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mpokket.com
4.9
Updated: Nov 24, 2025
Complaints 1271
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1235
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36
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mPokket reviews & complaints page 55

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V
Vinay Kumar00
Jun 10, 2021
Sep 12, 2023
This thread was updated on Sep 12, 2023
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Hello yesterday i paid my loan of 530rs but showing that not paying at mpokket loan app
my money is debited please help me
my reference number[protected]
on[protected]
my number [protected]
i am vinaykumar
+2 photos
Aug 14, 2023
Complaint marked as Resolved 
resloved
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We understand your concern. We would get in touch with you shortly & resolve your concern.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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Our team has spoken to you & we believe your concern has been resolved.
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    Amasum
    Jun 8, 2021
    Feb 18, 2024
    This thread was updated on Feb 18, 2024
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    Address: Kolkata

    I repay my loans on 8th june 2021 but app shows remain unpaid and my money debited from my bank account
    Mar 20, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 18, 2024
    mPokket Customer Care's response     Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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    Please DM us your registered number & we would certainly help you.
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      alice2209
      Jun 7, 2021
      Feb 18, 2024
      This thread was updated on Feb 18, 2024
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      I've been applying mpokket loan since 2 days and it shows that there's an issue with the bank. But I get sanction letters everytime I'm told to reapply.
      Mar 20, 2024
      Complaint marked as Resolved 
      Verified Support
      Feb 18, 2024
      mPokket Customer Care's response       We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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      Please DM us your registered number & we would certainly help you.
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        Mohammad Ameen
        Jun 3, 2021
        Feb 18, 2024
        This thread was updated on Feb 18, 2024
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        Address: NAGOD

        Sir mujhe kuch time or chahiye payment chukane ki liye kyoki sir abhi scholarship bhi nhi aaye h or lockdown ki wajah se payment bhi nhi h plz sir kuch madad kijiye mere pass payment aate hi hm pay kr dege due charge dono milaki pay kr duga sir
        Mar 20, 2024
        Complaint marked as Resolved 
        Verified Support
        Feb 18, 2024
        mPokket Customer Care's response         Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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        Please DM us your registered number & we would certainly help you.
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          shuklasgreat
          May 18, 2021
          Sep 20, 2023
          This thread was updated on Sep 20, 2023
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          Resolved

          Harassment on the basis of Unreasonable Interest inflation

          Dear Sir/Mam,

          I am an mpokket customer. I issued a loan amounting to INR 10, 000 between the period Oct-2020 to Dec-2020. I had issued loan from the said service earlier as well and had never defaulted but due to the ongoing COVID-19 pandemic I failed to make the payments on time. As a result, a ridiculously large amount of interest was imposed without any prior warning.

          The outstanding amount was shown to...
          +9 photos
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          adarsh07
          May 18, 2021
          Feb 18, 2024
          This thread was updated on Feb 18, 2024
          Resolved
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          Resolved

          So I have taken 10 k loan bt coz of covid I was not able to pay so they always called me and try to give me depression and finally when I was able to pay the amount I called them and told I will pay the amount they asked me to pay 25 k as 10 was my loan amount and 15 k is the penalty charges . In this lockdown how a person can pay this much I am ready to pay 12 k what to do plz someone help me . They are threatening me by sending me the recovery notice in my college as well as my home
          Mar 20, 2024
          Complaint marked as Resolved 
          Verified Support
          Feb 18, 2024
          mPokket Customer Care's response           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          View replies
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Reply
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            arnav_dubey
            May 16, 2021
            Sep 12, 2023
            This thread was updated on Sep 12, 2023
            Resolved
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            Resolved

            I have reached out to them many times on [protected]@mpokket.com regarding deleting my loan account but they are not. Instead just seding an automated message.
            Oct 18, 2023
            Complaint marked as Resolved 
            Verified Support
            Sep 12, 2023
            mPokket Customer Care's response             Our team has spoken to you & we believe your concern has been resolved.
            View replies
            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Please DM us your registered number & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been resolved.
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            Our team has spoken to you & we believe your concern has been resolved.
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              Dhiraj Nandi
              May 15, 2021
              Sep 12, 2023
              This thread was updated on Sep 12, 2023
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              Resolved

