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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1277
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1235
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mPokket reviews & complaints page 52

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V
Venu Ramisetty
Oct 4, 2021
Sep 22, 2023
This thread was updated on Sep 22, 2023
Resolved
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I paid my due on 03/10/2021 but still it was showing due and adding penalty
Please solve this issue
Aug 22, 2023
Complaint marked as Resolved 
Please DM us your registered number & we would certainly help you.
Please DM us your registered number & we would certainly help you.
Our team has spoken to you & we believe your concern has been resolved.
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    Shashank Dyadey
    Oct 4, 2021
    Mar 4, 2024
    This thread was updated on Mar 4, 2024
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    Regarding The NOC of my loan payment

    Address: Kolkata
    Website: Mpokket loans

    Need the NOC urgently of my payment of the loan! Kindly request you to submit the NOC of my loan due paid please do respond...
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    Roshan0224
    Oct 2, 2021
    Sep 29, 2023
    This thread was updated on Sep 29, 2023
    Resolved
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    Resolved

    Request for Late fees removal

    Sir/mam, maine mpokket se 9500 ka loan le rkha h jiski payment due h lockdown ki vjh se kyoki lockdown m meri part time job chhut lockdown k bad jb main payment krne gya to late fee above 15000 thi to maine late fee waiver k liye request kiya but koi response mhi h ab jake late fees k sath 21000 kr diya gya loan amount and they are forcing me to pay please help me in waiver for late fee then i will pay rest of the amount..reg no. [protected]...
    +1 photos
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    Kumar Vajantri
    Oct 2, 2021
    Mar 29, 2024
    This thread was updated on Mar 29, 2024
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    Noc certificate and loan closing letter

    Address: at bassapur kareyamma galli 30, post bassapur, hukkeria

    I clear loan tgive noc certificate to me...
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    214 found this helpful
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    Srujana Prashanth
    Sep 29, 2021
    Sep 22, 2023
    This thread was updated on Sep 22, 2023
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    Resolved

    Am not getting any call from you after submitting all details
    Jul 31, 2023
    Complaint marked as Resolved 
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
    Our team has spoken to you & we believe your concern has been resolved.
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      A
      Ajith7
      from Mumbai, Maharashtra
      Sep 26, 2021
      Mar 4, 2024
      This thread was updated on Mar 4, 2024
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      Address: Kolkata

      I have to pay 16000 including penalty and interest, but due to my health and unemployment I can't pay it for 2 years, also I need a time upto Dec 21 2021. But they are harassing me by calling my parents
      Apr 5, 2024
      Complaint marked as Resolved 
      Oct 09, 2021
      Updated by Ajith7
      Again calling and torturing
      Oct 09, 2021
      Updated by Ajith7
      Please I'll pay in the end of the December
      Oct 09, 2021
      Updated by Ajith7
      Please help me
      Verified Support
      Mar 04, 2024
      mPokket Customer Care's response
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
      Our team has spoken to you & we believe your concern has been resolved.
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        A
        Arjunvip100
        from Kashipur, Uttarakhand
        Sep 22, 2021
        Mar 4, 2024
        This thread was updated on Mar 4, 2024
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        Address: Shyampuram colony kashipur, Houseno 43

        The app shows the amount is disbursed but i ain't got nothing in my account.the amount is not credited in my accoun its been a whole day right now.
        Please help me to solve this.
        +1 photos
        Apr 5, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 04, 2024
        mPokket Customer Care's response
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        Our team has spoken to you & we believe your concern has been resolved
        Our team has spoken to you & we believe your concern has been resolved.
        Our team has spoken to you & we believe your concern has been resolved.
        Our team has spoken to you & we believe your concern has been resolved.
        Our team has spoken to you & we believe your concern has been resolved.
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          D
          Dev1947
          from Saharanpur, Uttar Pradesh
          Sep 19, 2021
          Mar 4, 2024
          This thread was updated on Mar 4, 2024
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          Hi i took loan of 8000.
          I did not pay loan amount because i lost job.
          Now they are asking to pay 15000.
          I dont have that much money. My penalty charges are more than my principle amount. If you remove complete penalty charges i will pay full amount of 8000.kindly do favour. Your executives are so arrogent. They are harrasing me like anything. If this harrasment continues it may lead to death.
          Apr 5, 2024
          Complaint marked as Resolved 
          Verified Support
          Mar 04, 2024
          mPokket Customer Care's response
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
          Our team has spoken to you & we believe your concern has been resolved.
          Helpful
          9 other people found this review helpful
          9 found this helpful
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            S
            Sushila Khandare
            Sep 18, 2021
            Sep 29, 2023
            This thread was updated on Sep 29, 2023
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            Resolved

