Motorola Mobility Complaints & Reviews

I got my new mobile moto x style on 21 july 2016 for rs 22900.00 from online purchase. With in seven days the mobile set developed complaint for non functioning of slim slot. The device was given to the authorized service centre of mototrolla on 10.08.2016. Till date the set has not been rectified and returned.
References
First customer complaint with motorolla customer service ref no[protected]. Second complaint no:[protected]...

Sir I bought my set in Jan.and I m using it but on 3rd Oct my set did not switch on after that next day I went to service center and they told me that my phones motherboard or battery may be curropted I asked them how long they took to give my phone back they promised me after one month sir how I arranged a mobile.for such a long time they don't keep part on service center then how could they give good service add ---shri jee communication...

Hi

I purchased Moto X Style on 21-June-2016 from Flipkart and within a month o[censored]se, touch screen stopped working. I contacted Flipkart to issue me a new piece as this happened within a month but Flipkart advised me to contact service centre and get that repaired.

As advised by Flipkart I visited service centre on 03–Sep-2016 and service centre took my mobile by informing that it will be fixed within 10 days....

Dear sir after purchase of moto g4+
I was facing a issue in my mobile the headphone was not working

I was submitted my mobile to my nearest service center
They keep from 3 sep and they aren't fix it
And my mobile is on service from 3 september 2016
Whenever i visited in service center they give a same reply that part is not come

I m submitting all of my mobile service job sheet...

Respected Sir/Ma'am,

I am writing to bring your attention to a problem I am facing with my cell phone service since more than 2 moths. I, Chayan Doshi, the resident o[censored]daipur, rajasthan have bought motorola mobile phone moto x play worth Rs. 16499 from flipkart online on 18th january, 2016. Within 6 months of its usage, I started facing issue in power key button & screen getting dark from right and left side and gave it to...

Hi,
I bought a new moto x play phone two months back and one of the top marketed features of x play is that it is water repellent.
I was using this phone with a protective case which covers entire body except for headphones jack and usb charger point.

Two days back there was a sudden rain in kolkata and while i was travelling in bike, the phone got wet. It was a sudden splash after so many days of scorching...

I purchased MOTOROLA (MOTO-G4+) Mobile from Amazon in July 2016, paid rs-14999/- with 1 year warranty, (IMEI NO-[protected]) - I complaint is that he faced auto switch off issue whenever he open camera in Sep 2016, I submit handset in your (Authorized SC name-I Pick solution India pvt lmt F-12 bhagat singh market near gole market Canaught place Delhi-110001) on 9/9/2016, Job sheet no-A0A/MG/16/01754 - but till 10/10/2016 they did not...

I purchased moto g3 by thinking about the quality maintained by motorola in recent years but after purchasing the device and saw the after sale service i understood how worst service is being provided by motorola. After using the device for 4 months i faced first problem with earpiece and headset so submitted the device for a service. The service centre people took 1 and half month to do the service and changed the motherboard but failed...

I have purchased motorola's MOTO G(3rd Generation) on 14/11/2015 from Flipkart.com, AFTER 4-5 months it is giving the problem of heating the mobile & it does not detecting the sim which is inserted on sim slots, then i sended that mobile to service center in aurangabad with my friend & they take that mobile for reapairing on jul 2016 and after so many conversations happened they given that mobile on september 2016 by saying that it does not...

Hello,

Myself *VasimKhan Munshi*, a proud owner of Motorola Cell with model no. _MOTO G3_ and _IMEI [protected]._

Hereby I request you to look into my issue and kindly resolve it as soon as possible.

I bought my Moto handset on date 30th October 2015.
Out of blue it suddenly got affected in its Sim slot. For which I went to the service center viz. - _Ensure Services, Jetalpur Road,...

I'm Anand S Nair from Kerala and I'm a user or Moto G4 Plus. I Bought this handset as i got to know several best features are there in this phone.But, Now I'm totally feeling down for buying this set.I've been facing a Problem of Screen Overlay detection for several times as I install Needed apps for me it will show the same. The problem was started from finishing a month from my Purchase.Several Times I made a Factory Reset in My phone but...

HI,

I purchased Motorola Nexus 6 phone with IMEI No-[protected] in Feb 2016. After two months o[censored]sage, there were multiple issues with phone as phone was not powering on and even if it was powered on, it was getting switched off automatically in 2-3 minutes and hence, I have submitted the phone to Satyam Communications, Noida Service Center for repair on 20th May 2016. Work Order number was OIA/MG/16/00936.
br...

To
The concerned authority

I have been an esteemed customer of Motorola for years, and have been very pleased with its service as a result of which I have brought 3 moto phones in last two years in my family.

But my recent experience with your customer care have shaken my strong belief on your company, I was facing some issues with the newly brought MOTO G4 plus, so I contacted the customer care, not...

My moto x play had a charging problem.. So went to repair it at b2x authorized service center at narayan peth pune.. They took one month to fix my phone.. As soon as i had reached home.. My phone was not charging.. Went back there.. Complained.. They told me that they have stopped accepting motorola phones.. Directed me to b2x service centre paduka chowk fc road shivagi nagar pune.. Went there.. Waited for an hour.. They told me that the...

I am visiting Motorola Customer care in Udhna, Arihant Complex, Surat and I am getting only one answer Motorola Service is down so they can not accept devices. My phone warranty is expiring on 30.09.2016. Not getting proper response.

It's been 4 days I am getting this answer, I am also getting same answer from another service center in Adajan SRT....

Hi Team,

My MotoG4 Plus device was having issues with touchscreen so i had given device for repair which was under warranty. Now the device is with them for 28 days with no update as to what the issue is and on asking every time they are just replying "the device needs more service and we will update in some days".

They have replaced touch screen which was fine as that was the issue i had raised, but once on...

I bought a new MotoG4 Plus phone, I found camera problem and mobile heating problem in the phone within one month period so i submitted my phone to service centre they took 20 days to repair the device

but the shocking news is that they did not repaired my mobile properly instead they created ear phone jack problem and network problem then i called to customer care and i complained they told me to submit mobile once again...

I bought MOTO E model: XT1022 in late march 2015.
FCC ID:IHDT56PJ1
I hardly used the phone, even for calling. This year, since May only, I started using it for watsapp, that too on a rare basis. I am mentioning the above facts to bring into notice that it was used in a seldom manner. Also it was taken care of properly and never charged in the socket, when it showed full charged signal.
But on 10th September 2016 the phone...

I purchased moto G turbo edition on January 22nd 2016 from amazon. The handset started giving minor issues in the very first month. On June 20th, the handset charging stopped working and also the charger. I visited the service centre in Sahara Mall, Gurgaon on June 21st and got my phone back on July 6th wherein they replaced my old charger with new one also change charging Jeck. On the very next day, I faced the same problem again as phone...

Sir,
Please refer to my first complain regarding my Moto X Play 32 gb, lodged through this platform dated 7/9/16 and subsequent complains. I asked for replacement of my mobile set due to side wall swelling.I received a call from your company on 20/9/16, at 11.27 am from number [protected]. --- The official said that seeing the pics of my mobile the company agreed that the problem is on the housing part and Motherboard. Changing...