Show menu
Ask a Question FAQ Sign in
Motorola Mobility Customer Care
Motorola Mobility LLC.
Customer satisfaction rating: 44%
Submit a Complaint
1691
COMPLAINTS

Motorola Mobility Customer Care

Motorola Mobility LLC.

TwitterFacebookLinkedInYoutube
Address
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City
Gurgaon
Gurgaon District
Haryana
India - 122002

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
38
down
30

Phone:
Phone:
up
19
down
13

Additional info
Customer satisfaction rating
44%
Complaints
1691
Pending
0
Resolved
742
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

Working hours
Mon 09:00 am - 06:00 pm
Tue 09:00 am - 06:00 pm
Wed 09:00 am - 06:00 pm
Thu 09:00 am - 06:00 pm
Fri 09:00 am - 06:00 pm
Sat Closed
Sun Closed

Motorola Mobility related photos (567)

Complaints with pictures are more trusted and informative    View all

Motorola Mobility Complaints & Reviews

Sort by:

 samrat sengupta
dear sir/madam,
i have a Motorola cell - model A1200 purchase on may 2007. i have the problem from july 2007. (software/ sound/ hanging/ screen is nt working ). but, my problem is not solve yet now. i have submit my cell to the service center of Delhi, (REDINGTON INDIA LTD., S-3, GREEN PARK EXTN. NEW DELHI- 110016. TEL NO.[protected] /[protected]. work order no. J[protected], submit my cell on 10/04/2008.

i think i am going for legal against Motorola.
i have already purchase a sony errission.

from
samrat sengupta
[protected]

Complaint Status


[Dec 01, 2015] Motorola Mobility customer support has been notified about the posted complaint.
Complaint comments  Add a comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code

     Raghunandana KS
    Sensitive FOOLS(Proof) MOBLIE MOTOROCKR.
    This is regarding the E6 phone which I purchased in July 2007, the phone worked phentastically for 3-4months and started giving problems one by one. First time it gave a problem with loud speaker, then recently problem with touch screen. When I went to the authorised service station, they said the set is water logged and can't come under warranty, I tried to explain the front office person, that it has not come in contact with water. Even then he said it is due to water and took 100Rs for inspection and 1500Rs for repairing. I even escalated the problem with higher ups with Motorola, I believe till today I could not come in contact with MOTOROLA person directly, thay have given the servicing for third party and they just try to get money.

    It is very clear that nowhere Motorola has not mentioned about the sensor and the customer will not know about this till he/she visits the service center. It is just a gimmick and to SAVE THEIR SKIN MOTOROLA HAS PLACED A CHEMICAL SENSOR WHICH IS SENSITIVE TO MOISTURE, and that too in a place where anyone can open the outer cover definitely can be touched. It can also happen that without notice a customer can purchase a set with which the sensor is already activated. The sets should be customer friendly and be rugged. I believed Motorola is sixsigma company which brings extraordinary products to the market. With this experience I make sure I will not buy any Motorola product and even suggest most of the people whom I come across about this unreasonable play and make them aware of the gimmicks.

    I believe these things should be coming in news papers so that customers will be aware and not be robbed.
    through this letter i wud like to draw attention of high authority towards the varanasi motorola authorised service center.There was sum prblm wid my motorokr phone and i went to d service center, firstly my prblm was not solved bcoz on d first day they said it just d prblm of software n on second day they said its not software prblm n it will take 3o days to get ur phone repaired...u people tell me can any person work widout mobile for 30 days...dats was not d only only prblm, secondly the hospitality n d behaviour of d staffs towards d customers was simply VERY POOR n it was totally unfair...not satisfactory at all.
    And i want u people to take sum strict action against that service center and particularly d head person of dat center regarding his behaviour...and also ensure dat frm next time u people give good facility service to d customers ...
    take action as quickly as possible...n i want my answer
    do reply me on my id other wise i will be forced to write a letter to consumer forum...
    waiting 4 ur answer...
    Complaint comments  Add a comment

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code

      Motorola — network problem(no clarity)

       sushil kumar pani
      hello sir, i am sushil.my complain no is[protected].from orissa...though i have given complain since...2 to 3 months since...
      Complaint comments  Comments  (20)

       Deepak.asopa
      PROBLEM: MAXIMUM TIME NOT REACHABLE OR NO RESPONSE. NOT NETWORK PROBLEMS AS RELIANCE HAVE CONFIRMED


      Dear Madam,

      If the below mentioned problem is not solved I have to register or go to consumer Court.

