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Updated: Jun 21, 2025
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Motorola Solutions reviews & complaints page 37

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A
amalnair7
from Hyderabad, Telangana
Jul 14, 2017
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Address: Hyderabad, Andhra Pradesh, 500081
Website: www.motorola.in

I bought my moto z play in 2016 october and is the third moto phone in my family.in may my phone fell down and the display wss broken. I repaired it from your service center in punjab jalandhar by paying 13000 rs. That time i was in punjab. Now from the last month i noticed that the fingerprint scanner is not working sometimes and also there is some dust in front of face camera and it is totally blurred.. When i repaired it, it wasnt there. So i went to your service center in kukatpally hyderabar because right now m here. And they said that they do not have the display now so cntct after 10 days. I went thre aftr 15 days and they are like sir u repaired it from punjab so we cant do anything. Contact them.. So want me to go to punjab to repair this. Then what does authorised service centr means. Some how aftr all excuses they agree to chck it and said me that they need 4-5 days to chck it and theu will let me know... R u serious?? M in a corporate where is receive 100s of calls and u want me to wwst 5 days to chck whats happening.. Done agreed.. Then terms and conditions goes lik this. If we open and the phone stops working its not our responsibility...
Do you think that after all these lines, i should hand over th phon to u... This is not acceptable.. I spent 38000 (25+13) and this is the service u r offering me???... I always had good opinion about moto but now i am really disappointed by you service... They said that this is physical damage.. Theres no damage.. Only thing is the camra is havingdust which u have to clean anr the snsor need to be chckd... I dont know if this is the rsoltion you are givng me, then i swear i gonna through this phone out and will never let any of my colleagues buy a moto... This service is not expected from a 25000 rs phone.. Plesse do something i[censored] feel that i am right...
Motorola Solutions customer support has been notified about the posted complaint.
Jul 14, 2017
Updated by amalnair7 I bought my moto z play in 2016 October and is the third moto phone in my family. In may my phone fell down and the display wss broken. I repaired it from your service center in punjab jalandhar by paying 13000 rs. That time i was in punjab. Now from the last month i noticed that the fingerprint scanner is not working sometimes and also there is some dust in front of face camera and it is totally blurred.. when i repaired it, it wasnt there. So i went to your service center in kukatpally hyderabad because right now m here. And they said that they do not have the display now so cntct after 10 days. I went thre aftr 15 days and they are like sir u repaired it from Punjab so we cant do anything. Contact them.. so u want me to go to Punjab to repair this. R u serious? Then what does authorised service centr means. Some how aftr all excuses they agreed to chck it and said me that they need 4-5 days to chck it and they will let me know... R u serious?? M in a corporate where i receive 100s of calls and u want me to wste 5 days to chck whats happening.. done agreed.. then terms and conditions goes lik this. If we open and the phone stops working its not our responsibility...and i am sure after 5 days they will call me and tell me that sir this is not covered in our warranty so you will have to pay us for extra for display and i will not pay for this now..
Do you think that after all these lines, I should hand over th phon to u... This is not acceptable.. i spent 38000 (25+13) and this is the service u r offering me???... I always had good opinion about moto but now I am really disappointed by your service... They said that this is a physical damage.. theres no damage .. only thing is the camra is having dust which u have to clean and the snsor need to be chckd... I dont know if this is the rsoltion you are givng me, then i swear iam gonna throw this phone out and will never let any of my colleagues buy a moto... This service is not expected from a 25000 rs phone.. Plesse do something i[censored] feel that i am right...
View replies
Hi Amal,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thank you
-Motorola Support
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    J
    Jatin Sisodia
    from Gurgaon, Haryana
    Jul 14, 2017
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    Address: Mumbai City, Maharashtra, 122001
    Website: www.motorola.in

