Motorola Solutions — Fraud fraud fraud | |||
MOTO G3 purchased -Sep15 via Flipkart. In Oct 15, its loud speaker stopped working Submitted on 30/10/15 to service Centre i.e. ' I-Picks Solutions P Ltd located in CP, Delhi. Today is 39th day nd still havnt recd my phone back. Due to non availablity of eqpment at centre, thy r returning incomplete set. ur Sen. member Prashant is aware bt no use. Was this information helpful? | |||
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Motorola Solutions customer support has been notified about the posted complaint. | |||
 7 Comments | |||
Comments
Such a bad experience. just fyi i am one of the loyal customer and having 3 motorola sets i.e. 2 motog2 and 1 moto g3. but after getting this kind of service, i am highly highly highly dissatisfied. Even customer care people are so casuals that it is of no use calling them, i have called them multiple no. of times and every time they say me that some senior person will call u within 48 hrs (Huge TAT) and when senior calls he also remains unaware of the fact and he again take 7 days approx. time to give proper revert (which never comes). I hvent recieved by phone back yet and dont know when i will get it back. also planning to go to consumer court to file compensation suit against their rude and careless behaviour due to which i am suffering a lot without my phone.
Reply
Jayanagar service center also same.
Unfortunately My moto G front screen got damaged due to an accident... and, now its been 2 months my mb is still in service center without getting into any action!!!Escalated our issue to CEO moto, and toll free num.. ALL ARE DEAD BODIES!!!UNDONE...
Address: Aurobindo Marg, Jayanagar 3rd Block, Byrasandra, Bengaluru, Karnataka 560011
Phone:[protected]
Unfortunately My moto G front screen got damaged due to an accident... and, now its been 2 months my mb is still in service center without getting into any action!!!Escalated our issue to CEO moto, and toll free num.. ALL ARE DEAD BODIES!!!UNDONE...
Address: Aurobindo Marg, Jayanagar 3rd Block, Byrasandra, Bengaluru, Karnataka 560011
Phone:[protected]
Jayanagar service center also same.
Unfortunately My moto G front screen got damaged due to an accident... and, now its been 2 months my mb is still in service center without getting into any action!!!Escalated our issue to CEO moto, and toll free num.. ALL ARE DEAD BODIES!!!UNDONE...
Address: Aurobindo Marg, Jayanagar 3rd Block, Byrasandra, Bengaluru, Karnataka 560011
Phone:[protected]
Unfortunately My moto G front screen got damaged due to an accident... and, now its been 2 months my mb is still in service center without getting into any action!!!Escalated our issue to CEO moto, and toll free num.. ALL ARE DEAD BODIES!!!UNDONE...
Address: Aurobindo Marg, Jayanagar 3rd Block, Byrasandra, Bengaluru, Karnataka 560011
Phone:[protected]
I am thinking of going to consumer court, if interested you can join me too.
contact no. - [protected].
contact no. - [protected].
Goyal Aditi's reply, Jul 6, 2017
must take a initiative as this company is making fool of the customer. It is our hard earned money & they are not valuing our patience
I already booked a complain regarding replacement of display which was broken since 30.01.2017. But no reply has been received from Motorola as yet. I think that day is bad day if a consumer buy a Motorola handset for him.
Motorola response is very very poor. My advise do not purchased Motorola set in your life.
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Motorola response is very very poor. My advise do not purchased Motorola set in your life.
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