      Even Software people Mr, bhushan had come to my place thrice and taken logs and found that Out of 50 calls made 40 calls have failed.

      What shall I do.

      Kindly reimburse my Money BAck

      Regards,
      Deepak. B. Asopa
      Manager - Accounts,
      Meyer Healthcare Pvt. Ltd., No. 10-D, II Phase,
      Peenya Industrial Area, Bangalore - 560 058
      Phone:[protected]/2803, Fax:[protected]
      Mobile: [protected]
      Email: [protected]@meyerhealthcare.com
      ´??´ÇáPlease don't print this e-mail unless you really need to.
      "Don't permit yourself to show temper. Always remember that if you are right you can afford to keep your temper, and if you are wrong you cannot afford to loose it"
      -----Original Message-----
      From: Deepak Asopa
      Sent: Tuesday, March 04, 2008 3:55 PM
      To: 'Anil.[protected]@relianceada.com'
      Subject: FW: COVERAGE ISSUE (Top Urgent)
      Importance: High



      With Regards,

      DEEPAK.B.ASOPA
      MANAGER - ACCOUNTS
      Meyer Healthcare Pvt. Ltd.,
      # 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
      ´?? Please Consider the Environment before printing this Email
      Success lies not in the result but in the effort...
      "Being" the Best is not at all important, "Doing" the Best is all that matters...

      "I am not in competition with anybody but myself ... My Goal is to beat my last performance..."
      -----Original Message-----
      From: Deepak Asopa
      Sent: Tuesday, March 04, 2008 3:46 PM
      To: 'Anil.[protected]@relianceada.com'
      Subject: FW: COVERAGE ISSUE (Top Urgent)
      Importance: High

      Dear Sir,

      Please note that I have visited Motorola ASC and explained them the problem regarding network issue. Those people have told me there is no problem in Handset and the problem is in network Your people are not ready to solve the problem.The last option left is to go to consumer court and give all the details to news channel where I will get Justice

      Kindly Advise

      With Regards,

      DEEPAK.B.ASOPA
      MANAGER - ACCOUNTS
      Meyer Healthcare Pvt. Ltd.,
      # 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
      ´?? Please Consider the Environment before printing this Email
      -----Original Message-----
      From: Deepak Asopa
      Sent: Saturday, March 01, 2008 1:07 PM
      To: 'anil.[protected]@relianceada.com'
      Subject: FW: COVERAGE ISSUE (Top Urgent)
      Importance: High

      THIS IS FOR YOUR KIND INFORMATION

      With Regards,

      DEEPAK.B.ASOPA
      MANAGER - ACCOUNTS
      Meyer Healthcare Pvt. Ltd.,
      # 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
      ´?? Please Consider the Environment before printing this Email
      -----Original Message-----
      From: Deepak Asopa
      Sent: Saturday, March 01, 2008 12:59 PM
      To: 'satish.[protected]@relainceada.com'
      Subject: FW: COVERAGE ISSUE (Top Urgent)
      Importance: High


      Dear Sir,

      As per Tele Talk had with you please find the Mail details.

      Kindly help me out of this issue immediately.

