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Motorola Solutions Complaints & Reviews

1.4
Last updated Oct 25, 2023
Complaints 1859
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Motorola Solutions reviews & complaints page 14

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M
MOHITkumarsingh
from Aligarh, Uttar Pradesh
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wrong display counter charged

Address:Mathura, Uttar Pradesh, 281001

To night my mobile charging time i seen display white and not working display, and today connect service center, service center adviser told me display counter charged rs-1050/- then mobile working, wrong display counter charged.
also complaints motorola help line number complaints reference number 180215_01455

mohit singh, [protected]
email- [protected]@gmail.com...
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B
Bharat Singh Bhadoria
from Jabalpur, Madhya Pradesh
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moto g5splus. my complaint is about hidden led notification lite.

Address:Gwalior, Madhya Pradesh, 474004

Moto g5splus. My complaint is that there is hidden led notification lite of white colour present but it is hidden if we have to use it we have to root our devices in this way phone get brick. So, please provide led notification lite on next update so we can use it without root and your phone rating will also increase and may be it will increase you brand value....
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RAJESH HARIHARAN
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non availability of spares. display for moto xt1650

Address:Kollam, Kerala, 691001

I have approached your authorised service centre tdm 205 at kollam, kerala, india for replacing the damaged display of my moto xt1650 mobile phone. But it has been returned with the reason, spares not available.

They have returned it after contacting your south india office after 9 days.

Please guide me what to do to get it replaced. It is 15 month old handset.

I have attached the pictures of...
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M
Mohan Varshikar
from Visnagar, Gujarat
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facing problem even after repairing the phone

There was a problem in socket of mobile (Moto g4+) which was faced for 2nd time, we went at service center to repair the piece after repairing was done the issue was solved they charged 1250rs then after i noticed few other issues like can't here the voice if i call any person and there was disturbance if i take any video so it occurred after it was been repaired from the moto service center we again complaint about same very next day they...
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K
Krishnakumar Venkatachalam
from Salem, Tamil Nadu
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moto e4 plus mobile - poorvika

Address:Coimbatore, Tamil Nadu, 641103

Hi,

I bought moto e4 plus mobile two days before, i am facing intermittent mic issue, battery quick drain issue, battery is not charging via usb/power bank. But service centre just upgraded the software and fought with us by not replacing the mobile. If you not invlove and replace the mobile, i will go to consumer court, expecting quick response.

Thank you
Mobile - [protected]...
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S
sanskar agrawal
from Varanasi, Uttar Pradesh
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regarding moto g5 plus updates

I a user of moto g5 plus would like to bring it to your notice that my phone is still running android 7.0 where as other motorola devices have got a latest version of android nougat. I am even not getting the monthly security updates on time.
When is motorola planning to release android oreo to moto g5 plus series?..
I hope my problem is resolved soon and i will be getting updates soon....
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M
mohit binjola
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto g5s plus battery life

Address:New Delhi, Delhi, 110046

Purchased moto g5s plus not even a month back in india. The battery life was good but it's not even been a month and the battery is draining tops fast.
I don't play games and watch movies. Even when my phone is idle then also the battery is draining within 3 hours of charging.
I am really depressed with this kind of problem in motorola phones as i am using it for the first time. Provide me with support asap....
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M
Mahavir71
from Ahmedabad, Gujarat
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dust on the rear camera of my moto g5s plus

Address:Thane, Maharashtra, 401404

It's mahavir here... Even i have some dust particles in my rear camera... I am not able to have clear pictures due to it.. My phone is still in warranty.. Kindly help me regarding it or what should be the next step as i am not willing to keep my phone at service centre for long period... And i see many people are facing the problem which means it's a company's fault and should provide a replacement for the same...
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A
ANKITA KESHRI
from Pune, Maharashtra
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moto e4 plus malfunctioning

Hi,
I brought moto e4 plus in august 17 with very high expectations but i was highly disappointed with the same. The phone suddenly switches off every few days. Also, the camera quality has degraded as compared to moto g2. I am facing a number of issues with the phone even after keeping the phone updated. Major issue of all is the sudden power off. Kindly provide me a solution so i can improve the performance of my phone.
br...
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G
gajendramoto
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

moto e4 plus. many times hangs and continuously face many problem with handset

Address:Ranchi, Jharkhand, 834003

I am a regular costumer of motorola phones. It is my 3rd motorola phone. But this time i am very unsatisfied with the phone because it has too many problems like finger sensor not work, over heating, auto restart, not responding, low speed internet, etc. I also sent the phone to the service center two times, but the issues still persist. Due to this two times i have lost the valuable data from the phone. I am too irritated form the phone....
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S
Somnath Yadwad
from Chennai, Tamil Nadu
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motorola e4 plus mobile phone-restart

Address:590008

Dear sir/madam

I had purchased motorola e4 plus mobile phone on 02/08/2017 through flipkart.