    Motorola is claiming that battery capacity of one of it's mobile phone "moto x play" (16gb, black) variant is 3630mah, but when i saw battery after removing it's cover it is mentioned on the battery that it's capacity is 3425mah.
    They are misleading and lying with users, please take the proper step against this company so that others do not stuck in this counterfeit.
    +1 photos
    Motorola Solutions customer support has been notified about the posted complaint.
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    Hi Jatin,

    We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

    Thanks
    -Motorola Support
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      C
      cyrussuarabh
      from Noida, Uttar Pradesh
      Jul 14, 2017
      Resolved
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      Address: Bareilly, Uttar Pradesh, 243001

      Dear sir,

      I have motorola x play mobile anyhow screen of this handset was got broken. I have given this handset in lenovo service station bareilly for repairing, they have changed the screen with the new one but the screen brightness is very low as compared with that of the earlier one which was preinstalled in the phone at the time of purchase. I have a doubt that the screen which they have installed is not original. Please take necessary action on this.
      I am hereby attaching the customer information slip provided by them.
      My contact number is [protected] and email id is [protected]@yahoo.com

      Regards,
      Saurabh kaushal
      +1 photos
      Aug 17, 2017
      Complaint marked as Resolved 
      Hii Team Motorolla, After my complaint the screen has been changed with new one and now there is a problem in charging jack after changing the screen and service centre is 80 km from my home and i can not go their daily. They have done is correct but after 2-3 it started again. the charging pod is not working.
      Motorola Solutions customer support has been notified about the posted complaint.
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        A
        akshaytanu
        from Delhi, Delhi
        Jul 14, 2017
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        Address: 110092
        Website: www.motorola.in

        I purchased a moto g5 plus on 19th march 2017 & was working fine. Unfortunately my mobile charger became non-working, so i approached the moto service centre east delhi (Cpt-34 strength services pvt ltd, wa-88, 1st floor, shakarpur, east delhi) on 12/7/2017.
        They took my charger and also told me that i have to give my phone as well (Although i was carrying my bill), i gave my phone to them, then they also took my sign off for data may be lost category.
        I told them, why phone is required & why data will be lost, as problem is only with my charger, so they told me as you have updated the software version by auto update but our system is not reading it, so your phone is required & taking sign off for data lost is a formality.

        As i was in little hurry so left my phone to them without any argument.

        While in the evening when i visited their centre to collect my phone, they give my phone back my phone & charger and told me that data is lost. I checked charger it was working fine, then i inserted sim & switched on the phone but found that it was not taking network. I again told them, phone is not working so, they checked and told that your phone motherboard is faulty. They need to replace it. It was very shocking as my phone was absolutely working fine & only problem was with the charger.

        I checked the imei of my phone, it was different from what i give as per bill, which is a clear indication that someone changed the motherboard knowingly with the faulty motherboard.

        Please help me to get the new device, as my phone was perfectly working & why should i take a repaired phone.

        Also take strict action against your service centre as they are doing wrong practices.
        I am attaching herewith the bill copy & job sheet.
        Thanks
        Akshay garg
        [protected]
        +2 photos
        Motorola Solutions customer support has been notified about the posted complaint.
        View replies
        Hi Akshay,

        We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

        Regards,
        Motorola Support
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          K
          Khakhkhar Kishan
          from Ahmedabad, Gujarat
          Jul 14, 2017
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          Address: Rajkot, Gujarat, 365601
          Website: consumercomplaints.in

          I have repaired my phone ay rajlot moto center in warranty period
          After receiving my phone i found that if flight mode turn off then blue tooth turns on automatically.
          And second one is that my phone shows sim update with second sim and dropped the network several times..
          I am totally dissatisfied with your poor product and service.
          Please help me to solve it soon.
          Thank you.
          Motorola Solutions customer support has been notified about the posted complaint.
          View replies
          Hi Kishan,

          We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

          Thanks
          -Motorola Support
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            A
            Abdulkhalid1
            from Sirsilla, Telangana
            Jul 13, 2017
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            Address: 500039

