MRF Tyres Complaints & Reviews

Dear Sir, Myself Rup lal sah from bokaro steel city, jharkhand. I purchase 4 Tyres of TATA INDICA Car from Dealer "Nandani tyre world", bokaro and Reciept No is 2557 purchase date[protected].there are 2 Tyres out of 4 got burst and wire is also out from tyres, tyres almost completely damanged. when contacted our MRF dealer, bokaro they say its an external damage but they are not able to tell the Cause and there is no evidence of External damage on the Tyre, in spite o[censored]s convincing them that this was not an external damage as no phisical evidance they have not responded on the same and they suggest to check with engineering, sitting in MRF Dealer Dhanbad. Dhanbad Engineer's is not treate well with me he suggest to learn before to drive the car and also tell me that "you do not know how to ride the car". He behaves with me with very bad rude attitude. I request to your organisation that if you are not able to understand the customer problem and not able to give us proper suggestion then please maintain the good behaviour with customers. Contact: [protected]

Respected Sir, i own a new scropio m hawk, which i got a special permit to all india route, , well i had bought new MRF tyre from Siliguri Ananda Mangla Tyre Shop, near Biswadeep hall/. I escaped from a major accident at Sevoke road. I did request the retailer of MRF, but he told me that MRF Tyre service, it shall take about Six month... He even spoke with me in a rude way, , , to which i have filed FIR towards MRF retailer ..at Siliguri. It has been over 8 months, , I even got the Hard Copy ...he even asked me to pay Rs 3799 for fast delivery ...is it true that your company takes extra for fast delivery, If so..please let me know.. If you want more money please do let me know, but i need a money recepit..as for he has already given me the first recepit of Rs 3799 Thanking you From Mr Karma Lachungpa Sikkim Express Press Reporter . [protected]

dear sir this side abhishek som from meerut up. before 2 month i have purchased new honda city diesel. my car just mileage 10000 km in two month nd my new two tyres both are crack form side nd same time same day. m very nervous bocz there was no tyres repairing shop in area. plz ur company tyres iz very low quality tyres. plz upgrade ur quality of tyres nd i request to u plz my two tyre pla replacement ... my contact number iz[protected][protected], [protected] my address iz ----d, bolck dr-5 shastri nagar near arya samaj mandir meerut up.

Hello sir I am lalchand before 8 month i purchase of mrf tyre from yogi enterprises delhi the date of purchase Tyre is around 27_01_2014 the car run only k.m. in month and the rear tyre is the cut down in plane road of delhi .after that i went to the yogi enterprises dealer regarding my tyre complaint ;dealer cheked the tyre mrf limited b_48 jhilmil industrial area and Technician harbansh told me no manufachring defect. How is possible Kindly help us

Dear sir,

we have supplied BISCUITS for your company at thiruvottiyur Chennai Tamilnadu campus .we are unable to get the payment.so
pls help us for payment. for your refference we have enclosed the copy of the invoice.

our company details:
ANNAMALAI COMMUNICATIONS
email ID : [protected]@gmail.com
Contact person name:
MR.KVK RAMESHBABU
[protected]
MR RM ANNAMALAI
[protected].

I had purchased 4 MRF ZVTS Tyres for My hyundai i10 in December 2013 from Pal Tyres, Punjabi Bagh, Delhi. the authorised dealer of MRF. on that day i was not provided with the bill with the excuse that his computer is faulty. Till the february i visit almost 7-8 times to shop for bill and was given the same excuse of faulty computer. At the end of february the owner there handsover me a hand made Bill. At this i react to him if he has to give me that hand made bill why he was wasted my time.When i warned him that i will complaint in MRF he said do what you can...Now today at 10th September 2014 when i need to Align my Car Tyres at MRF Authorised Center i reconsidered to visit Pal Tyres forgetting his bad attitude..After Alignment when test drive fails the owner again frustrated and comes to me and said we had done your car alignment and we do nothing further and you don't ever come to shop again...FOR MY SHOCK is it the customers are treated at so called MRF Authorised Centers...I was so badly hurt by this that me and all my 20 friends in group decided not to opt for any MRF services or Products in our Lifetime.. If there any sensible marketing peoples in MRF then they would surely understand the seriousness of this type of dealer behaviour..OR May be Company is in so bad shape that it is bound to stick to such dealers for its survivial... A VERY BIG SHAME FOR MRF.POOR COMPANY. I SWEAR I WOULD NOT FORGET MRF FOR THIS TREATMENT AND NOW A BIG NO TO MRF AND WOULD NEVER RECOMMEND MRF TO ANYBODY IN MY LINK.. Dhiraj Jain Ph. : [protected]

