Name : Satya Prakash Pandey ( Ex Soldier from Air Force)
Mobile number : [protected]
Car name : Honda Brio PB 11 BU 1853
SUBJECT : REAR RIGHT TYRE BURST OUT PREMATURELY on 01Feb 2021 (Date of purchase 14 Aug 2019 and running less than 10, 000 km)
Dear sir / Madam,
1. I am Satya Prakash Pandey, a retired soldier from Air Force. I am currently living at Patiala, Punjab. I chose to replace my old tyres with new MRF tyres vide Tax invoice No. 1891dated 14 Aug 2019 from Rajdhani Tyre Sales, shop no. 1- A, near Gurudwara Ramgharia, lower mall, Patiala, Punjab, PIN 147001 Code 03. GSTIN/ UIN - 03AAEFR1841C1ZU. Tyres description :[protected]/70R14 88S ZV2K TL) .
2. It is matter of sorrow that the one of the aforesaid Tyre burst out near District Unnao when I was running from Lucknow towards Agra on the Lucknow Agra High Way on 01 Feb 2021 at around 04:07 pm. It was blessings from God and other well wishers that I survived my life with my family. However, I recovered from the deadly shock and I completed the journey by replacing the burst tyre with available stepny in my car.
3. The said burst tyre has been deposited by me on 06Feb2021 to the above said dealer shop "Rajdhani Tyre Sales "from where it was purchased.
4. The above said accident of the Tyre Burst has shaken my faith and belief in the product.
5. In view of the above, may I request your goodself to kindly replace me with the brand new tyre of the company so that I can drive confidently and continue my faith and belief in the company same as earlier.
Thanks for the kind consideration in advance
Satya Prakash Pandey ( Ex Soldier Air Force)
Mobile number :[protected]
MRF Tyres customer support has been notified about the posted complaint.
We have sent the defected Tyre to dealer M/s Satguru Tyre, Nadesar, Varanasi and they sent it to your complaint cell for check, but we are sorry to inform you that your people rejected our complaint by informing us on mobile SMS that there is no manufacturing defect with reference no[protected]Sl. No.3E[protected]. Kindly consider our complaint as we are your regular customer having 2 hydra, 4 pickup, 1 Bolero, 1 Sumo and 1 Swift Dzire.
Looking forward for your kind help.
Thanks and Regards
Amit Kumar Rai
Tuaman Engineering Ltd.
Mughalsarai
Chandauli. [protected]