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Motorola Mobility Complaints & Reviews

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Last updated Mar 7, 2024
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Motorola Mobility reviews & complaints page 82

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S
sakshigambhir
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone not repaired

Address:Delhi

I had submitted my mobile phone at the motorola service station in Lajpat nagar on 5th April 2013 for them to fix the screen. It suddenly got a patch of black and nothing was visible (like a pixel crash). No one has got back ever since. When I call them, either no one answers, or picks up the phone and says that the part that has to be replaced hasn't arrived from the company. It has almost a month and I am facing immense difficulty...
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Reyaz_hussain
from Hyderabad, Telangana
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Service

Address:Hyderabad, Andhra Pradesh

i booked the Motorola XT800 with the order no 2265649 from ShopClues online. Now i am not able to use the phone due to touch screen issue from last one week. I went to the below address as directed by ShopClues.

Shri vinayak electronic
5-8-344 D B manohar complex
cherag wali line
Near madebin hospital ABIDS (haedrabad)
phone no.[protected]

The service centre also which was mention...
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B
Baishali
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding money on a defective product under warranty which has been in the service center for the past 3 months

Address:Gurgaon, Haryana

I had bought a new MotorazrXT910 on 22nd November 2012 from flipkart.comwith
* IMEI : [protected]* *Model : SPYDER -XT910RAZR Serial No. M78ASE2BDK*
This phone switched off and would not charge beyond 0% from 18th of
December 2012 and was submitted at the service center Redington India
Limited E-17 Ground floor Lajpat Nagar Central Market, New Delhi 110024 on
28th December 2012* Work Order No. LP/MO/12/00960...
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Abhishek Khetan
from Jaipur, Rajasthan
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service center

Address:Jaipur, Rajasthan

i have given my phone(in warranty) in the service center for problem in on/off button on 19th of march 2013 and today on 4th of april also they are saying they don't have any update on my phone and maybe it will take 10 days more but at the time of submission they said they will return my phone in six working days and even after that they talk rudely over the phone and giving no update of the phone its the worst brand of cellphones in...
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jashan870
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motorola droid razr given for repair under warranty but didn't get repaired even after more than 1 month and problem still persists

Address:Chandigarh, Chandigarh

Myself Manpreet Singh.i had given my Motorola Droid Razr (XT910) mobile IMEI no. [protected] to motorola service centre i.e. Vignesh electronics,sco 189-190,sec 34A, chandigarh,Ph. no.[protected] / [protected] on 7th Feb. 2013, Work Order [link removed] As the problem was a small patch on the screen when opening camera or some other programs and they told me that the lcd screen will be [link removed] The phone was under warranty and...
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Address:Chandigarh, Chandigarh

Myself Manpreet Singh.i have given my Motorola Droid Razr mobile IMEI no. [protected] to motorola service centre i.e. Vignesh electronics,sco 189-190,sec 34A, chandigarh,Ph. no.[protected] / [protected] on 7th Feb. 2013. As the problem was a small patch on the screen.and they told me that the lcd screen will be replaced.As The phone was under warranty and they told me that it will took maximum of 25-30 days to repair as the phone has...
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S
srk.srikanthp
from Nileshwar, Kerala
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Problem with Touchscreen and Camera

Address:Bangalore, Karnataka

I had purchased Motorola EX 119 handset in March 2012. But the handset started giving its problem since from June 2012 the problem is the Touch Screen and Camera Stops working every three months. If it is given for service the service center takes months together time to repair it. After june the touch screen again stopped working in November 2012. The service center gave my handset back on december end 2012. And the camera in the mobile...
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V
vikramp27
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

FAULTY MOBILE SET HAS BEEN PROVIDED

Address:South 24 Parganas, West Bengal

I had bought a Motorola Mobile Set (MODEL : DEFY MINI XT321) [IMEI1:[protected], IMEI2:[protected]} from "Spice retail Ltd.", 227 diamond harbor road, behala - 700034. Kolkata (West Bengal). (TIN : [protected]) on 25.08.2012 in Rs.11400/-. After a week time its get hanged and not get started. I submitted to Authorised Motorola Service Center at Behala Chowrasta (behind blind school) on 03.09.12. After a week time they gave...
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Meenakshi0306
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective Motorola Handset and worst customer service

Address:Gurgaon, Haryana

Hi Team,

I own Motorolla Fire XT (IMEI no.[protected]) purchased on 07th May 2012, It was world's best last for a month only and later it becomes world's best mistake ever.

