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mPokket Complaints & Reviews

4.9
Updated: Dec 31, 2025
Complaints 1286
Resolved
1254
Unresolved
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mPokket reviews & complaints page 59

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M
Mohankrishna Choudary
Dec 23, 2020
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
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I had taken 10000 loan, till now i had paid 30000, it's a trap app, please resolve this
Mar 18, 2024
Complaint marked as Resolved 
Verified Support
Feb 15, 2024
mPokket Customer Care's response
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Hi Mohankrishna,

We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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    Rydsz
    from Powai, Maharashtra
    Dec 21, 2020
    Feb 15, 2024
    This thread was updated on Feb 15, 2024
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    This company provides fake loans to stufents and then leaks data from their phone and contacts people from the stolen contacts through internet and then abuses and harasses the people and provides false information and extorts money.
    Strict action should be taken against this company. They steal and misuse private data of people inorder to extort money.
    Mar 18, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 15, 2024
    mPokket Customer Care's response
    Hi Ryan,

    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

    Regards,
    Team mPokket.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    Hi Rysdz,

    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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      AKKABATHULA PRADEEP
      from Salem, Tamil Nadu
      Dec 21, 2020
      Feb 15, 2024
      This thread was updated on Feb 15, 2024
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      Call

      I paid loan in time and for upcoming loan also I will pay in time but they are calling me daily why...
      Helpful
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      2 found this helpful
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      M
      Mah404
      from Delhi, Delhi
      Dec 20, 2020
      Sep 21, 2023
      This thread was updated on Sep 21, 2023
      Resolved
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      Hack my contact list and gallery pic and harassing me

      Address: kolkata

      I took loan from mpokket 8000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 8000rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number...
      Helpful
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      30 found this helpful
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      M
      Muze Veda
      Dec 19, 2020
      Feb 15, 2024
      This thread was updated on Feb 15, 2024
      Resolved
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      Address: Kolkata
      Website: Mpokket.in

      I said I will pay but I need some time.. but they r hacking my contact n calling my them.. harrassing them to pay.. please do something.. I said I will pay I need jst a month.
      Mar 18, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 15, 2024
      mPokket Customer Care's response
      Hi Muze Veda,

      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
      Hi Muze Veda,

      Our team has spoken to you & we believe your concern has been resolved.
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        S
        Sujith Sujii
        from Powai, Maharashtra
        Dec 12, 2020
        Feb 15, 2024
        This thread was updated on Feb 15, 2024
        Resolved
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        I had taken money from this, when I am in studying period and due to certain reasons of medical and lockdown I have no money to pay them back, I have said them to wait unitill i get a job, i'll definetly pay them back, but mpokket team limits out their boundary by conatcting my relations and multiple times call during day which have uncertain questions to answer.

        I have multiple evidences that this company only working to harash the poor family, Now I am able to pay them back, but I am writing this for its business removal. They charged me 12k of 6k amount as penalty and fine in just 121 days
        Mar 18, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 15, 2024
        mPokket Customer Care's response
        Hi Sujith,

        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

        Regards,
        Team mPokket.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        Hi Sujith Sujii,

        Our team has spoken to you & we believe your concern has been resolved.
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          inchara_nag
          Dec 10, 2020
          Feb 15, 2024
          This thread was updated on Feb 15, 2024
          Resolved
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          Resolved

          I want to delete my mPocket account permanently for some private issues.
          Mar 18, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 15, 2024
          mPokket Customer Care's response
          Hi Inchara_nag

          Our team has spoken to you & we believe your concern has been resolved.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          Please DM us your registered number & we would certainly help you.
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Hi Inchara_nag

          Our team has spoken to you & we believe your concern has been resolved.
          Hi Inchara_nag

          Our team has spoken to you & we believe your concern has been resolved.
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            M
            MORI DEBBARMA
            Dec 9, 2020
            Sep 20, 2023
            This thread was updated on Sep 20, 2023
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            Delete my bank Account

            I just started a new mpokket account few days back when I wanted to borrow money from the mpokket while it's shows that my bank account is already exists so Kindly please delete my existing bank account as I have only one bank account so that I can add a new bank account to borrow loan from mpokket. Thank you...
            Helpful
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            21 found this helpful
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            Rakesh rekh
            from Powai, Maharashtra
            Dec 9, 2020
            Feb 15, 2024
            This thread was updated on Feb 15, 2024
            Resolved
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            Resolved

