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Motorola Mobility Complaints & Reviews

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Last updated Apr 24, 2024
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Gurgaon
Gurgaon District
Haryana
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122002

Motorola Mobility reviews & complaints page 84

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A
ajaskochi
from Angamali, Kerala
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PRODUCT NOT YET DELIVERED

Address:Ernakulam, Kerala

I purchased a Motorola Defy plus mobile from timtara,com on 26th Dec 2011 . After my payment was done the status of order was shown as AWAITING FULFILLMENT . Then after contacting them they asked me to send the Bank Statement copy as proof of payment & send the Copy . Then the Status changed to PAYMENT received . After two days i contacted them & then the status shown after that is " WAITING FOR SHIPMENT " , which is shown...
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K
kaizarin
from Hyderabad, Telangana
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Phone dead on arrival but no service provided

Address:Mumbai City, Maharashtra

Phone was bought on 2nd jan since then it has frozen for number of times. phone was submitted to service centre for same issue and DOA was to be issued as per service centre technician. However after continuous call for 6 days motorola has today given update stating DOA cannot be given to this phone. No service provided. I bought this phone for 34k and without even using it fully had to repair it so many times.. WOW... brilliant service!!...
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A
abhijit780
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Motorola Handset repair

Address:Pune, Maharashtra

Never buy Mororola.

I brought a new Motorola EX-119 hand set in SEP 2011. The handset display started getting a problem in November 2011. I gave it to a Motorola service station on 19 December 2011. I was assured that i will get my handset within one week. After one week they said they have put the order of a part and awaiting a part. Meanwhile i called the customer care number, they said they have no update and asked me to...
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F
fatima.a.bhojani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

software problem in ringtone of message

Address:Sangli, Maharashtra

to,
motorola company
the message tone rings continuous until message is read so i cant use mobile in our college because it cause fine for ringing the mobile .please replace me the model.


yours faithful
fatima.[protected]@gmaill.com...
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P
pratikmehta9
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motorola defy issues

Address:Karnataka

Hi, I bought a motorola defy around 7 months ago. I gave my mobile to service center for auto-restart, hanging and one line on display corner problem. not its almost 7 weeks, but they are not able to rectify the display issue(line on display corner, its not clearly visible, but its there). now what they have told is new mobile also has the same line. but i have checked, its not there. i have also spoke with region head of motorola(bangalore),...
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N
neha ranjeet gupta
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

owner fraud

Address:Bangalore, Karnataka

Dear sir,
I (Ranjeet Gupta) working in Motorola Bangalore made an agreement with owner of a flat Mr.Varun kumar reddy for a 2bhk flat for rent with 90 thousand security deposit on 4th march 2010.Flat is located in S.R LAYOUT wind tunnel road old airport road.He received an advance deposit of 30 thousand cash from me and as per agreement 60 thousand will be paid on occupancy of the same property.When i asked him for the...
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S
Subin Jacob
from Bengaluru, Karnataka
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Defective battery didn't replaced (complaint registered)

Address:Kozhikode, Kerala

I registered a complaint with Motorola Service center ,Calicut with the reference number zc/mo/11/00038 on 9th nov 2011. Its being about two months that i have registered the complaint and waiting for the replacement to receive. Once i got a battery for replacement which one was not compatible with my phone MOTOROLA FIREXT311.Then they told me that the battery will be available only when the stock is available. What should i do with his phone?...
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M
mrutylqu
from BHUBANESWAR, Odisha
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NOT WORKING 19 DAYS AFTER PURCHASE/DELIVERY.

Address:Khordha, Odisha

PURCHASED ONE MOTOROLA FIRE XT311 MOBILE FROM infibeam.com THROUGH ONLINE PURCHASE CASH ON DELIVERY MODE AND RECEIVED ON 28.11.2011.

ON 17.12.2011 (19 DAYS AFTER PURCHASE) THE MOBILE BECAME DEFUNCT WITH TOUCH SCREEN NOT WORKING AND CAN NOT MAKE/RECEIVE CALLS.

CONTACTED INFIBEAM CUSTOMER CARE WHO SAID THEY CAN NOT DO ANYTHING AND ADVISED TO SEE MOTOROLA REPAIR SERVICE AT BHUBANESWAR 'SMART SERVICES'...
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B
binay_banerjee
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spurious battery sold by service centre

Address:Howrah, West Bengal

I purchased 2 nos.Motorola BT 50 battery on 31/01/2011 from TECHNIQUE SERVICES, 84A, Central Avenue, Kolkata-700012.( Phone no:[protected] and Mob. no.:[protected]. Being a new battery, it cannot hold charge for the complete day and both the battery are same. I complained to the service centre and they replaced one no. in March 2011. It is also old and used battery since the shape has already been deformed. I presume that this service...
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A
ArijitDas23
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tremendous Problem with Service and Phone

Address:South Delhi, Delhi

Dear Motorola India Team,

This is under tremendous trauma that i am writing for the problems that i have faced buying a Motorola Phone in India. I honestly never in my dreams though of a nightmare like these would have happened for a mere Mobile Handset. And, that too a premium handset which is worth 28,000/- INR when i bought it.