            Dear sir i abdul khalid purchased the moto g turbo edition through amazon.in on date 23/12/2016. Amazon.in order number:[protected]. Sold by :world tec slp. Order total-9599/-i am not satisfied with this product and it is getting hang and not getting screen light it is totally not working please replace the product or return back the amount as soon as possible.
            Mobile number -[protected]
            +3 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            Motorola Solutions customer support has been notified about the posted complaint.
            View replies
            Hi Abdul,

            We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

            Thank you
            Motorola Support
            Reply
            Hi Abdul,

            We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

            Thanks
            -Motorola Support
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              A
              Aditya Budaraj
              from Mumbai, Maharashtra
              Jul 13, 2017
              Resolved
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              Address: 411057

              Reference #
              [protected]
              On 17th june'17, i visited service center "kavya enterprise, pune". My phone's power key was rigid. My display was disassembled to resolved this issue. The issue with the key was resolved, however, i was informed that some "advanced tools" are needed to fix back my display. I got my phone back on 23rd june'17.

              In less than two weeks display came off.
              I went back to kavya enterprise, however, i was informed that it is no more an authorized service center.

              I went to a different service center sara mobile shope, pimpri. They didn't accept my phone because of "physical damage" (Improper fix of earlier service). Further, i learned from the technician at the center that the screen was actually stuck to the frame instead o[censored]sing some kind of dye/ mold. They speculated that i might have opened it (Why would i do so while my phone is under warranty!!)

              I contacted the customer care but they are circumventing the situation with no productive solution.

              Bottom line: my phone is dead because of poor motorola service under warranty.
              +1 photos
              Aug 7, 2021
              Complaint marked as Resolved 
              Motorola Solutions customer support has been notified about the posted complaint.
              View replies
              Hi Aditya,

              We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

              Regards,
              Motorola Support
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                D
                digambar patil2
                Jul 13, 2017
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                Address: Pune, Maharashtra, 411011

                Hi,
                Above service centre is authrized service centre formotorola and they only take phone from customer and without giving any resons they give back to customer. And very bad experience about my phone here.
                Even my mobile used for 6 monts and not even single time drop they told me your phone is damazed by looking only colour at one spot gone. Realy bad experince not expected form good name company service centre.

                Even my mobile is in the warrenty but they give me foolish reason.
                Kindly give me some good adavice.

                Thanks,
                Digambar patil
                [protected]
                Aug 7, 2021
                Complaint marked as Resolved 
                Motorola Solutions customer support has been notified about the posted complaint.
                View replies
                Hi Digambar,

                We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

                Thanks
                -Motorola Support
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                  S
                  shreeya9293
                  from Deulgaon Raja, Maharashtra
                  Jul 12, 2017
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                  Address: 411030
                  Website: www.motorolasolutions.com

                  My imei for the phone is :[protected].
                  Following is my issue. Please help me how to proceed for the solution.

                  Initially my phone was not getting charged. I got it repaired from servicing center after almost 3 weeks in pune. The moment i received the phone at the center itself i realized the phone has started to hang and it had never happened before. I told the person over there and he asked to use the phone for another 2-3weeks and if the problem still persists, then report about it again. Now almost after a month i went to the same service center, they say the center is being terminated and asks to go to other one. Now at the new service center, after inspecting the phone, they say some connector is been damaged during previous servicing and they cannot process the phone under warranty and asks to talk to customer care. Customer care understands the problem and requests to visit previous service center and if they accept their fault. As expected when it comes to service industry, no person will ever accept the error on their part and the same happened here as well. Additionally they say it must be fault of new service center while checking the problem and not ours. Now when i call back again to customer care they say "our service centers do their servicing properly and the fault is not on their part. And we wont consider physical damage under warranty".
                  Now
                  Previous service center says "its the new service center who has caused damage"
                  New service center says "its the old service center who has caused damage"
                  Customer care says "its the customer who herself has caused damage"

                  Now am i mad to damage the phone myself. Infact why would any customer themselves cause harm to their phone. I belong to a middle class family and gets an average cost phone after 3-4 years. My current phone having had not even completed one year, why would i change it even if it isn't my fault. Why should a customer face the effects of somebody else's carelessness?

