Motorola Mobility Complaints & Reviews

motorokr — Internet Facility on Mobile

i have stared Internet faclity on my moblie & Airtel deducted money for this facilty but i m still not able to start internet on my mobile.

i approached to Customer care & they are giving some diffrnet no. to contact to GPRS team.

i have also got message to call on 198 but when i try on this no this is not valid no.

I think i have to stop this facilty on my mobile & also i want to stop connection of Airtel.
i hope any one can help me for this issue.

Dear All

I got many calls from other buyer who bought this mobile and faced same problem. Anyway

Here is who to get it through.

1. Just replace you existing SIM with OMH sim card (Applicable for all CDMA connections)
2. Restart your phone
3. Choose applicable APN like MTS/TATA or reliance in settings, Dual SIM Settings, CDMA access Point Names.
4. Wait for alteast 24 Hours to sync your phone with server
5. Internet will start working and if you are in 3G network, you will see 3G bars on your phone screen, that shows ur net is working now.
6. Enjoy.

To know how to use XT800 with car bluetooth...very tricky.or for any other problem.email me

[protected]@gmail.com

will try to help u.

ankur jain

I have also the same model. But no one form Tata indicom i.e. customer care center and website are providing me settings. Kindly help me getting settings . My spice d5555 mobile had default cdma setting. but setting does not display
Dushyant
[protected]

no settings are required. just follow what i mentioned in above 6 steps. Important is you should have OMH with Internet facility. Today there are OMH cards without Internet facility too. So while buying must tell seller that you want to use this for Internet.

Motorola — service center changed my battery while servicing my phone.

When i gave my phone moto e to my nearest service center for a software update they changed my battery and now its not working properly.

Motorola — Moto G 2014 Lollipop problems (5.0.2)

I have a moto g2 and it has lollipop 5.0.2 . After lollipop update my phone is lagging, apps are crashing and lagging especially facebook and messenger . I want to know is there a solution to it and when will I get lollipop 5.1 update.

moto e stop working

sir i have brought moto from flipkart order no OD[protected], is now stop working.it doesnot work because it got hanged.please do something.i[censored] want to contact my email [protected]@gmail.com mob-[protected], [protected]

Motorola — mis-information

I have purchased Motorola 810 Handset on Dec08. Somehow the chrging point (USB point) got faulty.
When i took it to the service center, i was told that there is water spilage on the PCB of the phone so the repiring cost will not be covered under warranty. For repairing they are charging entire cost of handset.

But later i came to know that the Handset contains 2 Watermarks - one directly on the surface inside the Back cover and second watermark is on the PCB board. I asked then that let me know how without Damaging the first watermark the second got damaged.I asked the same from customer care and also Online support but they never replied on this. Instead at first they told me that My cell is not i warranty and i sent them the Receipt, they told me that this is not covered under warranty.

Can anyone help me on this.

MOTOROLA EX115 — Misleading Information

Hi,
I am Murthy Purchased MOTOROLA EX115 Mobile from UNIVERCELL MOBILE STORES at HUMAYUN NAGAR ,MEHDIPATNAM,HYD:500028,after the confirmation from the sales person that this mobile has the feature of sending BULK SMS,byt after i had purchased it and while in use i came to know that only 1SMS can be sent from this Mobile.
I had purchased this mobile only to send the BULK SMS which are required for me frequently,,,these people simply increase their sales by giving mis information.
Let me know How can i resolve this issue?

BRK MURTHY ([protected])
radhakrishnamurthy.[protected]@gmail.com

Hi,

This is regarding a complaint about the model "Motorola EX115" model, which I purchased last month from Banglore. After reading and comparing all the features with other models I purchased this model. But later when started using I came to know that it doesn't have featutes of sending BULK SMSs (lmost even all the basic models of other makes have got BULK SMSs features) which I required mainly in my day to day life. This model allows to send only 1 message at a time and performance is too bad and hangs many times.

And the second problem i am facing is most of the time when i try to compose a new message I am getting an error like "Not available". Then I need to make a reboot and then it works fine.

