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Motorola Mobility Complaints & Reviews

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Last updated Mar 7, 2024
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Motorola Mobility reviews & complaints page 79

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P
Prabudh Gupta
from Kanpur, Uttar Pradesh
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Complaint against fraud from Motorola

Address:New Delhi, Delhi

Hi Team, Motorola E misguiding customers and changing complaints reason not giving replacement of faulty product which is under warranty. On my first visit to the service center they told me motherboard got burnt, when i visited them again they said motherboard is in bent state. I submitted first complaint on 3 Dec 2014 at Netaji subhash place pitampura service center.They said that PCB is burnt and PCB subject to verification. When...
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sandb5
from Palakollu, Andhra Pradesh
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Moto g : After sales too expensive

Address:Bangalore, Karnataka

Phone is very good. There is no problem in that. It really does well for the money you put on.After sales is too expensive. Recently phone got fell down on the floor, screen(glass) got damaged. Display is working fine, touch sensitivity is working as normal, just glass got damaged. Service center is quoting whopping Rs.5600 to replace the broken glass, which i believe is very expensive. We get the same mobile at 10K now. Why would we need...
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H
Henry Earley
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Touch screen

I got my motor g less than a year ago and ever few weeks the touch screen will stop working after every few restarts it comes back on but one time it had taken me up to 64 times of turning it off and back on to get this touch screen working. I got my motor Get in March and this started happening in July but there is no reason for it to as my phone is in perfect condition...
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Sanjit Singha Roy
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint under warranty

Address:Vadodara, Gujarat

I had purchased a Moto G Mobile through Flipkart vide their Invoice No OD[protected] dt 11 Jun 2014. (Product No FSN MOBDSGU2ZZMDYENQA WID : L12690 & Serial Number [protected]) Unfortunately has lost its PCB circuit due to charger defective on 19 Nov 2014, then I reached to nearest service centre Ensure Support Services India Limited.(c/o Rdington (India) Limited GF-1, KRISHNA COURT, NUTAN BHARTI SOCIETY, NEAR M K HIGH SCHOOL, ALKAPURI,...
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J
Jeswin Jose
from Bangalore, Karnataka
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Moto E Speaker Not Working

Address:Bangalore, Karnataka

I had bought Moto E on 5th June from Flipkart. (OD[protected]). I had my first complaint with the display in October 26, I had submitted the phone in Motorola Service Centre Prescribed by Flipkart. I got my Display Replaced, but after coming home when I checked the Speaker is not working. I am not able to hear any sound from the phone. Only earphone is working. Also after servicing I am having trouble with battery life now my battery...
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Y
yashilu132
from Bangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto X audio jack not working

Address:Bangalore, Karnataka

Hi, I bought Moto X 5 months ago, it is working perfect and I don't have any complaints about it. I don't use audio jack in my phone because of Ipod and I use that. Recently I was attending a business call in my phone and I found that headphone was not working, I tried with 2-3 different headphones and none of them worked. I then tried with another phone and all the headphones including the one I got from Moto X was working. After the...
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R
rajharish
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOTO E not repaired -Pune

Address:Pune, Maharashtra

Hello, This is to inform you of the torture that I have gone through since my mobile MOTO E stopped working around 19th Oct. It would not switch on and when charged, it was heating up. After two days mobile started and worked as normal however the same day it got switched off again and started giving the same problem. A very dim light would come up on the screen but no display and completely black. I submitted my phone to P3 support at...
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A
AkshayPatil33
from Bengaluru, Karnataka
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Mobile Not repaired properly

Address:Bangalore, Karnataka

Hi sir i given the mobile for service in one of the u r service center which is located in jayanagar 4th block Bangalore, they told that mother board is gone they took 15days to repair and given back to me, i thought the phone is repaired and came to home, after 1 day it again giving problem, so i given this time rajajinagra Bangalore service center, they told that mother board has gone, then they told it is not yet serviced also, so who...
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desaijai09
from Pune, Maharashtra
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Motorola Moto G 2nd Generation Repair Issue

Address:Pune, Maharashtra

I have submitted my phone to Motorola service center in Pune, named PC Support. Its been more than 3 weeks I have submitted my phone. I have called to service center and Motorola company as well but no one response in a proper manner that how they are going to repair my phone or replace it. I have waited for more than 3 weeks from their kind response but no one called me from their side. Now the time arrived to call from my side so I started...
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M
Menoz
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new mobile geting hanged, now not working and not getting charged

Address:Haridwar, Uttarakhand

Dear Sir, this is my complaint second time on the same issue. I have bought new MotoG mobile phone from Flipkart.com after one month it started malfunctioning, now i definitely require replacement for the same. After i registered complaint last time i was given information on service center of Motorola of Haridwar but unfortunately it had stopped services of Motorola. Later on I tried to get it done from Roorkee service center but unfortunately...
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desaijai09
from Pune, Maharashtra
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Motorola, Is this the way to serve your customers? Kindly justify.

