I have taken loan from mpokket in feb month of rs 7000 but in march whole country had gone lockdown so my business shattered, got a huge loss financially and emotionally but they kept charging me high penalty now they fine me a penalty of rs.13000 over a loan of rs.7000, penalty is higher then my principle amount even now i have made repayment of rs.4500 but kept refusing to remove the penalty. As during lockdown unemployment is everywhere even i am unable to get any job but they kept threating me, abusing me and my family. Also are calling my contacts without my permission rather than my emergency contact they have my data, my contacts they are threatening them also.
Hope you would take it seriously and took a action in my favour.
Mar 16, 2024
Complaint marked as Resolved
Verified Support
Feb 14, 2024
mPokket Customer Care's response Hi Shivam,
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Regards,
Team mPokket.