I agree with the complaint posted about bulk sms sending, but the issue here is even service centre guys are not aware of this. Iam also facing the same issue and I found that we can not forward bulk sms, but if we write manually, we can send it to more than one person. and the Iam also facing the issue that the handset shows "not available" sometimes when I try to send sms. Finally I got to know that all these problems are manuafacturing defects, because company replaced my set 2 times and still all the issues are same. There is also a echo sound in microphone.

Ashish Sharma

Feel free to contact me at [protected]

MOTOROLA EX115 — restarting again n again after charging

my motorola ex-115 handset purchased on 30th oct 2010 is having a problem of restarting again n again after charging it.
n it shows an empty battery.
it happens till i restart it manually..but still it happens for about 8-10 times in a day..

MOTOROLA EX115 — Not repaired since 20 days

I bought a Motorola handset in March 2011.From th date of purchase it gave a alarm in 2 minutes interval tone if a sms is not read. Ideposit the handset at Smart Service (Motorola Service Center) in Bapuji Nagar,Bhubaneswar, But since 20 days the service center people tells the coming day, in the next 2 days ,in next week etc., your mobile will be OK. I've not seen such a bad service of Motorola Handsets. Let's see when my set 'd be repaired.

I didnt get lollipop update

i was purchase Moto e 1st Gen in month of December. when we sow moto e will get lolipop update. but still i didnt get update as well as any confirm date of date...motorola is fake coment to customer...

charging problems in moyo e

Sir/mam... My this mobile is charging with own charger or as well as another charger So, kindly plzz take my request as well as fastly

MOTO E gets switched off automatically also not able to connect to PC

Hi, I bought Moto e from flipkart and it gets switched off regularly and time gets reset .Is there any way to solve this issue. Also I am not able to connect my mobile to my Personal Computer using USB Cable...

Motorola — Echo

My friends when they call me invariably complain that they get echo sound through the talk. However I normally hear clear voice. My cell is not very old.

ex119 also bundle of blunders. i m surprised that Motorola has launched this set which is not proper in use. This is really shemfull.

naveen Sharma
Jaipur, Rajasthan
[protected]

My name is Rajesh. I have submitted my mobile to service center on 27 April 2015, they have took almost 1 month to resole that issue and replaced motherboard and back panel of mobile.and return set on 28 May 2015.but within 20 days i have observed that there is issue with the calling sound quality and i have submitted it again on 27 June 2015.
But they are not providing any update about status of the handset. The Motorola service center only explain that they are waiting for parts. But not having any information that, how much time it will take, and ordered again for the same parts(motherboard and back panel).

The previous job sheet number:- VZI/MG/15/00318
The previous Motorola complain number:[protected]
The current job sheet number:- VZI/MG/15/00890
The current Motorola complain number:[protected]

dear sir
i purchase a motorola mobile(moto e)from flipkart on the date of 8 august 2014.after use of 6 or 7 month mobile is not working properly than i submitted on the b2x service center(motorola service center)-jaipur and i got solution from there.and after 10 days again mobile is not working and again i submitted to b2x jaipur and i got solution.
on the 24 june 2015 there are 3 or 4 problem generated once time than on the request of motorola customer care i submitted my device on same service center jaipur(job no.-AMSJAI002129) and they promised to repair on the date of 8 july 2015 but they did not do as promise. and they are replying, parts are not available on the service center and parts deliver by other country.
and they are taking more day and not giving any positive response not giving any proper day to repair.only they refuse day to day and everyday.
i request him to replace my device if parts are not available they also refuse to do so.only they are taking time and doing nothing.
i have lost many things without mobile. i have request only that please replace my device.
my job no on the b2x service center jaipur-AMSJAI002129
COMPLAINT NUMBER ON MOTOROLA CARE[protected]
MY DETAILS:
CHANDAN KUMAR [protected]
[protected]@gmail.com

never buy moto

i think U can never use the BACKFLIP ie MB300 MOTOROLA mobile phone as a modem.

i am also facing the same problem. during discussions with others, i came to realise this fact.

also u cannot use the Bluetooth function to transfer files from/to with this MB300 mobile phone.

also no one is able to confirm about the possibility o[censored]sing thios phone for VIDEO CALLS.

in case any one has information, i request u to send a mail to
[protected]@gmail.com

thanx

Guys, I disagree with that. I also have the same mobile and the same issue of course !

