Motorola Mobility Complaints & Reviews

I have Bought my MotoG Turbo from Amazon and after some months i got some issues with my phone, They directly asked me to wait at the service center for 1-2 hrs and it will get repaired and i called the company after 5 hrs and they asked me to wait for a day after more then a day i called the company asking them about the phone and they simply said it will take a week to order a new mother board and as soon as the mother board arrive we will...

Final Details for Order #[protected]
Order Placed: 14 August 2016
Amazon.in order number:[protected]
Order Total: 14, 999.00
Dispatched on 14 August 2016
Items Ordered Price
1 of: Moto G Plus, 4th Gen (Black, 32 GB)
Sold by: Deal Kya Hai? Exclusives (seller profile)
Serial Number: IMEI - [protected]
14, 999.00
Delivery Address:
Snigdha Srivastavabr...

I've baught Moto 3 2nd generation this year on March 31st through Flipkart!
And from past few months i have a problem, I keep observing it!
Whenever I keep my phone in my pocket after locking it, Automatically song starts playing, and most of the time it goes to guest user, or automatically the bluetooth, hotspot, and location gets on! And while using online apps/games, automatically the notification bar moves up and down,...

Hi,
I am purchased Mot0 E3 power black on Ocatober 4th 2016 and received on
Octobre 10th 2016 5 pm. Then onwards it's giving some problems.

1) Automatically dialing from dial pad. (PFA video clip)
2) Caller is complaining about call quality.
3) Phone has been heating while Data has been enabled and calling to others.
4) Phone charging is taking long time.
5) It's not at all finding...

I purchased a Moto Xplay mobile through flipkart for my Sister, After 10 days when she started using the mobile she came to know that speaker was not working in the mobile. I tried to return back the mobile but since it was more than 10 days from purchase date they refused to get return. So i gave my mobile at Motorola service center (Cell Charm137, NSV TOWERS, PERUNDURAI ROAD, (NEAR ERODE COLLECTOR OFFICE, & NEAR SUDHA HOSPITAL)ERODE –...

I had submitted my moto g4 plus mobile for repairing in warranty on[protected] to moto g service centre in janakpuri. They said to repair in one week then after that i visited there after week and they said product has recieved u can take ur mobile after 2-3 days after 3 days i visited again they lied and said product has not received and said come after a week and not solving my problem so i took my phone back without repaired and they r...

I have bought a mobile phone (moto g4 plus) from amazon.in
In the first week itself the phone started heating while using apps and charging.
As this is a new phone it has a turbocharger feature which charges phone in very less time, but with my phone it use to get charge in 5-7 hours, so to solve this issue i spoke to amazon, they suggested me to visit motorola service center.
I went to the service center as it is a motorola...

Main board of my mobile is not functioning properly. so i gave it to service center in Ludhiana to Cell Tech India on 21 September. Customer care executive is saying that they have escalated my issue to higher authorities and they will call me on 26 September, 1 October, 4 October, 12 October and every 4th day I receive a mail that your device will be repaired by 12 October, 25 October, 28 October. I ask he address of their head office they...

Hi,
This is regarding my Motorola Xplay Mobile.

I was send this phone to you service center on 30th July,
2016. Still i have not received my phone. Your helpdesk
every time reply me that contact to your service center and
service center is not picking up my phone and if i visit
personally they reply that part is not received and 2 times
parts received is faulty from motorola. For...

Dear Sir/Madam,

I had purchased moto g4 play from amazon.in vide order number #[protected] by paying an amount of Rs.8999/- .The invoice does not have vat amount in it which otherwise is mandatory. I have found the product is defective one since it has got two sims which i have acativated with different telephone operators i.e.BSNL AND AIRTEL . If i make a call from BSNL sim call goes from AIRTEL and vice versa. When...

Sir i have given my handset for the problem to be rectified to the Moto 3G service and accessories (‘V’ CARE), No 6-A/215, N.S Complex, 4 Roads, Omalur Main Road, Salem -636 009. TamilNadu (State). on 07/10/2016. My job sheet number is 3012. Everytime they ask me to come again after few days saying that required part was not available with them.This process has been continuing for 13days and also not responding to my phone. Now warranty...

Hi,
I am still awaiting response from motorola. You guys promised me to come back to me with the response and getting this resolved. I even sent over the detailed response to you stating my query and other details. Please see my other complaint details that you are handling

I just want the issue to be resolved please without any hassle to me, i am feeling like being cheated with such worse kind of customer service from...

Sir,
regardless of submitting my phone again and again in the authorised service center(sai communication ghaziabad) my phone is not working properly. There were some minor issues of heating for the first time when i submitted the phone. When they returned it it worked properly for some time but after that it showed other issues like ok google not working loud speaker n micro phone sensor not working properly. I have submitted the...

I have purchased Motog4 plus from Amazon on 8th Oct'16, i have received the same but device have fault it is not coming proper voice while incoming calls, they want DOA letter from service center to replace the same. I am fed up with Amazon. I did not expect this type of service from Amozon brands.

My email Id is [protected]@gmail.com
M. [protected]...

Amazon Great Indian Festival (1st – 5th Oct’16) proved to be a real nightmare. Notable features of Motorola G4 plus (Order No: #[protected] inspired me to purchase it but was distressed when it stopped working on the very 2nd day. Replacement was guaranteed within10 days of purchase but in vain as they are not ready to replace or refund the money and is stating various excuses for the same. #[protected]@amazon.Beware!!!...

I have purchased Motog4 from Amazon, 4 day ago i have received the same but device have fault it is not ditecting sim 2, they want DOA letter from service center to replace the same, but service center deny to issue DOA letter. I am fed up with Amazon & Motorola. I did not expect this type of service from both brands.

My email Id is [protected]@gmail.com
M. [protected]...

Its going to be a 15 days ago, i am going to janak puri service centre to repair my phone regarding network issue problem, then they told me 'we have to change motherboard bcoz its not working properly even my phone in warranty (i purchased it on 5-6 month ago), then gave me a time of 1 week for repair, then after a week when i going to collect my phone, they told its still its not repair... then they again gave me a time to collect phone...

Dear Sir,

I purchased the handset from Amazon on dated 19th April 2016 with bill no. KA - BLR[protected]

After purchase of Moto G 3, I was facing a issue in my mobile, the applications was not working properly(hanging problem) and heating problem.

Even though Moto is knowing for hang free handsets.

I was submitted the mobile to my nearest service centre. they keep from...

Hi,
I had given my motorola motog3 cell to service thrice for repair withing 5 months of purchase and while it was in repair for third time the motorola customer care executive promised me to extend the warranty period by three months due to repeated submission of phone and the phone was with motorola service center more than 4 months. But there has been no updates regarding the extention since i took the cell back. I sent an email...

Dear sir
I have submited my phone to authorised motorola servives center at 23 july for problem in charging phone, my model is moto g 2gen and at that time i have pay rs-800/, and 2 days ago i have deposite my mobile phone again because of same chagring problem are there, and now the authorised person of servieces center is saying you will be submited rs-1200/- for this reparing charges.....