                  Waiting for the response.
                  Motorola Solutions customer support has been notified about the posted complaint.
                  View replies
                  Hi Shreeya,

                  We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

                  Thanks
                  -Motorola Support
                  Reply
                  I have given my phone for service on 14/6/17 but till date service centre doesn't know when my phone will be ready, I am not getting proper response from moto and service centre also
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                    B
                    balaramodisha
                    from Delhi, Delhi
                    Jul 12, 2017
                    Resolved
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                    Address: Kendujhar, Odisha, 758038

                    I had given my motox play handset at authorised service point of motorola (Hara agency of cuttack). They have take time more than one month and after that they confirmed me that now my charging problem has been resolved and ask me to take that set. During testing charging at the service centre it has been found that turbo charging is not working and again they told me to chaeck the set again and take another 15 days time and today they have confirmed that motherboard is not working and replacement of the same is require.

                    My problem was only loose connection during charging but turbocharging was working. How it is require to change the motherboard.

                    Really worst service by motorola. I will suggest please don't take the sets from motorola.
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Motorola Solutions customer support has been notified about the posted complaint.
                    View replies
                    Hi Balaram,

                    We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

                    Thanks
                    -Motorola Support
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                      R
                      rashmi.rvndrn
                      from Hyderabad, Telangana
                      Jul 12, 2017
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                      Address: Dakshina Kannada, Karnataka, 575025

                      Hi,
                      My moto g4 that was purchased last started misbehaving recently. I would not be able to hear anyone speak/nor could the person on the other end hear my voice during a call. I would have to restart my phone each time this happens to rectify it. I took my phone to a nearby service centre. They said it is the issue with the board and they would not consider the warranty of my phone since there was a small scratch on the touch screen.
                      First of all, i do not understand how a scratch on the touch screen is going to impact the working of the board.
                      If my phone is in warranty period, i expect the company to take care of such issues.
                      Secondly, till it was given to the service center, atleast the phone was working if i switched it off and on. Now even that doesn't work.
                      I am completely disappointed in the way my problem was treated and how soon my phone stopped working properly.
                      I am hoping atleast this complaint will help.
                      Thanks,
                      Rashmi
                      12/07/2017
                      Motorola Solutions customer support has been notified about the posted complaint.
                      View replies
                      Hi Rashmi,

                      We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

                      Thanks
                      -Motorola Support
                      Reply
                      Sir/Madam,
                      I had purchased MOTO G5 from flipcart in March, 2017 but it's turbo charger is not working but the service center at Pitam Pura Delhi is not ready to replace the same and providing different excuses. Please help me in this regard

                      Moto G4 phone - Comment #2785844 - Image #0
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                        A
                        Ayushi Reja
                        from Mundi, Madhya Pradesh
                        Jul 12, 2017
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                        Address: Indore, Madhya Pradesh, 453112

                        I had ordered my moto m phone from flipkart and i got it delivered on 19 january. Initially everything was good but it charged slow which came into my notice when i need to set my phone at an angle with cable to let it charge. I went to your service centre (Gayatri mobiles, yeshwant plaza, indore) but they told me that services are unavailable ​for moto m. And then i submitted a complaint online but nome of them catched ur attention. When i called at toll free they gave me a different​ contact no. Which was always unavailable. So i changed my cable initially it was going good with the new cable but then after sometime​ the same problem continues.