I purchased a Motorola XT 720 in Jan'11, since then i have been facing some...
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S
Satyasharma1946
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bunch of problem

Address:Chandigarh, Chandigarh

Hi !

I have Motorola EX 128 i purchased in January 2011. After two days there was problem in touch as well as no backup. So I went to service center to get it repaired. I given them the handset and they committed for one week. I managed without phone and finally they have given my mobile back after three weeks with replaced mother board. However the problem was the same i came to know after the use of one day. I have contacted...
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J
jigarmmistry
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Conference call feature is not working properly in Motorola Defy Phone

Address:Ahmedabad, Gujarat

My Name - Jigar Mistry, contact - [protected]

Numbers of time I have contected Mr. Chintan (Regional

Manager for Gujart) he is not picking my phone.
Numbers of time I have called Mototorola tall free no.

[protected] they are saying visit service center and talk

with Mr. Chintan ([protected])

Following issue have been reported to Motorola but still I br...
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A
asn39
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOTOROLA CARE CENTER

Address:Mumbai City, Maharashtra

I bought a mobile on from online got hands on 10th of october and within few days it was having some problems so i contacted MOTOROLA they guided me to go to their certified service center so...
I gave my mobile on 18th october to service center - They told me that problem is software problem and it will be solved in 20 minutes but the technician has not yet come so u should come tommorow only i accepted that
19th October -...
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Kishor Kumar Thakur
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Battery Backup

Address:Gurgaon, Haryana

Recently you requested personal assistance from our on-line support centre. Below is a summary of your request and our response.

If this issue is not resolved to your satisfaction, you may reopen it within the next 20 days.

Thank you for allowing us to be of service to you.


Subject
No Battery Backup

Discussion Thread
Response Via Email (Harsh Dhawan)27/09/2011...
+1 photos
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A
ankitpaliwal
from Noida, Uttar Pradesh
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Delay in service

Address:Gautam Buddha Nagar, Uttar Pradesh

Motorola Fire XT530
Date of purchase 4/10/2011
IMEI No: [protected]
Problem: Touch keypad not working.
Work order no. OI/MO/11/00670

Return to service center on 5/10/2011 for DO and till now I am waiting for a reply from Motorola. I was great fan of Motorola mobiles but now I hate it. MY Rokr EM30 was also big pain but this time they make me cry.
cc ADDRESS: Redington India Ltd., Sector...
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S
Shreyas V. Nimbre
from Mumbai, Maharashtra
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not satisfied with the service

Address:Maharashtra

Hello! I Mr. Shreyas V. Nimbre. residing in Borivali (W). Mumbai-400092. I purchased an Motorola handset from ANUPAM MEGA STORE in the month of June 25th 2011. The cell phone cost was Rs. 1400 including all the tax/vat. The cell phone is still under warranty. Now the case is my cell had some technical problem so I enquired from just dial for the Motorola service center contact no and address. So they provided me an address of the service...
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P
pramit.pal
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service Centre Negligent towards Manufacturing issue

Address:Mumbai City, Maharashtra

To
Whomsoever it may concern,

I had bought a Motorola TAPIN Quench XT502 Android mobile handset from "Big Boss Mobile Handset Shop, Shop No-01, BSEL Tech Park, Sector 30/A, Opp. Vashi RLY Station. Vashi, Mumbai-400705. Ph[protected]" on 30th July 2011. Bill Invoice Number-12535.
I discovered within 2 weeks that there is problem with the handset. The following scenario can be recreated on my mobile-br...
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U
u.venkat
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my warranty mobile strip is not working & Authorized Service Center persons not cooperates with consumers

Address:Warangal, Andhra Pradesh

Sir,

My Name is U.Venkatasubbaiah from andhrapradesh. I purchased a motorola zn300 model handset on 09january2010 in chennai .actually study purpose i am staying warangal in andhrapradesh. on 07 june 2011 my handset strip is not worked .
also display is gone but phone incoming & outgoing also worked . i visit to the Authorized Service Center (S.S.Bharahi Communication, B.O. #8-9-100/12, Victory Estate,J.P.N.Road,Chowrastha,...
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R
Rajesh Kumar
from Mumbai, Maharashtra
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MANUFACTURING DEFECT

Address:Mumbai City, Maharashtra

friends,
last week i bought DEFY priced around 13k, today i've opened it... got a basket of gift full of FRAUD.
when i entered 3G sim on it, it goes on the on-off loop. i changed the sim to airtel 2G but it badly hanged after 3 mins.. all the buttons stoped working. finally i removed the battery and restarted it with some home........ faced the same problem once again.

the whole battery discharged within...
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K
Karth16
from Chennai, Tamil Nadu
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International Warranty

Address:Tamil Nadu

Hey,

I've purchased my Motorola mobile XT-720 in Dubai last October. My touch screen found not working suddenly. The Mobile phone comes with International warranty card and it does mentioned warranty in Chennai, India. When i went to the service center. The executive said no warranty for this mobile. I asked it does comes with a international warranty. He replied Motorola do not accept warranty for this particular model....
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