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mpokket.com
4.9
Updated: May 3, 2026
Complaints 1287
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1255
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32
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mPokket reviews & complaints page 52

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D
dheerajchoudhary
from udhampur, Jammu and Kashmir
Oct 17, 2021
Jan 26, 2025
This thread was updated on Jan 26, 2025
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Primary device change

Address: village Garnai, Post Office Garhi, Udhampur

Kindly approve my request for change primary device . RIGISTERED NO. [protected], as i have changed my old phone (LENOVO K8) and purchased a new phone of XIOMI Redmi Note 10S M2101K7BI.
Kindly approve my request of changing primary device as i m not able to take loan.
Please do the needful as soon as possible ....
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tina leslie
Oct 16, 2021
Mar 4, 2024
This thread was updated on Mar 4, 2024
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Address: 11-5-507 redhills, Hyderabad., Lighthouse, Lighthouse

I am complaining about one of your team member you treated a girl in a very wrong mannee and threatened me saying if I don't pay the amout he will leak my video in social media or he will send me and my family ro jail
Apr 5, 2024
Complaint marked as Resolved 
Verified Support
Mar 04, 2024
mPokket Customer Care's response We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
Reply
Our team has spoken to you & we believe your concern has been resolved.
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    Chetu@12
    Oct 16, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091
    Website: Mpokket.in

    Mpokket Doing I'llegal work they Hacked my phone and access my phone contacts number and now they are calling to my family and friends to recovery money without my permission how can they call to my family and friends they just have call on reference number but they are calling and Harassing to my people how can they provide my personal information to third party Recovery Agency
    Apr 4, 2024
    Complaint marked as Resolved 
    Verified Support
    Mar 04, 2024
    mPokket Customer Care's response     We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
    View replies
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Reply
    Our team has spoken to you & we believe your concern has been resolved.
    Reply
    Our team has spoken to you & we believe your concern has been resolved.
    Reply
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    7 other people found this review helpful
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      Sharmi Venkat
      Oct 16, 2021
      Sep 29, 2023
      This thread was updated on Sep 29, 2023
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      Mpokket team,

      Please approve

      My mobile number is [protected].. previously I was using samsung phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 1 week ..please approve my primay device as vivo
      Aug 11, 2023
      Complaint marked as Resolved 
      Resolved
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      Please DM us your registered number & we would certainly help you.
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      We are happy to address and resolve your concern.
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      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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        Sharmi Venkat
        Oct 16, 2021
        Sep 29, 2023
        This thread was updated on Sep 29, 2023
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        My mobile number is [protected].. previously I was using samsung phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as vivo
        Oct 16, 2021
        Complaint marked as Resolved 
        My mobile number is 7010218752.. previously I was using samsung phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as vivo
        View replies
        We are happy to address and resolve your concern.
        Reply
        My mobile number is [protected] previously I was using redmi note7 pro phone now I got new mobile..I want to get a new loan kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as redmi 7A
        Reply
        Our team has spoken to you & we believe your concern has been resolved.
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        Our team has spoken to you & we believe your concern has been resolved.
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        6 found this helpful
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          Sharmi Venkat
          Oct 16, 2021
          Sep 22, 2023
          This thread was updated on Sep 22, 2023
          Resolved
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          Resolved

          Hi sir

          My mobile number is [protected].. previously I was using samsung phone now I got new mobile due to samsung was dead ..I want to get a new loan..and I changed many times primary device as vivo via mpokket app and I gave explanation but no response from your side kindly approve and please take necessary action..I am trying to contact by customer care number but no response from your side..I am waiting for 2 days ..please approve my primay device as vivo

          We are the regular customer of mpokket

          Kindly help and approve request

          Approve Vivo V2059

          Regards,
          Priyanka.v
          Aug 11, 2023
          Complaint marked as Resolved 
          Resolved
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          We are happy to address and resolve your concern.
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          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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            Sahil Verma_LE 210
            Oct 15, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
            Resolved
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            Resolved

