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mPokket Complaints & Reviews

4.9
Updated: Aug 12, 2026
Complaints 1289
Resolved
1255
Unresolved
34
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mPokket reviews & complaints page 52

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S
Srikanth Boorla
Dec 12, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
Resolved
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I'm going to commit suicide only because of mpocket they are charging High amount of interest by targeting students and I'm the one I cant pay that much of money right because I'm poor that's why I'm committing suicide.
Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response
We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
We are here to assist in every way possible and would request you to shed such thoughts, as we believe that there is nothing which cannot be resolved. We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
We request you to DM us your registered number and we will get in touch promptly to resolve your issue.
Our team has spoken to you & we believe your concern has been resolved.
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    K
    Kamani@123
    from Surat, Gujarat
    Dec 10, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
    Resolved
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    Address: Surat

    Hello sir my name is kamini mishra. I have paid off all the loans I have taken from your m pocket before your time. Even after that my limit has not been increased till now. I have not been told nor I am able to take loan again, then please clear my case and please give me loan and I want loan of ₹ 30000.
    Mob [protected]
    Name kamani mishra
    Email [protected]@gmail.com
    Apr 4, 2024
    Complaint marked as Resolved 
    Dec 10, 2021
    Updated by Kamani@123
    Plz imident reply sir
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
    Our team has spoken to you & we believe your concern has been resolved.
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      N
      Nithunik
      from Alappuzha, Kerala
      Dec 3, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
      Resolved
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      Address: Mumbai or Kolkata

      Hello sir /madm
      I don't know why this people are threatening and calling my parents continuously for no reason and I don't have any thing to repay and I'm fed up of telling this people like i haven't anything to pay back and I don't know how they have hacked my contact details and number and all my personal information and calling my friends and relatives and asking about the repayment.please stop this type of things and don't call my family people for this things and one more thing is like whenever we are doing call back we are getting switched off in this number and not able to do the things so please stop this
      Apr 5, 2024
      Complaint marked as Resolved 
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Please DM us your registered number & we would certainly help you.
      Our team has spoken to you & we believe your concern has been resolved.
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        M
        mohini roy
        from Deoli, Delhi
        Dec 2, 2021
        Sep 4, 2023
        This thread was updated on Sep 4, 2023
        Resolved
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        Resolved

        Address: H1/69 Budh vihar
        Website: [email protected]

        Loan repayment..
        And agent harassment me for amount
        Sep 15, 2023
        Complaint marked as Resolved 
        Resolved I will pay amount 15 oct 2023
        Dec 02, 2021
        Updated by mohini roy
        Solve this problem otherwise I will take big action for this company..
        Our team has spoken to you & we believe your concern has been addressed.
        Our team has spoken to you & we believe your concern has been addressed.
        Our team has spoken to you & we believe your concern has been addressed.
        Our team has spoken to you & we believe your concern has been addressed.
        Our team has spoken to you & we believe your concern has been resolved.
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          T
          Tejavinod
          from Kadapa, Andhra Pradesh
          Dec 2, 2021
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
          Resolved
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          Resolved

          Address: 3/173-4-197-R RAMAKRISHNA NAGAR, CHINNACHOWK, CUDDAPAH, CHINNACHOWK

          I taken loan amount of rs 7000 from mpokket. They changed high rate of penalties on my principal amount.
          Per day they charging 8rupees for 1 thousand. The penalty charges are more than my principal amount. Please give waiver on my penalties and I am ready to pay my principal amount.
          Oct 2, 2023
          Complaint marked as Resolved 
          As per the conversation mpokket team has been reached out and resolved my concern.
          Dec 04, 2021
          Updated by Tejavinod
          Se their penalty charges

          We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          Please do let us know of a proper time when we can call & speak to you.
          Our team has spoken to you & we believe your concern has been resolved.
          Helpful
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          4 found this helpful
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            M
            MOHANA JANARDHAN SAI KUMAR PANUTHULA
            Dec 2, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
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            Resolved

            Some one gave my number in their second preference. I don't know who are they, but continuously I'm getting calls from mpokket.
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response
            Please DM us your registered number & we would certainly help you.
            We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
            We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
            We understand your concern & would certainly assist you. Please DM us your number & we would get in touch to resolve your concern in priority.
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
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              A
              Ankit\'s Evaluation
              from Ghumarwin, Himachal Pradesh
              Dec 2, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
              Resolved
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              Resolved

              Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal

              I have repaid every loan to mpokket but still in my credit report 1 emi showing outstanding/deley/unpaid
              Apr 5, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response
              Please DM us your registered number & we would certainly help you.
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
              Our team has spoken to you & we believe your concern has been resolved.
              Helpful
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                S
                Syed Shabbir Basha
                Nov 30, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
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                Resolved