Sir, I purchased new MRF ZVTS Tyre sets. Date of purchase is 30/07/2013 from one of the Dealers "Ambica Tyre" 996/2, Sector - 5C, Gandhinagar, Gujarat. The tyres have done Appx.15000 kms. On 20th Aug 2014, the CAR was wobbling on the road. Suddenly i came out of the CAR and saw all tyres for any possible puncture but there was no any puncture. Instead i saw that there was some problem in one of the tyres. i.e. some of the Bubble had come out in the side way of a tyre that only caused the problem in the CAR while riding. Same time i went at the Dealer "M/S Ambica Tyres", 996/2, Sector 5C, Gandhinagar. They Asked me that this is Manufacture problem and sent for replace the same. I've received the complaint no 155/70R13 75T ZVTS TL (Sr. No. [protected]) Dt.28.08.14 but on dated 01.09.14 i've received another massage for your MRF that "your advice had rejected due to result o[censored]nequal and excessive contact pressure exerted at the road contact area at the tyre". I've also purchase annual nitrogen air pressure contract through "M/s Ambica Tyre" and alternate day checked the tyre pressure. After received the Rejection Advice i had contacted MRF Service station[protected]Mr. Bhavesh) and he advice to told service engineer on Mobile No. [protected] but service engineer not pickup the phone nor massage convey by Service department. So, I write this complaint.kindly make arrangements for replacing the one number defective tyre. Regard, Hiten Patel, Ahmedabad, Gujarat [protected] mail.id: [protected]@yahoo.com

hello sir, i am satish chand, retired army officer, before 4 months i purchase maruti sazuki swift fitted with MRF tyres from prem motors jaipur. The date of purchase of car is around 15th of april 2014. the car runs only 3000 KM in 4 months and the front tyre is cut down. in plane roads of chandigarh. after that i went to the modern maruti sazuki dealer regarding my tyre complaint but the dealer could not help us and told me to go the MRF office in manimazra and contact there. I went MRF office in manimazara chandigarh and the person in office check the tyre..after that they said it is ur mistake and we can't replace your tyre. and conduct misbehave with me. Now the question is arise here what the type should MRF produce the tyres which is cut inside only in 4 months in plane roads...Now I want to replace my tyre because it is in the warranty. So, it is my humble request to take necessary action and change my tyre. thank you

Hi my name is raj ann I'm medical student at anand, Gujarat. I have hero Honda hunk bike which I purchased 4 years ago it had zapper tubeless tyres, few weeks ago I noticed cracks in my rear tyre so I went to near by mrf tyre where they said me that the tyre has got 6 years of Warranty so I you fit new tyre now for 2400, if your claim for replacement will be accepted than we will have you back after deducting some amount so I paid 2400 to MRFtyre, Anand trustin them to do right thing a week back I received this message from MRF "Dear customer, your claim item under No.[protected]Sl.No.[protected]) is accepted against payment of Rs. 782.00 /- incl. VAT. For details contact dealer." So I went back to dealer. I was happy until they said you will get only 700 rupees out of 2400 rupees you paid and we never said that we will pay back your money, we are here to make money not to help you they said. I fill cheated by your dealer. I don't earn I could have wait easily for one week for replacement if I was told so. When we resisted we were bullied by owner and his father. I plead you to take action against this dealer and help me getting my claim in right way. This is a moral issue and I expect company like MRF to help me out. The dealer earned 1800₹ by selling single tyre to me.please take action

