[Resolved]  Mpokket — I am complaining about higher due charges and harassment

Sir, i have been using mpocket from a long time i used to pay repayment loan time to time .. but in this pandemic it is very hard to repay at given time and even the latedue is got double.. my 10000 rs loan turns into 20000 rs repayment. How am i supposed to pay this much amount in this pandemic and your employees calling repeatedly me and my family members and my friends this is totally harrassment. This is too much . Please kindly remove the late charges and harrassing calls.
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Mar 16, 2024
Complaint marked as Resolved 
Verified Support
Feb 14, 2024
mPokket Customer Care's response
Hi Kartik,

We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

Regards,
Team mPokket.
Complaint comments 

Comments

We understand your concern. We would get in touch with you shortly & resolve your concern.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Hi Kartik,

Our team has spoken to you & we believe your concern has been resolved.
Hi Kartik,

Our team has spoken to you & we believe your concern has been resolved.

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