      With Regards,

      DEEPAK.B.ASOPA
      MANAGER - ACCOUNTS
      Meyer Healthcare Pvt. Ltd.,
      # 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
      ´?? Please Consider the Environment before printing this Email
      -----Original Message-----
      From: Deepak Asopa
      Sent: Saturday, March 01, 2008 9:26 AM
      To: 'NS.[protected]@relianceada.com'; 'anil.[protected]@relianceada.com'
      Cc: ''Prabhu.[protected]@relianceada.com'
      Subject: FW: COVERAGE ISSUE (Top Urgent)
      Importance: High

      Dear Sir,

      I have Purchased Motorola V 9m from Malleswaram Reliance Web world. But the problem is The phone is always Not reachable. I am running every corner but my efforts are not reaping me good results.

      EVEN RELIANCE STAFF VISITED MY HOUSE AND THEY HAVE SAID THEIR IS PROBLEM IN HANDSET AND NOT IN NETWORK AS CLAIMED BY MOTOROLA.

      Further you suggest me what I shall Do. Even I am having written Mails from Reliance which suggest their is Problem in handset. The last option left is to go to Consumer Court to claim my money back and the pain I have suffered

      Kindly guide me and give me your chairman’s or top officials email ID in case you are not capable of doing so. In mean time I have told my cousins to contact Reliance In Mumbai and do the needful and get me contact details. If you are unable to do the same kindly inform me so that I can take further action or go to Consumer Court.


      With Regards,

      DEEPAK.B.ASOPA
      MANAGER - ACCOUNTS
      Meyer Healthcare Pvt. Ltd.,
      # 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
      ´?? Please Consider the Environment before printing this Email
      -----Original Message-----
      From: Deepak Asopa
      Sent: Thursday, February 28, 2008 5:20 PM
      To: 'NS.[protected]@relianceada.com'
      Cc: 'Prabhu.[protected]@relianceada.com'; '[protected]@relianceada.com'
      Subject: RE: COVERAGE ISSUE (Top Urgent)

      Dear All,

      As per Reliance instructions I had given my Set for Repair at ASC ( UCOM Technologies). Yesterday your person Mr. Ajay Singh - Asst Manager RF tried to Contact me and the message was Not reachable.

      I REQUEST YOU TO KINDLY EXCHANGE MY SET AS EARLIER MY OLD HANDSET THERE WAS NO PROBLEM OF NETWORK

      YOUR IMMEDIATE ACTION WILL BE APPRECIATED

      With Regards,

      DEEPAK.B.ASOPA
      MANAGER - ACCOUNTS
      Meyer Healthcare Pvt. Ltd.,
      # 10-D, 3rd'A' Main, 2nd Phase, Peenya Industrial Area, Bangalooru - 560 058Tele:[protected] /28392803 Fax: [protected] Handy:[protected] e-mail: [protected]@meyerhealthcare.com
      ´?? Please Consider the Environment before printing this Email
      -----Original Message-----
      From: NS.[protected]@relianceada.com [mailto:NS.[protected]@relianceada.com]
      Sent: Thursday, February 28, 2008 12:15 PM
      To: Deepak Asopa
      Subject: Fw: COVERAGE ISSUE (Top Urgent)


      fyip


      With Regards,

      Manjesh.N
      CDMA Operations
      [protected]
      ----- Forwarded by NS Manjesh/RCOM/RelianceADA on 02/28/2008 12:12 PM -----
      NS Manjesh/RCOM/RelianceADA
      02/28/2008 10:48 AM To Prabhu Shankar/RCOM/RelianceADA
      cc Cdmanetworksupport Karnataka/RCOM/[protected]@INFOCOMM, Gururaj Torvi/RCOM/[protected]@INFOCOMM,
      Subject Re: COVERAGE ISSUE (Top Urgent) Link







      Dear Prabhu,

      visited the customer location, customer is facing not rechable issue all over bangalore. The sensitivity of the handset is bad compared to other handset.
      Pls ask the customer to visit ASC.

      With Regards,

      Manjesh.N
      CDMA Operations
      [protected]

      Prabhu Shankar/RCOM/RelianceADA
      02/25/2008 11:53 AM To Cdmanetworksupport Karnataka/RCOM/[protected]@INFOCOMM
      cc NS Manjesh/RCOM/[protected]@INFOCOMM
      Subject COVERAGE ISSUE (Top Urgent)





      Dear Team,

      The below customer has facing a problem where in customer is getting (Incoming) Not Reachable in some Areas of Bangalore.