Sir, I purchased new Toyota Etias GD fitted with MRF ZVTV Tyre sets. Date of purchase of CAR is 25/09/2012 from one of the Dealers "Lanson Toyota" Poonamali High Road, Koyambedu, Chennai.(Tmilnadu) The tyres have done 38000 kms. On 24th Aug 2014, the CAR was wobbling on the road giving indication of some unusual riding conditions. Suddenly i came out of the CAR and saw all tyres for any possible puncture but there was no any puncture. Instead i saw that there was some problem in one of the tyres. i.e. some of the steel fiber wires had come out in the side way of a tyre that only caused the problem in the CAR while riding. As it is a manufacturing defect, kindly make arrangements for replacing the one number defective tyre. Regard, K Sankar, Chennai [protected] mail.id: [protected]@yahoo.co.in

Dear Sir, I have A ford Figo Regd. No. UP-70-BZ-9589 at Allahabad UP. I have a complain regarding Tyre of my Car i have complained vide Claim Forwording docket (CFD) no. 20451 dated 20.08.2014 at Brij Raj auto Pvt Ltd. at Allahabad Service Point. in which i have say that the 3 (Three)-tyre of my car is dammage due to Air. i have complained at 20th Aug-2014 and they told that they will replace within 2 days. but now they are told that only one tyre are replaced and charged Rs. 2300/- and another two tyre are not replace because they say that it is not replaced. Sir you tell that how it is possible that problem of one trye are acceptable and other two tyre are not. i have requested to you that please do needful for us because i have suffering many problem due to my car

Sir, I purchased new Maruti Dezire fitted with MRF set tyres on 17/09/2012 from Maruti's Dealer in Mohali (Punjab) near Chandigarh. The tyres have done only 17000 kms. The car has started giving some tyre noise while driving. On getting the same checked from Maruti's Authorised Service Centre, I have been given to understand that the sound owing to two of the four tyres having developed manufacturing defect. I, therefore, request you to kindly look into the matter and get the tyres replaced as 17000 kms. can in no way be termed as the life of the tyres of a highly reputed Company such as MRF and also that the same have developed manufacturing defect. Looking forward to your expeditious response. Rajeev K Kaher

I used MRf tyres .the tyre is new when I used the tyre and tyre is blast on road . I am luck I am safe
Then I go to honda company in karnal and problem .he say plz tyre is left for 7 days because company office in panipat and company take decision the tyre is changed or not .today 9-8-2014 the honda company call me and say plz give 1800/- then we give new tyre .why I give 1800.
I say tyre is in guarnted and also new tyre why should I pay
If not action then I goes to cousmer court
Tyre serial no [protected]
175 165 R -15
ZVTV tubeless tyre

Dear sir, I have purchased Honda shine bike in Feb'13 which have mrf tubeless tyre, from starting of 1st day there was air leakage problem in last wheel, i have gone to the service centre of Honda they have checked and told that it has some manufacturing defect in tyre but i have seen and what best possible i have done, now i m faceing a lot of problem daily im faceing problem of air leakage. Since this is a clear case of quality of product now you are requested to please do the needful and give solution to rectify this problem. Devesh Srivastava [protected]

Dear Sir, I have purchased 2 New MRF Tubeless tyres for my i10 -Hyundai car on 5th july 2014 at MRF retail show room in Munidiampakkam near Villupuram travelling towards Trichy. With in 2 hours time the tyre gave way near perambalur. To my knowledge there was no external force impacted my tyre because i was driving almost on the middle track and the road was clear and other vhicles were plying in normal speed. . when i approached local service station they informed it might be due to inferior quality of manufacturing of that particular tyre. immediately i called up and informed the retail dealer about the incident. I approached the delear on my way back to chennai on 7th july 2014 and narrated the incident. the Owner of the shop had taken back the tyre and informed that it will be sent to MRF office to find the quality of tyre. the copy of complaint letter is also attached for your reference. As i have not received any feed back from MRF tyres factory and from show room(Munidampakkam) as well till date. Trust the authority will look into this matter and refund my money at your earliest.

