Motorola Solutions — Charging problem in moto m

Hi Ayushi,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
-Motorola Support

I have also visited your service centre but all invain.they were not having any details about moto m and it's charging problem. Neither they had a cable for exchange, i need to buy an extra cable myself. My phone is in warranty period and so i need an urgent solution.i can't keep wasting my money for a product which is in warranty period.this was quite disappointing from your end.
Please take it into consideration and provide me a satisfactory solution!

Hi motorola,

I am facing same issue with moto m, i also changed cable once but again after 1 month. i am facing same issue

whenever i am connecting to charger, it get disconnected automatically again and again..

two times i went to moto service center but they wont solved it till date,

and now a days i am facing this problem continues way...

moto please help

my phone is also in warranty, just 7 months completed

Thanks
Sudhakar motade

i have the same issues with my moto m i just purchased it in march even 6 month is not completed and i have charging issue i have to adjust my phone all the time when it is on charging and sometimes after half an hour it is not charged 1%

Very disappointed with Moto M product.
I buyed Moto M form Flip-cart and very immediately after 6 months my charger stop working, as its has only 6 month warranty, and From the date of purchase till now i have complained 2 timed in Moto service center. now i am facing many problems related to my phone i cant charge my phone and no other original chargers are available in market.
Really very very disappointed with moto m. will never ever suggest other to buy Moto products

i have the same issue with my moto m i just purchased it in march even 6 month is not completed and i have charging issue i have to adjust my phone all the time when it is on charging and sometimes after half an hour it is not charged 1%...while the light and charging is appearing, that looks the charging is on but instead of charging my phone's battery getting drained.. i would suggest people please don't buy Moto products.. really disappointing...

Has any one found any solution so far for this charging issue? Did company contacted or helped anyone ? Should I keep some hope or not? My phone is just 3-4 months old and it's giving same issues as others are describing.I haven't visited service center ...Now after reading these comments it seems useless as well.
Please help if anybody have any solution

Moto m is total failure, my Moto m drained battery, & after switch off hard to charging nothing happen long time, no charging while one hrs... Moto does not maintain their standard...

Hello,
I'm also facing charging issue with Moto M. The lightning bolt indicating the charging status. Also, the phone displays 'charging' in text when the phone is locked. However, the battery percentage is not increasing after so long. If I remove charger then shows decrease in charging percentage from 15% to 2%. I tried to reboot in safe mode. Then its shows charging percentage as 35%. And in safe mode its charging but very slow. In last 7 hrs its charges from 35% to 75%. I'm not using it when it is charging still its very slow.
Please guide me what should I do?