      Kindly resolve the customer issue on Priority.

      MDN : [protected]
      RSN : RMRHSI[protected]
      MODEL : Motorola V9M.
      Address : No. 17, 1st Flr, 18th Main, Maruthi Layout,
      Vijaynagar, Bangalore 560040
      Customer Name : DEEPAK ASOPA

      Customer facing problem in receiving calls in places like Malleshwaram, where in IVR customer is not reachable.

      Regards,

      Jagadish
      Handset After Sales Support
      CSD - Karnataka
      RIM:[protected]

      E-Mail: Prabhu.[protected]@relianceada.com

      Success lies not in the result but in the effort...
      "Being" the Best is not at all important, "Doing" the Best is all that matters...

      "I am not in competition with anybody but myself ... My Goal is to beat my last performance..."



      The information contained in this e-mail message is intended only for the use of the individual or entity to which it is addressed. If you are not the intended recipient, you should return it to the sender immediately. Please note that while we scan all e-mails for viruses we cannot guarantee that any e-mail is virus-free and accept no liability for any damage caused by any virus transmitted by this email.
      [Deepak Asopa]



      Dear Sir,

      Kindly see the Problem in attached file. We both of them purchased the mobile from Reliance Malleswaram and then gave it to Motorola service centre

      But the same problem is repeating

      No response from Motorola company

      Dissatisfied for the first time by using the set

      Pl advice me what to do..?

      I Request you change the handset at the earliest.

      I am struggling from past month onwards….i also given so many e-mails & having so many request numbers given by your Personnels.

      But there is no use.

      I am very much upset with MOTOROLA service…

      I am the customer of reliance..not Motorola…

      I don’t want go to MOTOROLA here after.

      Pl solve my problem within 48 hours… otherwise there is no any other option for me..finally I have to file the petition against Reliance & Motorola in the consumer court.

      Hope now you will understand my problem & do the needful immediately.
      DEAR SIR
      I PURCHASE MOTTO L6 FROM MY FRIEND. PROBLEM IS THAT WHEN I TALK, I CAN'T LISTEN VOLUME OF OTHER PERSON FULL. THAT IS SPEAKER PROBLEM OR OTHER S/W PROBLEM. WHAT I DO. PLZ SUGGESION ME
      Dear sir,
      MY MOTTOROLA PHONE BILL IS LOST. And Speaker volume is very slow. what i do.
      plz suggest me.
      my email id is :- [protected]@yahoo.com
      motorola v9m has a network problem.
      phone shows Not Reachable sereval times in (INCOMING CALLS )
      Call drops r there when u make calls
      Complaint comments  Add a comment

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code

         harpreet singh bagga
        i had purchased a moto set w375. which starts creating battery trouble from the 2nd day of purchase.instead of going again n again to the moto authorised work shop my cell is not
        working up 2 my expectations.i m nt getting the battery back up which other people r getting.
        The set is one month back.

        hoping for a positive reply.its a really humble request

        Motorola — battery problem

        i bought motorizr z3 handset on 20/06/07....and m continuously having problem with the battery of this handset.....the first time i contacted the concerned dealer , he got it repaired but again m having the same problem that too within the warranty period
        I have a Motorola L7 handset.
        Before a week it started giving problem like it gets switched off and again gets switch on by it self.
        I showed it to nearest Motorola authorized service center at the following address...

        Redington India P Ltd, NO,201,202,203 & 205,
        SHEETAL PLAZA, 2ND FLOOR,CST NO.1125,
        FINAL PLOT NO.499,OFF F.C.ROAD OF MODEL COLONY,
        SHIVAJINAGAR, PUNE -- 411005., Pune, Shivajinagar,
        NEXT TO HOTEL AMBASSADAR,, India,
        Tel:[protected]/92,
        Email: [protected]@redington.co.in.