Address:Pune, Maharashtra

Hello Motorola, Myself Jai Desai. I have bought your phone Moto G 2nd Generation with IMEI No.: [protected], MSN No.: R47AXQ8KTP, Color: White(on 12-September-2014 I have received it from Flipkart.Com). My phone stopped working suddenly two weeks ago. I got to know that the phone is water damaged when I visited your authorized service center PC Support, Pune, India. Surprisingly, one of the features of the phone said that...
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desaijai09
from Pune, Maharashtra
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Motorola Moto G 2nd Generation Repair Issue

Address:Pune, Maharashtra

Myself Jai Desai. I have bought your phone Moto G 2nd Generation with IMEI No.: [protected], MSN No.: R47AXQ8KTP, Color: White(on 12-September-2014 I have received it from Flipkart.Com). My phone stopped working suddenly two weeks ago. I got to know that the phone is water damaged when I visited your authorized service center PC Support, Pune, India. Surprisingly, one of the features of the phone said that it is 'Water Resistant'. I...
+1 photos
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D
dahiyasachin2
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile X1022 Moto E has Auto off & white screen problem

Address:Hisar, Haryana

I had gone to Customer Care : Hisar i.e Shri Balaji Communications Pin Code 125001. They made me to come 6-7 times and made me to wait for a long time. My IMEI NO.is [protected]. I had told them lot times about the problem . They just say we updated phone. Now there will be no problem . They talk so rudely to customers. We told them the problem persists . But they are listening us. Please help me. I want replacement of the phone. My contact...
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M
Mandy001
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Phone Charging & Backcover Issue

Address:New Delhi, Delhi

I ordered Moto E on 22nd Sep, 2014.The Back plastic cover is not fitting accurately to the phone and due to this, the loose end hits the SIM card and eventually the SIM comes out and The phone was having battery issue from the starting itself, i guess. Now the worse is, It is not getting charged at all. It shows that the charger is connected, but there was not even a 1% charge level increase . Now the phone is off. Please address the complaint...
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sunilchhaperia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Serious problems in new handset within warranty period

Address:Kolkata, West Bengal

I purchased new Motorola Moto G mobile phone on[protected] and it went completly dead within short time from purchase date. After so many hassels I reached Motorola service centre and gave them handset on[protected]. I collected back repaired handset on[protected] but soon after it again giving me problems. Now the handset hangs frequently, reboot many time and not taking proper charge. For me its not possible to run after their service centre...
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sahithi chowdary
from Hyderabad, Telangana
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unsatisfactory services

Address:Hyderabad, Andhra Pradesh

I bought moto e on flipkart through my friend, I received it around 24th to 25th of June 2014.in the first month itself I got the problem with the power button, whenever I used to press power button to lock the screen it used to get switched off automatically and restarts. After 3 months it used to happen frequently so i took to service center on 8th of October and was told that problem is with button. Got there on 14th of October to get...
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a.shyamganesh
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

COMPLAINT ON MOTO E

Address:Udupi, Karnataka

Dear Sir/Madam, Please be informed, i have purchased MOT E on 18.Aug.2014 through flipkart. MOTO E BLACK flipkart order no.OD[protected] delivered on 18.Aug.2014 my handset display getting more heat while calling even in 15MIN it will get heat . I never expect such product from MOTOROLA COMPANY. kindly arrange for replacement of my handset immediatly otherwise i am going to complaint against MOTOROLA in customer court Treat this matter...
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nasbul
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Very Very poor service of MOTOROLLA

Address:Chennai, Tamil Nadu

As i am writing this complain because i am just fed up and fed up from the very bad service of Motorolla. As i had bought the mobile Moto E on 25 th July and i suddenly my mobile getting pblms and on 1st Oct it got problem and it didn't start up after getting opened appeares motorolla symbol M, and after that it is not forwarding ahead. When i showed to service centre which is at chennai nungambakkam service center (TRIDENT TECHNOLOGY), they...
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venkat0189
from Kottayam, Kerala
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

please change the customer care people.

Address:Chennai, Tamil Nadu

Hello Motorola, PLEASE BE PATIENCE TO KNOW THESE FACTS!!! i brought moto-g mobile and unfortunately it was broken after few days, i have given that for repair in chennai Trident Technologies.it was nearly 50 days, that my mobile was not repaired and they are saying my case was closed on october 9th, as i have given it for August 30th.but i could not get any confirmation that mine is got repaired. one more thing when i tried to...
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Suresh Alfa
from Chennai, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto E-Ringer Not Working Complaint No-OTM/MG/14/03773/Suresh.M

Address:Chennai, Tamil Nadu

Dear concern, I had bought my moto e on flipkart on 14/08/2014, on 16/10/2014 i had faced ringer not working bearing complaint no OTM/MG/14/03773 on my mobile and given for service at chennai nungambakkam service center (TRIDENT TECHNOLOGY), still now the repair doing, there is no updation from service center side.they informed me on the very first day that it take 4 working days to get repaired.but it too long for a mobile service, i...
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