Motorola Solutions — Moto g4 plus substandard camera glass

Address:Gurgaon, Haryana, 2010
Website:www.motorola.com

On Dec 30, 2016 12:03 pm wrote as below to Mr. Boni' PA- Lubna but no one responded so far.Because head office is like this so customer service agents are following the same.

I apoke to Yogender on 31st Dec 2016, he did not register a complaint and said that he can not do it and can not even get a supervisor to listen to me.

1.. This phone is fitted with a low grade back camera glass so many people are getting severe scratches that results into blury images. ( Internet is full with bad reviews on this matter related to this device.)

2. My charger was not working but he did not register the complaint not even now.

I regret to buy a Moto/Lenovo phone that I will not repeat is future

Invoice - KA-BLRS[protected]
Location- India

I need immediate resolution else I am filing a cheating case for this a kind of substandard product part.
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As he said the same problem is mine
Motorola Mobility Customer Care's response, Feb 7, 2017
Hi Krishna,

We would like to get more information about your case, feel free to send us an email to supportforums@motorola.com referring to this post.

Regards,
Motorola Support
As he said the same problem is mine
Hi Macy,

We would like to get more information about your case, feel free to send us an email to [protected]@motorola.com referring to this post.

Regards,
Motorola Support

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