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Motorola Mobility Complaints & Reviews

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Last updated Mar 7, 2024
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Motorola Mobility reviews & complaints page 75

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A
aashugautam
from Kota, Rajasthan
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phone got off frequently.

Address:Kota, Rajasthan

my phone got off frequ ently after that i have facing problem to restart it. manytimes it got hanged up then i have to power off to use i further. many times it not shows incoming calls or alarms while they are existing on its main screen then i have problem how to connect myself with that....
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M
mohanrajkgs
from Chidambaram, Tamil Nadu
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Moto g 2nd generation, battery failiure

Address:Cuddalore, Tamil Nadu

i bought moto g2 mobile 1month ago, my battery drains even if i kept simply in table, . the same mobile which my friend bought 20 days ago has a better battery back up. also my phone takes upto 3 hours to get charge. but ohers takes only 45 mins....
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S
seenan
from Chennai, Tamil Nadu
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faulty set compensation claim

Address:Chennai, Tamil Nadu

1)cellphone charge stands for only 7 to 8 hrs 2) taking about 6 to 7 hrs to get fully charged 3)camera clarity is not upto mark the set was purchsed through flipcart. on 16.10. 2014 pl replace the set with newone. or pay compensation as informed. m. seenan. e mail [protected]@gmail.com...
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R
ravi_nautiyal
from Kolkata, West Bengal
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sim slot not working

Address:New Delhi, Delhi

Hello. I bought my Motorola moto e last in in month of November last year from online shopping site flipkart and now I am facing a problem. The sim slot 2 of my phone is not working relating to this I talked to one of employee online via text messaging and that person told me about your service centre in lajpath nagar shop number E-26 I went their and they told me that the sim slot of my mobile is damaged and it will not be repaired under...
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Address:Hyderabad, Andhra Pradesh

Hi Team, I have visited service center twice for the repairing my Moto-E port but they scolded me badly said I will not correct it and said do it what ever you want. My phone is in warranty. I visited Kukatpally Hyderabad service center. I am really not sure what to do, Please guide me. Below are the details: 1st time Visit details: Date of visit: 4-Mar 2015 Serial Number: [protected] Tracking Number (RMA): WO826494 2nd...
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H
hemantsh1
from Mumbai, Maharashtra
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Replacement of display

Respected Sir/Madam, I had visited Motorola Service Center c.com Tele communications ltd thane west Mumbai Mahararashtra for replacement of my display. It is within the warranty period. I was being told that the display could not be replaced. I was not satisfied with the service center people as they behaved in an arrogant manner. The display is distorted and it is not a physical damage as there can't be seen any external damages to...
+2 photos
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A
Anoop Jobanputra
from Mumbai, Maharashtra
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Failed to Deliver what was promised while selling the product

Address:Mumbai City, Maharashtra

While selling the low budget phone MOTO E.. Company primes to provide the latest android version to users. As its almost 2 months passed after the android version lollipop 5.0 is rolled out for other devices. But moto E haven't received it yet. Moto E 2nd generation is also launched in India on 12/03/2015 which comes with the latest version of android but the same is not available for 1st generation users.....
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S
sagar pise
from Dharwad, Karnataka
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I have problem from when I had upgraded to lollipop version

Address:Belgaum, Karnataka

Sir last few days ago I had upgraded my android phone to lollipop version from then I am facing problem with the battery back up & hanging problem & my mobile phone slowing down so what's the solution for this reply me my mobile no is [protected] . Sir so kindly do the needful to me...
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Address:Gurgaon, Haryana

Hi Team, I have purchased my Moto E phone from flipkart 4 months back.Few weeks back I was facing issues in my phone so I have visited the authorized dealer SACH collection point in Gurgaon, Haryana. They have returned my phone few days back but my phone is still not working so I have revisited them today but they refused to provide service as now they are no more authorized dealer.Then after checking with motorola customer care center...
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sumit1872
from Noida, Uttar Pradesh
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echo problum

Address:Ghaziabad, Uttar Pradesh

I am sumit kumar, i bought moto g 2 genration in january 2015. but the ECHO problum showing. i give it motorla service center in ghaziabad at SAI COMMUNICATION ghanta ghar ghaziabad. he told me mother boer should be replece, i gave my phone to him on 28 th feb . he replaced the mother board but the prblum is same ECHO problum. . PROBLUM: IF SOMEONE IS CALLING ME HE HEARD HIMSELF/HERSELF VOICE AS WELL AS MY VOICE. THATS IS ECHO PROBLUM.I...
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S
Sivaramakrishnan Sankar
from Delhi, Delhi
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Camera not working in Moto X. Insane Customer care.

