Motorola Solutions — Device took 30 days to repair and b2x owner not picking up the call nor giving my handset back

I have a problem in my phone from first month.
It got hanged some time and problem in charging jack.
I don't know how to these issues come up from new but I never had time.to get it repair.
Please help and resolve.

I had issues with my moto g3 thats why i gave my mobile at motorola service center for repairing. its been 30 days since i left my mobile still no sign of repair or return. even the service center owner is not picking up my call.
Earlier also i placed a complaint on the portal i also got a call that your amount will be refunded give me your account details but still nothing is done by company's end. i have already send my account details as per your requirements. please do it as soon as possible. otherwise i have to go by law.

Ervice center job no.-amspue007017
Gin no.-ginpue012294
Els date & time:- 12:04:51

[protected]@gmail.com
Saurav kumar
Pune
[protected]

Hi Saurav,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Thanks
Motorola Support.