| Address: A-2/66, Ahok Vihar III Extn Gurgaon |
Sir/Mam,
I, Ramvir Singh Kundu, R/o H No 66, Gali No-A2, Ashok Vihar III Extn, Gurgaon (Mob: [protected]) have the honor to state the following for your kind consideration:
1. During the month of Mar/Apr 2022, MRF authorized dealer M/s Tyre Palace, Gurgaon raised my claim for Tyre Damaged under Warranty.
2. After around 10 days I received a message from MRF that my Claim No[protected] of Rs 1391/- has been accepted.
3. I approached to this dealer for payment of this compensation to me.
4. The dealer asked the claim receipt from. I said I no such receipt was given to me.
5. I have approached 2-3 times to this dealer for payment of Claim but with-out receipt he refused to pay the claim.
6. On 10 Dec 2022 I requested a gentleman named Mr Aman Tripathi of Gurgaon MRF and briefed about the case, he also refused to help and said that dealer will not pay the claim without the receipt.
7. Please advise how can I get this Claim.
Regards
Ramvir Kundu
Email ID: [protected]@yahoo.co.in
Mob: [protected]
MRF Tyres customer support has been notified about the posted complaint.
I buyed my vehicle last year oct 2022 and Tyre still under warranty but due to Tyre quality it's blast last month
I already raised request multiple times your team and tata motors team but they unable to provide me solution on the issue please requesting you again replace my vehicle tyre ASAP