              I Have paid Total Loan but in CIBIL ScoreThe loan is not Closed What's problem with Mpokket
              +2 photos
              Sep 13, 2023
              Complaint marked as Resolved 
              Ok
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              We understand your concern. We would get in touch with you shortly & resolve your concern.
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              We are happy to address and resolve your concern.
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              We are happy to address and resolve your concern.
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              We are happy to address and resolve your concern.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                Prudhvi Raj Sadhu
                May 14, 2021
                Oct 5, 2023
                This thread was updated on Oct 5, 2023
                Resolved
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                Resolved

                I'm complaining about harassment by mPokket

                I took loan from mpokket of 10000/- I use to repay EMI on time that too huge amount of interest . Now I couldn't able to pay because I'm not making any money though I'm jobless . But they are calling me and harassing me daily .. some time I don't pick their call but they keep on calling . Now they sent reminder notice to my address, ma parents saw the notice and thought it as a legal notice. I lost my reputation in my home....
                +3 photos
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                R
                Rammano
                May 14, 2021
                Sep 6, 2023
                This thread was updated on Sep 6, 2023
                Resolved
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                Resolved

                Legal notice

                I request you guys It's is worst app don't take loan his take more interest rates and harassing daily I'm talking just 10.000 his asking 23000 just 7 months if you not pay money his send legal notice in ur home ..Every mpocket victims his send legal notice then after you file case against the mpoket to near by cyber crime police station I'm also file case against mpoket...
                +2 photos
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                344 found this helpful
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                S
                Sai Ramakanth Kodi
                May 13, 2021
                Feb 18, 2024
                This thread was updated on Feb 18, 2024
                Resolved
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                Resolved

                My registered E-Mail: [protected]@gmail.com
                My registered phone number: [protected]

                I have cleared all dues nothing is pending and company is marked as active state in my cbil please kindly help me .
                when they contacted me when i cleared all my dues i asked them to delete my account and number of mails sent to them instead they added wrong statements in my CBIL score which is totally wrong
                Mar 20, 2024
                Complaint marked as Resolved 
                Verified Support
                Feb 18, 2024
                mPokket Customer Care's response                 Our team has spoken to you & we believe your concern has been resolved.
                View replies
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                Reply
                Our team has spoken to you & we believe your concern has been addressed.
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                Our team has spoken to you & we believe your concern has been resolved.
                Reply
                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                Reply
                Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                  L
                  LG Sweetoo
                  May 10, 2021
                  Apr 5, 2024
                  This thread was updated on Apr 5, 2024
                  Resolved
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                  Resolved

                  As it is lockdown there is no income, but the mpocket is call daily and incresing the penalty.
                  Need serious help
                  May 7, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Apr 05, 2024
                  mPokket Customer Care's response                   Hi LG Sweetoo,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Regards,
                  Team mPokket.
                  View replies
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
                  Hi LG Sweetoo,

                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Reply
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                    Oms99
                    May 7, 2021
                    Feb 18, 2024
                    This thread was updated on Feb 18, 2024
                    Resolved
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                    Resolved

                    I am getting so much calls from even after telling them to delete my account I have strictly told them you need not to call me day and night just delete my account
                    Mar 20, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 18, 2024
                    mPokket Customer Care's response                     We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    View replies
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                    Reply
                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                      Swagata Rath
                      May 6, 2021
                      Feb 18, 2024
                      This thread was updated on Feb 18, 2024
                      Resolved
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                      Resolved

                      I've been asking them to delete my account since 3 months but they're not doing anything.
                      Mar 20, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 18, 2024
                      mPokket Customer Care's response                       Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                      View replies
                      They're just fooling around. But not doing what I'm asking them to do.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                      Reply
                      Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                        Surajj raii
                        May 6, 2021
                        Feb 18, 2024
                        This thread was updated on Feb 18, 2024
                        Resolved
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                        Resolved

