Motorola Mobility Complaints & Reviews

Motorola moto x play 32 GB
IMEI No: [protected]
Customer Reference number:[protected]
Desirable Solution : Replacement
Contact No: [protected]
Email : [protected]@gmail.com

My call (receiver) speaker was not working,
So i went to Service center At 05/04/2016 i had given my phone to authorized service center of motorola(Dugar Sales
6, Upper Level Campus Corner-1
Ahmedabad...

Hi,
This is Sudhir.I bought new phone moto g3 on 20th oct 2015.I raised a complaint due to some heating issue with mobile on with in the week when i purchased the mobile to flipkart.Flipkart customer care people has given a solution but that problem was solved but not resolved exactly.still i used the mobile but after 4months meas last month i got a problem again with phone the mobile rebooted automatically but not recovered totally...

Hi,
I bought a new moto x play phone two months back and one of the top marketed features of x play is that it is water repellent.
I was using this phone with a protective case which covers entire body except for headphones jack and usb charger point.

Two days back there was a sudden rain in bangalore and while i was travelling in bike, the phone got wet. It was a sudden splash after so many days of scorching...

I have purchase motorola mobile phone purchased through flipkart on 26.04.2015. Before warranty period completion we are identified some problem in our mobile. Then I contacted local service centre X Plus Communications, Trichy-620018 on 20.04.2016 and also I handed over mobile phone to solve the problem.That people are telling to me the hand set was transmitted to Bangalore for rectifying the problem it will take ten days time. Ok we agreed....

Hi, I am using moto g2, I updated my Android to marshmallow, since then my phone is so laggy, takes minutes to respond, phone has become fully slow..I wiped cache partition too, but it's of no use..I don't want to factory reset, if there is some other solution, please let me know.
or if it is possible to switch to lollipop version, do tel me.
thank you......

Product - mobile (Moto g 3rd generation)
Order id - od[protected]
Purchased from flipkart on 11th feb 2016 & received on 13th feb 2016.
Product we received was defected (Speaker not working) and the product was replaced (Return id:[protected] and received new on 17th feb 2016.

After using 20 days its shows many problems like hanging, touch not working, auto restart, call disconnect etc etc. We complaint...

I had purchased a phone motorola moto g3 turbo edition from flipkart on 23rd december 2015. This model provides 1 year warranty on phone and 6 month warranty on accessories. The charger i received in purchase box was defective. This charger was un-detachable single piece charger which was a turbo charger with 2 meter long wire and turbo written on both ends. I submitted defective charger in motorola authorised service center for replacement....

Purchase the phone in the month of feb'16.Within 1 month o[censored]se, motherboard of the phone got corrupted (Wifi and sim slots stopped working). I took the phone to the nearest service centre of motorola "b2x gurgaon, s-113, first floor, sahara mall, mg road, gurgaon, haryana, 122002" .To my surprise they refuse to accept the phone, they said they accept lenovo phone and not motorola phone. When i called up the call centre the call centre representative...

I found some software problem in our Handset VH44099 Motorola
([protected], [protected]) I handed over the hand within the warranty period of 20.04.2016 at X Plus communications, Trichy-620018 but the service centre peoples are after one week the mobile was handed over to me with any checking (the mobile was switch off) I told that kind charge the mobile and check the problems are solved. But the service centre people are telling...

I bought moto g3 mobile on 7 nov 2015 . after 5 months my phone was showing hanging problems and display problem . i submitted my phone to motorola service center at janakpuri new delhi, on 4 april 2016. its been a month and they have not repaired it and when i call service center they tells me that they don't have spare part and tells me it will take one more week, story is being repeating for 5 weeks . it is request to motorola to repair...

Sir,
I have handset of Motorola g3 and I have blocked my friend on truecaller because of some issue, when issue got resolved, I unblock him ..but still he is not able to calll me...later I uninstalled truecaller as well..but I am unable to pick his cal as it is depicting him.. He is blocked

Can u please tell me any way to see the block list on this handset or to get rid from this problem....

My phone screen was broken then i went to motorolla service center and they said they will change the screen and charge rs 5000 for it. after few days only my phone screen again stopped working when i went to another center they said that the screen is duplicate one. they cheated me with the screen and i have paid complete amount for it. and now i am not getting any response from the company....

Hi,
My phone Moto Max Turbo is one of the top most model of Moto series . I bought it on the assurance that i will get proper service on proper time. 6 months back when my phone was encountered with display issue, i tried to go to laxmi nagar center in east delhi in response to which they told me "we dont take these phones, you can go to sec 18, noida service center". Then i went to sec 18, noida service center, there they told me...

Dear Sir,

Last month my smartphone got hard bricked accidentally so I went to authorised service center at jodhpur (nearest service center, 70 km far from my place) for repair but they said the warranty has been void and it will not be repaired even I with the paid service. I also called motorola service toll free number[protected] and also emailed at [protected]@motorola.com.

After few days I got a...

I have purchased Motorola 3rd generation last year but on January 20 I have went to beach at alibaugh and unfortunately my mobile remained in trouser and it get water due to which its stop charging and immediately next day l went to borivali motorala services center and they said it will charge rs 2000 for change in charge panel. Can any one tell me it is water resistance so how it is not in warranty and secondly after repairing its front...

Hi, my name is gorakh patare, at 1st june 2015 i have purchase moto e mobile from flipkart. After 6-7 months i had faced some issue with on/off switch button (Not pressing properly), so i submitted my mobile to moto service center (Global services pune). When i went there to collect mobile, i had seen my on/off switch problem still pending and unnecessary my motherboard. After replacing motherboard, i faced multiple issue in mobile, again...

I purchase motorola phone from snapdeal. On 27 oct 2016 warranted is there . On friday google services as stope unfortunately came and stop . And device is locked showing cid invalided coming went to service center on saturday on 16 april 2016. He said warranted not valid for software and taken 600. Given time from 2 days. I called on monday 18th 2016 he says change the mother board, software not updating, or take back ur phone he said. And...

I had given my mobile moto g 3rd gen to motorola global service centre pune on 2/04/2016.
Imei no. [protected]
Issue-mick& speaker not working, heating issue
"service center told me that they take 2 day for software related issue & 7
Days for hardware related issue"
Due to internet (Server) issue they don’t give me the work order number on that day.
& told that work order no will be inform...

I own motorola moto g3 mobile handset covered under warranty. They claim the mobile to be water resistant with ipx67 certification.

Recently while using my mobile i accidentally dropped it in the bucket half filled with water, for few seconds only. After which i began to notice the problem with touch screen, not responding properly with touch. I contacted customer service center here in ahmedabad, b2x naranpura, opp. Life...

Gud evening sir ... i have bought the moto x play few months earlier but it is not working in condition . I am so frustrated from this phone . Please do something . I have shown this phone in your service centre but again it does not work properly . It freezes any time when i am operating it . Wifi is not working good . Restart by itself . And new problem is it starts vibrating fo 1-2 minutes without any reason or call ...replace this phone...