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mPokket Complaints & Reviews

4.9
Updated: Nov 24, 2025
Complaints 1277
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mPokket reviews & complaints page 62

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T
Tanmay1111
Sep 14, 2020
Feb 14, 2024
This thread was updated on Feb 14, 2024
Resolved
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Resolved

Address: [email protected]

Dear i am m pokket user i have taken loan from m pokket for college purpose when i have taken loan 3000 before lock down then the lockdown started and my pokket money stopped because of money problem so i request m pokket customer care to give some time but they are not give time to repayment they are harresment me to repayment so i request you to solve my problem. When i will get started pokket money i will pay my loan
Mar 16, 2024
Complaint marked as Resolved 
Verified Support
Feb 14, 2024
mPokket Customer Care's response
Hi Tanmay,

Our team has spoken to you & we believe your concern has been resolved.

Regards,
Team mPokket.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
Hi Tanmay,

Our team has spoken to you & we believe your concern has been resolved.
Hi Tanmay,

Our team has spoken to you & we believe your concern has been resolved.
Hi Tanmay,

Our team has spoken to you & we believe your concern has been resolved.
Hi Tanmay,

Our team has spoken to you & we believe your concern has been resolved.
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    Urstruly Mahesh
    Sep 13, 2020
    Feb 14, 2024
    This thread was updated on Feb 14, 2024
    Resolved
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    Resolved

    Address: Chennai

    Sir i have loan pending of 21432 it has been over due by 145 days and i repaid 8000. I have to pay 14000 i asked 2 to 3 days time they didn't giving and they threatening me to block your aadhar and pan card and will inform family z friends, relatives. I asked just 2to 3 days time but they didn't giving and threatening.
    Mar 16, 2024
    Complaint marked as Resolved 
    Verified Support
    Feb 14, 2024
    mPokket Customer Care's response
    Hi Mahesh,

    Our team has spoken to you & we believe your concern has been resolved.

    Regards,
    Team mPokket.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Hi Mahesh,

    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Hi Mahesh,

    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
    Hi Mahesh,

    Our team has spoken to you & we believe your concern has been resolved.
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      Vishnu A M
      Sep 12, 2020
      Oct 1, 2023
      This thread was updated on Oct 1, 2023
      Resolved
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      Resolved

      Address: Kolkata, west bengal
      Website: mpokket.in

      I applied a loan on 12 August and I get! yesterday was the due date of that loan

      As usual I payed today(12 September) early morning of 2216₹ and the transaction was successful! But mpokket declined the app and I mailed them to resolve the issue they said they didn't get the money also! Bank confirmed that the payment was successfully sent on recipient upi id!

      Now I repayed my loan because of dues will be increased day by day!!!

      I need first payment refund and I mailed them no response from there side Need help, Thanks
      Sep 12, 2020
      Complaint marked as Resolved 
      I played loan at today morning and they declined and money deducted from account I mailed them at [email protected] they said they didn't get money and I asked for there bank statement and they don't giving how can I get my money back it's 2216 please help me out of this at last I payed again to clear! I need my first payment refund
      Sep 13, 2020
      Updated by Vishnu A M
      Not resolved ! how it's being solved! I didn't get my refund till now !!!
      We are happy to address and resolve your concern.
      Our team has spoken to you & we believe your concern has been resolved.
      Our team has spoken to you & we believe your concern has been resolved.
      Helpful
      2 other people found this review helpful
      2 found this helpful
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        Satya1524
        Sep 12, 2020
        Apr 1, 2025
        This thread was updated on Apr 1, 2025
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        I got scammed by mpokket

        I got scammed by mpokket I paid a loan and they failed my payment but I didn't got any refund for that...
        +1 photos
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        jhar.naa
        Sep 8, 2020
        Mar 27, 2024
        This thread was updated on Mar 27, 2024
        Resolved
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        Resolved

        I had taken a loan total of 1250 rs. One year back from mpokket. I was late by few days and got a reminder mail with a link for payment. I made the payment but it failed. Later i received a message of the amount being debited from my account. I mailed them regarding the same but they never reverted back the money nor did my loan status reflected paid. The loan amount with interest has amounted to 3300 rs. On this date. And they continue to harass my family, me and my friends by calling and talking rudely. They even threatened my father to repay the money again. If i had known i have to go through this, i would have never used mpokket to borrow money
        May 1, 2024
        Complaint marked as Resolved 
        Verified Support
        Mar 27, 2024
        mPokket Customer Care's response
        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
        Our team has spoken to you & we believe your concern has been resolved.
        Our team has spoken to you & we believe your concern has been resolved.
        Hi jhar.naa,

