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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1271
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D
Dev1947
from Saharanpur, Uttar Pradesh
Sep 19, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Hi i took loan of 8000.
I did not pay loan amount because i lost job.
Now they are asking to pay 15000.
I dont have that much money. My penalty charges are more than my principle amount. If you remove complete penalty charges i will pay full amount of 8000.kindly do favour. Your executives are so arrogent. They are harrasing me like anything. If this harrasment continues it may lead to death.
Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
Our team has spoken to you & we believe your concern has been resolved.
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    Sushila Khandare
    Sep 18, 2021
    Sep 29, 2023
    This thread was updated on Sep 29, 2023
    Resolved
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    Resolved

    Penalty If you reduce it completely, I will repay my loan completely

    Address: Mpokket
    Website: [email protected]

    Hi i took loan of 4000
    I did not pay loan amount because i lost job.
    Now they are asking to pay 8940
    I dont have that much money. My penalty charges are more than my principle amount. If you remove complete penalty charges i will pay full amount of 8940 kindly do favour. Your executives are so arrogent. They are harrasing me like anything. If this harrasment continues it may lead to death....
    +3 photos
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    Sushila Khandare
    Sep 18, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
    Resolved
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    Resolved

    If the installments are four months late, do you think it is crazy to take a loan of direct double 4000 and pay 10000? If you are reducing some amount, I am ready to pay ... and if you are not reducing, I will not pay at all
    +2 photos
    Apr 5, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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      Kuldeep Tudu
      Sep 10, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
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      I have a loan due on 13th september which i already paid on 8th september but still that loan is showing in open loans section
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Zack46
        Sep 9, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
        Resolved
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        Resolved

        It says that amount is disbursed but.. it not credited to my account . Please solve the issue
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
        Please DM us your registered number & we would certainly help you.
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          R Aarya
          Sep 9, 2021
          Sep 29, 2023
          This thread was updated on Sep 29, 2023
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          Address: Jalgaon maharashtra

          Dear mpokket team,

          My name is swapnil karande I WILL REQUESTED FOR YOU MY EMI IS OVERDUE, SO I WILL NOT REMIND, THEN I WILL EXTREMELLY SORRY DEAR TEAM ..I WILL SINCERELY PAID ON 3 to 4 DAYS OVER DUE PAYMENT. BUT JUST MOMENTS TAKE IS SIR AND TEAM MERI ABHI ITNI BHI CONDITION NAHI HAI KYKI MERA INCOME BHI BAMD HO CHUKA HAI AUR THDA TIME CHAHIYR MUJHE LOAN REPAY KARNE KE LIYE .AND SECND THINGS MERI JO COMPANY HAI USEME MEINE RESIGN KAR DIYA HAI SO AND PK ENGINEERS WAS COMPANY RESIGNED ME SO YOU WILL DO NOT CALL THIS COMPANY I WILL REQUEDT YOU DO NOT CALL THIS COMPANY FOR CALL ME MY NO IS [protected]...ONCE AGAIN EXTREMELY SORRY DEAR MPOKKET TEAM .BECAUSE MY EMI IS NOT REMIND ME.I WIIL PAID ON FRIDAY.SIR
          I HPOE SIR YOU CAN CO OPERATE ME PLEASE. PLEASED CO OPERATE DEQR M POKKET TEAM PLEASED... SO PLS MR, GAIRAV JALANG SIR.SO PLS SIR MUJHE THODA TIME CHAHIYE SIR .MEI PURA KA PURA LOAN REPQY KAR DUNGA SIR..PLS ME HATH JODKE REQUEST KARTA HU SIR ...PLS PLS PLS PLS..SIR.. aur sir aapki company meine mujhe bahot dhamkiyo ke call bhi aahe k hai koi ladies mam bat karte hai bahi darted hai ...sir.mujhe pata hai ki call karna follow up Lena..responsibility hai but koi itni rud hoke aur drake baat karte hai si pls ...I m very sacred sir..
          Nov 3, 2023
          Complaint marked as Resolved 
          Verified Support
          Sep 29, 2023
          mPokket Customer Care's response
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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            Zack46
            Sep 7, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
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            Why is there an issue with the bank.!
            I hve paid my loan everytime when the date came...I have never been late...
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Please DM us your registered number & we would certainly help you.
            Helpful
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              Shady-45
              Sep 7, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
              Resolved
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              Resolved

              I've been given a total amount 10, 000 rs as limit in which i utilized 8000rs only, for which I've got only 7240 as there was a processing charge other than gst(I don't understand why though). I failed to make the payment soon due to the pandemic and now they want me to pay 14836 as interest is kept. I'm telling them that I've utilized only 8000rs so I'll pay back the same amount and will close the account, but they're not doing it and we've been constantly threatened to "naming and shaming" infront of my contacts as they stole the data at first. And they want to tresspass into my house illegally and make a hell of a scene at my house. It's so depressing, pressurising me won't do any good or better. If anything happens to me mpockett company is sole responsible. For the steps i take.
              Apr 5, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
              Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
              Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
              Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
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                Santa Dsouza
                Sep 7, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
                Resolved
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                Resolved

                Address: Murdeshwar

                Please help me sir I apply 2000 loan not credit amount with bank the loan amount pending
                Apr 5, 2024
                Complaint marked as Resolved 
                Sep 07, 2021
                Updated by Santa Dsouza
                I apply 2000 loan amount not come and not credit my bank account

                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Any updates rn?
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
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                  Zack46
                  Sep 3, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Resolved

                  It's already an hour gone..but still it's saying there's an issue with the bank .. I need that money as soon as possible.
                  Apr 5, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
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                    M
                    Aug 27, 2021
                    Sep 29, 2023
                    This thread was updated on Sep 29, 2023
                    Resolved
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                    Resolved