            Penalty If you reduce it completely, I will repay my loan completely

            Address: Mpokket
            Website: [email protected]

            Hi i took loan of 4000
            I did not pay loan amount because i lost job.
            Now they are asking to pay 8940
            I dont have that much money. My penalty charges are more than my principle amount. If you remove complete penalty charges i will pay full amount of 8940 kindly do favour. Your executives are so arrogent. They are harrasing me like anything. If this harrasment continues it may lead to death....
            +3 photos
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            20 found this helpful
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            Sushila Khandare
            Sep 18, 2021
            Mar 4, 2024
            This thread was updated on Mar 4, 2024
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            Resolved

            If the installments are four months late, do you think it is crazy to take a loan of direct double 4000 and pay 10000? If you are reducing some amount, I am ready to pay ... and if you are not reducing, I will not pay at all
            +2 photos
            Apr 5, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 04, 2024
            mPokket Customer Care's response
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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              Kuldeep Tudu
              Sep 10, 2021
              Mar 4, 2024
              This thread was updated on Mar 4, 2024
              Resolved
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              Resolved

              I have a loan due on 13th september which i already paid on 8th september but still that loan is showing in open loans section
              Apr 5, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 04, 2024
              mPokket Customer Care's response
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
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                Zack46
                Sep 9, 2021
                Mar 4, 2024
                This thread was updated on Mar 4, 2024
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                Resolved

                It says that amount is disbursed but.. it not credited to my account . Please solve the issue
                Apr 5, 2024
                Complaint marked as Resolved 
                Verified Support
                Mar 04, 2024
                mPokket Customer Care's response
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
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                10 found this helpful
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                  R
                  R Aarya
                  Sep 9, 2021
                  Sep 29, 2023
                  This thread was updated on Sep 29, 2023
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                  Resolved

                  Address: Jalgaon maharashtra

                  Dear mpokket team,

                  My name is swapnil karande I WILL REQUESTED FOR YOU MY EMI IS OVERDUE, SO I WILL NOT REMIND, THEN I WILL EXTREMELLY SORRY DEAR TEAM ..I WILL SINCERELY PAID ON 3 to 4 DAYS OVER DUE PAYMENT. BUT JUST MOMENTS TAKE IS SIR AND TEAM MERI ABHI ITNI BHI CONDITION NAHI HAI KYKI MERA INCOME BHI BAMD HO CHUKA HAI AUR THDA TIME CHAHIYR MUJHE LOAN REPAY KARNE KE LIYE .AND SECND THINGS MERI JO COMPANY HAI USEME MEINE RESIGN KAR DIYA HAI SO AND PK ENGINEERS WAS COMPANY RESIGNED ME SO YOU WILL DO NOT CALL THIS COMPANY I WILL REQUEDT YOU DO NOT CALL THIS COMPANY FOR CALL ME MY NO IS [protected]...ONCE AGAIN EXTREMELY SORRY DEAR MPOKKET TEAM .BECAUSE MY EMI IS NOT REMIND ME.I WIIL PAID ON FRIDAY.SIR
                  I HPOE SIR YOU CAN CO OPERATE ME PLEASE. PLEASED CO OPERATE DEQR M POKKET TEAM PLEASED... SO PLS MR, GAIRAV JALANG SIR.SO PLS SIR MUJHE THODA TIME CHAHIYE SIR .MEI PURA KA PURA LOAN REPQY KAR DUNGA SIR..PLS ME HATH JODKE REQUEST KARTA HU SIR ...PLS PLS PLS PLS..SIR.. aur sir aapki company meine mujhe bahot dhamkiyo ke call bhi aahe k hai koi ladies mam bat karte hai bahi darted hai ...sir.mujhe pata hai ki call karna follow up Lena..responsibility hai but koi itni rud hoke aur drake baat karte hai si pls ...I m very sacred sir..
                  Nov 3, 2023
                  Complaint marked as Resolved 
                  Verified Support
                  Sep 29, 2023
                  mPokket Customer Care's response
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                    Zack46
                    Sep 7, 2021
                    Mar 4, 2024
                    This thread was updated on Mar 4, 2024
                    Resolved
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                    Resolved