                I have taken loan from M pocket every time i repyed their amount time to time in lock down I don't have money to pay now they asking 24, 000 to pay for 10, 000 in google they said taking only 6% interest rate but actually they tacking 10% of interest so please 🙏me from this app
                Apr 4, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                We are here to assist you in every way & we certainly follow proper procedures in our business practices. Please DM us your registered number & we would certainly help you.
                Our team has spoken to you & we believe your concern has been resolved.
                Helpful
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                2 found this helpful
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                  S
                  Sukhvinder Singh Sunsoy
                  Nov 27, 2021
                  Mar 4, 2024
                  This thread was updated on Mar 4, 2024
                  Resolved
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                  Resolved

                  I have taken loan but due to covid lockdown I was unable to repay my loan as my loan repayments was during lockdown. When the indian government has said everyone to to pay loan and get relief for 6 months on EMI or any type of loan but they are calling my contacts from my device and saying them I have taken loan on their I'd proof and threatened me to repay or they will call my contacts in my device and share my images they are not following the RBI guidelines. I had a talk to there customer representatives regarding my loan that I will pay my loan in 2 half they have agreed but know they are not agreeing on their words and continue calling on my contact without my knowledge.
                  Apr 5, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 04, 2024
                  mPokket Customer Care's response
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                  Our team has spoken to you & we believe your concern has been resolved.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
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                    C
                    chaursiya
                    from Kanpur, Uttar Pradesh
                    Nov 26, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
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                    Resolved

                    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091
                    Website: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, , EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal, India - 700091

                    Mpokket — Mpokket Hack my contact list and gallery pic and harassing me M
                    C
                    chaursiya
                    from Kanpur, Uttar Pradesh

                    Phone/Mobile: [protected] [protected]
                    Email: [protected]@gmail.com

                    My name shivam chaursiya
                    I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
                    Apr 5, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                    Our team has spoken to you & we believe your concern has been resolved.
                    Helpful
                    1 other people found this review helpful
                    1 found this helpful
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                      P
                      push zambare
                      Nov 26, 2021
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
                      Resolved
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                      Resolved

                      I dont have any due in m pocket but they frequenty call me and says your load repAYMENT is due. i paid all my loan. plz help me
                      Aug 18, 2023
                      Complaint marked as Resolved 
                      Yuuup
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Please DM us your registered number & we would certainly help you.
                      Our team has spoken to you & we believe your concern has been resolved.
                      Our team has spoken to you & we believe your concern has been resolved.
                      Helpful
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                        C
                        chaursiya
                        from Kanpur, Uttar Pradesh
                        Nov 25, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
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                        Resolved

                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                        My name shivam chaursiya
                        I took loan from mpokket 12000 rupees due to lockdown i failed to make repayment on time so they charge me extra fine i sent mail and i said that i m ready to pay my loan amount with interest but i never pay late fee but they replied i have pay all amount so denied to pay, , now they are calling me and force to pay 25000 rupees for 12000 rupees of loan amount. they threating me and call my relatives and abused him they call with multiple number . i m ready to pay 12000 only and give me 2 months times
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Our team has spoken to you & we believe your concern has been resolved.
                        Helpful
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                          S
                          Supreethl
                          from Tumkur, Karnataka
                          Nov 24, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
                          Resolved
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                          Resolved

                          Address: Kolkata

                          Amount disbursed bt not credited to account
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Our team has spoken to you & we believe your concern has been resolved
                          Our team has spoken to you & we believe your concern has been resolved
                          Our team has spoken to you & we believe your concern has been resolved
                          Our team has spoken to you & we believe your concern has been resolved
                          Our team has spoken to you & we believe your concern has been resolved.
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                            R
                            Rupam15
                            Nov 22, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
                            Resolved
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                            Resolved

                            Dear Sir or Mada

                            I am getting a loan from Mpokket and after lockdown don't pay the installments, and then after few month calling my contact list with out my permission and after talking to me now payment all dues otherwise call to your all no and then another person taken some amount and then payment 2 installments and I request please give me 10 days I will the all dues but Prashanta Das Agents of Mpokket he said continue harrash tomorrow you will pay other wise calling your ref.. please help me...my registered mobile no is [protected]
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Complain them to RBI at https://cms.rbi.org.in/cms/indexpage.html#eng and send them proof of all the things you have.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Our team has spoken to you & we believe your concern has been resolved.
                            Helpful
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                              U
                              Uditnarayan231
                              from Lucknow, Uttar Pradesh
                              Nov 22, 2021
                              Sep 21, 2023
                              This thread was updated on Sep 21, 2023
                              Resolved
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                              Resolved