        The phone is still with them.

        I swear I wont take or even suggest to take a Motorola phone after experiencing this type of hopeless service.
        If this continues Motorola is surely going to loose a lot of customers.
        The manager at the service gives an open threat that go and complain in the website.
        Actually not only I but each and every customer is unsatisfied at that service center.
        I have made a video clip of the nuisance going on the service center.
        There customers were comparing NOKIA , LG and other service centers.

        my WORK ORDER NUMBER is PU/MO/0710256.
        I am surely going to file a "Consumer Forum" IF MY CONCERN IS NOT SATISFIED.

        Moreover I will blog this thing into all the search sites , so that when a customer will search for Motorola phone,
        at least he will be well aware about the aftermaths.

        But anyways Motorola phone is not bad but it is in wrong hands and this is going to make a great loss.
        Complaint comments  Add a comment

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code

           Vidhi Chopra
          I have purchased Motorola W220 two months ago. Suddenly, the body color turned into greenish from black. Its under warranty. I have been gone to Customer Care at Neelam Chowk,NIT Faridabad, Haryana but they have said that the body damges do not come under warranty.

          Now could you please tell me what to do with that cell as it is looking very bad.
          Complaint comments  Add a comment

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code

             santoshtiwari
            I happened to be a great endonser of the motorola products until a coupe of incidents left me absolutely disgusted with it.
            I am given to understand that the workhours of the kolkata servicecenter are from 9AM to 5pm IST and I happened to go there looking for a battery at about 5:30PM.This was primarily due to the fact that I live in a place that is fairly far from kolkata and did not check the worktimings in detail.I could have been a little rude,but that was the end of things until my display wouldn'd work and I revisited the same service center the next day - 31st January ,2008 and was told that the entire display needed to be replaced and that it cost Rs.5700.My financials aren't exactly in the pink of things and walked out a disappointed man. I spotted a man sitting on the pavement opposite my temporary residence and he fixed my problem for rupees 100 only.
            following this incident,I have lost faith in motorola intoto but thought that after having used their products for aeons, I deserved to tell you of my experience.They might need to address the attitude and competence of workforce deployed in the kolkata service center.
            With warm regards,
            Santosh Tiwari
            Complaint comments  Add a comment

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code

               imran khan
              I haved recieved an mms message on my cell moto c168 there has been given me a linked www.airtelworld.com/mms and also having a passcode but it says that there is not that kind of any side so plz try to open it

              moto — mms

              dear sir, i g.prasad i have downloded mms active but how to downloded mms images rt, and my mms is not working
              Respected sir
              I m user of WLL network which is known as high speed internet. But after using it i got a very good title
              about this, that is BSNL WLL VERY VERY LOW SPEED INTERNET(BSNL VVL CONNECTION).I conclude now this only business mind, nothing else.BSNL is being known for consistency and good service but in current era it has changed its own definition. Please don't ruin others life by misguiding for this service. Let us choose our
              own choice.AT least we can regret for our own mistake.
              after all i would like to request u to rectify its speed problem, even i know it cant be fulfilled
              anyway.
              Thank u so much.
              your suffered customer
              Complaint comments  Add a comment

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code

                Motorola With 2000 Minutes Free — alert in call problem

                 atul kumar
                sir , i have the mobile of 2000 minutes outgoing call free from tata to tata & 2 year incomming facility.

                sir...

                 Shekhar Gaind
                I had purchased Motorola Bluetooth H 500 in the Month of December From ALFA Stores Irla Mumbai. The vice quality was not clear so i went to service centre at Vashi the 2 nd day of my purchase .The Vashi service centre confirmed that their was problem with the voice quality so it has to be replaced . Till date i am continuously contacting the Vashi service centre 7& i have not received the replacements.

                Complaint Status


                [Dec 01, 2015] Motorola Mobility customer support has been notified about the posted complaint.
                Complaint comments  Add a comment

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code

                   Madhavi Marathe
                  I have purchased Motorla C168 handset. From 19.1.2008, my cell phone battery is not getting recharged thru my handset. I tried from similar handset of my collegue & battery was charged full. But when I fit in my cell, it is not getting recharged.