Moto e4 plus (Fine gold, 32gb)
Order id: od[protected]
Invoice date:[protected]
Imei/serial no: [protected], [protected]
Cin: u85100dl2016ptc291653

After the purchase the touch screen stopped working and submitted to motorola service center

Happy...
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R
rayanjason
from Bengaluru, Karnataka
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touchpad not working

Address:Udupi, Karnataka

I have purchased the moto e4 plus handset 4 months ago but i was facing issues in touch pad of the hand set. Hence i have submitted my hand set to the authorized service center of moto one week ago but still i did not received my hand set back.

The hand set is under warranty period, still service center is not capable to replace the touch pad and revert to me in one week.

Kindly help me in resolving this complaint.br...
+1 photos
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R
Roop raina
from Kapurthala, Punjab
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charging in declining trend

Sir
I have purchased motog5 plus lunar grey 64 gb on 26 jan 2018 through amazon.com and the same was delivered to me on28 jan 2018. The idetails of phone are
Invoice no. Del2_404596
Invoice details. Hr_del2_[protected]_1718
Dated 26.01.2018
Imei no. [protected].
The phone started giving problem from 3rd feb 2018 just within one week of delivery. The problem is related charging of phone. It charges...
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J
JoHny Kf
from Paravur, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

software and warranty

Address:Ernakulam, Kerala, 683561

I was buy moto z2 play phone but after 5 moth my was automatically shutting down. Continues heat my display was broken. Then i will repair my phone go to moto service center i will say my complaint then he tell me to software update. Warranty are still my phone i will told update with warranty. But display broken not not allowed any parts of my phone. My bad decision to choose moto...
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A
from Angamali, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

warranty service

Hi
I bought Moto e4 plus handset. I am facing issue in charging hence I visited to service centre. After my 4th visit they replaced the adopter but issue is not resolved.
When I am visited service centre again service with warranty is denied by your exicutives by specifying there is small scratch in the screen. For the same position of the handset service is provided just before e days then, how can you deny the service within...
+1 photos
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R
ratheesan menon
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

motorola handset/vn38865 moto x play

I had bought the above handset on 30.12.15. Right from the start, it was not operating at optimum efficiency. Recently however, a blob appeared on the screen, which refused to go away. I therefore took it to the service centre at jayanagar bangalore, where i was told by the manager that the company would update the software, provided i sign a waiver absolving the company of any responsibility in case of damage to the mother-board. Incidentally...
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S
sai sarat
from Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

battery draining suddenly from 100% to 0%

Address:Visakhapatnam, Andhra Pradesh

Hello team,

I am using moto g2 from december 2014 but recently i. E from 1month had an issue with the battery, where it was draining from 100% to 0% suddenly while using the internet, gaming or making a call. Which i thought of due to app updating, so i had updated my phone made factory resetting it but still the issue has not resolved. So kindly respond and help me with resolving it...
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D
DhivyaManian
from Coimbatore, Tamil Nadu
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product failure

Address:Coimbatore, Tamil Nadu, 641033

Sir/Madam

Greetings.

I have purchased MOTO E4 PLUS 4G - MOTOROLA from The Chennai Mobiles 113/114, 100 Feet Rd, Gandhipuram, Coimbatore, Tamilnadu on 27.01.2018 at 1.00 p.m.

But unfortunately, it was hanged on the same date.

I have returned the mobile at the same center on 28.01.2018 at 10.30 a.m. The customer support team said, that they hadn't updated the authenticated software...
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Bhavesh Asodia
from Rajkot, Gujarat
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regarding moto g 3 turbo - 16gb service issue @ rajkot

Hi,

I have bought motorola phone online and its warranty expire on[protected].

In last 2 month i has submitted my phone to the service center 3 time for the same issue (Ringer not working) last time i had submitted phone on[protected] and still i am waiting for revert and service center staff said parts ordered not received and it will takes 4 to 5 days more, but on[protected] my warranty will expire and almost...
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Allada Kotesh
from Bengaluru, Karnataka
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moto g4 second sim slot not deducting and battery drops 90 to 60 suddenly

Address:562110

Dear sir/ madam

I am getting a problem of second sim not deducting. I went on 19th january to the marathalli bengaluru motorola service center before my warranty completed date 21st january. I went the reasons for the second slot sim not deducting and no other issues are there. But they took 2 hours to repair. And they updated the software then it shown signal at that time. I lost my internal data, now the issue very next day...
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