                              Address: 544E/898 ilmas bhag baraura husain bari

                              I actually requested for loan on mpokket but I haven't received the money yet in my account. I regularly get loan on it but this is the first time I am facing such issue and im really feeling bad. Please kindly look in the request. I requested for amount of 1000 and the app shows the loan hasbeen processed and even the email from the mpokket but why I don't know I haven't received money yet. Please check it
                              Nov 22, 2021
                              Complaint marked as Resolved 
                              Thanks 😝
                              Nov 22, 2021
                              Updated by Uditnarayan231
                              Money resived

                              We are happy to address and resolve your concern.
                              We are happy to address and resolve your concern.
                              Helpful
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                                Nik1791999
                                from Amravati, Maharashtra
                                Nov 20, 2021
                                Sep 22, 2023
                                This thread was updated on Sep 22, 2023
                                Resolved
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                                Resolved

                                Address: West bengal

                                I am constantly in touch with the agent of the company but they are calling my relatives and sending my loan details and agreement to them without my consent.
                                Aug 19, 2023
                                Complaint marked as Resolved 
                                Resolved
                                complain about them to RBI about there misconduct with all the proof you have at https://cms.rbi.org.in/cms/indexpage.html#eng
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                Our team has spoken to you & we believe your concern has been resolved.
                                Helpful
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                                  Kapil Mahto
                                  Nov 19, 2021
                                  Mar 4, 2024
                                  This thread was updated on Mar 4, 2024
                                  Resolved
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                                  Resolved

                                  Address: Kanjkiro, Bokaro, Jharkhand

                                  I had paid full pement with interest one month before, but till now my civil was not clear, when i mail to mpokket support they asking civil report, that also i had given but they are telling rubish language please don't do like this of any one civil. I am not happy with mpokket family.
                                  Apr 5, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Mar 04, 2024
                                  mPokket Customer Care's response
                                  Our team has spoken to you & we believe your concern has been addressed.
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Our team has spoken to you & we believe your concern has been resolved.
                                  Helpful
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                                    Sahil Verma_LE 210
                                    Nov 19, 2021
                                    Sep 29, 2023
                                    This thread was updated on Sep 29, 2023
                                    Resolved
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                                    Resolved

                                    Address: S/O ganga ram teh balh luhakhar, mandi

                                    Yl.. I hv complate your loan amount why in civil score showing loan amount in my pocket this will decresing my credit score please remove my loan i hv cleared it...
                                    Oct 30, 2023
                                    Complaint marked as Resolved 
                                    Verified Support
                                    Sep 22, 2023
                                    mPokket Customer Care's response
                                    Our team has spoken to you & we believe your concern has been resolved.
                                    Verified Support
                                    Sep 29, 2023
                                    mPokket Customer Care's response
                                    Our team has spoken to you & we believe your concern has been resolved.
                                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
                                    We understand your concern & would certainly assist you. Please DM us your registered number & we would get in touch to resolve your concern in priority.
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                                      Z
                                      Zafar Ahmad123
                                      from Bettiah, Bihar
                                      Nov 13, 2021
                                      Sep 22, 2023
                                      This thread was updated on Sep 22, 2023
                                      Resolved
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                                      Resolved

                                      There are no changes of my loan closing account status
                                      Loan payment is done on August 16 but it's not closed yet
                                      I'm complain again and again
                                      But u don't take any action
                                      And also i complaint on cibil department
                                      My cibil score is down this reason is your mpokket apps
                                      Jul 25, 2023
                                      Complaint marked as Resolved 
                                      My issue was resolved
                                      We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      Please do let us know of a proper time when we can call & speak to you.
                                      We have tried communicating with you, however, as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                      Our team has spoken to you & we believe your concern has been resolved.
                                      My issues was resolved
                                      Our team has spoken to you & we believe your concern has been resolved.
                                      Our team has spoken to you & we believe your concern has been resolved.
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                                        J
                                        Jithin_krishnan
                                        from ALAPPUZHA, Kerala
                                        Nov 10, 2021
                                        Mar 4, 2024
                                        This thread was updated on Mar 4, 2024
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                                        Resolved

                                        Address: PS SRIJAN CORPORATE PARK, TOWER 1,12th floor, Unit No.-1204,2,EP& GP, SECTOR V, BIDHANNAGAR, KOLKATA, WEST BENGAL 700091
                                        Website: mpokket.in

                                        Showing some errors now i don't want any loan but submitted my details in Mpocket app now i want to delete my account permanently because of my privacy issues..
                                        Apr 5, 2024
                                        Complaint marked as Resolved 
                                        Verified Support
                                        Mar 04, 2024
                                        mPokket Customer Care's response
                                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Please DM us your registered number & we would certainly help you.
                                        Our team has spoken to you & we believe your concern has been resolved.
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