Motorola Mobility Complaints & Reviews

Took a Moto X handset by paying 24000 in the month of May 2014 . From september i started facing issues with handset and handed over to recommended service center for service in the month of november for the first time . After that i am continuosly giving back to service center as the problems are not resolved even after changing mother board . I have given nearly 6 times for service and back panel got cracked completely . Still...

My Moto Gen 2 was bought in january 2015. After updating to OS Lollipop (5.0.2), my Moto Gen 2 has started to hang up. Cannot unlock or go to start up screen when it hangs up. Cannot open, therefore cannot use any app in the mobile. We request motorola to offer an immediate solution to the above complaint...PLEASE......

I am writing to complain about my Mobile Moto G 16 GB black, that I purchase from flipkart on the 27th of march 2014 (IMEI/Serial No.[protected] & MSN NO-Q627XERZRQ) and Flipkart order id-OD[protected]. From the month of august 2014, I have found some problem in Moto G. Below mention are the complaint which I have already launched in your customer care department ( Sampark Systems) : please do the replacement as after so many...

Hello i own a moto e.motorola always releases updates in time but this time he is neglecting moto e model and updates are available to other models two months ago.I saw news that moto e lollipop update is available but when i query in service centre they told me it was available for soak test to some users.i[censored] want to participate for soak test u can contact motorola but they are not giving any response.14 days ago they have released for...

Hello,
I had bought a Moto G2 cell phone last year in october . After having one device replaced from flipkart due to various issue such as heating issues, voice issues . But now my new device againg starts heating up too much while playing games, using camera for 2-3 minutes in a stretch, during long calls, and specially during charging . My phones screen also got cracked just after falling from a feet or so although there in not...

It is very unfortunate that I selected motorola for purchase of moto eand continuously facing the sound problem and automatic switch on and off of your moto e phone without any distraction today i went to service centre of motorola chandigarh the address given on Internet that was sector 34 i went there and i found there is no service centre of motorola ask someone just where is the service centre of motorola with dee told menet interest...

I had ordered Moto G(2nd generation phone on 5th September 2014) through flipkart. There was a problem charging the phone as the phone was not charging when the charger was plugged. Even the mobile charger given by the company is not working properly. After 10 working days the authorized service center is telling that the mother board is dead. How can charging slot problem make the mother board dead. this is the most weird response from...

I have got a defected a defected moto x 1st gen which I purchased on 1-4-14. Its camera was showing vertical moving lines and that spoils my pictures every time I click it. Regarding this I had registered a complaint so many times and your executives told me that it was a software issue and told me to clear cache. Even once they said to reset the phone and I did the same but the issue was not resolved. And recently I registered a complaint...

Dear Sir, This is to inform you that I had Purchased Moto G Model No. Bill No. Date but its LCD (Screen) is broken. As per Warranty rule this is not physically damaged & Warranty claim exist from the date of Purchase (as above). So kindly pursue this matter and oblige. I am looking forward for your quick & fruitful response. Please find attached the Mobile Bill. Thanking You Sandeep Goswami Mobile No. [protected], [protected]...

The Device Moto G 2nd Genenration came with Lollipop (5.0.2). I am facing a problem when network switches from 3G to 2G where 3G is not available, the phone does not switch back to 3G when its available. Preferred network is 3G. Every time I have to select the network manually to resolve this issue....

I discovered receiver problem in my phone, so I deposited my phone in bhubaneswar motorolla customer care on 5th February 2015. They promised me to return my set within 2-3 working days. i visited them but was dissatisfied. They said me to wait for few more days. Today is 21 but still they have not repaired my set. They are also not receiving the phone calls, for this reason I have to go to the shop physically. i have been harassed by your...

I have purchased Moto X product through online(flipkart). After three months o[censored]sage, now my phone speaker is not working. And i cant hear any sound while maka a call. Now i am living in thanjavur. Service centre near thanjavur is SUNRISE ELECTRONICS (THANJAVUR) AND XPLUS COMMUNICATION (TRICHY), both service centre can't service for moto X. They can service moto G and moto E. Its really upset to me. Chennai has the service centre for moto...

when i am calling or someone calling me i am not able to hear any voice from other end. and i tried with headphones it working and working on speaker phones...please fix this bug... as soon as possible.. i am very much fond of Motorola mobiles...previously i had moto e there is no problem.. If Motorola doesn't fix the issues...defenetly its going to loose reputation again.....

Sir, I am Badal Bhut from Rajkot. Last month I have ordered moto.g 2nd generation phone from flipkart. Recently I have updated my phone with latest lollipop version. But after updating I'm facing the following problems. 1. All the applications are opening automatically. 2. Google apps are closed automatically when I'm using them. 3. I'm not at all able to reboot my phone and restart my phone. I kindly request you to check this mail...

I updated my phone software(moto g 2gen) to lollipop, afterwards my phone started hanging, touch response was not good, earphone slot was giving problem and speakers was not working properly... When I go to service centre for repair they don't behave with me properly...do something for this..i m having this problem from 2 months......

My Moto Gen 2 was bought in October 2014. After updating to OS Lollipop (5.0.2), my Moto Gen 2 has started to hang up. Cannot unlock or go to start up screen when it hangs up. Cannot open, therefore cannot use any app in the mobile. We request motorola to offer an immediate solution to the above complaint....

After updating my phone to your latest version, lollipop my mobile data has stop working. Spoke to your executives number of times, visited your service center in Faridabad but no solution so far. Everybody is failed to provide a concrete solution for the problem. Getting same response all the time there is a bug trying to resolve the problem. I did not get one thing if there was a problem in the version why did not you inform your customers?...

Sir,
I have purchased my Moto G on 28/04.2014. 2 weeks back it keeps on hanging and later it shows a black screen and an android logo saying erasing on black screen. I took it to the authorized service centre (ADR Technologies, Kochi, Ernakulam) for repairing it. They have given the recipt and asked me to call back after a week. When i called them, they said it can be serviced through out of warranty because its been already serviced...

I have purchased by Moto G 2nd Gen on 1st Nov 2014 from Flipkart.com. On 25th Dec I started facing network issue i.e. device was showing no network available. I had given my device to Service Center for repairing on 26th Dec 2014. They changed Motherboard of the device it was returned to me on 16th Jan 2015. On 25th Jan 2015 my device suddenly started to vibrate it was vibrating continuously. I have tried the solutions available on motorola...

Set bought vide invoice no.blr_wfld[protected] dated 15/11/2014.was on hang mode, was opened by technician authorised service center "Best Services" Netaji subhas place, Pitampura, Delhi.It was pointed out that one of the SIM points is broken, so no repair under Warranty clause.Other wise they said it needs change of motherboard.It is not understood when it is not handled by me how can I be sufferer.However, the benefit of doubt goes to...