        Our team has spoken to you & we believe your concern has been resolved.
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        1 found this helpful
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          vijaynani1.
          Sep 6, 2020
          Apr 5, 2024
          This thread was updated on Apr 5, 2024
          Resolved
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          Resolved

          Sir, i no longer need the mpokket account. I mailed them regarding this and they don't even care to give feedback/response also. I want them to delete my account permanently. I never knew mpokket customer service is this worse, no calls nd no response to mail but they spam nd keep disturbing even if you are late by 1 day for emi. So kindly make them delete my account sir. My email linked to that account is [protected]@yahoo.com
          Thank you sir.
          May 7, 2024
          Complaint marked as Resolved 
          Sep 16, 2020
          Updated by vijaynani1.
          I don't think consumer complaints done anything except processing the request to mpokket. And mpokket is very good at ignoring anything thrown at them. It has been 10 days since I complained and there's no assistance at all from mpokket side or consumer complaints side. Kindly look into this sir.
          Thank you.
          Verified Support
          Apr 05, 2024
          mPokket Customer Care's response
          We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
          Our team has spoken to you & we believe your concern has been resolved.
          Hi Vijaynani,

          Our team has spoken to you & we believe your concern has been resolved.
          Helpful
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            Bojedla praneeth
            Sep 5, 2020
            Mar 27, 2024
            This thread was updated on Mar 27, 2024
            Resolved
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            Resolved

            Address: India

            Sir i have didnt paid money thus days they are making harassment on me like making calls to my friends and their parents and my relatives and blaming me
            May 1, 2024
            Complaint marked as Resolved 
            Verified Support
            Mar 27, 2024
            mPokket Customer Care's response
            Please DM us your registered number explaining your issue in detail & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Hi Bojedia,

            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
            Our team has spoken to you & we believe your concern has been resolved.
            Hi Bojedia,

            Our team has spoken to you & we believe your concern has been resolved.
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              Aditya0001
              Sep 4, 2020
              Mar 27, 2024
              This thread was updated on Mar 27, 2024
              Resolved
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              Resolved

              I have not taken any loan from your app why you are calling me? From today onwards don't call me a single time
              May 1, 2024
              Complaint marked as Resolved 
              Verified Support
              Mar 27, 2024
              mPokket Customer Care's response
              Please DM us your registered number explaining your issue in detail & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              Please DM us your registered number & we would certainly help you.
              We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
              Our team has spoken to you & we believe your concern has been resolved.
              Hi Aditya,

              Our team has spoken to you & we believe your concern has been resolved.
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                Vijay19909
                Sep 3, 2020
                Feb 12, 2024
                This thread was updated on Feb 12, 2024
                Resolved
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                Resolved

                I am mpokket customer from past 2 years. I took a loan of amount 6000 with interest it is 7000. Due to financial issues and lockdown I was unable to pay. Now, they want me to pay 23000. Which is almost 200%. I can't pay that much. Last mother my mother also died. Now, they are calling to my father to pay the money. I will pay the money 7000 which was taken. Please help me with this. My mobile number is [protected]
                Mar 14, 2024
                Complaint marked as Resolved 
                Sep 09, 2020
                Updated by Vijay19909
                My registered email address is [protected]@gmail.com for mpokket
                Verified Support
                Feb 12, 2024
                mPokket Customer Care's response
                Hi Vijay,

                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                Regards,
                Team mPokket.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                Please DM us your registered number & we would certainly help you.
                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                Our team has spoken to you & we believe your concern has been resolved.
                Hi Vijay19909,

                Our team has spoken to you & we believe your concern has been resolved.

                Regards,
                Team mPokket.
                Helpful
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                  nikhilthakur1738
                  Aug 29, 2020
                  Aug 29, 2023
                  This thread was updated on Aug 29, 2023
                  Resolved
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                  Resolved

                  Harassment and breach of private information.

