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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 37

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S
soniya rani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Plz change my phone

Address:Panipat, Haryana, 132103
Website:motorola.com

My phone is moto x play mene jb se ye phone liya h problm bn gya h mere liye na to isme network rhta h na hii isme kisi ka phone aane pe speaker me samne wale ki aawaz nhi aati, mene ab tk jitne b phn liye h moto k sbi me yhi problm h. nd me sbko advice deti hu k motorola ka phn lo bt i hate this phone mene last october me ye phn liya tha i want change this this phone na to inka service center no h....
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satishnair7
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic service by motorola

Address:395001

Pathetic Service by Motorola company.
I am Satish Nair and I have purchased MOTO G3 ( Third Gen.) mobile from Flipcart on dated[protected]. The order ID of Flipcart is OD[protected] with mobile IMIE serial number [protected]. On 1st Dec 2015 I found that my phone heatup while charging and the phone gone dead. I called the toll free number of motorola and done every procedure as per their guidance. Then the motorolla toll...
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Prateek1307
from Amla, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto g 2nd battery not replaced by Bhopal Service Center 3 times complaint raised

Address:Bhopal, Madhya Pradesh, 462023
Website:www.motorola.in

I've provided my mobile Moto g 2nd for 3 times[March 2016, Job No AMSBHO[protected]/04/2016), Job No. AMSBHO[protected]/6/2016)] to Satyam Mobile Moto Service Center to get the battery replaced as it takes 4 hrs in standby and internet/wifi off to get discharged from 50% to 0%(PFA). But each time they have simply formatted and given back. Last time(17/06/2016) matter was serious as it wasn't performing at all and warranty as about to expire...
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Manikandan Mohan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone in service center for more than 3 months

Address:600018

Bought moto g3 in jan 2016 and after 3 months started facing issue with the phone display and submitted to service center to replace the screen and it tools hardly one month to replace the screen. I got my phone after a month and then started facing issue with mic after 2 days itself and the phone is with customer care for more than 2 months repeatedly for more than 5 times....
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spe
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile is not working properly

Address:147001

I purchased moto g3 in january 2016 and it is not working properly only in 5 months. I went to the service center and they repaired it but after coming back to home, a new problem appears. I again went to service center. They updated some software but the problem didnt disappear but its sim slot also stopped working. Now the complaint center employees are saying that they will change the motherboard and sim slot part. I dnt want to have the...
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shrikantpungle
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issues with my moto x play no resolved since last 6 months

Address:Bulandshahr, Uttar Pradesh, 431005
Website:www.motorola.in

I have a moto x play smartphone. Bought it in nov-2015 through flipkart. Few days after, when i tried using memory card with my phone, i came to know that my phone does not recognize any memory card. Visited motorola service center (Aurangabad, maharashtra) regarding this issue on 26 dec 2016. Service center provided me a job sheet (No. Amsaur000952) and asked to visit after a month. I kept on visiting service center for almost 3 month, but...
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Ajmalziyan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad mobile parts and hardware

I am a moto g3 customer. I purchased my mobile before 4 months.
Now the mobile is always getting complaints.
Peaker complaint, sim tray, sensor..
I went to a service center in coimbatore, but they didn't solved my problem and spoiled my mobile.
They erased some of my imei code.
Now i'm going register a petition in consumer court against motrola. You completely dis satisfied us.
Won't purchase any...
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satishnair7
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset problem since more than six months

Address:Surat, Gujarat, 395001

Dear motorolla,
I have purchased on moto g3 (Third gen.) mobile from flipcart on dated[protected]. The order id of flipcart is od[protected] with mobile imie serial number [protected]. On 1st dec 2015 i found that my phone heatup while charging and the phone gone dead. I called the toll free number of mtorolla and done every procedure as per their guidance. Then the motorolla toll free team suggested me to visit the nearest...
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Naresh_aasat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problems still exist, please replace it as soon as possible

Address:Gurgaon, Haryana, 122001
Website:www.motorola.in

Dear Sir/Ma'am,

Yesterday, I received two calls regarding my mobile from Karnal service center. They told me that my mobile is fully repaired. Today[protected], I have visited Karnal service center to take my mobile.

When I gave my mobile to service center to repair on June 07, 2016, there was a reusable screen guard on screen. I told executive that screen guard is costly (Rs. 600) and it is reusable, so please...
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Naresh_aasat
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against non-working of moto x style handset as well as service issue of moto service centre karnal (harassment)

Address:Gurgaon, Haryana, 122001
Website:www.motorola.in

Dear sir,

I have purchased mobile moto x style (Imei no.:- [protected]) on[protected]. When i was using the mobile, i saw some fault on the screen. Screen was divided in two parts. One of the part is clear (No problem), but other part is not fairly visible (There were some disturbances on the screen). Even i was facing overheating as well as quick battery drainage problem from last 4-5 months.

