Motorola Mobility Complaints & Reviews

I bought a motorola moto g3 mobile phone in aug. 2015 (which is still under warranty). the company claimed that the phone is water-resistant for upto 3 feet of depth and for 30 minutes. i accidentally dropped my phone in a bucket of water (upto knee length) immediately took it out, removed the cover and dried it. it worked fine for a day but then it stopped working. i went to the authorized service centre and there i was told that it will...

My motog4 plus stopped working within one month of purchase. Motorola asked me to send it to repair center where i was informed that motherboard was defective and has stopped working. Needs replacement.
Bought phone on 25th may from amazon
Received package on 1st june
Stopped working on around 2nd july
After calls to amazon (Refused to help) and motorola finally gave for repair
On 7th july 2016.
No...

I was facing an issue with Moto X (issue: touch screen not working and sim2 not working) and had given my phone to repair to New Tech Solution service centre at Vashi, Navi Mumbai on 29 June 2016. Today, after 27 days, there is no update in the status of repair. All that they tell us is that the parts are not available and they cannot help us. When we call up the service centre, the executive (Abhijit Patil) talks rudely saying, "main bana...

I have submite my phone in motorola authorized service center b2x pune narayan peth on 16 july 2016. Till date motorola tell your device is pending for part why is too delay for replace only one part? Not getting proper communication from service center and also from motorola.
My job no is:-amspue008142

Kindly look into the matter if motorola not give me solution. I thinking about launch a complaint in consumer court.br...

Hi motorola team

Greeting!!!

Hope you are doing well.

I purchased the premium phone of the moto thinking that it will be a wonderful smartphone in terms of performance and roi.

But the decision proved to be fatal for me, the phone turned into a disaster after 5 months of normal use, it's started showing all kind of software and hardware glitches some of them being navigation keys...

I have submitted my moto x play on 1st july 2016 in service centre as it's display was working automatically. my work order no is wqt/mg/16/00507. now it has been more than 20 days and yet it has not been repaired yet. i had also tried to reach out to the customer care and they are still asking to wait for 1 more week.

Please look forward and to my resquest to resolve my issue asap.

Thanks & regards
Karan...

My phone moto g turbo had severe hardware issue which i had bought 3 months ago from flipkart. I gave my phone in the motorola service center, salt lake sector 1, kolkata on 19th june 2016 with work order no ste/mg/16/00108. Service center said that it will take 5 days to replace the parts, but they kept on delaying it. I sent a mail to motorola customer service regarding the issue and they said they will look into the matter, but they did...

I have been with moto family from 30/07/2015 and using Moto g 3 with IMEI No: [protected] and their was no problem at all . On saturday night 16/07/2016 my moto g 3 Got stolen . please help me to get my phone back . I am not complaining I am just requesting for help . my email id [protected]@gmail.com . And my new Moto G 4 Plus is on its way ....

I have bought the handset last year and is still in warranty. Last month i got to notice that the sound of my handset is very low as compared to the handset of same model, so i deposit it at the service centre at jankapuri distt centre, new delhi. They firstly gave my handset back after flashing only and the problem remained. I submitted it again and this time the sound problem is little solved but got back with a new issue of battery. Now...

I have purchased moto x play, invoce no:chn_puzhal [protected], dt[protected].
*charger not working after days
*mobile - open speaker voice heared very noise for opposite side
*mobile is very hot at time net using
*after call end, mobile is hanging
*at the time of speaking, both side voice is not cleared...

I'm fed up with the consumer complaint team of motorola. its been a 3 years since i've been using this handset. i once had to give it for screen repairing that costed me a huge sum of ₹13000. and now it's rear camera is out of service.
My phone had an applications update.. after that my rear camera and flashlight are out of service.. i've been agitated with the service standards. there is no one to attend to my problem.
I've...

I purchased the premium phone of the Moto thinking that it will be a wonderful smartphone in terms of performance and ROI.

But the decision proved to be fatal for me, the phone turned into a disaster after 5 months of normal use, it's started showing all kind of software and hardware glitches some of them being navigation keys not working, charging works sometimes and sometimes not, camera automatically opens and closes, screen...

Hi moto india,
I have bought all generations of moto g phones.
The last phn i bought was moto g4 plus on month of may the day it launched.
With in few days it stopped taking any network.
So went to b2x customer center pune. Phn number [protected]
Job number - amspue006588
Job date - 8 jun
They said mother board needs to change and i need to connect with motorola if i need an update on status...

I have bought a motorola moto g3 16gb edition around 6-7 months ago and started facing issue in the month of april and i submitted my phone at service center for which they replied that the motherboard is short circuited and i needed to be replaced.
they took around 2-3 weeks to return my phone and then also i started facing several small issue like sensor not working and its adhesive was not placed well.
recently i again started...

I bought motog2 mobile last year. On january i got some battery draining problem and not able to switch on the phone once it is drained. I gave my mobile for service to b2x service center, kanthanchavadi, chennai, which is motorola authorized service center (My mobile was under warranty at that time) job number : amsche007322. But those people gave me some lame reasons and just made it ready with temporary solution. Now (After three months,...

Dear sir,
I have purchase a motorola mobile phone (moto g 3) via flipkart on 23/08/2015. after one or two month of purchase there was a problem on it. then i go to care center in jaipur add (panch bati). there after 2 month will levied for 2 months to repair.
But after 10 days of repair i have a new problem in my mobile, that is when i update my phone the phone will not on, motorola logo has seen only but not on. now i have...

Dear Sir/Madam,
I submitted my Motorola X play on 2 May 2016 to Service Service Center To solve to memory card Slot Issue.And they assured that they return mobile in 15 day.but still today 8 July 2016 i didn't get my mobile.
Service Center Address.
B2X Service Center,
Plot No. 54, Shop No. 1, Sarang, Kamal Co. Op. CHS, Gangapur Road 422013

Regards
Nilesh Rokade,
[protected]...

I purchased moto g 3 on 1 march by amazon online.after some days it started to showing problem in touch display, i went to its service centre in jaipur at new sanaganer road, when i repaired it my mobile has problem in sound coming while receiving calls, sound was terrible coming and was too low, but after lots of attempts they failed to repair it, finally on june last at 27 june, they repaired it, although the sound was good but not was...

I have called multiple times at borivali (mumbai) service center to check on my mobile (motorola g3) repairing status, but no one answers the call or it is switched off. even they are very rude in talking as well.

After visiting the service center i have called again and saw that they didn’t even answer the call in front of me and they say every time “sir, it is not ready yet, call and check for the status”.
br...

Hey my name is Ashutosh Hans.
i bought moto g4 plus online from amazon on may 24, 2016 and on June 14 2016 i submitted my phone to Motorola service center, defance colony, new delhi due to phone-earphone jack was stopped working. They told me to deliver my handset back by June 22, 2016 and now its been july 7, 2016 they have not given my handset back, they are not giving me answer properly whether my phone has been repaired or not,...