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Motorola Mobility Complaints & Reviews

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Last updated Mar 7, 2024
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Motorola Mobility reviews & complaints page 34

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J
Jeevan Prakash Lakkoju
from Kovvur, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My phone got too many repairs after giving it to service center

Address:Krishna, Andhra Pradesh, 520002

I purchased moto g4+ and got a prob with finger scanner.. contacted service center in vijayawada.. they resolved it after 32 days and said that they replaced board... after replacing the board my flash was not working.. the solved it.. now my audio jack was not woking... phone got slow down with over heat..

**i used my mobile only for 10days and it was in servicing center for 34days.....
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Rakesh Kadecha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile Phone - Repair

Address:Rajkot, Gujarat, 360001

Hello Sir,

I have given my Motorola X Style phone at Aryan Technologies - Rajkot (Gujarat) to solve battery and screen problem.

As I had a call on Toll Free No.[protected]. There were no any proper
option to know the status of process.

Also the service center is not give and proper time to when they will solve
the problem. They said that it will take 15 to 30 or more days to solve...
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chatterjee1
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola x play 32gb

Address:Gurgaon, Haryana, 700059

I bought x play from flipkart on[protected]. Now the sides of my mobile have inflated/swollen and getting cracked. Since past 2 days the power button side part has swelled/inflated. Power button as a result seems to be levelled with the swallon side and not in my control. Phone is rebooting now and then. Getting heated up. Service centre at salt lake near 3no water tank, kolkata said not repairable since the defect is in 'housing section'....
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sunil@765
from Ernakulam, Kerala
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Regarding delivery of bad product

Address:Ernakulam, Kerala, 682004
Website:Motorola mobility

I have purchased new moto G 4 plus handset in Jun month of 2016. I felt battery related issue in handset.after some time it starts hang.thereafter I called to Motorola's customercare, but they didn't give me positive response.i told them to change my handset because with in 15 day lot of problems occur.now if I am switching on my handset, it take only 30 minutes battery backup in 100% charged battery without using Internet or else. So if...
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Ashish2025
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto g4 plus (16gb black)

Address:Mumbai City, Maharashtra, 400001
Website:www.motorola.in/home

Dear sir/madam,

In the second week of august, 2016, i bought motorola g4 plus 16gb 2gb model from amazon.in. The phone has been malfunctioning since then. Problems being that the bluetooth suddenly starts, wifi stops working, has issues to connecting to wifi networks, overheating and also restarts suddenly once in a while. I initially ignored these problems being minor issues and also because i was too busy with my work. br...
+1 photos
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Shshank Jain
from Thanesar, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against moto x play

Address:Karnal, Haryana, 132001

I have purchased moto x play online through flipkart with invoice no. #blr_wfld [protected] dated 29.01.2016. Imei of my device is [protected]. I wish to submit that my some of the functions of my device all of a sudden stopped working. I took my device to motorola service centre, karnal (Haryana) on 01.09.2016. The executive at the service centre told us that this is a software problem and will be repair till evening, you can collect...
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sunil@765
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad product

Address:Ernakulam, Kerala, 682004
Website:MOTOROLA

I have purchased new moto g 4 plus handset having warranty of 1 year ..I feel great problem in battery .I Called to customer care .1st they told me to change set but after lots of calls they didn't taking softly as well as refusing to change my handset.i am feded and unhappy with this company and behavior...I SUGGEST TO ALL TO NOT PURCHASE ANY PRODUCT OF MOTOROLA..my no. Is [protected]...
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R
rishul
from Rampur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding poor and non satisfactory service

Address:Bareilly, Uttar Pradesh, 243122

This is to inform you that I Rishul Gulati purchased Moto G3 in November 2015 through flipkart. After two months the phone started to have problems. When I complaint to the service center they kept the phone for more than 15 days then changed the hardware and gave m back. Not even the month passed the phone again started creating problems. Again the phone was taken at the service center with no job sheet number generated for a week when I...
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dharmikSavaliya
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uncomfortable Services

Address:Navsari, Gujarat, 396445
Website:www.motorola.com

Hello Sir/Mam,
I am Dharmik Savaliya, I have given my cell phone for service in Motorola service center at Balaji Communication, Arihant Complex, Udhana Navsari Road, Udhana, Surat, Gujarat-India on 27th july 2016. They told me they will solved problem in 25 days so, my aspect-ed delivery date is 25 Aug 2016. I have visited service center 3 times after 25th august 2016. Every time they told me part are not ready and they will call...
+1 photos
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Shamim Khan01
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer care services

