Claimed

mPokket Complaints & Reviews

4.9
Last updated May 10, 2024
Complaints 1191
Resolved
1169
Unresolved
22
Quick Links
Statistics
Share
Contacts

File a complaint to mPokket

Having problems with mPokket?

File a complaint and get it resolved by mPokket customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
mPokket
Customer Service Contacts

mPokket Phone Numbers

Phone
+91 33 6645 2400
720
636

mPokket Website

mPokket Head Office Address

PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2,
EP & GP, Sector V, Bidhannagar

Kolkata
Kolkata District
West Bengal
India
700091

mPokket reviews & complaints page 55

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Prashik Muneshwar
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment for money

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

I have taken a loan of 8000 rupees but due to lockdown and home financial issue I somehow could not manage to repay the amount. Though i have paid the loans on time which I have taken earlier. The company is also charging high interest and also they are not following the rbi guidelines.
I want to pay the loan but right now it is not poasible . But the company is continuously harrasing and also hacked my contact list ....
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
N
Nivi06*
from Powai, Maharashtra
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I repayed my loan today but they are saying failed repayment

I took loan of rupees 2000 from mpocket today I paid my loan.. My money got deducted from bank account but it is showing that due is still pending ..im really disappointed from this issue...
Solve this issue as soon as possible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
I
Ishant_sharma
Sep 20, 2023
This thread was updated on Sep 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaining regarding the threat calls and the harassing calls made by the advisers.

Address:Kolkata

I have taken a loan of 10k on the app and now they are demanding for the 16k after and saying that they would call my relatives to ruin the reputation.
I am ready to pay the main amount as according to the RBI moratorium, it is really high and I am still ready to pay the amount slowly and gradually as I am a student living far away from my parents. I have paid them for the previous loans as well and now they are making harassing calls...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
7 Comments
Report
Copy
D
Debashis1999
from Powai, Maharashtra
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mentally Harassment

Address:Bhubaneswar

Hey i take loan from mpokket before 1 month of lockdown the i can't repay the loan then they call me everyday 10 time and more and they warning me to pay the loan in Corona time i totally jobless and moneyless they didn't listen my problem very disappointed...
Helpful
1 other people found this review helpful
1 found this helpful
5 Comments
Report
Copy
V
Vinod9971
Sep 20, 2023
This thread was updated on Sep 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint / late penalty fee & Repayment

Website:Mpokket

Dear Mpokket,

I taken a loan 6500 but due to covid-19 and lockdown I have Could not do it pay on time.Your recovery team day by day mental torture me just like I am a criminal. Which has upset me a lot.So upset that i believe in suicide. I am student so not any income source of me . I request please waive off my late penalty fee. and i definitely will do pay my loan amount same day.

Loan I'd -

1...
Helpful
7 other people found this review helpful
7 found this helpful
9 Comments
Report
Copy
G
Girish78
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About open loans

Sir i had already made payment on time against my loans but it showing open on my cibil report due to which my cibil score get affected and it decreases day by day. So please help me in it and make that issue clear...
+1 photos
Helpful
1 other people found this review helpful
1 found this helpful
5 Comments
Report
Copy
A
angira nandi
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cyber Harassment

I took a loan of rs. 3000 and due to this lockdown I am unable to pay this and the interest has sum upto rs. 9000. You people have hacked my phone contacts and gallery, calling people from my contacts illegally and sharing my personal information. You Mpocket people are also sending me threatening email. If this harassment does not stop I will be complaining to consumer forum for this illegal practice....
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
8 Comments
Report
Copy
S
Surya.dj07
Feb 7, 2024
This thread was updated on Feb 7, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but payment failed please take action

I was paid my loan amount of 553 today(20/11/2020), amount debited but payment failed.

Loan Id : 12255394
Mobile number : [protected]
Email : surya.[protected]@gmail.com

I attached my loan number and payment failed and amount debited screenshots...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Surya.dj07
Sep 20, 2023
This thread was updated on Sep 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited but payment failed

Address:PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. – 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal-700091
Website:mpokket.in

I payed my loan amount 553, amount debited but payment failed.

