Motorola Mobility Complaints & Reviews

Writing regarding worst experience with motorola, never expected to get such annoying response for such an expensive smart-phone.

My friend named mr. akshay gupt has purchased moto g plus, 4th gen (black, 32gb) @ 14, 999 from flipkart 2 weeks ago dtd on 07/09/2016 (serial no-[protected]) on my recommendation, but after 10 days he had experience network fluctuating issue with sim2 while sim1 network is still working fine,...

I have given my phone on 26-aug-16 in motorola authorized service center. Initially they told they will take 15 days if there is major problem. Now i am doing follow up with service center, they are saying they are waiting for the parts from motorola. I tried to contact motorola customer care and they are saying they can provide only the status but can escalate the case to the concerned team. They did that also but still no response from...

I have order[protected] a moto g plus 4th gen (Black 32 gb) from amazon on 26 august 2016 and i received phone with following b01ddp7gzk serial no [protected] on 30 august 2016. As soon as i received phone has started giving problem, whenever i connect the charger in charging slot they didn't connect sometime and if they connect it shown the "charging slowly" on display lock screen and it takes 6-7 hours to complete the charging....

There is issue of apps not starting like "chrome stopped", "contact stopped" & not getting connected to Laptop etc... when given to Pune service centre, they kept for 1 week, and after that said, "motherboard is required to change and it will cost around 4500 Rs.???" which is now close to buying price..
Is it correct and what about Moto reliability of this device????
it is shaking trust on MOTO brand as whole as already we are...

Hello sir,
My name is shashikant kushwaha my mobile no. Is [protected]. I submitted my moto g3 phone to the motorola service center in delhi in the last june month due to phone is not switching on there were a lcd problem on in it.. They took phone and replaced the lcd. After that when i use the phone there were many problems like "camera issue, 3.5mm jack problem, charging problem & network problem".
After that i have submitted...

Hi i have submitted my phone to service station at borivali mumbai cellular world on 9 sep 2016 i was told that battery and mother borad of my phone will be replced which was purchased in month of may and the major chunk of my phone is getting replaced, i am okay with it but still i haven't received my phone from the service center its like almost 3 weeks without my new phone i want consumer forum to look into this....

Motorola company launch mobile phone moto g turbo company given information this phone is water resistance but water enter in side the phone and then my phone screen tuch not working I go for motorola service centre he said he cant repair my phone in warranty. But already said in mobile specification mobile is water & dust resistance & now service centre exicutive giving reason and said company not responsible that is not fair I feel ceat...

Hi,

WORK ORDER NUMBER - DSN/MG/16/00346
WORK ORDER DATE[protected]

This is Sai Prasad from Hyderabad, India,

I do have couple of motorola devices, One of my motorola phone touch screen was not working properly so i have visited your authorized service center located at dlishuknagar (Satyam electronics) on[protected],

I have faced worst experiences as mentioned belowbr...

I purchased Motorola G4 plus on 22/07/2016 and to my surprise after only 15 days it got stuck.I submitted mobile to the moto service centre and they are actually not providing the damage component i.e mother board.It is really bad of product that the mother board of device got stuck within 15 days.It is really bad mobile provided by company.At least company should provide right product details when submitted to moto care.They are just providing...

I Dr. Anurag from wardha sewagram, i am having motorola G4 plus ordered from amazon on 30th may,
On 25th of august phone suddenly stopped working, I tried switch on the phone trying different charger but not able to switch on the phone.
I contacted Motorola service center they asked me to submit the phone to service center in Nagpur & they had given me the address of service center in Nagpur.
I visited service center...

Dear sir/madam,
I have purchased about mobile on 17th june though amazon.
I have got automatic switch off and heating issue new purchase the mobile. This complaint registered on though your service center sact communication, madurai on 22/08/2016
Now the service people saying that the complaint got from mother board.
The mother board replaced with in 10 days. But the service has been taken more than 15 days.br...

I had purchased a Motorola g3 phone 6 months back[protected], after using it for a month it started giving problems with flashlight and i noticed it switching off when connected to power bank. I gave my cell to service center(Located at: S1, 2nd Floor, D'Costa Chambers, Near Nanutel Hotel, Pajifond, Margao, Goa 403601) and they took around 20 days and gave it back with repair. But when i got it back i could barely hear the person on other...

Phone is switching off automatically again and again while net surfing.

Camera quality decreases after the update of software .

Notification volume is down..

And now its being switching off at the time of net surfing and wHile talkinh long time..

Motorola cheated me with the dumb phone.

I need to exchange my phone instead of this dumb phone....

Hi, I bought MOTO G3 2nd gen on 24 th april 2016, unfortunately motog3 on august 23 2016 stopped working mobile standoff, touchpad and homebutton stopped working after repeated visit to nearest service centre in Kolkata,
they were incapable to resolve the isssue.
this is joke that within 5 months of purchase MOto g3 is creating such hectic problem also it's service centre worthy of nothing providing bad repair service with...

I got moorola G4. It is working in a worst condition in 30 days it self.

We have called the call center and they suggested few steps which did not work at all. We have installed all the applications and installed it again. In this activity, we lost almost 6 hours.

I visited the service center, where we need to wait for almost 8 hours and this had happened twice.

How can a mobile company expect...

R/sir I have purchased moto g turbo mobile through on line in Jan 2016.it's not charging, regarding same twice visit at service center kotla New Delhi branch.they changed the charger and usb slot after keeping the two weeks.I lost all my official data...after one week same trouble arise mobile not charging now even battery of mobile is leaking.now I'm fed up of those service..I have lost lot of important things n official data .waisted four...

I bought moto x play in December 2015 it is great experience to use it since I faced first problem in July 2016 & the problem is my sd card is not shown in phone I contact nexon technology ahemdabad gujarat an authorized service center of Motorola they solve that problem in 13 days and is actually solved.I am quit happy for that service but when I checked my phone it has new problem and that was my phone get restarted automatically and once...

I submitted my phone to service center on 21 july 2016 and its been over a month but they didnt respond me back about the status of my phone infact when i went there in motorola service center agra (simran electronics)there response was negative.A poor service indeed.As i purchased my phone from amazon.in on 18 june. its come with a warranty of 3 months but as its service taking too much of time i want you to extend the duration of the warranty...

I purchased moto g4 plus on june 17 ( biggest mistake of my life) from amazon.After usage of 12 to 15 days, lots of problems arised .
1. Mobile phone used to get switched off by its own.
2. battery draining.
3. Hanging
4. Getting overheated
After these issues, i took it to nearby service center. They did some software update and tried to sort out my problem.But after that also my phone was not working properly....

Hi team,
Actually yesterday I visit to motorola service center coimbatore tamilnadu regardinfpg TOUCH screen problem, ..
Rs 4200 is thd cost for services...

5 hrs back ask me to get back...

I ve received proper time..

But the service is too bad once I get back to home..

Moto g 1 st generation..

After I reach home I came to know that it was not properly...