                  I was a loyal costumer of mpokket for 2 years. I am a student and i needed some money so I took many loans from them and repaid them on time. Few months earlier I took 3 loans from them. During lockdown i was unable to pay the loan I kept sending them emails that I need some time and i will pay when I have money.
                  Now they are harassing me and my family by continuously calling day and night with more than 20 calls in a day. I am ready...
                  +1 photos
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                  Sirisha Kancharlapalli
                  Aug 26, 2020
                  Feb 12, 2024
                  This thread was updated on Feb 12, 2024
                  Resolved
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                  Resolved

                  My name is kancharlapalli sirisha. I have taken the loan in mpokket loan application on march 12 2020. Amount 10, 000 & with adding interest it is 10, 575. It's due date 11 may 2020. Everyone o[censored]s knows that the whole country was lockdown on march 22 & it's continued. According to rbi guidelines the monitorium is extended till august 31st. It should be followed by every financial institutions & linkedup companies. Now i had penalty of 18, 207. How can i pay in this pandemic situation. It's student loan
                  +1 photos
                  Mar 14, 2024
                  Complaint marked as Resolved 
                  Verified Support
                  Feb 12, 2024
                  mPokket Customer Care's response
                  Hi Sirisha,

                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                  Regards,
                  Team mPokket.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  Please DM us your registered number & we would certainly help you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.
                  Our team has spoken to you & we believe your concern has been resolved.
                  Hi Sirisha,

                  Our team has spoken to you & we believe your concern has been resolved.
                  Helpful
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                    I
                    Insomnia Event
                    Aug 25, 2020
                    Feb 12, 2024
                    This thread was updated on Feb 12, 2024
                    Resolved
                    Report
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                    Resolved

                    There have been serveral times i have been verbally tortured because of late payment and dues.
                    But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer.
                    But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number. They even hacked my email id.
                    That caused a lot of personal issues
                    This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                    Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.
                    Mar 14, 2024
                    Complaint marked as Resolved 
                    Verified Support
                    Feb 12, 2024
                    mPokket Customer Care's response
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                    Hi Insomnia,

                    We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                      I
                      Insomnia Event
                      Aug 25, 2020
                      Feb 12, 2024
                      This thread was updated on Feb 12, 2024
                      Resolved
                      Report
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                      Resolved

                      There have been serveral times i have been verbally tortured because of late payment and dues of my sons loan.
                      But the main problem is that they accessed my sons contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer.
                      But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number. They even hacked my email id.
                      That caused a lot of personal issues
                      This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                      Please look itno this issue. If these type of mental harrassment will they do seriously i will file a complaint against that women employee.
                      Mar 14, 2024
                      Complaint marked as Resolved 
                      Verified Support
                      Feb 12, 2024
                      mPokket Customer Care's response
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      I had taken a loan during pandemic while I was still working thought I could repay the loan amount but due to covid I had to quit my job and couldn’t repay it, tried explaining the mpocket customer care but didn’t respond in a good manner and they blackmailed me with a selfie video asking me to repay the whole amount if I miss to do so they would access all my contacts and send the video and spoil my image they didn’t even consider or try to understand my situation and responded in a bad manner .plz do something on this app especially the way they blackmail is tremendous . I regret taking loan from mpocket .Plz don’t ever try to take a loan from mpocket .
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                      Our team has spoken to you & we believe your concern has been resolved.
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                        yatogami kuroh
                        Aug 25, 2020
                        Feb 12, 2024
                        This thread was updated on Feb 12, 2024
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                        Resolved

                        Address: PS Srijan Corporate Park, Tower 1, 12th Floor, Unit No. - 1204, 2, EP & GP, Sector V, Bidhannagar, Kolkata, West Bengal 700091

                        I have taken the loan from this company on 12 march 2020. As you know the situation became that time around the world. Everyone losses their job and i was not able to pay but i was ready to pay in next month but they have put lots of late charges and i am refuse to pay charges but recovery agent threaten me and hack my phone contacts and calling them and harrast the peoples
                        Mar 14, 2024
                        Complaint marked as Resolved 
                        Verified Support
                        Feb 12, 2024
                        mPokket Customer Care's response
                        Hi Pradeep,

                        We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                        Regards,
                        Team mPokket.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                        We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
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                          Subhendu koner
                          Aug 21, 2020
                          Oct 5, 2023
                          This thread was updated on Oct 5, 2023
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                          Address: Vill-neor, post-saknara, dist-burdwan, pin-713421, westbengal

                          Please help stop m pokket harrasment everyday they are calling to my parents and relatives for repayment help but how can they pay repayment instead of me?? I was taken loan from m pokket but i was paid off all loan on time or in time now this ... Please stop harresment and give me time
                          Aug 14, 2023
                          Complaint marked as Resolved 
                          Problem solved
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                          Our team has spoken to you & we believe your concern has been resolved.
                          Our team has spoken to you & we believe your concern has been resolved.
                          Hi Subhendu koner,

                          Our team has spoken to you & we believe your concern has been resolved.
                          Hi Subhendu koner,

                          Our team has spoken to you & we believe your concern has been resolved.
                          Helpful
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                            anjali uday singh
                            Aug 19, 2020
                            Oct 5, 2023
                            This thread was updated on Oct 5, 2023
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                            Resolved