                    Dear sir,
                    my loan has been approved, on 27.08.2021& its showing in open loans, but still we not get money in account.
                    Kindly help on urgent basis
                    munna kumar
                    [protected]
                    Jul 24, 2023
                    Complaint marked as Resolved 
                    my complaint resolve
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Our team has spoken to you & we believe your concern has been resolved.
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                      Rudresh Rgowda
                      Aug 24, 2021
                      Sep 29, 2023
                      This thread was updated on Sep 29, 2023
                      Resolved
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                      Resolved

                      I payed my debt using sbi debit card amount was deducted from my bank account but app shows payment failed
                      +1 photos
                      Jul 27, 2023
                      Complaint marked as Resolved 
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Our team has spoken to you & we believe your concern has been resolved.
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                        Prince Nagu
                        Aug 23, 2021
                        Sep 29, 2023
                        This thread was updated on Sep 29, 2023
                        Resolved
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                        Resolved

                        Address: #426 19th cross 3rd main agrahara layout Yelahanka banglore-64, #426 19th cross 3rd main agrahara layout Yelahanka banglore-64

                        Basically i am student i almost used mpocket for 2 years ...i took a loan of 9500 after just 3-4 months they are asking me give back 21000 ...so please tell how can i pay that much of amount please help me with a kind a help
                        +1 photos
                        Aug 27, 2023
                        Complaint marked as Resolved 
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Please do let us know of a proper time when we can call & speak to you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Our team has spoken to you & we believe your concern has been resolved.
                        Helpful
                        10 other people found this review helpful
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                          lodham56
                          Aug 21, 2021
                          Feb 18, 2024
                          This thread was updated on Feb 18, 2024
                          Resolved
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                          Resolved

                          Address: kolkata

                          I took loan from the mpokket which is 8000 rupees but due to the covid i am not able to pay this amout i told them i will this later but they regularly call me and my family mambers.
                          after some of the days the told me too give 25000 rupees regarding that amount.
                          i have no option and also have no money to pay them and they always tourchering me.
                          Mar 20, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Feb 18, 2024
                          mPokket Customer Care's response
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                            sagarkumar1999
                            Aug 20, 2021
                            Feb 18, 2024
                            This thread was updated on Feb 18, 2024
                            Resolved
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                            Resolved

                            I have taken loan from you all process from your side like sending mail and all the stuff but the said amount not credited in my bank account kindly solve my query
                            Mar 20, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 18, 2024
                            mPokket Customer Care's response
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                            We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                              chankesh singh
                              Aug 14, 2021
                              Feb 18, 2024
                              This thread was updated on Feb 18, 2024
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                              Resolved

                              Address: kolkata

                              Madarchoddd tumlog ko main loan se jayad paisa de chuka hu fr tumlog ka loan clear ni ho ra h bhenchoddon, , , ,
                              tumlog logon ko bewkuff banate ho saalo haraami
                              Mar 20, 2024
                              Complaint marked as Resolved 
                              Aug 14, 2021
                              Updated by chankesh singh
                              mujhe mera pura transaction chahiye bhenchoddd bhejo mujhe kitta laon liya hu kitta paid kiya hu kitta bacha hua h aur kitta extanted kraya tha ek ek tarnsaction chahiye tumlog ka police complaint krunga madarchodd
                              Verified Support
                              Feb 18, 2024
                              mPokket Customer Care's response
                              Our team has spoken to you & we believe your concern has been resolved.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Our team has spoken to you & we believe your concern has been resolved.
                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
                              Our team has spoken to you & we believe your concern has been resolved. Therefore, we would request you to mark the complaint as resolved.
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                                Shady-45
                                Aug 13, 2021
                                Feb 18, 2024
                                This thread was updated on Feb 18, 2024
                                Resolved
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                                Resolved

                                Address: Kolkata

                                I've been given a total amount 10, 000 rs as limit in which i utilized 8000rs only, for which I've got only 7240 as there was a processing charge other than gst(I don't understand why though). I failed to make the payment soon due to the pandemic and now they want me to pay 12900 as intrest is kept. I'm telling them that I've utilized only 8000rs so I'll pay back the same amount and will close the account, but they're not doing it and we've been constantly threatened to "naming and shaming" infront of my contacts as they stole the data at first. And they want to tresspass into my house illegally and make a hell of a scene at my house. It's so depressing, pressurising me won't do any good or better. If anything happens to me mpockett company is sole responsible. For the steps i take.
                                +1 photos
                                Mar 20, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 18, 2024
                                mPokket Customer Care's response
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                                Helpful
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                                  Pradeep@478
                                  Aug 11, 2021
                                  Feb 18, 2024
                                  This thread was updated on Feb 18, 2024
                                  Resolved
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                                  Resolved

                                  I took loan of 10000.they are asking to pay 30000.
                                  I cannot pay that much amount. I asked to remove penalty charges but they are not responding.
                                  Mar 20, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 18, 2024
                                  mPokket Customer Care's response
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Helpful
                                  10 other people found this review helpful
                                  10 found this helpful
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                                    Nabeel cc
                                    Aug 6, 2021
                                    Feb 18, 2024
                                    This thread was updated on Feb 18, 2024
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                                    I have paid the loan using debit card amount got debited from account but transaction failed please refund my amount as soon as possible
                                    Mar 20, 2024
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Feb 18, 2024
                                    mPokket Customer Care's response
                                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
                                    Please DM us your registered number & we would certainly help you.
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                                      Nabeel cc
                                      Aug 6, 2021
                                      Feb 18, 2024
                                      This thread was updated on Feb 18, 2024
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                                      Refund

                                      I have loan using debit card amount got debited but transaction is failed please refund my amount as soon possible...
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