            Address: Teh balh mandi hp

            Please unblock my account sir
            Apr 4, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response             We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
            View replies
            Please DM us your registered number & we would certainly help you.
            Reply
            Please DM us your registered number & we would certainly help you.
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            Our team has spoken to you & we believe your concern has been resolved.
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            Our team has spoken to you & we believe your concern has been resolved.
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              R
              Rawgu
              Oct 5, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
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              Resolved

              I have applied for a loan in this app. The loan amount has been disbursed but i haven't recieved in my bank account. So please fix this issue the loan amount was 1000
              Apr 5, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              View replies
              Please DM us your registered number & we would certainly help you.
              Reply
              Please DM us your registered number & we would certainly help you.
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              Please DM us your registered number & we would certainly help you.
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              Our team has spoken to you & we believe your concern has been resolved.
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              Our team has spoken to you & we believe your concern has been resolved.
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              8 found this helpful
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                Pavan Anup
                Oct 5, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
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                Resolved

                Address: Krishnarajapura thanda thokalahalli post office gowribidanur taluk chickaballapur district

                How can I pay the repayment in mpokket lossing mobile number
                Apr 4, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response                 Please DM us your registered number & we would certainly help you.
                View replies
                Please DM us your registered number & we would certainly help you.
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                Please DM us your registered number & we would certainly help you.
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                Our team has spoken to you & we believe your concern has been resolved.
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                  V
                  Venu Ramisetty
                  Oct 4, 2021
                  Sep 22, 2023
                  This thread was updated on Sep 22, 2023
                  Resolved
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                  Resolved

                  I paid my due on 03/10/2021 but still it was showing due and adding penalty
                  Please solve this issue
                  Aug 22, 2023
                  Complaint marked as Resolved 
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                  Please DM us your registered number & we would certainly help you.
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                  Please DM us your registered number & we would certainly help you.
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                    S
                    Shashank Dyadey
                    Oct 4, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
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                    Resolved

                    Address: Kolkata
                    Website: Mpokket loans

                    Need the NOC urgently of my payment of the loan! Kindly request you to submit the NOC of my loan due paid please do respond
                    Apr 5, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response                     We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    View replies
                    Please DM us your registered number & we would certainly help you.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    Our team has spoken to you & we believe your concern has been resolved.
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                    3 other people found this review helpful
                    3 found this helpful
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                      R
                      Roshan0224
                      Oct 2, 2021
                      Sep 29, 2023
                      This thread was updated on Sep 29, 2023
                      Resolved
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                      Resolved

                      Request for Late fees removal

                      Sir/mam, maine mpokket se 9500 ka loan le rkha h jiski payment due h lockdown ki vjh se kyoki lockdown m meri part time job chhut lockdown k bad jb main payment krne gya to late fee above 15000 thi to maine late fee waiver k liye request kiya but koi response mhi h ab jake late fees k sath 21000 kr diya gya loan amount and they are forcing me to pay please help me in waiver for late fee then i will pay rest of the amount..reg no. [protected]...
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                      7 found this helpful
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                      Kumar Vajantri
                      Oct 2, 2021
                      Mar 29, 2024
                      This thread was updated on Mar 29, 2024
                      Resolved
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                      Resolved

                      Noc certificate and loan closing letter

                      Address: at bassapur kareyamma galli 30, post bassapur, hukkeria

                      I clear loan tgive noc certificate to me...
                      Helpful
                      214 other people found this review helpful
                      214 found this helpful
                      29 Comments
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                      S
                      Srujana Prashanth
                      Sep 29, 2021
                      Sep 22, 2023
                      This thread was updated on Sep 22, 2023
                      Resolved
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                      Resolved