                  Complaint Status


                  [Dec 01, 2015] Motorola Mobility customer support has been notified about the posted complaint.

                  Motorola — Motorla Handset not working

                  Dear Sir

                  I have problem with Motorola handset and the details are :-

                  Motorola
                  This is to draw your attention towards the inefficiency in dealing with us. Your one of the service center is not working properly, In last month, my handset was switch off automatically for this I was surrendered my handset to your one of the “Motorola Service Center at located in S-3, Green Park, next to Uphar Cinema, Delhi” and till now (Receipt Date 14th April, 2008) it is not repaired by them and even when ever I want to take a feedback for the same from them they talk very rubbishy and irresponsible. Till now I have not received any status from your service center about my handset

                  Before this I have a Motorola C131 and it has the same problem which I am facing with current Motorola C218. I am very disappointed by your service as well as the behavior of your staff with under irresponsible manager and this makes very bad impression towards to customer and customer never trust to your product; if this is your service then I sorry to say that I never ever buy any product which belongs to Motorola.

                  Being as an employee of “Business World Magazine a sister concern of Star News, TV Channel” I badly need handset for my daily office dealing. So please consider my request in urgent basis and resolve all issues as soon as possible, if my issue not resolve then I have only way to knock the consumer court.

                  In order to avoid such situations in the future, I would need proper time and attention from your support team. Hence would need your cooperation in this.

                  Please concern to me in case of any query/issue and details are

                  Receipt No. DEL/HU/08/00145
                  Model C218
                  Serial No. C27PAE[protected]
                  Receipt Date 14th April, 2008
                  LST [protected]
                  ESN No. 05609070



                  Tata Indicom
                  I am regular customer for TATA INDICOM for more than 3years, now I am facing a problem with Motorola handset as well as the customer support. All the detail is mentioned as above. I am suggesting you, if possible then please consider to other companies for handset and they should provide us a better service within the time period as well as good behavior towards to customer.

                  Motorola — handset not working

                  i had purchased a Motorokr E6 Premium Black Coloured on 9 April' 08.The problem is of touch screen caliberation...and its continuous despite i had provided service to the handset at the centre for twice earlier also.Whenever the screen gets hanged i am not able to make even a call from that...because of the lack of keypad in the set...i think if the keypad is missing then its touch screen caliberation must be strong n prompt enough to give service, ...but very sorry to say that its very very poor...
                  On 5 august '08 it has been given for the third time by me for the same problem. & whenever i give the set its not been delievered atleast before 15-20 days.
                  after spending 13, 300 /- Rs. i dont think i deserve a handset which has been given to the service centre for 3 times within 4 months.
                  I request you to please put my complaint to the authorities and ask them for the replacement of the set or probably deliver me any other handset of the same value or nearby that...
                  The IMEI No. of the handset is [protected] & it was purchased from The Mobile Store, Apex mall, Tonk Road, Jaipur on 9 april' 08.
                  Dear Sir,

                  As per the companies warrenty my hand set is not working in a proper way Model No. W375 more than two times i have already repair my cellphone please do something, if it possible so please change my set because in warrenty period.

                  Thanks
                  Sapan Gupta

                  Motorola — hand set not working

                  i brought my motorola handset from nearby telecom shop in october, 2008.i have problem with its charger aftr 2 months but that was replaced by service centr.now i have problem in sending messages.so i went to motorola care where i told to wait for 1 week.now after 1 week when i contacted them they r saying that my phone is not repaired yet.
                  i am rahul garg from bathinda
                  dear sir,
                  i hav motorokr E6 hendset and it is in warranty period its hav lot of problem and no satisfactory service from your service center in redington at andheri (E) in bombay and now i brought this headset 10 jul 09, and its display is faulty and it is normal before i gave it for service morever its GPRS is not responding just its opened google.com and if i search for another site it just show connecting... when i saw this problem to enginner they said it can't be solve and it is ur MTNL service problem when i made a download fm mobile its stop in 10% of download and even not complete in 10 hours, sir plz look in this matter and take my problem seriously endind my statement
                  Hi This is Srikanth and i brought my motorola handset in last year and now i my hand set is not working becase of signal problem.
                  when i am trying to make any cal then the signal point is going to 0%,
                  some times it is showing 'Emergency cals only',
                  can you please solve the problem as soon as possible.
                  Complaint comments  Add a comment

