Motorola Mobility Complaints & Reviews

I have purchased Moto G4 Plus mobile phone on 6/6/16. The camera is not working properly. I have given the phone at the service centre on 11/11/16 and they said the camera lens are not working and they will replace the same within a week. Its 22/11/16 and still everytime I ask at the service centre, everytime they say it will take 3 more days. I have the recordings of conversation with Motorola customer care which I can produce if requested....

I request you to help us regards my mobile phone servicing, i had submitted my mobile phone for simple rebooting, file manager file transferring issue, finger sensor issue & little heating issue which can be resolved through patch updates. I have clearly informed service centre engineer who is working in b2x motoflagship bangalore and they too agreed and confirmed me that will update the sane give it back, but i am surprised here from service...

I bought Motorola g4 plus on the launch day from and was received on 26th may 2016 ..but after few days mobile was continuously hanging and was heated like an iron even sometimes it's touch was automatically creating problems and after a month or so it was creating lots of problem..so I went to service centre in gwalior and told them about my problem so after listening they said I would update ur software and if problem persists u can again...

Hi, i am vijayasekaran i bought moto g4 plus through amazon on 03/10/2016 but since i bought my mobile i am facing an issue with proximity sensor, so i gave it to authorized service center located at
Shree gokulam towers, cbe
Jobsheet no: 161107/009
They are not all responding my calls and even i directly visit them, always saying come next week...

Hi sandeep /motorola,

Would like to have a con-call regarding this. I will have the executive on line with you. Want know the review statement again when i'm all ears.
Please treat this as urgent. As per my previous interaction with motorola, some executive from your end firstly stated that we do provide such facilities on this model, further replied with that i should have gone to retailer. When retailer was informed,...

I have Purchase mobile from Motorola Mobility and my charges was defective and the same product is under warranty period now i want to replace my charges but unable to change the charger,
Service centre not support well and now i need a charges my phone is dead how can i charge my mobile
please do needfull action as early as possible
my Order ID[protected]...

Sir myself Amol Waghmare I submitted moto e mobile, work order no:Not/ETE02/CI/10/16/0001858 to teen hath service center for problem of wifi & simcard detection problem in April but your employee partially repair first time in July I paid 2700 RS, after 1day same problem reoccur, then again gave to your care they repair in August, after 1 month same problem reoccur then i submit mobile in your center they said your mobile in warranty period...

I have submitted my Motorola device at service centre on 16th September. 2 months have passed but I have not received any information till now of repairing of my phone. Whenever I call service centre or toll free no of company I only get to know that device will be repaired soon. They are not providing any details or time limit of phone to be repaired. ...

My syster divya vani anakali, purchased a mobile from manufacturer motorola the amount rs. 14999/- as mentioned in invoice dated 22-aug-2016 (Copy attached). On 27-oct-2016, in normal operating conditions, the mobile phone exploded with a terrifying blast at my home.
It’s only that by chance no one was near phone or using it, else it would have been a certain tragedy inflict multiple lives.
I contacted motorola support on...

I am having motorola phone model moto x play as it is dual sim phone and in my phone second sim was not working i reached one of the servicbme centre and submit it for repair under waranty they commited for 3-4 days now one month almost over i havent received my cell they are saying company is not supplying part for it
i complaint in motrola customer support also but no response till now...

I have given my motorola handset, model XT1550 with imei - [protected], for repairing on 08/10/2016. It is still under warranty. The handset's sim slot1 is broken. The authorised customer service centre, where i have deposited my phone is located at, Smart Services, SCR 15/E(666), Bapuji Nagar, Bhubaneswar-751009, Odisha, India. They are not repairing my handset, neither thy are responding to my calls. It has been almost a month and still...

Hi,
I have buyed moto g4 plus mobile in amazon. And i used that mobile for 20 days, then after the display gone blank automatically. I complain to amazon but they said to contact manufacturer, i contacted to motorola service call center. They refuse to replace mobile and they said that it is in warranty. I accepted for repair that mobile and i given that mobile to b2x service center of motorola. They said they will give in 10 days....

I recently gave my moto x style(your flagship phone last year) to your authorized service centre Sai Communication, Bazariya, Ghaziabad. It had a weird speaker issue where it would just reduce volume drastically if I play anything after 5 seconds. They returned it after 22 days with a non responsive screen. First the bottom part was a little unresponsive, then it grew to half the display's touch functionality not working (the display was...

I had given my moto g3 to air voice company (authorised service center of motorola) address :374, bellilious road, howrah - 711101 on dated 16.09.2016 with a minor charging problems. it is almost 1.5 months, i did not get my device back. i had contacted both air voice and motorola with a request to repairing my device. but after uncountable communications, all i had get is nothing but bluff. now i want to share my job sheet of repairing job...

Date of incident : 30th october 2016
Date of visit to motorola service center : 31st october 2016
Description :
My moto g turbo mobile purchased online via amazon.com on 8th may 2016 (in warranty) suddenly got heated up on 30th october 2016 and automatically got switched off.
I earlier also visited same service center on 17th october 2016 as sim 1 pin got detached while removing sim card but service center representative...

I got Moto G 3rd generation on Apr 16 2016, It worked fine for first 5 months but after that it is not able to detect sim slot and so we gave the phone to service center in tirupathi(Sri valli Communications), They return the phone in 20 days but issue still exists. This time we again gave the phone to them on september 12th but even after 45 days there is no update on the phone, They always say they are looking into ths issue but not sure...

Dear sir
I have submitted my motorola mobile model moto x play in the 1st week of august 2016 at bhubaneswar authorised service centre namely"cci smart services" bearing job id bhv/mg/16/010488 because of its slim slot problem. I have got collected from them on 06/09/2016, after few days i found it's front camera not working and again i have submitted for repairing on 12/09/2016 which they have marked as bounce case. After two days...

मैंने एक मोटोरोला का फोन लिया था। जनवरी 2016 में।। उसकी चार्जिंग में समस्या आ रही है। मैं सर्विस सेंटर गया था वो कह रहे है कि मुझे मेरा फोन एक माह(30 दिन) के लिए जमा करना होगा। मैंने...

I have purchased Moto G3 in October 2015. In 1 year of time span 3 months my mobile at service center only due to Mother board failure and some other technical issues. Now again touch is not working.

So am requesting to refund my amount back or replace the handset.

Here am attaching mail conversation along with invoice. please do the needful.

Thank you....

As my cell not operating well. I have purchase it 3 months back in which my cell was in the services center for more than 1 month... Problems are mention below

1. Auto operate problem without any instructions.
2. Heat too much while working and charging.
3. Audio jack not working properly.
4. Rude behaviour from the service center and call service center. There is no professionalism in this company.br...