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mPokket Complaints & Reviews

4.9
Last updated May 10, 2024
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mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints page 58

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A
Aditya0001
Mar 27, 2024
This thread was updated on Mar 27, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't call me!

I have not taken any loan from your app why you are calling me? From today onwards don't call me a single time...
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Vijay19909
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding penalty charges

I am mpokket customer from past 2 years. I took a loan of amount 6000 with interest it is 7000. Due to financial issues and lockdown I was unable to pay. Now, they want me to pay 23000. Which is almost 200%. I can't pay that much. Last mother my mother also died. Now, they are calling to my father to pay the money. I will pay the money 7000 which was taken. Please help me with this. My mobile number is [protected]...
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nikhilthakur1738
Aug 29, 2023
This thread was updated on Aug 29, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and breach of private information.

I was a loyal costumer of mpokket for 2 years. I am a student and i needed some money so I took many loans from them and repaid them on time. Few months earlier I took 3 loans from them. During lockdown i was unable to pay the loan I kept sending them emails that I need some time and i will pay when I have money.
Now they are harassing me and my family by continuously calling day and night with more than 20 calls in a day. I am ready...
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Sirisha Kancharlapalli
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging high amount of interest in lockdown period

My name is kancharlapalli sirisha. I have taken the loan in mpokket loan application on march 12 2020. Amount 10, 000 & with adding interest it is 10, 575. It's due date 11 may 2020. Everyone o[censored]s knows that the whole country was lockdown on march 22 & it's continued. According to rbi guidelines the monitorium is extended till august 31st. It should be followed by every financial institutions & linkedup companies. Now i had penalty of 18,...
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I
Insomnia Event
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Privacy breaches and abusive language

There have been serveral times i have been verbally tortured because of late payment and dues.
But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer.
But the catch is they said that i have given someone’s number...
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Insomnia Event
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Privacy breaches and abusive words

There have been serveral times i have been verbally tortured because of late payment and dues of my sons loan.
But the main problem is that they accessed my sons contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer.
But the catch is they said that i have...
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Y
yatogami kuroh
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassing and threatening

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I have taken the loan from this company on 12 march 2020. As you know the situation became that time around the world. Everyone losses their job and i was not able to pay but i was ready to pay in next month but they have put lots of late charges and i am refuse to pay charges but recovery agent threaten me and hack my phone contacts and calling them and harrast the peoples...
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S
Subhendu koner
Oct 5, 2023
This thread was updated on Oct 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment mpokket company

Address:Vill-neor, post-saknara, dist-burdwan, pin-713421, westbengal

Please help stop m pokket harrasment everyday they are calling to my parents and relatives for repayment help but how can they pay repayment instead of me?? I was taken loan from m pokket but i was paid off all loan on time or in time now this ... Please stop harresment and give me time...
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A
anjali uday singh
Oct 5, 2023
This thread was updated on Oct 5, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Privacy breaches and inappropriate words against women

Address:Kolkata

There have been serveral times i have been verbally tortured because of late payment and dues.
But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer because i am a girl.
But the catch is they said that i have given...
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A
ATTITUDE ERA
from Noida, Uttar Pradesh
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abusive threatening misbehaving high penalty charge

Sir as mentioned this company provides loan to students now like me there are lots of students who study and work in small private company for there pocket money because we are not much dependent on parents I don't know about pandemic will happen even no one knows that it will happen I have taken the loan before lockdown then suddenly things happened after lockdown I have paid there installment but some were left because I am going through...
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Tejas Kumar Gayakwad
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Charging too much penalty charges

Address:Kolkata

Dear team why are you abusing I complained to rbi now on very higher note, during lockdown you charges me the penalty of rs 1000 even I am ready to pay the orignal repayment amount, I lost my job in this pandemic because of this I got late to pay but you have to understand the situation of pandemic, now rbi will deal with you if you do not clear my penalty.

If you want to allow me to pay the orignal repayment amount call me...
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H
Harishwar N
from Hāora, West Bengal
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want to deactivate my account from mpokket

They are not deleting my account.please help me to deactivate my mpokket account...
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P
Psk09
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Privacy breaches

There have been serveral timesi have been verbally tortured because of late payment and dues.
But the main problem is that they accessEd my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay.
But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as...
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H
Harishwar N
from Hāora, West Bengal
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About not deleting my account

Website:[email protected]

I want to deactivate my mpokket account. But they are not doing it....
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Harpreetsingh977
from Jalandhar, Punjab
Sep 20, 2023
This thread was updated on Sep 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan paid mpokket say failed transaction

Address:65, Shiva enclave zirakpur

I make loan repayment of mpokket but my amount debited from account and mpokket system said you payment fail...
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Harpreetsingh977
from Jalandhar, Punjab
Sep 20, 2023
This thread was updated on Sep 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan paid app say open loan

Address:65, Shiva enclave zirakpur

Yesterday i have paid an amount of rs 2201 my account was deducted rs 2201 successful but mpocket app say failed transaction app say open loan plz help and solve the problem i have provide screenshot of deducted amount to pay mpocket...
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S
Saik777
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

i make loan repayment of mpokket but my amount debited from account and mpokket system said you payment fail

I paid my loan amount of 2708, after that it was showing repayment under process and then after few minutes it is showing that the repayment has failed. I paid the loan amount through debit card (Screenshot is provided), as you can see payment has been made to mpokket and it was successful. The amount was paid but it is still showing that loan is due and the repayment has failed...
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vishal0030
Oct 1, 2023
This thread was updated on Oct 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Threat to privacy

Address:54/C Hazra Road, 1st Floor, Kolkata – 700019

I have taken a loan from mpokket.
The principal was rs 9000 something. I have taken that loan for 3 months but due to financial crisis i couldn't pay the amount. When one extra month passed they started calling my family members, relatives, friends, colleagues and uses intolerant language and provides wrong information to all. Then i received a call from them and then one executive of company uses abusive words on call and i retaliate...
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Veekshith Kumar
Feb 12, 2024
This thread was updated on Feb 12, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental harassment and reputation

Address:kolkata

I said I will pay money but they are calling to our relatives they have damaged my reputation I'm the person to pay the money but I'm not having money now...
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Vishall1227
Oct 1, 2023
This thread was updated on Oct 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Make fraud with me. I had paid loan amount twins and but still it is not confirming and charged double plenty.

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

RESPECTED SIR/ MADAM
I was repaying my loan amount through UPI option but when i entered the UPI vpa then I confirm the payment Of RS 2360 and as you can see in below screenshot the payment was successful received to mPokket Account but it was still show me the Payment was not received to you. And due to your slowness tomorrow you will pay me a fine and make my cibil become bad. 😤😡
The UPI Id was - [protected]@paytm from...
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