Motorola Solutions — moto e4 plus mobile - poorvika

Krishnakumar Venkatachalam

from Salem, Tamil Nadu

Address:

Coimbatore, Tamil Nadu, 641103

Hi,

I bought moto e4 plus mobile two days before, i am facing intermittent mic issue, battery quick drain issue, battery is not charging via usb/power bank. But service centre just upgraded the software and fought with us by not replacing the mobile. If you not invlove and replace the mobile, i will go to consumer court, expecting quick response.

Thank you
Mobile - [protected]

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Comments

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Krishnakumar,

Greetings from Motorola!

Thank you for bringing this to our attention.This type of warranty service is not typical and I apologize for any inconvenience this may have caused. We would like to know more about your concern and service details. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support

Krishnakumar Venkatachalam's [Complaint's author] reply, Feb 16, 2018

I have sent details in mail. I need replacement tomorrow without further delay. I am not able to hear voice and my voice is not heard by opposite side.

Krishnakumar Venkatachalam's [Complaint's author] reply, Feb 16, 2018

Service center guy told that if any issue happen in first 7 days they replace it. I reported the mobile issue on second day. So I am expecting replacement or my money back

Hhabib

from Indore, Madhya Pradesh

I have purchase Moto M recently and I am having few problems such as heating and low battery backup and no such features as other Motorola phones I have used G4 Plus also and compared to that this phone is far worse

Motorola Mobility Customer Care

from Hyderabad, Telangana

Hi Hhabib,

Greetings from Motorola!

We regret the inconvenience caused. We would like to know more about your concern in detail. Hence, we request you to send us details to [protected]@motorola.com referring to this post.

Thanks
Motorola Support