BUT, I am able to transfer files to another phone (Nokia) via Bluetooth ! So, that is possible for sure !

The only thing that remains is "How to connect it to PC and use internet". We need to find that out! Let me also know if you get something. (sokhi.[protected]@gmail.com)

This is Dr chandresh from kota Rajasthan.I have purchased Motorola backflip MB300 but I am not able to connect it to with PC and use internate. moreover its bluetooth & vidiocall doesn't work.
In case any one has information, I request u to send a mail to..

[protected]@yahoo.co.in

Guys,
I have mb300. Basically this phone has android 1.5. That's where the problem is. Anyone of you please search android market for the application called "USB tether" this will let ur phone act as a modem. Or else follow the below link and upgrade ur moto to unofficial android 2.2 which has inbuilt usb tether... enabling usb tether will let ur phone act as a modem..
UPGRADE YOUR MOTO:
http://www.techgeekguy.com/2011/02/update-motorola-backflip-motus-mb300-froyo-2-...⇄

Moto G screen breakage

phone fell from 2 feet and screen broke. I want a replacement or just replace the screen since the touch is working fine.

my motorola phone network problem

network problem motorola ce1068

network problem

network problem

Mobile Data Not working

Im updated to my MOTO G 1st Gen from 4.4.4 to 5.0.2 after that my mobile data is not working, but feedback 5.0.2 lots of issue is there, please resolve my complaints ASAP.

TO, DATE:8-12-07
CUSTOMER SATISFACTION MANAGER,
MOTOROLA INDIA PRIVATE LTD,
415/2,MEHRAULI GURGAON ROAD,SECTOR-14,
GURGAON-122001,HARYANA.

Sir,
I have purchased Motorolla phone of model W200.Suddenly my phone got repaired and restarting automatically
when i walked into the service center named UCOM TECHNOLOGIES in HIMAYATH NAGAR,HYDERABAD
the person said that there is a problem in motherboard and he will be sending to chennai so it will be taking 10-12 days.
He gave the receipt no:4536. When i went to him after 12 days he said that the phone was missing and he gave the other
phone of diffrent model i.e F3. I neglected to take that phone and he asked me to come after two days, and i went to him
after 2 days, he was giving me the old mobile of W200 which was used by some other person and said that the panel is
old but the motherboard is new and i found a lot of scratches in display and moreover the speaker is not working, only
vibration is working.The phone which he gave in that i can find other contact no: and banner name of some other person.
And at the same time he gave the other receipt no:1049 dated 5/12/2007 and asked me to come after 2 days and
mentioned in complaint that there is ringtone problem.And that service person changed my IME no.and entered the
replaced phone IME no. in my phone bill as well as in the new receipt no:1049.
I am the cust of MOTOROLA and i have other two mobiles which was also motorolla L7 and L6.
The service person name was DAYANAND and his contact no: is [protected].Please take some necessary
action against him and do the needfull.
Thanking you


MY MOBILE DETAILS.
DATE OF PURCHASE: 10th FEB 2007.
MODEL MOTOROLA W200.
SJUG 18477.
DEC ESN[protected]
HEXESN 34E1E5C9
GPJ H/W 18.
BATTERY NO:20060 4RM3836.