I have purchased 4 set of tubeless tyre almost two year back from Bakshi Tyres, Nishat Cinema road Lucknow for my Hyundai Santro & out of 4 one tyre got de shaped in January 2014, currently I am based at Meerut, I tried for replacement, but none of the dealer accepted tyre for further proceedings, all refused by saying de shaped tyre / swollen tyre will not be accepted for replacement by companey, now today one more tyre gone same way After purchasing costly tyre ( 4 tyre in 12000/-) I am the biggest looser, further if policy of MRF is same as conveyed by dealers then really we are being cheated by companies Sanjeev Shrivastava C/O Dainik Jagran 86/8, Mohkampur Delhi Road Meerut 250103 Mob. [protected], [protected] id [protected]@mrt.jagran.com, [protected]@gmail.com

Dear Sir, I bought a Mahindra Scorpio LX in October 2012. At around 33, 315 kms the back right side tyre got burst on a empty highway. For a one year old car this was unexpected. We had approached Raj India Auto Pvt Ltd (our car dealer) with the tyre which got it sent to the MRF tyre dealer (Radhey Tyre traders, Ghazipur) for review. Subsequently it came to MRF agency at Varanasi for inspection on 5th March 2014. (Sl No. 6VN[protected] We however got a mobile message from MRF side rejecting our case. We strongly suspect a case of air intake by the tyre which has resulted in this tyre burst. Please find attached the picture of the burst tyre for your reference. It is not only sad that a genuine claim has been denied but also more disappointing has been the response from the MRF agency side. Rather than doing a second review when requested, the agency very casually ignored it and did not even respond to me. MRF is a reputed name but functioning of its agency is surely spoiling its credentials. It was not about 5- 10, 000 rupees but about customer satisfaction which sadly I did not get. I ll surely think twice before knocking its doors for anything. Best Regards Dr Imran Khan Dildarnagar, District Ghazipur Uttar Pradesh [protected] [protected]

MRF Tyres is an Indian company which provides POOR quality tyres for various vehicles in the Indian market. To provide a Very BAD service the company has opened MRF Tyres customer care centre which will provide all possibilities of NOT MANUFACTURING DEFECT. With all these POOR services the company has listened and NEVER understood the customers needs and tried to fulfill them. If anyone wants to register any complaint against MRF Tyres there is NO WAY rather than a small stupid form on their website. Now the company have over 16, 000 employees who dont know how to speak to its CUSTOMERS. MRF Ltd crosses gross revenue mark of ₨ 10, 000 crores by cheating the customers. I have Lots to say which will be publisshed shortly on Facebook. i will revert with the link shortly. LACK OF RESPONSIBILITY OF THE GOODS ONCE SOLD. P

Hi iam using ford ecosport trend which i bought on october- 2013, Just 1 week before when i was taking turn towards my right side my front left tyre ran above a stone which caused my tyre to tearup suddenly, after that i registered an complaint through one of MRF dealer on 26/01/14, after that i got an confirmation message from the company saying that complaint is registered for your tyre 195/65r15 91t zv2k TL under no[protected]si no [protected]) on 28/01/14 5.24pm, after just 10 min by 5.34pm i got an another message saying that they regret inability to accept the complaint, now why iam here is that i dont mind about rejecting my request but they should have a courtesy to give a call or intimation about why they rejected this case, I know they are the market leaders in this segment but if you going to treat your customer like this dont expect you people going to loose that very soon...from now anyway i wont suggest nor use MRF here after...


Regards

Arjun

Hi,

I have purchased Swift ZDI in FEB of 2013, From the Start i had problems with the Tyre with in a Week one of the Front Tyre Busted on a Highway, when Contacted Marathi they got a replacement from Maruthi, Now in October one more Tyre Busted in the same way as the first, when contacted MRF they say its an external damage but they are not able to tell the Cause and there is no evidence of External damage on the Tyre..

in spite o[censored]s convincing them that this was not an external damage as no phisical evidance they have not responded on the same ..

One more tyre has devoloped Bulging on the side..

with in 9 months of purchasing a new car, this is my 3rd complain on the tyres, which as per me is totally unacceptable by any standards..

I request you to look in to this and replace my tyre, if possible requst you to replace the entire set of tyres with some thing better.

Model of Tyre: MRF ZVTV Tubeless
Size: P 185/65R 15 88S

Regards,
Ramesh Babu A
[protected]
[protected]@gmail.com