            Address: Kolkata

            I have used mpokket during college days and I have repaid my loans. As I am not using the this app for a long time I have..I have 3 months extra time
            Mar 18, 2024
            Complaint marked as Resolved 
            Dec 09, 2020
            Updated by Rakesh rekh
            I have used mpokket during college days and I have repaid my loans. As I am not using the this app for a long time I have..I have some time 3 months
            Verified Support
            Feb 15, 2024
            mPokket Customer Care's response
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Hi Rakesh,

            Please DM us your registered number & we would certainly help you.
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              K
              Kishore konapuri
              from Powai, Maharashtra
              Dec 7, 2020
              Sep 20, 2023
              This thread was updated on Sep 20, 2023
              Resolved
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              Amount not credited to my account

              Address: Proddatur
              Website: Mpokket

              Hello sir/madam
              I apply 2 loans on mpokket
              date of loan apply : 05 dec 2020
              1 loan successfully credited in my account
              1 loans credited date : 05 dec 2020

              remaining 1 loan of rs.2000 not credited in my account
              till now

              i send a mail to mpokket
              they said the amount will be credited in your account .they are still not respond

              solve the issue as early as possiblebr...
              Helpful
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              A
              Abhishek111997
              from Powai, Maharashtra
              Dec 7, 2020
              Feb 15, 2024
              This thread was updated on Feb 15, 2024
              Resolved
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              Resolved

              I had taken loans and repaid them in time, but it still has affected my CIBIL score, so want to delete my account
              Mar 18, 2024
              Complaint marked as Resolved 
              Verified Support
              Feb 15, 2024
              mPokket Customer Care's response
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Hi Abhishek,

              Our team has spoken to you & we believe your concern has been resolved.
              Hi Abhishek111997,

              Our team has spoken to you & we believe your concern has been resolved.
              Helpful
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              1 found this helpful
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                Sai Kumar kolli
                Dec 2, 2020
                Feb 15, 2024
                This thread was updated on Feb 15, 2024
                Resolved
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                I have used mpokket during college days and I have repaid my loans. As I am not using the this app for a long time I have decided to delete my account . I have contacted the support multiple times and there is response like concern department is working but I haven't got an update till now. I have submitted my account deletion request last year 26/9/2019. They contacted me over phone and I have asked them to delete my account . They said they have taken request . As there is no multi factor authentication to the api with simple mail id and password you can login and you are able to take loan and i am so concerned over my privacy.
                Mar 20, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 15, 2024
                mPokket Customer Care's response
                Our team has spoken to you & we believe your concern has been resolved.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Hi Sai,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                  yogendraraiiwar1
                  Nov 30, 2020
                  Sep 20, 2023
                  This thread was updated on Sep 20, 2023
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                  Address: batiyagarh damoh

                  I have to account on mpocket and i want to borrow money but just bcoz of having two mpocket accounts i am unable to borrow money, so i want to delete my one account so that i can use one account.
                  Dec 5, 2020
                  Complaint marked as Resolved 
                  mpocket team resolved my problem.
                  We are happy to address and resolve your concern.
                  We are happy to address and resolve your concern.
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                    bisht55
                    from Powai, Maharashtra
                    Nov 28, 2020
                    Sep 21, 2023
                    This thread was updated on Sep 21, 2023
                    Resolved
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                    Resolved

                    Harassment calls by mpocket

                    I have taken loan amount of 10k during lockdown and I have always paid my loan on or before time earlier.
                    But now I am unable to pay the loan as they as have charged 21k as a penalty for 180 days and they keeps on calling me from the morning to late night.
                    They have also started calling my family members and they have also destroyed my reputation in my college. I don't have any job and I am ready to pay the amount I have took...
                    Helpful
                    21 other people found this review helpful
                    21 found this helpful
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                    S
                    Sushil Juriya
                    Nov 27, 2020
                    Sep 20, 2023
                    This thread was updated on Sep 20, 2023
                    Resolved
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                    Resolved

                    Address: Kalru merta City nagour Rajasthan

                    मने 14 तारीख को लोन लने फॉर्म भेरा था
                    और उसमे 1000 को tarsfer कर दिया बताया गया जो कि अभी तक मेरे खाते में नहीं आए h
                    और मने वापस मेरी तरफ लोन से पैसे मिले भी नहीं
                    मन मेरी जब वापस 1117 वापस भर दिया है 16 को भेरा था लोन rrpenmt किया मुझे मेरे 1117 rupiya waps चाहिए
                    आपने लोन दिया भी नहीं और मेरे खाते से कैसे पैसे काट लिए गए
                    आपका कस्टमर कयर के नांबर बेजो
                    Oct 22, 2023
                    Complaint marked as Resolved 
                    Verified Support
                    Sep 02, 2023
                    mPokket Customer Care's response
                    Hi Sushil,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    Verified Support
                    Sep 20, 2023
                    mPokket Customer Care's response
                    Hi Sushil,