                        Now it's like, my phone is in warranty period till 19 july. So, it's like i need to draw ur attention urgently and need a final solution from ur end as soon as possible.
                        +3 photos
                        Aug 7, 2021
                        Complaint marked as Resolved 
                        Motorola Solutions customer support has been notified about the posted complaint.
                        View replies
                        Hi Ayushi,

                        We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

                        Thanks
                        -Motorola Support
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                          S
                          shubhangi ingole
                          from Bengaluru, Karnataka
                          Jul 11, 2017
                          Resolved
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                          Address: 560076
                          Website: motorola

                          I have purchased moto m from flip kart 6 months ago, initially there was a problem in charging as well as device heating issue then i visited service centre there they replace data cable after 1 month when it was on charging it got switched off and it is not getting on, again i visited service centre they told me there is problem with mother board and it is not covered under warranty so i need to pay 13000 rs or else i can buy new phone... Very poor service, i regret after buying this phone i want to replace this phone... And need explanation if there is problem in motherboard why it not covered under warranty... I need explanation
                          Aug 7, 2021
                          Complaint marked as Resolved 
                          Motorola Solutions customer support has been notified about the posted complaint.
                          Jul 11, 2017
                          Er Nitin Soni's response                           Please open a service center in jabalpur thik service center franchise service very bad or no one talk nicely always having roud nature
                          View replies
                          My mobile is not repair in 45 day so plz here and solve my problem

                          Moto m worst experience - Comment #2784578 - Image #0
                          Reply
                          Motorola Mobility Customer Care's response, Jul 12, 2017
                          Hi Nitin,

                          We would like to get more information about your case, feel free to send us an email to [email protected] referring to this post.

                          Thanks
                          -Motorola Support
                          Dear Sir,

                          My new Moto m phone mic not working properly after updated android N. Resolve the issue as soon as possible.

                          Thyagarajan C
                          [protected]
                          Reply
                          Motorola Mobility Customer Care's response, Jul 12, 2017
                          Hi

                          We would like to get more information about your case, feel free to send us an email to [email protected] referring to this post.

                          Thanks
                          -Motorola Support
                          Hi Shubhangi

                          We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

                          Thanks
                          -Motorola Support
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                            Q
                            QureShi BoY AbDuLla
                            from Adoni, Andhra Pradesh
                            Jul 10, 2017
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                            Website: Submit comlaint

                            What happeing ####### Moto company service centerI went service Center 4 time they always Giving Any reasons Like Sir monday Aye Miljaayega They Have been arounded Me 20 days but still they saying ni aya sir but infact they have That charger. But they dont give iam really...
                            Sorry Dont buy in my life Moto phn they service Are like waste and please Seal Thiz service center and Hatadooo Waranty moto pese ######
                            Aug 7, 2021
                            Complaint marked as Resolved 
                            Motorola Solutions customer support has been notified about the posted complaint.
                            Jul 10, 2017
                            Updated by QureShi BoY AbDuLla                             I Want waranty Ia want my motp e3 charver by lenovo moto service center My nubr [protected]
                            View replies
                            Hi,

                            We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

                            Thanks
                            -Motorola Support
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                              K
                              kunalghoshkatras
                              from Chennai, Tamil Nadu
                              Jul 10, 2017
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                              Address: Bangalore Urban, Karnataka, 560011
                              Website: www.motorola.in/home

                              I had a problem in my handset that its turbo charging was not working, they told me that we will investigate the issue and will update you correspondingly. But after 5 working days, i tried to connect to them via phone number updated on the receipt given by service center which will be connected to them only you are lucky enough. I tried around 30-35, sometimes they do not pick-up the call, some of the instances are the phone lines keep busy. Out of 35 calls, someone picked up my call and told me that your phone motherboard will be replaced and we have placed a request for the same, once we receive the same, we will update you.
                              But the process is yet not finished. After 11th day, when i wrote a harsh mail to the email id: motocare. [protected]@b2x.com, then they called me and told me that another 2 days will be required to fix the problem in your handset.
                              I have submitted the handset on 30th june, 2017 with job number srbbg[protected]. The address of the service center is mentioned underneath:
                              The high street building, #62, 11th main road, 4th block, jaynagar, bangalore-560011.
                              Imei number of my handset is [protected]

                              When consumer purchase a handset, you used to provide this warranty and that warranty but the warranty does not hold good with this type of service. A brand forms when it values its customer in their top priority.