Address:New Delhi, Delhi, 110062

Hi team,

It has been long time to see my phone, i have submitted my moto g4 plus at okhla pahse 2, near adjoing yamaha motorola service center on 6 th August 2016, due to internal problem, they already have missed their TAT but still has excuse part didn't come and keeping my phone.
May i know is this motorola service to their customer, it is just two month old phone and i feel like i never had this phone.
Please...
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R
raghav hora
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto g3 poor service

Worst about cheap cmpny thougj which i have deal with about one year my phone has spend 3 months n service statin in decmber to feb due to some problem in main bord and now d same .d poor service at service stations makes one irritate not giving d fon on time not doing their work properly giving excuse of product nt being delieverd by cmpny .such a bad experiance wid it that noe m forced to register at conumer court....
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Akshit Kamra
from Kichha, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Taking too much time to solve.

Address:110001
Website:www.motorola.com

My new moto g4 plus screen became black on 3rd august.When i went to the moto help centre. They were taking too much time to solve the problem even today i don't get my phone and today is 27th august. They were just making excuses that the part is not available and i am totally disappointed by moto company. Kindly take some action regarding this problem....
+1 photos
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Shashi k paliwal
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product

Address:Gurgaon, Haryana, 411057

I had a new moto g turbo which died after 2 months of purchase, went to service cent, narayan peth, 1 month gone, the phone is still not given back, they never picks the call, phone off engage, no number works, poor service, pathetic service, i m educated person otherwise litreally galiya dene ka mann kar raha hai.no ways to interact with the company moto. is tht a joke....
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Varun51
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola turbo edition fault set

Address:Firozabad, Uttar Pradesh, 283203

I bought Motorola turbo edition in march, with in 10 days I faced problem of automatic restart customer care person suggest me to format it but it din't work.
after that blinking of red frame problem occur.I called to support no solution were provided.After that heat problem came, heat was so much that it even burn my finger regarding to it service center person told me that it's mother board has been fail.
He promised me to...
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eswarnath
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone damaged at the time of servicing - improper handling by service center technicians!

Address:560003

I have given my MOTO G2 mobile for servicing, as there was some issue with TOUCH RESPONSE. Physically device was perfect before giving for servicing & there was no physical damage. But, When i received the device after servicing, i found volume button, power button damaged severely & they became very loose. When i notified this to service centre representative on spot, they are telling that it happened by mistake & not accepting to fix this...
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Vinod Narwal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very bad customer care store in the karnal city

Address:Kurukshetra, Haryana, 136118
Website:motorola

Karnal customer care centre have no solution about my moto set from last 2 month.. Too much long time they take but very bad talking with customers and their is no solution too. I visite store 5 to 7 time but every time they said stock overed. Is that kind of services moto given?? Next month my mobile one year validity also expire who is responsible for that. Really disgusting...
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ashokjoglekar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto G4 plus turbo

Address:Gurgaon, Haryana, 122010
Website:www.motorola.in

I have purchase lyf - flame 6 handset from reliance jio. I also have a motorola handset moto g4 plus. I have a trial connection of reliance jio with the lyf handset. When i use this handset as a hotspot and try to wifi tether with the motorola handset, the connections is drops quite often. I tried tethering other phones and laptops to the lyf phone, they all work fine. Other motorola and lenovo phones do not work. If i tether to any other...
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Róbìñ Sìñgh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lethargic response from the service center as well as company regarding repair

Address:Pune, Maharashtra, 411014
Website:motorola-mobility-en-in.custhelp.com

Greetings,

I bought a motorola x-play on 10th of july, 2016. At first the phone worked fine but when i updated it to android marshmallow, it stopped functioning and kept on restarting by itself. This happened on 9th of aug, 2016.

It took me 8 days to get my phone submitted to the service center as there is already too much crowd having problems with moto phones. My phone was finally submitted on 17th of aug,...
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dev434013
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not agreed on repairing my mobile even its in warranty period

Address:Thane, Maharashtra, 421004
Website:www.motorola.in/home

I have purchased this mobile on[protected] and my mobile was restarting again and again, so i have called customer care they thought me how to hard reset the phone, when i did my phone just got restarting again and again all over.. When i called customer care again then the asked me to show it to service center, when i reached the customer service center, just wasted my 2 hours waiting no one looking into my phone when they opened my phone...
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Dinanath Parit
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't buy any moto g generation mobile

Address:500081

Please don't buy moto g any generation mobile because they are having inserted very low quality motherboard and after few days usage of your mobile, you start getting hanging phone more frequently and one day it will cost 80% of your mobile due to mother board issue and need to replacement completely which would be too much costlier better if you purchase new one....
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