| Address: Raigad, Maharashtra |
We have purchased (4) four number of tyres from one of your authorised dealers M/s. Patil tyres, Opp: Raigad Bazar, Indira Gandhi Chowk, Pune-Mumbai Highway, Shilphata, Khopoli, Maharashtra state, and their email Id: [protected]@gmail.com, for our Mahindra Tharr vehicle, in the month of September 08, 2014, The specification of the tyres and Marks and Nos. are as under:-
ZQT - 185 85 R 16 (Tyre with tube)
Serial No.[protected]
We would like to bring your notice that one of the tyres had developed a cut (photo attached) outside the actual moving area. It surely a manufacturing defect and we approached the dealer and request for an immediate replacement. The dealer informed us that they are not sure for a replacement but told us, they send the tyre to the company and ask for a replacement. The company will check the same and if they satisfy the genuineness of the defect and replace it. The dealer send the tyre to your branch at Panvel in Navi Mumbai.
Kindly look into the matter seriously and instruct your representative to verify the same and send us a replacement for the defected tyre at the earliest. Also attached here with the scan copy of the Invoice for your immediate reference. We unable to use the vehicle for the last 8-10 days for want of tyre.
Thanking you,
Yours faithfully,
for SIMPLEX PREFAB INFRASTRUCTURE (I) PVT. LTD.
Nambiar
Mob: [protected]
Aug 14, 2020
Complaint marked as Resolved
cracks appeared on tyre.
i hav purchased two MRF pleasure tyres year ago we had a moderate use cracks are appeared on one tyre near to the rim.