                              This is not expected from a big brand like motorola. My phone is under warranty and i am facing all sort of issues, from next time i would not suggest any one to go for motorola devices.

                              Today is 10th july, gods knows how much time they will took to rectify the device.
                              Motorola Solutions customer support has been notified about the posted complaint.
                              Jul 11, 2017
                              Updated by kunalghoshkatras                               Hello Team,

                              Everything is written here, what more information I can share.

                              Please let me know what information apart from this is required, so that I can get my handset back from the service center asap.

                              Regards,
                              Kunal Ghosh
                              View replies
                              Hi Kunal,

                              We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

                              Thanks
                              -Motorola Support
                              Reply
                              kunalghoshkatras's [Complaint's author] reply, Jul 11, 2017
                              Hi Team,

                              Already mailed on the email id mentioned in your comment, but got no replies on that.

                              Today again the service team called and told me that it will take another 5 days from today. What the #### is happening with the service centers.
                              My email id: [email protected]

                              In-case you want more details on the same, do mail me on the email id, and check the mail which I have sent you across with the invoice attached. You are giving one year of warranty and if you keep my handset for a month, then whose fault is this, and above all why does your flag-ship phones have all these issues. Market price of the phone was 29, 000 and you are not able to fix my issues on priority.
                              Motorola Mobility Customer Care's response, Jul 11, 2017
                              Hi Kunal,

                              We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

                              Regards,
                              kunalghoshkatras's [Complaint's author] reply, Jul 31, 2017
                              Today it is more than a month, still I didn't receive my handset. I have complaint on consumer board which docket number as 370935 which tracking Url: http://consumerhelpline.gov.in/track-complaint.php .

                              When I inquired today they are again saying it will take another one week. Please return my handset. You are mentally harassing me. Even [email protected] is not answering and unable to provide me resolution.
                              While switch on the camera of my Moto g5 plus, it shows camera error please restart . It is really annoying and a bad ever user experience.
                              Kindly get back ASAP.
                              Reply
                              Motorola Mobility Customer Care's response, Jul 11, 2017
                              Hi Satyadev,

                              We would like to get more information about your case, feel free to send us an email to [email protected] referring to this post.

                              Thanks
                              -Motorola Support
                              Today it is more than a month, still I didn't receive my handset. I have complaint on consumer board which docket number as 370935 which tracking url: http://consumerhelpline.gov.in/track-complaint.php .

                              When I inquired today they are again saying it will take another one week. Please return my handset. You are mentally harassing me.
                              Reply
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                                K
                                Karam kashyap
                                from Mundi, Madhya Pradesh
                                Jul 9, 2017
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                                Address: Gwalior, Madhya Pradesh, 474001

                                I have deposit my moto g phone to service centre Hello Enterprise at Gwalior on 10.06.17 for change of motherboard as suggested by moto care center. I have received call from moto service center that they have rectify the error. Yesterday I went for collection of my phone and surprised to hear that moto do not have the part to change it. My phone is under warranty cover but dismal service provided by their service centre is one of the worst service. After one month this type of answer is not acceptable. Will you people provide the service hoti standard mark if not donor sell your phone's..
                                Motorola Solutions customer support has been notified about the posted complaint.
                                Jul 12, 2017
                                Updated by Karam kashyap                                 Will u ppl give any solution to the problem or will be silent on the issue.
                                View replies
                                Hi Karam,