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code

                     Tapas Kumar Bal
                    My above cellphone had been lost yesterday (i.e. 21.01.08) evening. The hand set IMEI is [protected].The phone No. is [protected]. The GDE No. at West Port Police Station, Kolkata is 1891 dt. 22.01.08. The customer care of BSNL has been informed to lock the SIM. Kindly arrange to lock the Hand Set, if possible, or do the needful and obliged.

                    Complaint Status


                    [Dec 01, 2015] Motorola Mobility customer support has been notified about the posted complaint.
                    Complaint comments  Add a comment

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code

                      Motorola L9 — very poor service & harresment to costomer

                       sujit kumar rath
                      Hi
                      Its sujit kumar rath from ROURKELA (ORISSA)
                      Sir,
                      i have purchased a Motorola L9 on sept-07.on dec...
                      Complaint comments  Comments  (1)

                      motorola service center jabalpur — mobile congestion

                       ansul singh
                      dear sir
                      i purcchased mobile motorola L7 gsm on date 18 nov 2007.
                      shopkeeper name is agrawal distributor...
                      Complaint comments  Comments  (8)

                      motorola mobile handset L2 — cannot be repaired

                       priyaranjan67
                      sir
                      I bought one motorola l2 set on 13.05.07 for my nephew. It started problem within one month.So i contact...
                      Complaint comments  Comments  (63)

                       gyanesh kumar srivastava
                      I Purchase a Motorola pda smart phone by Indiatimes shopping online in january 2007. I paid all amount Rs. 10,000 (ten thousand) by credit card. Since Delivery The Mobile set was Not in Good condition. So Indiatimes shopping .com send two times to repair to compact international.But invain. Third time indiatimes promise me to refund my amount, and told me to send mobile again. It was a matter of July2007. I Send mobile set by indiatimes authourise courrier sevice TNT BY 10/07/2007. After senting item I attempt several times to indiatimes shopping.com to send my 10 thousand amount. but This time they turned down and saying that your warranty perioud is expired. so we are not liable for any kind. this is the story. neither my mobile set is back nor my amount. I am a working man so i have not time to go anywhere. I am just reminding and reminding and reminding

                      so Please help and do something for me
                      Gyanesh kumar Srivastava
                      B-26, 2nd Floor, Joshi Colony,
                      I.P. Extn, Patparganj,
                      Delhi
                      110092
                      [protected]

                      Indiatimes Shopping Order No.[protected]

                      TNT Courier Senders Account number-55959

                      PDA Mobile phone — Dispatch status

                      I am not a clear status of my ordered items. I have oredered a PDA multisim mobile on 20.09.08 and payment was made on the same day but till date goods was not dispatched. Please let me know the details.
                      Complaint comments  Add a comment

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code

                         mh anwar hussain
                        i bought motorola c975 after big ads in times of india appeared saying a saving of almost couple of thousand rupees.
                        i paid 6000/-plus by my card to indiatimes.com.

                        the set is not dust proof ,the screen is full of dust now and the navigation system gets obstructed due to dust.

                        my warranty is valid till end of december 2007 and i have been trying to get to indiatimes but no response.

                        motorola replied saying they donot have software and the technology to repair this model.......how funny.....

                        the local motorola agent is not interested to even listen......

                        i want motorola to clarify using this forum if they really care their customers.....

