[Resolved]  Mpokket — Charging very high penalty charges

My mpockket registered no -[protected]
Name-sandeep kumar

I have took a loan of 6000 and after that i lost my phone while traveling from delhi to my hometown and today its 75 days since i haven't paid my loan i am student i have no income source since i m in my house in this pandemic situation and they are calling me anytime and harrasing me with all kind of threats they scream at me... I told them that i m ready to pay my main amount with interest but they are harassing me saying u need to pay the penalty nothing can be done and they charge penalty @44 rs oer day isn't it too high?. Please help me.. Plzz their customer service is very bad they scream at students like m thier servent its very depressing.
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Aug 14, 2023
Complaint marked as Resolved 
I paid all the charges charged by mpokket my complaint was not resolved bt its of no use now
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We understand your concern. We would get in touch with you shortly & resolve your concern.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Our team has spoken to you & we believe your concern has been resolved
We understand your concern. We would get in touch with you shortly & resolve your concern.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Our team has spoken to you & we believe your concern has been resolved.

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