[Resolved]  Mpokket — False Loan, Harassed me & my family, Privacy data theft

Address:

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

Dear Sir/Mam,

I'm Monisha Sarkar. I took the loan amount 2000 rs. on 24/06/2020 and after taking the loan they gave me a contract note along with the loan amount & repay details. But after few days suddenly I noticed that two new loans have shown in the mPokket loan app ( 2400 & 1200). I thought that there was a technical glitch in the app. Then several times I tried to contact the support team, but not no kind of response from their side. 1st loan I missed because I'm not able to repay the loan due to the financial crisis in the lockdown period. After few days, they started calling repeatedly me day & night. first my conversation with the company representative i came to know that two loans, not technical glitches this is real and I'm responsible repay this loan amount of 3600 Rs. right after I check my email & bank statement but i did not find any email or contract note & any kind of transaction regarding these two loans (3600 Rs.). I decided not to pay my first loan as long as they waive off my two false loans. day after day they increase call and abuse and threaten me they told " either you pay loan neither your private call & chat leaked in public and called your relative & friends for your defamation ". after I came to know they accede my phone and my privet data and misuse it. that is the clearly against law of land also its criminal offense Under IT Act. besides the loan interest day by day increase rapidly without any Law or any kind of percentage. first of week penalty 4 Rs. day after 100 Rs. after six months i saw my loan amount 11000 Rs. along with loan interest first of my loan amount 2000/- ( this loan amount i received ). last two loan amount 2400, 1200/- (this loan amount i not received) so i think you understand how much i pay for this interest. till now i not pay my loan amount because i received only 2000 Rs. rest of 3600 Rs.not received my account and i did not apply for any kind of loan how can i get this loan. every time i asked the pocket representative what your doing is not legal. he/she told me our company already registered with RBI, and the government allowing doing this . after i did some research i found this company totally lie they not registered with RBI.

lastly, i say one thing they doing illegal and unethical & behavior like an animal. thous all the thing doing front the government & legal system. they trap a poor man in their loan cycle and utilized their innocence for their profit. I hope some actions taken by government this type of fraud company, public awareness not only thing to do.
some E-mail snapshots received by Mpokket attached below

Thanks in advance I hope my problem is resolved as soon as possible.
Yours Sincerely,
Monisha Sarkar