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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Motorola Mobility reviews & complaints page 77

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V
vaibhav1994
from Gurgaon, Haryana
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delay in replacement of my phone moto x

Address:New Delhi, Delhi

i hv submitted my moto x phone on 14th january at amblax services laxmi nagar but till now i hv got my phone back.. i has been a month when i submiited my phone. The reason i submitted my phone was that there was problem in back camera. now i wanted my money back instead of phone i cannot trust this company any more....
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A
ashis42
from Mumbai, Maharashtra
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Worst after sales service

Address:New Delhi, Delhi

I bought a Moto G 2 from flipkart 3 months back... and from the date of delivery I have not used the mobile for continues period of 15 days or more... within the 15 days of getting the delivery of handset I started getting the incoming voice problem so i went to nearest services center and my bad time started with that... for that small issue they took around 20 days to solve the issue and after so much of struggles I got my handset back. after...
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Bikash Meher
from Noida, Uttar Pradesh
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complaint on lollipop

while i am using andrioid 4.4.4..4.4 kitkat version battery was tood good but when i sed to upgrade the phone it gives cool lookes but battery drains very severly.before i was charging once a day but after upgrading the phone to 5.0.2 lolipop it requires twice charge in a single day.so please give some solution otherwsise we have no option what to do with the motorola phone. And goole launcher looks too dirty.it hav large icon packs and...
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S
Sidharth Razdan
from Hyderabad, Telangana
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Phone Is kept in the service centre from Long amount of time

Address:Gautam Buddh Nagar, Uttar Pradesh

I have submitted my MotoG 2nd generation in the service centre on 24 january itself and its now 15 days now still no response from them. I have also escalated the issue in the Motorola website but they have also failed to solve my query. I am completely irritated now and want my hand set back in this week only Work order number : OIA/MG/14/04636 imie no: [protected] Complaint Number :[protected]...
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saravanan.loco pilot
from Coimbatore, Tamil Nadu
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MotoX mobile

Address:Coimbatore, Tamil Nadu

I purchased a Moto X mobile through flipkart (16GB White} vide Order ID-OD[protected], order&invoice date.[protected] for an amount of Rs 23999. After few days o[censored]se experienced network connectivity problem & video recording image distorted in a wavy form.Initially I thought it was due to local network connectivity problem.I used the mobile when it is connected to the network for few miniutes once in a while.THen I realised and approached...
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G
godua
from Kollam, Kerala
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moto g board complaint

Address:Thiruvananthapuram, Kerala

my phone does not switch on.led light just blinks..screen is always black and nothing is appearing on it.I have give given to a service centre and they told me that the complaint is with the board..what should i do? warranty ends on april...can you give a reply now please......
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Khushboo568264
from Bengaluru, Karnataka
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Delaying customer service for repair

Address:Bangalore, Karnataka

Hi, Work Order number for QCI/MG/14/06366, MSN R47AXSRBBN Service center ppl arent responding properly on this issue its been more than 10 days and they say they have requested the part from center and hvnt recevied it i have also raise incident for the same on motorola behave, where also no action is taken,[protected] Can somebody please take urgent action on this...
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gaurav19891989
from bangalore, Karnataka
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RE: SERVICE ISSUE

Address:Bangalore, Karnataka

This is gaurav ghosh, i have given one moto G2 handset for servicing before 19days to sri sai cells service centre(Bangalore) bearing work order no. QCI/MG/14/06223. But i did not receive any kind of information from them. They are taking times only and i have called their customer service centre and as well as repairing centre. But I am not getting any kind of positive answers. Now i am pissed off their service. I thought motorola is very...
+1 photos
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V
veeresh andani
from Nadapuram, Kerala
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bad device and worst service

Address:Belgaum, Karnataka

i had bought a moto G 2nd gen mobile just after 34 days i got camer problem and gave it to moto care on 3 feb 2015, they are saying again and again it will take 5 days to repair now (9 feb 2015) and now still saying it will take 5 days and they dont even provide stand by mobile im very much fed up with their srevice they have the worst service i have ever seen.I'm not getting right response from customer care also....
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P
pranab paloi
from Malkangiri, Chhattisgarh
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phone is not working

Address:Durg, Chhattisgarh

I have purchased moto g 2ng gen on 7th oct 2014 through flipkart, but now this phone is not working it hagged from last 10 days therefore i couldnt able to receive my calls or msgs it create trouble...i request you to replace my phone immediately...my order id OD[protected]... please resolve my problem as soon as possible......
+1 photos
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M
Mahaweer Jhuthra
from Mumbai, Maharashtra
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Can't Find Music,Videos,Photos

