MRF Tyres Complaints & Reviews

Good day

Today afternoon (8.3.17) went to THIRUMALAI TYRES
MR TYRES AND SERVICE FRANCHISE in mayiladuthurai. I bought pulsar 180 back wheel Tyre I paid the amount of Rs 2445. 41 and vat of Rs 354.58

Total 2800
But in your showroom they asked extra charge for paying by the mode of Swiping

Siva
[protected]
Axis bank

On[protected] I purchased 2 brand new MRF Tyre for front side. On[protected] i went to gulbarga city and while coming back front left side Tyre got cut .

Last 3 years i used Yokohama Tyre front side it did not get puncher even one single time and i gone worst roads. But this MRF Tyre got cut.

I took that Tyre to them they took and sent to MRF, yesterday i got message that there is no manufacture defect and it can`t be replaced. Kindly requesting you to help me on this.

Its brand new tyre, product is not good.

Dealer Details:

Sri Sai Tyre Sales & Service
IMA Building, Near Kamat Hotel, Station Road, Vijapura
Phone No: [protected]/[protected]/[protected]
[protected]@gmail.com

I purchased new MRF Tyre & Tube on 08.11.2015 from MRF tyre Dealer VIJAY TYRE HOUSE, Sarang Complex, Shop No.6& 7, Opp. Vita Merchant Bank, Shivaji Road, MIRAJ-416410 Dist-Sangli ( Maharashtra) My bikes tube is been cut in the connected place which is liable to replace in five years.
When I purchase that tube DEALER told me about that . but he is refusing . The dealer is not customer friendly .
Plz. give them order to replace the same .
My Cell No. [protected]
Yours,
VIKRAM DESAI

22nd feb 2017 without prejudice

Through : email & courier service /reminder
To,
1. mr. k. m. mammen - chairman
2. mr. arun mammen -managing director
3. manager/incharge o[censored]nit – unit no 7, 8, 9 a. r building, shre raj laxmi commercial complex, bhiwandi – thane-421302
4. super tyres, bhayander east - near state bank of india, thane 401107 [protected]
Sub: request for replacement of manufacturing defective tyre -01 dated 15/02/2017

Dear sir,

We are reputed and loyal customer of your brand and using your company tyres from last 14 years.

With reference to above subject we would like to inform you that we have found manufacturing defect in one tyre prescribed in claim forwarding document ref no 8807 which is attached for reference.

In connection of above we have received call of your company representative from bhiwandi warehouse asking about the type manufacturing defect.in order to proceed further please furnish us said tyre test report information in prescribed format to take matter further at appropriate level immediately.

Request you to pass necessary order to replace the good quality tyre under replacement guarantee promised by your company. awaiting your immediate positive action into the matter please.
Thanking you,
Remain i,

Ikbal meman
[protected]

Dear Sir
Please find pictures below which depicts that air bubbles appeared in the outer circle of the 1 tire out of the four tires of my Duster Car.
I want replacement. This tire would have taken the human life, I stopped using this tire.
Kindly take necessary action and confirm.
Details: Tubeless Duster Car, Tire- Sport 215/65 R16 98H, , , , , E4 0261263
Also find the attached file.

My address as follows
V.P. Dubey (General Manager)
UltraTech Cement, Tadipatri
Mobile:[protected]

We HANIEF MOTORS SRINAGAR are authorized dealer Of INDIA YAMAHA MOTOR PVT LTD have submitted five tyres of[protected] before a year at Peaks Tyre Lasjan Bypass srinagar kashmir for replacement under warranty .Till date they do not give us replacement.When we contacted they only told us that tyres are not available . Requesting yourself please intervene otherwise we have to take up the issue with India Yamaha Motor PVT LTD.We are regular and loyal customer to MRF tyres pvt ltd.