Loan id : CR80C15FA1ID12255394...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Myakala Sai Teja
Sep 20, 2023
This thread was updated on Sep 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm complaining about the loan amount didn't credited

The loan amount of rs 2000/-, which is taken on Nov 18 at 02:16 pm, didn't credited till now.please rectify your mistake and make sure to deposit my amount otherwise cancel it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
J
Jaydevsinhvala
from Powai, Maharashtra
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

So high penalty

I have taken loan from mpokket, I can't pay from lockdown they will add penalty very high, my loan amount ......
Helpful
Be the first one to find this review helpful
Found this helpful?
7 Comments
Report
Copy
U
Unmukat
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about the harassment and threats

I received a call from mpokket agent about my payment and he started threatening me and my mom to make the immediate repayment. I lost the job because of pandemic and my father Is deceased . So I have no means to repay the debt. I am currently looking for a job and i will repay the amount as soon as i get another job. Kindly look into the matter. My name is unmukat sharma...
Helpful
Be the first one to find this review helpful
Found this helpful?
5 Comments
Report
Copy
S
Satyr
Oct 1, 2023
This thread was updated on Oct 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrassing, No response from authority

I paid a loan a time ago but they kept harrassing me through calls and messages, even they hacked my phone book and started harrassing my family, my relatives and friends without any reason. I mailed them about the issue and got a call. They asked me for proof. When i asked them to delete my account they said, Write a mail to us and we will delete. I wrote the mail 3 times and they haven't done the work. After sometime, i tried to call them...
+1 photos
Helpful
3 other people found this review helpful
3 found this helpful
6 Comments
Report
Copy
V
Venky0898
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Penalty issue

I had taken 6500 loan in this with interest it would be 7200rs due to some personal problems and covid i did not pay the loan but now they are asking to pay 16k and harassing me and my relatives i have 10k and i will pay this but they are not accepting my request...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
I
Imzeus
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mental Harassment

They are dosclosing my personal information to everyone in my friends and family...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
S
Sunita132
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Please reduce the charges not able to pay any of charges

Address:tata power ganesh nagar borivali east, mumbai 400066

It is not possible to pay any of the mpokket amount becouse of the financial crises. in my family their is only one persone who is able to genrate the income now he is also in the bed due to the hart attach( heart desise) in this situation of covid 19 not having any kind of income as you know i am a student. i have discontinued my studies and serching for the job openings if you remove the additional charges from the origina amount which...
Helpful
Be the first one to find this review helpful
Found this helpful?
8 Comments
Report
Copy
K
kvp123
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harrassment calls

My harrassment calls from mpokket me and my contact person...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
B
from Mumbai, Maharashtra
Feb 15, 2024
This thread was updated on Feb 15, 2024
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False legal notice sent and we hv not taken any loan

This is to inform that we hv not taken any loan from mpokket still you sent us a legal notice hence we need to get valid proof and resolve the same else we r bound to go for legal aid contact immediate on [protected]...
Helpful
5 other people found this review helpful
5 found this helpful
8 Comments
Report
Copy
A
Arjun3335
Oct 1, 2023
This thread was updated on Oct 1, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and giving threats

Address:Kolkata ,West Bengal

I took loan of 8325/- from mpokket but they are asking me to pay more than 20000/- which I can't pay because I'm facing financial problem I can repay overdue amount of 8325/- but can't pay late charges help me regarding this and people from mpokket are harassing me and my family friends for repayment of loan also mpokket are going against the rule of DLAI code of conduct...
+1 photos
Helpful
2 other people found this review helpful
2 found this helpful
8 Comments
Report
Copy
A
Albink
from Powai, Maharashtra
Sep 20, 2023
This thread was updated on Sep 20, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment failed

I paid 548 using debit card, payment failed but money is debited from my account...
+2 photos
Helpful
1 other people found this review helpful
1 found this helpful
8 Comments
Report
Copy