                    Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                    We understand your concern. We would get in touch with you shortly & resolve your concern.
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Our team has spoken to you & we believe your concern has been resolved.
                    Our team has spoken to you & we believe your concern has been resolved.
                    Our team has spoken to you & we believe your concern has been resolved.
                    Helpful
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                      Prashik Muneshwar
                      Nov 26, 2020
                      Feb 15, 2024
                      This thread was updated on Feb 15, 2024
                      Resolved
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                      Resolved

                      Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                      I have taken a loan of 8000 rupees but due to lockdown and home financial issue I somehow could not manage to repay the amount. Though i have paid the loans on time which I have taken earlier. The company is also charging high interest and also they are not following the rbi guidelines.
                      I want to pay the loan but right now it is not poasible . But the company is continuously harrasing and also hacked my contact list .
                      Mar 18, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 15, 2024
                      mPokket Customer Care's response
                      Our team has spoken to you & we believe your concern has been resolved.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      Our team has spoken to you & we believe your concern has been resolved.
                      Helpful
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                        Nivi06*
                        from Powai, Maharashtra
                        Nov 26, 2020
                        Feb 15, 2024
                        This thread was updated on Feb 15, 2024
                        Resolved
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                        Resolved

                        I took loan of rupees 2000 from mpocket today I paid my loan.. My money got deducted from bank account but it is showing that due is still pending ..im really disappointed from this issue...
                        Solve this issue as soon as possible
                        Mar 17, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 15, 2024
                        mPokket Customer Care's response
                        Our team has spoken to you & we believe your concern has been resolved.
                        We understand your concern. We would get in touch with you shortly & resolve your concern.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Our team has spoken to you & we believe your concern has been resolved.
                        Hi Nivi06,

                        Our team has spoken to you & we believe your concern has been resolved.
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                          Ishant_sharma
                          Nov 25, 2020
                          Sep 20, 2023
                          This thread was updated on Sep 20, 2023
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                          Resolved

                          Address: Kolkata

                          I have taken a loan of 10k on the app and now they are demanding for the 16k after and saying that they would call my relatives to ruin the reputation.
                          I am ready to pay the main amount as according to the RBI moratorium, it is really high and I am still ready to pay the amount slowly and gradually as I am a student living far away from my parents. I have paid them for the previous loans as well and now they are making harassing calls on my number.

                          The hacked my device and got the numbers and now they are saying that they will call to every contact on daily basis.

                          I just wish to reduce my late payment fees a bit and stop the charges. I am ready to pay the amount in the instalments.
                          Oct 21, 2023
                          Complaint marked as Resolved 
                          Verified Support
                          Sep 02, 2023
                          mPokket Customer Care's response
                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                          Verified Support
                          Sep 20, 2023
                          mPokket Customer Care's response
                          Hi Ishant,

                          Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Our team has spoken to you & we believe your concern has been resolved.
                          Our team has spoken to you & we believe your concern has been resolved.
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                            Debashis1999
                            from Powai, Maharashtra
                            Nov 23, 2020
                            Feb 15, 2024
                            This thread was updated on Feb 15, 2024
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                            Resolved

                            Address: Bhubaneswar

                            Hey i take loan from mpokket before 1 month of lockdown the i can't repay the loan then they call me everyday 10 time and more and they warning me to pay the loan in Corona time i totally jobless and moneyless they didn't listen my problem very disappointed
                            Mar 18, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 15, 2024
                            mPokket Customer Care's response
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Hi Debasis,

                            Please DM us your registered number & we would certainly help you.
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                              Vinod9971
                              Nov 22, 2020
                              Sep 20, 2023
                              This thread was updated on Sep 20, 2023
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                              Complaint / late penalty fee & Repayment

                              Website: Mpokket

                              Dear Mpokket,

                              I taken a loan 6500 but due to covid-19 and lockdown I have Could not do it pay on time.Your recovery team day by day mental torture me just like I am a criminal. Which has upset me a lot.So upset that i believe in suicide. I am student so not any income source of me . I request please waive off my late penalty fee. and i definitely will do pay my loan amount same day.

                              Loan I'd -

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