Regards,
Residential Service Engineer
Hanief Motors Srinagar
Shah Ameed
[protected]
[protected]

Sir maine 25-08-15 ko yamaha r15 ka tyre
HARI OM TYRES
A-2/32, Bhajanpura Delhi - 110053 se purchase kiya tha
joki dealer sahab ne kaha tha ki 5 saal tak tyre mai kuch bhi problam hote hai to apka tyre free mai change kiya jayega (naya tyre) jo aj dated[protected] ko tyre side se fat gaya hai or dealar sahab tyre change krne se mana kr rhe hai.
muje pagal banaya gaya or ye dealer sahab tek se baat krne ko razi nhi hai
bol rhe hai naya tyre lagwa lo uske paise dedo jab apka company se clam ayega wo apko de diya jayega
jiske bare mai muje kuch bhi nhi bataya gya tha to plz sir in dealer sahab ko bataye ki ye customer se jhut bol kr sale naa kre

I purchased new MRF Tyres on 03 Jan 17 from MRF tyre Dealer Singh Tyre World, MRF Tyres, RK Puram, Sainikpuri, SECUNDERABAD -500056. One tyre was defective resulting in damage to brand new tyre. Dealer refused replacement and instead took the tyre to send it to company on Tuesday (10 Jan 17). I have not even driven 100th after the tyre was installed and aligned for which I paid Rs.200/- extra. The details of bill and claim forwarding docket (CFD) are attached for ready reference. The dealer is not customer friendly and does not even provide credit card payment services without charging extra. No bill or print out is provided for alignment done by this dealer.

I buy MRF ZAPPER 100/90*18 (MRP-2500) at VINAYAKA TYRES Exclusive dealer, salur, vizianagaram dist on 01/01/2016 with 02years of warranty but the Tyre was burst on sides. This is the 3rd MRF tyre i buy from MRF. previous 02 tyres performance was good but this time i was disappointed.I have bill, but please Replace my tyre at any MRF dealer at (HYDERABAD)LOCATION.

Thankyou
AJAYBABU TALADA

Sir, I have return my tyre for replacement on 14th Nov. 2016 with token no-7779 & tyre no-909018 at Kumar tyres, salarpur, Bhangel, noida. Still I don't get any valuable response from the same agency & I have also placed a complaint earlier, but no fruitful result comes out. So kindly take an immediate step & replace my tyre at earliest. Regards, Hareesh Kumar.

I have bought 4 New Tyres from MRF dealer in Visakhapatnam for my Fiat Linea car. Since the Tyres were installed, have observed Irritating noise is building.
I taught it could be issue with my Car Bearing and got it replaced with New Bearing which costed 6000 rs... But its resulted waste of money. Then I got it checked with other set of Tyres, which resulted no noise and all 4 Tyres were tested and found to be faulty.
Fiat Dealer has checked the above and given written statement that their is no fault with Car, but its the problem with Tyres.
Kindly look into issue and arrange for replacement of all 4 Tyres or Refund money .
My contact : Naseer Ahmed, Ph: [protected].

Sir, purchased new suzuki access 125 from showroom on 25th aug, 2016, the csooter having mrf tubeless tyre. On 29th nov, 2016 morning, just after moving about 100 mtrs, mrf tube less scooty tyre got cracked in 2500 km running in city limits, within guarentee period. Preliminary observation prooved manufacturing defect. Hence requested for replacement.
Name of the owner - aditya r
Suzuki access 125 eng. N0-af[protected]
Date of purchase[protected]
Km run-2500
Rear tyre no[protected]d
Dealer-bellad automobiles pvt ltd, hubli, karnataka ph - [protected]
Request replacement

Dear Team,
I have a bike with MRF tyre, it was covered under warranty for any type of defect. the type of my bike got a big crack few months later after purchasing the bike. i spoke to mr. suman das regarding this. then i got a call from mr. Rajiv shah he told me to visit the nearest service centre and also told me that if there will be manufacturing defect they will replace the tyre. but when i went to the service centre located at moti nagar. they told me that the replacement will cost ₹2100. when i met Mr. Rajiv shah and asked him about this he replied very rudely and told me to pay or go. he was very rude. he did not inform me about the terms and condition when i enquired on phone.
regards-
avinash bajpai
contact no.[protected] contact mail
[protected]@gmail.com

Hi team

I have purchased a new maruti suzuki baleno car on 22nd of may 2016 and it has not been driven more then 1800 kms so far. On 11th of nov i went to lok nayak hospital and while parking the car in the parking area, it got striked with the cemented corner of the pedestrian and the tyre got burst from the side (Not from the base). I don't think the impact was strong enough to damage the tyre from the side.

I contacted maruti and mrf both and i have been advised by customer service agent of mrf to visit and submit the tyre at indu tyres, sahibabad for the inspection and replacement purpose.