                        mh anwar hussain
                        [protected]
                        I lost my MOTOROLA C975 on 14/02/2009.If any one found my mobile, get back to me to receive Rs.1, 50, 000 rewards. Identification of my mobile:While press keys 5 # There is a number with the name RAAM appears. Some other identifications also I have to confirm my mobile.
                        Complaint comments  Add a comment

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code

                           mh anwar hussain
                          indiatimes came out with big ads in times of india to sell motorola c975 model mobile showing a big savings.

                          i bought one paying 6000/-plus.

                          the set is not dust proof and the window is full of dust and the navigation system get obstructed with dust.

                          indiatimes keep silent to my e-mails.

                          motorola replied that they donot have the software and technbology to repair this model.....oh god ...can they be more cruel than this to a consumer....can anybody sell a product and donot have the technology to service the product....

                          my warranty expires with the advent of new year 2008.

                          i demand motorola to clarify using this forum and save their name and their integrity.

                          mh anwar hussain
                          [protected]
                          I want to bux c975 body but its not avalable i am from patna please hekp me.
                          I want to buy c975 body but its not avalable i am from patna please hekp me.
                          I want to change my theme of c975 but i cant please suggest me on which site i can download themeforc975
                          Complaint comments  Add a comment

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code

                             vimal verma
                            I had purchased a motorola mobile A-780 on 06.01.07 from Kamal
                            Communication, Noida. In September it suddenly stopped working. I had
                            sent it at your service centre in Noida, Sector-18. After fifteen days
                            they gave me back saying that it is now working properly. In the shop it
                            was ok but as soon as I reached home at Sector-62, it got again dead.

                            After that I again gave it for repair at Hot Spot. They told me that
                            battery is not working. They changed the battery and gave back to me.
                            After reaching home I got the mobile dead again.

                            I rang up there and gave back the mobile at Hot Spot with memory card and
                            battery. Then I rang up there many times but nobody picked up the phone.
                            Nearly after one month I went at Hot Spot to collect the mobile on Sunday
                            and the executive their told me that the person concerned is on leave
                            today and the mobile is in lock and I will sent the mobile tomorrow at
                            your
                            residence but nobody turned up.

                            So again I went to Hot Spot to collect the same. They gave me the mobile
                            and mobile body was in a broken state. I had told the lady who was at
                            reception that this is not looking like my mobile. She told me that this
                            is the same. To hide the damage, they have laminated. As my son is
                            using the mobile A-780 so I took the mobile minus memory card which she
                            told me will be given later on after fifteen days as the memory card was
                            faulty. At that time the mobile was in working condition. After few
                            minutes the mobe stopped working again and my son told me that mine was
                            the new mobile and it is broken everywhere. I rang up there but of no
                            use. Nobody picked up the phone. So I again went there with the mobile
                            and told her that the mobile is broken. She again collected the same and
                            told that she will send the mobile to head office for repair and will
                            complain at head office. Moreover, we are facing great difficulty without
                            the mobile.
                            Please let me know how I can get the mobile in such a condition instead of
                            the mobile I gave them in a good condition.

                            It is requested that my mobile may be replaced immediately.

                            (Vimal Verma)

                            Complaint Status


                            [Dec 01, 2015] Motorola Mobility customer support has been notified about the posted complaint.
                            Complaint comments  Add a comment

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code

                               Anand kumar jain
                              Two number motorola PDA cell phone were ordered over my SBI card number [protected] on 03rd November 2007 and the order number was confirmed vide number[protected]. The delivery was expected by 19 november. The cost of one number cell phone was given as 6500 but on repeated enquiry from your customer care, it is informed that no such debit has been made till date, if possible the product may be sent to my postal address by 23rd of this month through any courier service so that material can be received by 23 november 2007.
                              Complaint comments  Add a comment

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code

                                Recently Discussed

                                Motorola Mobility
                                display problem with motorola one power
                                Motorola Mobility
                                not receiving the call
                                Motorola Mobility
                                motorola 65 inch tv stamp agreement for installation
                                Motorola
                                service center made wrong job card
                                Motorola Mobility
                                moto mobile not working over its warranty

                                Featured Complaints