                            Privacy breaches and inappropriate words against women

                            Address: Kolkata

                            There have been serveral times i have been verbally tortured because of late payment and dues.
                            But the main problem is that they accessed my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay and blackmailing me for viral my video and number and destroying my carrer because i am a girl.
                            But the catch is they said that i have given...
                            +1 photos
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                            ATTITUDE ERA
                            from Noida, Uttar Pradesh
                            Aug 19, 2020
                            Feb 12, 2024
                            This thread was updated on Feb 12, 2024
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                            Sir as mentioned this company provides loan to students now like me there are lots of students who study and work in small private company for there pocket money because we are not much dependent on parents I don't know about pandemic will happen even no one knows that it will happen I have taken the loan before lockdown then suddenly things happened after lockdown I have paid there installment but some were left because I am going through financial crisis my job was lost these guys are not listening at all I want some time they will treaten you sir what should I do and this company claims as student loan providers
                            Mar 14, 2024
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 12, 2024
                            mPokket Customer Care's response
                            Hi Saransh,

                            Our team has spoken to you & we believe your concern has been resolved.

                            Regards,
                            Team mPokket.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Hi ATTITUDE ERA,

                            We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                            Helpful
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                            1 found this helpful
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                              Tejas Kumar Gayakwad
                              Aug 18, 2020
                              Feb 12, 2024
                              This thread was updated on Feb 12, 2024
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                              Address: Kolkata

                              Dear team why are you abusing I complained to rbi now on very higher note, during lockdown you charges me the penalty of rs 1000 even I am ready to pay the orignal repayment amount, I lost my job in this pandemic because of this I got late to pay but you have to understand the situation of pandemic, now rbi will deal with you if you do not clear my penalty.

                              If you want to allow me to pay the orignal repayment amount call me on [protected]
                              Mar 14, 2024
                              Complaint marked as Resolved 
                              Verified Support
                              Feb 12, 2024
                              mPokket Customer Care's response
                              Hi Tejas,

                              We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                              Regards,
                              Team mPokket.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Sumanta mPokket's reply, Apr 10, 2022
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
                              Hi Tejas Kumar Gaikawad,

                              We are here to assist you in every way possible & we do not condone any improper activity as it is not in line with our standard operating procedure. Please DM us your registered number & we would certainly help you.
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                                H
                                Harishwar N
                                from Hāora, West Bengal
                                Aug 17, 2020
                                Feb 12, 2024
                                This thread was updated on Feb 12, 2024
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                                They are not deleting my account.please help me to deactivate my mpokket account
                                Mar 14, 2024
                                Complaint marked as Resolved 
                                Verified Support
                                Feb 12, 2024
                                mPokket Customer Care's response
                                Hi Harishwar N,

                                Please DM us your registered number & we would certainly help you.

                                Regards,
                                Team mPokket.
                                Verified Support
                                Feb 12, 2024
                                mPokket Customer Care's response
                                Hi Harishwar N,

                                We have tried communicating with you however as we could not get in touch, please do let us know of a proper time when we can call & speak to you.

                                Regards,
                                Team mPokket.
                                Please do it happen fast
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Please DM us your registered number & we would certainly help you.
                                Hi Harishwar N,

                                Please DM us your registered number & we would certainly help you.
                                Helpful
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                                  Psk09
                                  Aug 16, 2020
                                  Feb 12, 2024
                                  This thread was updated on Feb 12, 2024
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                                  There have been serveral timesi have been verbally tortured because of late payment and dues.
                                  But the main problem is that they accessEd my contact list and called my known people other than my family and started telling them that i did not pay my due on time and please remind him to pay.
                                  But the catch is they said that i have given someone’s number as alternate number which i have not given i have given my dads number as alternate number but they informed other people that i have given them their number but how can they call anybody from my contact list and tell them that i have given their number
                                  That caused a lot of personal iyssues
                                  This is not acceptable my financial conditions are bad and this company is harrasing me through these means.
                                  Please look itno this issue.
                                  Mar 14, 2024
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 12, 2024
                                  mPokket Customer Care's response
                                  Hi Psk09,

                                  Please DM us your registered number & we would certainly help you.

                                  Regards,
                                  Team mPokket.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  We do not condone any improper activity. Any improper business communication is not in line with our Standard Operating Procedure & we apologise in case you had any issues. Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Please DM us your registered number & we would certainly help you.
                                  Hi Psk09,

                                  Please DM us your registered number & we would certainly help you.
                                  Helpful
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