Address:Chennai, Tamil Nadu

My Moto X1 encountered rear camera issue. I had to restart it everytime, to use the camera. After sometime, the camera stopped working. Service guys in Nungambakkam said, they will replace the camera module, and it is free of cost, since it falls under warranty. I was expecting the phone in a week, as told by the Service person. However, it has been 15 days, and no sign of it. That is not of great concern. What is bothering is Motorola's...
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A
Animish Vaidya
from Kolhapur, Maharashtra
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No contact from service center even after 2 weeks

I submitted my Motorola moto G mobile at new tech solutions, vardhaman market, sector 17, vashi, navi mumbai on 24 February 2015.They are the official service center for Motorola. The problem was handset was not showing any thing after startup screen.The service center deposited my handset along with a photocopy of invoice and they said that I will be contacted by them next day for status of repair. As the handset was in warranty, I confirmed...
+1 photos
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V
venki14484
from Noida, Uttar Pradesh
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When earphones are plugged phone is not functioning as normal

Address:Bangalore, Karnataka

When Earphones given with MOTO E phone purchased 6 months back through Flipkart are plugged in to the device, below things are happening. Calls are automatically answered in Speaker mode Songs and videos are not played Wanted to get these issues resolved asap. Please direct my next steps....
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Y
yatharth14
from Mumbai, Maharashtra
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refarding service center and repair..

hi. i am vijay jain my imei no is [protected] and wid no is n09449 and product is motoe i am from chd abd go to vignesh center to replace receiver as they are seeing as faulty part i send a mail 20 days bacj 2 times and when i come from panchkula 25 days after he told me part in transit all yhis or keep phone for 6 to 7 dsys what is thus i come from 100 km away and handle yhis situation yhis is very bad and the service cdnter people...
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B
basan patil
from Bengaluru, Karnataka
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Moto x

Address:Bangalore, Karnataka

Dear Team,
I bought moto x ..6 months back ..from purchase of 1 month it start giving trouble.. like camera not working ..i approached jayanagar Bangalore service centre they said we don’t have camera part, go to indiranagar Bangalore branch ..recently on 21st feb I went to gave service. Still no updattion ..i am very unhappy of product, kindly replace new mobile.
Imei no -[protected]
MOTO X
WORK ORDER...
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S
sharmasudhir
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Service centre refused to repair

Address:Chandigarh, Chandigarh

Sir display of my phone moto e is not working, i got it checked at vignesh services, sco 189 -190 sector 34a, chandigarh. This phone is under warranty (Order date 25/05/2014, flipkart).
It is not having a single scratch or crack on its outer tangible screen but they are calling it broken screen and refused to repair it under warranty (Dc no: cvc/mg/cd/14/02174).
When i complained this online i was asked to email the pic of...
+1 photos
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A
appu aggarwal
from Delhi, Delhi
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phone not returned yet

Address:New Delhi, Delhi

submit my phone ten days back but still not received my phone from service center, u guys write on your service agreement if customer don't collect the phn after specified period customer will be charged with 10rs daily. now how much you want me to charge you for late service. even you guys do not provide any service phone to custmer for that time period... even the company is responding to my mails and service center ppl are saying it...
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R
Ranjeeth Rock
from Mumbai, Maharashtra
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Hanging

Address:Tirupur, Tamil Nadu

My Moto Gen 2 was bought in january 2015. After updating to OS Lollipop (5.0.2), my Moto Gen 2 has started to hang up.When i go to start up screen when it hangs up. Cannot open, therefore cannot use any app in the mobile. We request motorola to offer an immediate solution to the above complaint...or send remodified os...I'm very proud of your compcompany but now due to this problems I'm very upset...so quickly send any solution....
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Address:Visakhapatnam, Andhra Pradesh

Sir, i have purchased the mobile on 07.09.2014 through Flipkart.com. My mobile IMEI No. [protected] & Order ID: OD[protected]. My mobile stop working from 1st December 2014. i have taken my mobile to service centre in visakhapatnam. they are telling that they will charge Rs. 9000/- to replace the board. So, kindly look into the matter and pls. rectify my problem as the mobile is under warranty. N. Sesi Kumar [protected] muralimani.[protected]@gmail.com...
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C
chithras
from Bangalore, Karnataka
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No proper response for concerns

Address:Bangalore, Karnataka

Took a Moto X handset by paying 24000 in the month of May 2014 . From september i started facing issues with handset and handed over to recommended service center for service in the month of november for the first time . After that i am continuosly giving back to service center as the problems are not resolved even after changing mother board . I have given nearly 6 times for service and back panel got cracked completely . Still...
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