                    Why is there an issue with the bank.!
                    I hve paid my loan everytime when the date came...I have never been late...
                    Apr 5, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 04, 2024
                    mPokket Customer Care's response
                    We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
                    Please DM us your registered number & we would certainly help you.
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                      Shady-45
                      Sep 7, 2021
                      Mar 4, 2024
                      This thread was updated on Mar 4, 2024
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                      Resolved

                      I've been given a total amount 10, 000 rs as limit in which i utilized 8000rs only, for which I've got only 7240 as there was a processing charge other than gst(I don't understand why though). I failed to make the payment soon due to the pandemic and now they want me to pay 14836 as interest is kept. I'm telling them that I've utilized only 8000rs so I'll pay back the same amount and will close the account, but they're not doing it and we've been constantly threatened to "naming and shaming" infront of my contacts as they stole the data at first. And they want to tresspass into my house illegally and make a hell of a scene at my house. It's so depressing, pressurising me won't do any good or better. If anything happens to me mpockett company is sole responsible. For the steps i take.
                      Apr 5, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 04, 2024
                      mPokket Customer Care's response
                      We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                      Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                      We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                      Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                      Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
                      Our motto is to understand & assist our valued users & we never condone any inappropriate activity which might lead to such thoughts. We apologise in case you had any issues & we request you to DM your registered number & we would get in touch to help you.
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                        Santa Dsouza
                        Sep 7, 2021
                        Mar 4, 2024
                        This thread was updated on Mar 4, 2024
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                        Resolved

                        Address: Murdeshwar

                        Please help me sir I apply 2000 loan not credit amount with bank the loan amount pending
                        Apr 5, 2024
                        Complaint marked as Resolved 
                        Sep 07, 2021
                        Updated by Santa Dsouza
                        I apply 2000 loan amount not come and not credit my bank account

                        Verified Support
                        Mar 04, 2024
                        mPokket Customer Care's response
                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                        Any updates rn?
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
                        Please DM us your registered number & we would certainly help you.
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                          Zack46
                          Sep 3, 2021
                          Mar 4, 2024
                          This thread was updated on Mar 4, 2024
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                          Resolved

                          It's already an hour gone..but still it's saying there's an issue with the bank .. I need that money as soon as possible.
                          Apr 5, 2024
                          Complaint marked as Resolved 
                          Verified Support
                          Mar 04, 2024
                          mPokket Customer Care's response
                          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
                          Please DM us your registered number & we would certainly help you.
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                            M
                            Aug 27, 2021
                            Sep 29, 2023
                            This thread was updated on Sep 29, 2023
                            Resolved
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                            Resolved

                            Dear sir,
                            my loan has been approved, on 27.08.2021& its showing in open loans, but still we not get money in account.
                            Kindly help on urgent basis
                            munna kumar
                            [protected]
                            Jul 24, 2023
                            Complaint marked as Resolved 
                            my complaint resolve
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            Please DM us your registered number & we would certainly help you.
                            We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                            Our team has spoken to you & we believe your concern has been resolved.
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                              Rudresh Rgowda
                              Aug 24, 2021
                              Sep 29, 2023
                              This thread was updated on Sep 29, 2023
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                              Resolved

                              I payed my debt using sbi debit card amount was deducted from my bank account but app shows payment failed
                              +1 photos
                              Jul 27, 2023
                              Complaint marked as Resolved 
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              Please DM us your registered number & we would certainly help you.
                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                              Our team has spoken to you & we believe your concern has been resolved.
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                                Prince Nagu
                                Aug 23, 2021
                                Sep 29, 2023
                                This thread was updated on Sep 29, 2023
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                                Resolved

                                Address: #426 19th cross 3rd main agrahara layout Yelahanka banglore-64, #426 19th cross 3rd main agrahara layout Yelahanka banglore-64

                                Basically i am student i almost used mpocket for 2 years ...i took a loan of 9500 after just 3-4 months they are asking me give back 21000 ...so please tell how can i pay that much of amount please help me with a kind a help
                                +1 photos
                                Aug 27, 2023
                                Complaint marked as Resolved 
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Please do let us know of a proper time when we can call & speak to you.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                                Our team has spoken to you & we believe your concern has been resolved.
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