MSN F83LGP7L3L
P[protected]
DATE OF MANUFACTURE 30/7/2006
SA 2685A
W200
MADE IN CHINA
CELL ORIGINAL CH FINISHED IN CHINA

2005
0*107
[protected]
123456
[protected]
12345
[protected][protected][protected][protected][protected]------- CUST NAME:LAXMI NARAYANA G.
Replaced MSN:F83LGP6CNF CONTACT NO:[protected],
HEX:34E1A86B
[protected][protected][protected][protected]
copy to corporate office.

would like to appeal to the concerned authorities that I bought a motorola razr v8 phone with imi no.[protected] on 30-08-07 at Sangeetha, Greenlands Bill no. 2400.On July 1st I gave my phone to Redding service centre Somajiguda with a request to repair the camera, back door and vibration problem.They said it will take 10 days to get it repaired.I got my phone on July 9th but the problem was not rectified.Again I gave my phone on July 10th --- Work order no.10198 and again I was told it will take 10 days. But till date my phone is in the same condition.The service centre had the phone with them for nearly a month and returned the same without repairing .I then went to an other service center 'sri vinayaka electronics' on 29-08-08 as my problem was not rectified.they took the phone asking me to wait for another 10days.and till date theres no responce from them.
my phone had 1year warrenty and half of the year it was with them.i hardly used it for 6mnths

Respected Sir,

I bought a new Motorola ZN5 model on 1st jan2009. On march 22nd my mobile had a problem with its software and battery. So, I gave my mobile for a service at “REDINGTON INDIA LIMITED, 16A & B, Wellington Estate, New no 58 Ethiraj Salai, Egmore, Chennai-600 105. Tel:[protected]/28207498.

I gave my mobile on 23rdMar2009. But still I didn’t received my mobile from the service centre and the response is very poor. Whenever I called up their number it says busy and to my surprise the receivers are kept down when I went to the service centre last week. Nearly for 20 days I am without my mobile. Everytime they use to tell that, we do not have stock and we need to check with the logistics. I don’t understand why they are testing the customer patience. This is the case for every customer in that particular service centre.

So, kindly look on to this issue and take necessary action immediately.

For your action:

Work order No: EG/MO/08/10946
Work order date: 23/03/2009 11:53:25
Mode: ZN% Standard
Control No: 1192577
Service Type: WARRANTY
Serial No: H21AJS288J

Thanks in Advance,
Mesmur Kanthan
My Mob Number: [protected]

I had given my Motorola set ( IMIE No: 35644/02/045343/7) for repair on 28 Apr 09 at the authorised Service Center : Redington(India) Limited, Hyderabad. Work order No : 00208

The set had developed a mic problem within 6 months of purchase. The person told me that, the repair cannot be done here locally and hadf to be sent to Chennai. I agreed as I had no option .

Their have been several follow ups by me with the service center and as on date they are even not awre when i would get my mobile repaired. They say it has to come from Chennai and no action has been taken.

Ridiculous service by Mototola and its asociates.

Please look into and help me get my set repaired as soon as possible as it is hampering my work .

I bought motorazr v8 2 months ago and from then only its charging jack is loose.i came to delhi and gave my phone to service centre of khurana brothers in janak puri which is authorised service centre of motorola.they kept my phone for 1 month and then returned it to me by jst changing the battery and problem of charging jack remained.when i complained again then they again kept my phone for 20 days and said that they will send it for repair again..yesterday i went to take my cell back, they said its ok bt still the problem is there.i dont knew what to do so i m complaining here.thank you

I had auto restart problem in Moto E. I submitted my mobile in B2X service centre, Koramangala, Bangalore on May 7th. Still I did not receive my mobile. I contacted customer care service centre more than 10 times from May 13th. They are telling you will get a call within 24-48 hours, but still now I did not receive any call. Also I asked them to connect to head, He disconnected my call suddenly. They do not have manners also. They are selling new mobile, but they are not getting new part. Is it? This is free service, that's why they are doing like this. I want my mobile back. That's why I am posting in this website.
Job number: AMSBAK001028
Product: MOTO E
IMEI: [protected]
Contact Number: [protected]
Reference number:[protected]
Name: Sulochana

network problem

Sir, every time my moto E handset is not able to detect network

Sim port not working on Moto G

Hi Team. I have procured Moto G 1st Gen 6 months back.One of my Sim port is not working. Could you please tell me how to proceed on this.