I tried to...
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Ankit Moudgill
from Adampur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile/service is not satisfactory

Address:Jalandhar, Punjab

I am owner of set moto g2, build number-MPB24.65.34,
due to charging problem of my device, i approached to your service centre of mahendru telecom off.2, 2nd floor, monika tower near milap chowk, jalandhar, punjab
contact number of the service centre is[protected].
they didnt gave us good service, they replace the orignal charging point of the phone with the duplicate one, so i want that to plz take action against...
+2 photos
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aman22691
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile in service center from last 5 months only 10 days used

Address:122001
Website:www.motorola.in

On 17/1/2016 i had bought a motorola-xt1550 imei no - [protected] mobile phone from flipkart @11900/-. Hardly after 10-12 days discovered that the phone started giving touch issue. When approached service center they said front panel will be replaced which doesn't cover under warranty since it was a online purchase & was charged 6000/- even after the mobile was under warranty - hardly used for 10 days.
Its been almost 5 months...
+2 photos
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Ashish Gupta
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Touch screen broken by motorola service center

Address:800001
Website:www.motorola.in

Dear Sir,
When I went to motorola service center for my phone which has some screen issues. They take the phone inside office for check the issues but during checking they broke the screen of mobile. when I said that it is broken they did not accept it. When I ask for cctv footage for clear cut they ignore it.
Dear sir please do the needful. It is very poor service given by motorola
service center. Now they are asking...
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sounder93
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola phone not working

Address:Gurgaon, Haryana, 600096
Website:www.motorola.in

I bought moto x play from online in oct 2015, then i had some issue with phone so i visit the nearest service center in mid march and I hand over the phone to the authorized service center (Incident No:[protected] and they made me wait for 2 months for mother board replacement and delivered the phone on May 21, 2016, within one week the touch is not responding and again i visited the nearest serive center (Job sheet No: AMSCHE007639),...
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Rishi arora 98
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding moto g 3

Address:Karnal, Haryana, 132001
Website:Motorola

This is to brought to u r notice that i have purchased moto g3 dated 15th oct 2015. After a month it discovered few problems like ok google talk, heating problem, display problem, scratch problem blink problem. So i visited the service centre of karnal but their reply was unsatisfactory and i deposited it for four times. I brought this matter to your customer support but all my requests have fallen on the deaf years. Again it has started...
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Rakesh4094565
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto x play 32gb

Address:Jammu, Jammu and Kashmir, 180002
Website:Motorola.in

Hi i am rakesh kumar i am from jammu, and my complaint is regarding the service provided by the authorised service centre of moto rola india.
Details as follows
I have bought moto x play from flipkart and after updating its software it got automatic reboot or restart problem. On 04/04/2016 i submit the same to its authorised service centre named as swastik computers their official email id is jmu1. [protected]@b2x.com, gandhi nagar....
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Shishir Tripathi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile handset/provided defective product

Address:Lucknow, Uttar Pradesh, 226016
Website:www.consumercomplaints.in

My brother purchased moto-g3 on 23rd oct., 2015 and gifted me.
But from starting i was facing heating problem so submitted my set on 21st nov., 2015 and got back on 23rd but the problem still persist. So i again submitted it on 5th dec., 2015 and got back on 12th jan, 2016 and just after one month my set was dead i. E. On 20th feb, 2016.
But when i visited the service centre the service centre people refused to accept my set...
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rajuhb14
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Low quality phone and delay/poor service in warranty

Address:Bangalore, Karnataka, 603002
Website:flipkart

I bought motorola x style phone worth 25, 000 inr through flipkart website. But phone display got into repair on 28th april 2016. The phone was handed over to motoroa authorised service centre in chennai. The job sheet for
Ervice request was made on 9th may 2016 night for my phone which was handed over to service station on 30th april 2016. It has taken 9 days to raise the job sheet for the service of phone and they it it ll take...
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gandhissap
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto e2

Address:Bangalore, Karnataka, 560037
Website:www.motorola.in

I have given my phone for service in ahmednagar, maharashtra, in jan 2016 as i was having issue with mobiles sim slot problem and hanging problem. There issue was solved and mobile was given back to me. Job sheet number was-hxu/mg/15/00462.
In 1 month time again my phone started hanging and speaker phone was not working properly... So again i gave it the service center in bangalore...In month of march...
There i got to know...
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pranjalgarg
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Handset under repair since over 6 months and still not finished

Address:Rohtak, Haryana, 124001
Website:www.motorola.in

This is regarding the Motorola company. I had submitted my handset to them on 20th Oct. 2015 for repair, when it was under warranty. they repaired it with a faulty and damaged part and gave me back in Nov 2015. i talked to them and they were consulting the service centre regarding the repairs and the issue went on for a few days in november. Then they advised me to submit it again so around 4th of Dec 2015 i submitted it again at Udaipur...
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