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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Gurgaon
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Motorola Mobility reviews & complaints page 78

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C
cngurung
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delivery of defective motorola g mobile

Address:New Delhi, Delhi

I had purchased a Moto G (First Generation) mobile set through Flipkart on 23rd Aug 2014 for Rs. 12, 089/- vide Order ID:OD[protected]; Order Date:[protected]; Invoice Date:[protected]. Barely 4 ½ months after purchase it started malfunctioning without any rime or reason. The calls were automatically going to unwanted subscribers while trying to contact a particular subscriber. Even while setting the Alarm, it would not stay at a particular...
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C
cngurung
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of charges incurred for repair of moto g mobile phone

Address:New Delhi, Delhi

I had purchased a Moto G (First Generation) mobile set through Flipkart on 23rd Aug 2014 for Rs. 12, 089/- vide Order ID:OD[protected]; Order Date:[protected]; Invoice Date:[protected]. Barely 4 ½ months after purchase it started malfunctioning without any rime or reason. The calls were automatically going to unwanted subscribers while trying to contact a particular subscriber. Even while setting the Alarm, it would not stay at a particular...
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R
Ravinder Chouhan
from Jaipur, Rajasthan
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regarding service problem

Address:Jaipur, Rajasthan

Hello... I had given my Moto x 1st gen to Motorola service center on 2nd jan 2015, the problem was about the back camera was not working . so i gave it to service center, they told me that its mother board and camera will be changed with in 7 days, but till now there is no information regarding this and they don't take calls if you want to know the status about your phone ....
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A
Akarsh Verma
from Mumbai, Maharashtra
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Delay in the repair

Address:Mysore, Karnataka

It has been more than 10 days that I have not received my cellphone. The board had to replaced and the service centre people are saying that the board has not reached the service centre yet. Why is this kind of delay? Customer Name: Akarsh M Verma Service centre: Mobile Planet Invoice no of Job Sheet: 4708...
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A
anilani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Customer service center and phone performance & response

Address:Gurgaon, Haryana

I am having MOTO G2 phone, bought it from flip kart With in 10 days of time I faced charging down problem on this phone, I got replaced from flip kart After one month I faced same problem and I go for call to mot and try to resolve this problem through online, but not resolved after 15 days my phone was shut down and not even switching on, I reach service center (the worst service center I never see) by watching that service center...
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A
aakash.varshney
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Camera problem - Not replacing the faulty handset

Address:Mumbai City, Maharashtra

Hi, I have purchased Moto X 2013 from Flipkart in the month of May 2014. I found a problem in the mobile camera (Vertical lines visible under low light) for which I had complaint it to the Motorola customer care, Customer Reference number :[protected] dated 17/11/2014. Initially they asked me to format the mobile and check if the problem is resolved, but the problem was not resolved. Then they asked me to visit the nearest Authorised...
+1 photos
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R
Ranjeet Arya
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battery Not charging

Address:Gurgaon, Haryana

Dear Motorola, I am first time using Motorola mobile ( MOTO 2nd Gen.). Purchase it in Dec 2014, I m facing problem of battery not charging, while since last charge battery showing 95% charged. Today unexpectedly without any alert my phone has off. Can you help me and suggest from where I can get it serviced...
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D
Diksha Garg
from Chennai, Tamil Nadu
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Chandigarh Sector 34A Service Center Of Motorola Misguided.

Address:Chandigarh, Chandigarh

I am very sorry to say that the service Center Of Motorola in SC0 189-190, Sector 34A, Chandigarh misguided me and wasted a lot of time and energy.I had asked for a charger of motorola, and they kept telling me that i should come in next 10 days every time i used to go there and ask if it has arrived.This continued for 2 months.And at my last visit they told me that they can not provide me the charger and it was never possible on their end. I...
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L
lavanya kss
from Bengaluru, Karnataka
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Unable to change mobile network

Address:Mysore, Karnataka

I am using Motorola MB865 (AT&T). I am getting 4G signal for internet and I want to use 3G or 2G. When I try to change settings-> more-> Mobile networks-> "Select network" option is disabled with default selection "Automatic". Please let me know how to change the setting to use 3G or 2G....
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Alpu271
from Dehra Dun, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem in repairing moto g 2 mobile phone