                      Am not getting any call from you after submitting all details
                      Jul 31, 2023
                      Complaint marked as Resolved 
                      View replies
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                      Our team has spoken to you & we believe your concern has been resolved.
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                        A
                        Ajith7
                        from Mumbai, Maharashtra
                        Sep 26, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
                        Resolved
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                        Address: Kolkata

                        I have to pay 16000 including penalty and interest, but due to my health and unemployment I can't pay it for 2 years, also I need a time upto Dec 21 2021. But they are harassing me by calling my parents
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Oct 09, 2021
                        Updated by Ajith7                         Again calling and torturing
                        Oct 09, 2021
                        Updated by Ajith7                         Please I'll pay in the end of the December
                        Oct 09, 2021
                        Updated by Ajith7                         Please help me
                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response                         We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        View replies
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                        Reply
                        Our team has spoken to you & we believe your concern has been resolved.
                        Reply
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                        16 other people found this review helpful
                        16 found this helpful
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                          A
                          Arjunvip100
                          from Kashipur, Uttarakhand
                          Sep 22, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
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                          Resolved

                          Address: Shyampuram colony kashipur, Houseno 43

                          The app shows the amount is disbursed but i ain't got nothing in my account.the amount is not credited in my accoun its been a whole day right now.
                          Please help me to solve this.
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response                           We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                          Our team has spoken to you & we believe your concern has been resolved
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                          Our team has spoken to you & we believe your concern has been resolved.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                          Our team has spoken to you & we believe your concern has been resolved.
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                            Dev1947
                            from Saharanpur, Uttar Pradesh
                            Sep 19, 2021
                            Mar 4, 2024
                            This thread was updated on Mar 4, 2024
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                            Resolved

                            Hi i took loan of 8000.
                            I did not pay loan amount because i lost job.
                            Now they are asking to pay 15000.
                            I dont have that much money. My penalty charges are more than my principle amount. If you remove complete penalty charges i will pay full amount of 8000.kindly do favour. Your executives are so arrogent. They are harrasing me like anything. If this harrasment continues it may lead to death.
                            Apr 5, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Mar 04, 2024
                            mPokket Customer Care's response                             We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            View replies
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                            Reply
                            Our team has spoken to you & we believe your concern has been resolved.
                            Reply
                            Helpful
                            9 other people found this review helpful
                            9 found this helpful
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                              Sushila Khandare
                              Sep 18, 2021
                              Sep 29, 2023
                              This thread was updated on Sep 29, 2023
                              Resolved
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                              Resolved

                              Penalty If you reduce it completely, I will repay my loan completely

                              Address: Mpokket
                              Website: [email protected]

                              Hi i took loan of 4000
                              I did not pay loan amount because i lost job.
                              Now they are asking to pay 8940
                              I dont have that much money. My penalty charges are more than my principle amount. If you remove complete penalty charges i will pay full amount of 8940 kindly do favour. Your executives are so arrogent. They are harrasing me like anything. If this harrasment continues it may lead to death....
                              Helpful
                              20 other people found this review helpful
                              20 found this helpful
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                              Sushila Khandare
                              Sep 18, 2021
                              Mar 4, 2024
                              This thread was updated on Mar 4, 2024
                              Resolved
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                              Resolved

                              If the installments are four months late, do you think it is crazy to take a loan of direct double 4000 and pay 10000? If you are reducing some amount, I am ready to pay ... and if you are not reducing, I will not pay at all
                              Apr 5, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Mar 04, 2024
                              mPokket Customer Care's response                               We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              View replies
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                              6 found this helpful
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                                Kuldeep Tudu
                                Sep 10, 2021
                                Mar 4, 2024
                                This thread was updated on Mar 4, 2024
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                                Resolved

                                I have a loan due on 13th september which i already paid on 8th september but still that loan is showing in open loans section
                                Apr 5, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Mar 04, 2024
                                mPokket Customer Care's response                                 We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                View replies
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                Please DM us your registered number & we would certainly help you.
                                Reply
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Reply
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                                6 other people found this review helpful
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