Address:Alwar, Rajasthan

Till Yesterday My SD card is detected by Gallery and Play music and From Today Onwards Gallery doesnt show anything that are in my sd card and shows the photos that are present in my Internal storage and google play music also doesnt show anything present in my sd card and when i play music from my sd card using ES file manager the music plays and photos are also showing. Please solve the problem...
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D
Dotty
from Mumbai, Maharashtra
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NETWORK NOT AVIALABLE WITH RED LIGHT IN THE TOP

Address:Mysore, Karnataka

Dear Sir, I have purchased a Moto E during October 2014 through online purchase. But that set is giving me trouble every time by showing network not available. I have complained so many times & no answer from your side. I request you to kindly exchange the set as per gurantee period. My set details are below : MODELXT1022 TYPE :MOFBO CE0168 Waiting for your prompt reply. My no.[protected]. Kindly do the needful at the earliest. regrads Chetan...
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Y
Yogesh Ramdas Ethape
from Mumbai, Maharashtra
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Cheap quality hardware

Address:Pune, Maharashtra

Bought on 20 Oct barely worked, broke down on 03 Dec. Only after 42 days the hardware gave away . Service centre people repaired the device by replacing the Motherboard. But they gave a new problem, the display has a problem now, it gives a semicircular yellow colour path on the upper side of the screen. I am asking for a replacement but Motorola says No, it cant replace. Flipkart would have replaced if it was less that...
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R
Raj Aggrawal
from Pune, Maharashtra
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Flash alert arives at every 1 min.

Address:Pune, Maharashtra

I am getting a DOCOMOs Flash alert on my mobile (MOTO G), like "DIVE IN NOW", with OK and CANCEL button. No matter what button is pressed it again pops up. If I click outside the flash alert, within 1 minute it will pop again. I am not able to perform any other task when this happens....
+3 photos
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V
vivekvishal78
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Didn't repair my moto

Address:East Singhbhum, Jharkhand

I vivek vishal from jamshedpur i bought moto e from flipkart on 07/09/14 that is not working properly so that i go to motorola service center that is in jamshedpur. They keep my phone and taje too long time. And also misbehave witb me and also damage the phone. Please sugest me what should i do and plase take the proper action if posible and please provide me a my fresh phon that i give them.
Thank you....
+2 photos
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A
anuraagshinde
from Mumbai, Maharashtra
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Motorola Service Center - BUND GARDEN PUNE - Non cooperation

Address:Pune, Maharashtra

Hi, I am Anuraag Shinde, I had submitted my faulty Charger for MOTO E device to Motorola service station (Bund Garden Pune) on 15th of December, but, unfortunately I lost the token(receipt) given by service center. Now, Service center says that they can not give me replacement charger without the receipt. I told them that I have lost the receipt. I asked them to check in their system database my submission information. I told them that I...
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D
d-singh
from Lucknow, Uttar Pradesh
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boar damige

Address:Gorakhpur, Uttar Pradesh

It has been more than 10 days that I have not received my cellphone. The board had to replaced and the service centre people are saying that the board has not reached the service centre yet. Why is this kind of delay? Customer Name: DEEPAK SINGH ----- customer care complain no GRK/N/14/00346 ver y bad service...
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C
chinmayingole
from Mumbai, Maharashtra
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faulty battery

Address:Mumbai City, Maharashtra

I purchased Moto G 8 months ago from flipcart. Now the battery has swollen up and is physically damaged. The phone doesn't get charged properly and even after fully charging, it drains off within 1 hour from charging. I tried contacting customer care services through all modes of communication but no one seems to care. I have been told that the physical damage is not covered under warranty and I will have to bear the expenses of changing...
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S
saimanjira
from Vijayawada, Andhra Pradesh
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moto E smartphone not working regarding

Address:Guntur, Andhra Pradesh

i have purchased the motoE phone on october 6th, 2014. the phone is hanging since 3 months and it stopped working from last 1month. invoice number: blr_wfld[protected]. order id: OD[protected]. i request you to replace my phone immediately...
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C
Chaitanya Chowdary
from Bengaluru, Karnataka
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Not Repairing My Phone Under Warranty in Hyderabad

Address:Hyderabad, Andhra Pradesh

I have Purchased Moto G first Generation on 26/03/2014. When i am using my phone, it was suddenly Switched OFF. I thought that the charging was over and i have connected the charger to the Mobile. But when connected the Notification light was glowing in White color Continuously. And when i remove the charger it was gone. And my phone is not Switching ON again. There is no response from phone, like there is no light blinking or nothing, only...
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