After 2 days i have received a text message from mrf that it was not the manufacturing defect and nothing can be done further. I suddenly contacted mrf customer care agent (Ashhar) and logged a complaint (Complaint reference number : cn60702) and as promised i received a call back to day from the nitin (Complaint handler) from noida. We had a conversation about the problem but being a customer i am not at all satisfied with the resolution.

Mrf is a brand and i was not expecting that the quilty of a product would be so poor also as a part of resolution of my complaint i was expecting a positive response but that hasn't happened and mrf again let me down.

Being a customer i am not at all happy and satisfied and would like to highlight this matter and request mrf to kindly provide me the replacement of tyre as a goodwill gesture as soon as possible.

Size and specificaiton of tyre.
Mrf zvtv
185/65/r15

Your prompt and positive response would be highly appreciated.

Regards
Harsimranjeet singh
Phone # : +91 [protected]
Address : h. No 571, sec 2c,
Vasundhra, ghaziabad. U. P
201012

I have bought a new front tyre for my bike 4 months back. With the new tyre i have not even rode 3000 km. The tyre shape is not exactly round. The shape seems to be bit improper. I experience minor bumps because of this. I consulted almost many workshops. They told fork is proper, pressure is fine, beading is alos correct. The problem is with the tyre. I bought in mysore mrf tyre showroom.
I complained about this in the showroom initially, but they told since it is a new tyre it will take time to get set. But till today it hasn't got set. The bill will be produced in the showroom on demand.
Details:
Name-rakesh sakthivel
Number-[protected], [protected]
Resolution-replace with a new tyre

I buyed mrf revz s 130/70/17 last year (2015) january for my pulsar 200ns, after rinding my bike for 13-14k approx, i noticed a tumour (bulging out like a balloon) on 03.10.16. i complained to mrf regional office at kolkata to mr. dubey, he adviced me to submit the tyre to nearest dealer and the company will provide me a new tyre after physical inspection. but the condition was they will consider my complain and replace with the new one if and only if my tyre has less than 3punctures, as my tyre has 6 punctures they rejected. i don't understand what's the reason behind this? this is totally manufacturing defect, but they are refusing. i never expect this from mrf. i hope mrf will look after their valuable customers else they will loose all of them soon.

Hello sir
My name is Gurpal Singh and I bought a new Ford figo aspire for my sister's marriage wch was in in February this year.That car had tyres of your company and result in very disappointed way.
When we asked dealer about aur problem related to tyers they just said that this is only happened because of MRF tyers and they step out. Now they asked to change tyers as you're tyers are bad and claimed that this happened just because of your fault.
This brings disappointment.
Please contact me as soon as possible so that we will find any solution because this experience was not at all expected by us as you r one of the best tyer makers of my country.
So plz don't disappoint us and contact with us.
[protected]
Your faithful

Purchased new mrf type for my car and till date only 12000 km covered with new Tyre also I used mrf tyres for two and four wheeler from last 10 years. But this time very pathetic experience that I have with mrf. Problem is that. Tyre get shrinks and from center and generation very bad noise while driving. Also same Tyre replaced with my another car but result same and clear that mrf tyres have probkem. Pls support to resolve issue that will show me that upto what extend u satisfied ur customer. I have original bill with all detail. Bill no. 15382 and model z2vk. Purchase date 2/10/15.

Car details:
Maruti suzuki ertiga zdi
Hr06ae9405
Serviced regularly.
Being a regular customer of yours, i would like to bring this to your notice.

A week ago, driving around 5am from aligarh to delhi with my family on board suddenly the left rear tyre busted. Anyhow, we managed to change with spare one & moved.
Prior to this, i have already got one tyre replaced from mrf for manufacturing defects. When informed to mrf t&s (Mr. Harmeet, chabbra tyre world, aligarh) about such issues with company fitted mrf tyres, he showed disregard & asked bribe to take this matter to mrf.

Hope you take this matter seriously & take necessary actions on your part.
I would expect a fast response.

Thanks
Rajat bhatt
Ph: (+91) [protected], [protected]

Hi,

I had taken an mrf tyre for my two wheeler vehicle in march, as it has been just 6 months after purchase the corner of the tyre was damaged and tube inside the tyre had came out while i am riding the bike, on the next day i went to them and complained they told the engineer is not there come on the next day after that they are not responding.