                        I don't get loan amount and they are calling to pay due on time

                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                        Hello, I requested for a loan of Rs. 1000 on 10 April 2021. But I didn't get any loan amount in my account till now . I send bank statement 1 week ago but still i didn't get any resolution from mpokket. Once again I'm sending this mail along with bank statement. I called many times to mpokket executive but everytime executive tell a new thing. Loan due date is 09May 2021...
                        +1 photos
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                        Pradeep098
                        May 6, 2021
                        Feb 18, 2024
                        This thread was updated on Feb 18, 2024
                        Resolved
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                        Resolved

                        Address: Indore

                        I have taken loan 10000 before corona
                        Now how i can pay the high amount of intrest toatal amount 18165
                        We r from poor families how we can pay now
                        The mpocket members are harrashing me withe their calls
                        +1 photos
                        Mar 20, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 18, 2024
                        mPokket Customer Care's response                         Hi Pradeep,

                        Our team has spoken to you & we believe your concern has been resolved.
                        View replies
                        Hey Pradeep, I am also facing a similar situation. I wanted to ask if your complaint has been resolved? Thank You
                        Reply
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Reply
                        Hi Pradeep,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Reply
                        Hi Pradeep,

                        Our team has spoken to you & we believe your concern has been resolved.
                        Reply
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                          DarkFire
                          May 6, 2021
                          Oct 5, 2023
                          This thread was updated on Oct 5, 2023
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                          Resolved

                          Repaid loans and still getting calls

                          I repaid loans through UPI and the money has been debited from my bank account but it doesn't show on the mpokket app, I called their support team several times and sent my bank statement.
                          Went through the trouble of contacting my bank as well and they say money has been credited to mpokket successfully and they have to check their account.
                          The employees at mpokket send automated email replies and when I call they say "send...
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                          KANXIT patle
                          May 4, 2021
                          Feb 18, 2024
                          This thread was updated on Feb 18, 2024
                          Resolved
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                          Resolved

                          Ur executive are calling frequently and im irritated bt this
                          Mar 20, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 18, 2024
                          mPokket Customer Care's response                           Hi Kanxit,

                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          View replies
                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
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                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          Reply
                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          Reply
                          Please DM us your registered number explaining your issue in detail & we would certainly help you.
                          Reply
                          Our team has spoken to you & we believe your concern has been addressed.
                          Reply
                          Hi KANXIT,

                          Our team has spoken to you & we believe your concern has been addressed.

                          Regards,
                          Team mPokket.
                          Reply
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                            Esakki Durai
                            Apr 28, 2021
                            Feb 18, 2024
                            This thread was updated on Feb 18, 2024
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                            Resolved

                            Dear sir,
                            My friend was finished college last year. For final semester he didn't have Money to pay College fees. So he take amount from mpokket loan application. After that Corona issue he didn't get any job. Now they are harassing him and blockmailing him. Please find the solution.
                            My number-[protected]
                            +1 photos
                            Mar 20, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 18, 2024
                            mPokket Customer Care's response                             Hi Esakki Durai,

                            Our team has spoken to you & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
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                            We understand your concern. We would get in touch with you shortly & resolve your concern.
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                            We are happy to address and resolve your concern.
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                            Our team has spoken to you & we believe your concern has been addressed.
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                            Our team has spoken to you & we believe your concern has been resolved.
                            Reply
                            Hi Esakki Durai,

                            Our team has spoken to you & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
                            Reply
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                              rajjashnani
                              Apr 28, 2021
                              Feb 18, 2024
                              This thread was updated on Feb 18, 2024
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                              Loan paid when I took loan I pay hand to hand to upi id of mpokket

                              Bad service of mpocket because i took loan for increase limt acording to customer care and pay without using amount and pay intrest also but your company not respording and now 1month later they call.me.and say pay loan and i also mail payment recipt to supportmpocket and no.action taken...
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                              Our team has spoken to you & we believe your concern has been resolved.
                              mPokket
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              mPokket

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