Mswipe Technologies Complaints & Reviews

I have closed my m swipe machine i have also given back the machine still the m swipe is cutting my money from my bank account and this is not first 3 to 4 times you have cutting the money for no reason
Kindly look into the matter seriously i would not listen your excuses i want my money back in 1 week
Today 29 june 2018 you have cutter money from the bank without any reason...

Hi team

My name is sathya narayana reddy s i have mswipe credit card edc machine

Registered mobile no:[protected]

*i have query which name customer boddu laxman his card ending with 0116 spent rs 800.09 on 24/apr/2018 we have done void with same amount same day. Once void the amount should be credit with in 7 working days

*amount was not credited. After 7 days he was went to bank...

I paid my money in the month of april 2018 for the loyalty cards. And its june 2018, i had not received my cards. One gentleman mr. Vishal from hyderabad had picked my cheque and promised to deliver the cards by 1 month based on his boss words. I asked him to share his boss contact number he arranged a call with mr. Abishek, mr. Abishek promised that he is going to deliver in 3 to 4 days. Its been a week mr. Abishek is not responding to any...

I manoj chandiramani registered no. [protected], with mswipe from past 2 years, would bring to your notice that your team is giving false information to the customers and deduct unnecessary amount from the customers.
Your team activates and deactivates any plan for their consumers without any prior notice and gives false information to the customers. Rents are deducted twice for one plan and when the customer draws the attention for...

Ticket number: tpk02591245

I am following up to stop ecs from more than a year but every time you say executive will visit and collect the device. Till now nobody visited. Not using mswipe device its been more than a year. Every month ecs is getting debited. Two ecs in a month also you people are deducting. I want refund o[censored]nnecessary deductions. And stop the ecs immediately else i will take strict legal action.
br...

I had paid for a year subscription but still the company deducts monthly rental from the amount which i am supposed to receive from the transactions. I have complained them about this and they returned the amount for three months and assured it will never happen again. But they are again charging the rental every month and now even after complaining them i have not received any reverts from them....

Dear sir,
I made a transaction of amount 92451, it was approved 3rd time after attempting 2 consecutive failure due to wrong pin, as my client forgot the pin. Now mwsipe says due to 2 consecutive wrong pin, it was hold and physical verification of my office will done, at starting they said it max period 10 working days, when i am calling even after 15 working days they said it shows same status, please update your address. I mail...

Hello,
On 29th may i received a call from a marketing number, the caller claimed that she is from mswipe and told us that there will be no mdr charges for the transactions made on 30th may.
I've double checked it by calling to mswipe tollfree support, they told me it is legitimate.
I still had a doubt and asked the same in their whatsapp support, they have responded that it is genuine etc..
Now when i made the...

Hello!

This is to bring up notice to you that my mobile no.[protected], i had taken your device which you can check with my mobile no. I had already given request to cancel my ecs at when i had brought the your device but it was not been actioned by you at that time even i had also informed the salesman who has sold the device to me, since then there were ecs being sent to my first-aim consultancy's current account in kotak...

Hello sir,
This complaint is regarding:
1. Poor customer service: when i opted for the service, their sales executive made false promises of delivering the swiping machine on a specified date but this never happened. Never bothered once i money is paid.

2. Charging inappropriately: initially i spoke to the sales guy and took 6 months prepaid service. And i was clearly told if you continue using further you will...

I my name is m. Gangi reddy, i had a device in the name of chettinadu foods. I already raised a complain that i am not using the device and lost the device. When i took the device, sales excutive said that if i took 1 year plan device would be free and collected rs6000 from me. I write an email to help desk on the same and complained the same to the customer care as well still rs 4500 has been deducted from my account. When i asked they said...

My name is soumyojit paul. Mob no.:-[protected]. New machine installed at 22nd may 2018, mid no.:-42ms[protected], tid no.:[protected]. Still upto today i can't any transaction with this machine.15-20 times call to the service provider mr himardi saha, mr arup sil and mr sudip das but no response. Immediatly i return this machine and help me out from this burden....

I have purchased m swipe in april 2018. I have called customer care of mswipe to please visit for the demo and installation of machine, but some how i managed to start the machine by watching youtube.
On 26th i called to customer care for help and requested for engineer visit as machine was not working.in 10-12 days i have called several times, every time they assured that engineer will visit 1-2 days and making excuses.
I am...

I have been requesting for cancellation of mswipe services availed by apta healthcare advisors pvt. Ltd. Since march 2018 (Reference number - tbk[protected]; but there has been no action, in spite of repeated calls (I was always told the wide pad will be collected within 7 days). Please treat this as a notice from the customer, for cancellation of the services. And act upon immediately....

Hi team,

Mswipe id : [protected]

Reg mobile num : [protected]

Name jayaramu thalapala

Compeny name : vy global paper bags pvt ltd

I done the transactions by

6th may — 130000

9th may — 89000 and 10000

These transactions are in hold please release the amount otherwise it will be very difficult to run my business and...

My user id is ms256094.
We called the customer care and requested them to discontinue mswipe services in may 2017. They approved the request, but still they are debiting monthly charge of 300. We did not notice until dec 2017 that the money is getting debited. Also, when the balance in account was less than 300, they did not debited. When i called the customer care they said, action will be taken, money will be refunded and they will...

Hi,

I used your swiping machine on 17th may 2018 with charge amount of rs. 25000/- and 18th of may 2018 with 20000/-. Both amounts were not credited into my account. When i check with customer care they asked me to send kyc documents,. Sent all the required documents on 22nd and not yet credited. Receiving emails from payments team saying that send documents repeatedly i almost called customer care center for 100 times. 15th...

Dear team
As per transaction happen on 29.05.2018 total amount is rs 111350. But today morning only rs 11350 credit into account. Your customer care executive unable to provide the reason.
Machine imei no [protected]
Please check and credit the fund as soon as possible.

Rr_no stan_no interchange cardno cardtype txndate paymentdate paymentremarks1 txnamt mdrmswipeper mdrvalue st deduction netamt rent adjustment finalpayment loandeductionrate loandeductionamount additionalrecovery finalpaymenttomeafterloandeduction finalpaymenttoloanprovider remarks neft_ref_no arn approval_no invoice_no storecode cust_groupcustcode groupname tds_amountbr...

I want to surrender the device #[protected] and stop service and stop detucting the rental. I have already informed you to stop service for the device # [protected] on 6/4/17 but still rent has been deducted. I'm not getting a clear statement for which device you are deducting the rental. So please i want to surrender both the device number mentioned above....

Hello,
Mswipe terminal id.[protected]
Mob.[protected]
I have given the request for deactivation of m swipe machine since installation.
We did not use yur device even single days only becouse of your worst service and scamming review.
Finaly device was termineted on dated 21 may 2017. Since this date i called you more than 50 times to your
Customer care, and you people told me to collect device...