Address:Jaipur, Rajasthan

I purchased Moto g 2 phone on 12.12 14. On 16th phone was completely blackout. I have the side of packing box which contains bar code etc. Service centre refused to replace. Phone was given to them for repairing on 17.12.14. As on today I.e. After 10 days no response from jaipur service centre. They are not picking up my phone. Call centre told it will take one week more for the replacement of part. When company does not have after...
+1 photos
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S
Suraj Naik
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

problem with voice clarity (already repaired thrice at the authorised service center, but problem still on)

I have purchased Moto G from Flipcart in Feb this year. After few months o[censored]se I faced problem with voice clarity, and as per the suggestion from Motorola customer care I got it repaired from the local authorised service center at Vizag in the month of July. After using it for few months I faced the same problem. Again I have to visit the service center and they repaired it again in Sept. After this I have repaired again but the same...
+3 photos
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R
ritishi
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

speaker, loudspeaker, battery stopped working after service

Address:Bangalore, Karnataka

I bought moto g 16gb molbile on 30apr. In mid October suddenly loudspeaker stopped working. I faced major problems of miss calls because ringtone sound/loudspeakers was not working. Due to limited service stores I could give it for service by Nov end. Loudspeaker was repaired but I was not able to hear other person voice properly. I had to use headphone only. After 3 to 4 days loudspeaker again stopped working. Now I've to use headphone always...
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Address:Dhanbad, Jharkhand

I am C. S. Mishra, I recently encountered a problem in my moto g 2nd gen device which was that my phone was hanging on the logo. When I called the customer support, they asked me to visit the authorized service center of Motorola which I immediately did on the same day. After taking the device they assured me that my device will be repaired within 5 days and I would be informed about that. It has been 14 days now I have not been informed...
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CAHIMANSHUCA
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service of Mobile

Address:New Delhi, Delhi

Hi, I bought a Moto G 2nd Gen from Flipkart which was delivered on 21st oct 2014. During the use I face an issue regarding SIM Slot for which i contact to the authorised service centre, they deposited the handset on 2nd Dec. After that when I went to receive my mobile, I found that Mobile Screen was broken and again submitted for repair. Today I went again to receive my mobile, but I found same problem of broken screen. From 2nd Dec I am...
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Y
yadav80
from Jaisalmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replace my mobile

Address:Jaisalmer, Rajasthan

hi, I have purchased Motorola E mobile via Flipkart online .it was going smoothly only one month after does not working loudspeaker as well as battery problem and inside speaker can not clear sound.what i will do. please advice me. Please take a strict action against them Regards Rishipal [protected]...
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Address:New Delhi, Delhi

Hi, I would like to bring this thing in your notice. service center placed in uttam nagar new delhi are doing the monopoly and they are cheating the customers. on wednesday 17th of Dec I went to the service center with my faulty moto g2. the phone was not getting on only white LED was blinking. when I handed over the phone they took it and told me with in one hour the will be repaired we have checked, but after two hour...
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R
rarjob
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOTO E very known White screen and random reboot problem

Address:Gurgaon, Haryana

I have purchased Moto E 6-7 months back and is under warranty now. The handset throws random reboots and charger not connected kind of problems. When I went to the service centre, they first refused that there is any problem with the handset, had a clash with them and customer care and finally they agreed that it has all the problems mentioned although they didn't mentioned all the problems on the docket number(slip) provided to me. On 7th...
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mallikarjun8043
from Mumbai, Maharashtra
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mobile problem

Address:Kurnool, Andhra Pradesh

I recently purchased a moto x mobile is always heatingheating too much. many times I visitedvisited service center but they just restore it nn giving back problem is not resolved. My mobile number is [protected]. Imei number is [protected].feefeel free to contact....
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S
Sukesh Kumar Choudhary
from Bengaluru, Karnataka
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Earphone is of Cheap Quality

Address:Bangalore, Karnataka

My earphone is in warranty period, earphone wire comes out from its jack...and service center is not replacing with an excuse from service center is that it's a physical damage, but it's not a physical damage it's a manufacturing defect, even a low quality earphone wire will not come out like this. This is very Cheap product from Motorola. Shame Shame, I want it to be replaced....
+2 photos
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Somya59
from Bengaluru, Karnataka
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Phone Motherboard Damage and not Replacing the phone

Address:Indore, Madhya Pradesh

I got a Moto X on 6th of October and i started using it from the first day i had battery issues i thought to calibrate the battery !! After calibrating it got a little battery then after exact 1 month i started experiencing Network Drop !! During WIFI ussage my cellular network all was not available i was missing my calls after i got to the service center they told just 1 day and they then said almost 7 days will be took, the phone i will...
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