                                We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

                                Thanks
                                -Motorola Support
                                Reply
                                I have posted detailed information. Your Hello Enterprises situated at Gwalior (MP) had returned my cell after one month by simply told me that company is not providing the part which have to be replaced in the phone. They also suggested me to take your phone to nokia care as Hello Enterprise service center has closed now. Is this the service provided by your company. Suppose I have left only one month of warranty then what would happen? Can you people explain and suggest what to do now????
                                Reply
                                Karam kashyap's [Complaint's author] reply, Jul 12, 2017
                                You people are not bother to give a reply to the frustrated customer. Very good service.
                                MOTO E3 power not getting powered or battery not charging
                                Its have very poor performance and hanging issue at volume botton
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                                  Laxmidhara Nayak
                                  from Siliguri, West Bengal
                                  Jul 9, 2017
                                  Resolved
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                                  Resolved

                                  Address: Puri, Odisha, 752001

                                  I have purchased a moto e3 power. Within warranty period, it is showing problem like automatic switch off. I have shown it to nearest service centre (Bhubaneswar, Odisha). But everytime they only do tge formating and update the software. I have visited to the service centre twice this week. Please help me before i need to go for consumer court.
                                  I am attaching the bill and the service receipts.

                                  Laxmidhara Nayak
                                  Ph- [protected]
                                  +2 photos
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Motorola Solutions customer support has been notified about the posted complaint.
                                  View replies
                                  Hi Laxmidhara,

                                  We’ve received your inquiry and have escalated it to the appropriate team for assistance. Thank you for your patience as we work to address your concerns.

                                  Regards,
                                  Motorola Support
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                                    A
                                    Akshat Yaduvanshi
                                    from Jaipur, Rajasthan
                                    Jul 8, 2017
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                                    Address: New Delhi, Delhi, 110015
                                    Website: [email protected]

                                    Hi.. I have purchase moto m before 5 month ago with in this i did facing lot's problems like, battery, hit issue and charger jack but last week i had update 7. 0 after that facing mice problem so could you please take action because i love moto phone but this time i'm feeling so embarrasing i hope u can understand my problem.
                                    For future contact pls e-mail me.
                                    Motorola Solutions customer support has been notified about the posted complaint.
                                    View replies
                                    Hi Akshat,

                                    We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

                                    Thanks
                                    -Motorola Support
                                    Reply
                                    Recently my phone is showing a yellow spot on my right side opposite to power button it seems like some sort of issues which i can't explain what is going through, have tried google it through the internet but their's no solution to it.
                                    Hope you will try n solved my problem
                                    Reply
                                    Worest servicng in hyd kukatpally servicng and ur company have techinicians or not
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                                      S
                                      sudejy
                                      from Piro, Bihar
                                      Jul 8, 2017
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                                      Address: New Delhi, Delhi, 110046
                                      Website: motorola

                                      My moto G4 plus mobile phone, I bought on 11 July 2016 and it was working superb but few days back its screen stopped responding to touch and when i took it to one of the service centre at nehru place, they said that it has been damaged due to water but i keep my phone safe and nicely and not just to me they said the same thing to everybody came with some issues. This is really disappointing. I do not think MOTOROLA will do anything as it seems it is also a company who forgets it customer after selling its goods but i will definitely approach consumer forum for this.
                                      Motorola Solutions customer support has been notified about the posted complaint.
                                      View replies
                                      Purchased moto m in dec 2016, it's battery worked perfectly fine till last week but since i charged it while travelling in train it is charging very slowly, previously it took some 2 hours to charge up completely whereas now it is taking 9-10 hours for the same.
                                      Can this please be resolved urgently ?
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                                        Palash Kulkarni
                                        from Indore, Madhya Pradesh
                                        Jul 8, 2017
                                        Resolved
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                                        Resolved

                                        Complaint regarding motorola service center : cell phone, repair, store yashwant plaza indore

                                        Address: Indore, Madhya Pradesh, 452001

                                        I want to complaint about the motorola service center that is cellphone repair store, yashwant plaza, indore m. P.
                                        I have given my phone (Moto g 4 plus) since last 2 weeks because it's not getting started. They are blindly asking for around 6000 rs. They are not telling me its reason, whats the fault in my device, how much time it will take, and why they are charging me this much amount. Even when i call them, they don't receive my...
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