I have submitted my phone at Redington India Pvt. Ltd Gurgaon, and after nearly a month or actually 2 months i did not get the replacement of my product which was been submitted because It was "HANGING" out with someone...
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Sagar Tarkhala
from Kurduvadi, Maharashtra
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Non cooperation from Motorola India over phone damaged by Motorola service centre

Address:Junagadh, Gujarat

Respected Sir/Madam,
I am Sagar Tarkhala, a resident of a small village Bantwa in Junagadh (Gujarat). I've been following your forum since a while. Bearing in mind your effectiveness and accomplishment to successfully resolve consumer issues, I thought that you might be able to help me as well. I have complaint regarding Motorola handset for which I’ve been chasing Motorola India since September 2012 but I all those has been...
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Rakeshaspire
from Dhrangadhra, Gujarat
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worst service at motorola service centre

Address:Chandigarh, Chandigarh

Dear sir/Mam,
Its about to a month to go when i had given my mobile hendset to service centre. The only need is to update my mobile software but they are unable to do that such type of work which take hardly 15 mins. After a great time of paisence am righting tish complain. kindly look at this suject.

yours sincerly
RAKESH
M: [protected]...
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Kanishk Tiwari
from Bengaluru, Karnataka
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no customer service / fraud

Address:Jabalpur, Madhya Pradesh

, a month ago i bought motorola defy plus and yesterday it has completely stopped working.
it wont switch on, and just in case if one leaves battery inserted the phone starts heating up.
i am from jabalpur, madhya predesh. till yesterday when i called[protected] i was told the service center of jabalpur is working and is operational, but when today morning i visited there i was told it is not intaking any phone for about 3-4...
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A
aks.sehgal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

inconvenience due to services

Address:Delhi

Sir/madam
I have been using Motorola fire(XT311) since November 2011. It has been 45 days since I had submitted my phone at one of service center at Lajpat Nagar in New Delhi for a mere change of touch panel and 2 keys which were not responding. And still I haven’t got my phone back. I am running here and there for it. The service centre told me it will take 10 days and after 10 days they told me they need 4-5 days more. After a...
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Ramesh Kumar Battu
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Centre Cheating

Address:Chennai, Tamil Nadu

I am using Motorola XT3 (XT503) mobile since 2010 October. In the August 2012 my mobile fell down and damaged touch, i went to Motorola service Center paid 3500 and changed touch that was very well that time i did not check my IMEI code no. recently my mobile had display problem and again i went to to the same service center, they are written IMEI no in my Job card, i asked them about my data they said don't worry for your data we...
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prashantcse2k5
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Old set has been provided for the service set

Address:Gurgaon, Haryana

I have purchased the Motorola fire XT on[protected] form the flipkart.The mobile set was having some minor problem like charging so,I gave it to Shivom Enterprises (Shop No.A5,A6,1st Floor,Devi palace,Opp. Raj Cinema,Old Delhi Road,Gurgaon(Haryana),India,ph[protected],Email [protected]@gmail.com) for getting it repaired on 03-Sep-2012. As a replacement of the original set I received a used and old set with different IMIE no on 26-sep-2012 whihc...
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satyajit.ozarde
from Mumbai, Maharashtra
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Poor customer service and Selling Defective piece

Address:Thane, Maharashtra

I bought a Motorola Defy plus from infibeam.com on 5th August 2012 of IMEI number [protected] and the phone keeps on rebooting randomly since the first day. Infibeam's Customer care executives told me to pack the phone and somebody would come and collect the phone but nobody came for 10 days after which I took the phone to Motorola's Service Center in Thane C.COM TELE COMMUNICATIONS LTD which offers pathetic service, they keep...
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A
anshuz
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOTOROLA-DEFECTIVE HANDSET STILL UNDER WARRANTY-NOT REPAIRED

Address:Delhi

MOTOROLA-DEFECTIVE HANDSET STILL UNDER WARRANTY-NOT REPAIRED

SIR MY MOTOROLA HANDSET UNDER WARRANTY SUBMITTED TO THE SERVICE CENTRE FOR REPAIRS WITH PROBLEM RELATING TO CHARGING PROBLEM ,HANGING AND AUTO ON OFF AT ANY MOMENT , ON 10TH AUGUST 2012, WHICH WAS PURCHASED WITH BILL AND WARRANTY.

SUBMITTED FOR REPAIR ON 10TH AUGUST 2012
WORK ORDER NUMBER : LP/MO/12/00498
PHONE SERIAL NUMBER : K45ANW23R2br...
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A
adventures.amit
from Delhi, Delhi
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Touch Problem

Address:East Delhi, Delhi

Hi, I had a Motorola Fire XT phone.I was experiencing some problems in my phone with touch . I gave the phone to Motorola Service Centre situated in Nirman Vihar for just solving the problems on 22th Aug 2012. At that time I was told that i will get my phone back in maximum 7 to 10 working days. But its been 24 days now, Still they are saying that its not fine. And nobody in that Service Centre replies to my query properly when i go there....
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Anandan Annadurai
from Mumbai, Maharashtra
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Not satisfaction for this mobile very bad camera quality

Address:Coimbatore, Tamil Nadu

Hi this is Anandan from Tamilnadu. Last 3Sep12 i was purchased Motorola Atrix2 mobile in Coimbatore at Univercell mobile showroom. But this mobile very bad camera quailty. I want my money please do need fully..

Thanks&Regards,
Anandan.High
[protected]...
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N
neeraj_gold
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad Quality Service

Address:West Delhi, Delhi

Hi,
I deposited my phone Ex-119 in Khurana Brothers Service Centre in Janakpuri on 14/08/2012. I was assured that it will take 8-10 days to set my phone right. It is going to be one month now and still i have not received my phone. I registered the complaint[protected] with the companies customer care and they told me that they look into my matter and after 2 days i should call them again. I did called them and the response i got...
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