Mswipe Technologies Complaints & Reviews

Device model no. [protected]
Company Name: Siva Flowers
First Complaint raised on 4th May 2016 and account cancellation No. TBK00307885.
Last year itself I had closed my account with mswipe but again and again they have debited money from my account . I have faced this issue by last year and get resolved and Now again debited Rs. 1500 from account.. I need the money immediately refunded to my account and also
I...

M swipe no:- ms273153
Mobile no:-[protected]
Dear mswipe, i have been trying to talk to you through you are disconnecting my call without proper answer here i am telling you, you took over the machine back in january 2018 and you are still charging me!!!?? I would like to inform you, you better give me a proper explanation and give me refund else i will take is as a serious consumer service failure and take this to soical media...

Sir i taken m swipw machine tgat time they told me that when you surrender the machine we refund yout security money but when i surrender the machine then they tld me that thi amount not refunded because it is installation amount which not refund toyou. Sir you cheat the customer i st of all you are taking rent 350 per month and other bank giving machine free and no other rent. Siryou are cheating the customer...

Hi, mswipe came to my shop & explained about their services a month ago. The main feature which striked my mind is that i can have a swiping machine irrespective of current account. Hence i ordered for a 1 year subscription with device. The ideaot unprofessional sales people were very responsive initially. But after they collected the amount, they said i will be getting my swiping machine in 3-4 working days. It's been more than 2 weeks now,...

I had bought a machine from mswipe which due to some reason i returned it back and i was told i will get the refund amount for the same immediately. But this company is fake and loot their customer. From past 8 months i haven't received my money amounting rs 7500. All the employees are useless in this company and dont give proper service. Including area manager and other sales team...

I have been trying to get my refund of the advance rent paid for the Swipe machine which I had discontinued within a week from the activation. It's been more than a month now and every time I call in your customer Care number they give me a TAT of 48 Hours.
Same thing happens when I raised the query to the complete escalation matrix of the company. Even they have not replied to the query.
The Support ID is TBK02411148. Was...

My registered mobile no. is [protected]. I have logged a complain on 24th of April and your she confirmed that she will lookinto the matter and get me the refund. I called today 10 times and spoke to 10 different customer care guys and asked them to connect to a senior in the office. But all in vain. Really pathetic system you guys are following. It will be better to help the customers who have paid full year rent and hardly used the machine...

Hello,
My registered number at mswipe is -[protected] with name - matching stuff. Address - j-9/36, 212, rajouri garden delhi-27
I requested mswipe on 17.8.2017 to return my machine because of false salesmen commitment, after too many deduction of charges every month from my account and my complaint they returned the machine and they said all your wrongly charged amount will refunded in your account from august 2017 to may...

M/s mswipe technlogy private limited
Head office – mumbai
Astral center, 9th floor,
N. M. Joshi marg, byculla,
Mumbai - 400 011
Telephone icon tel :[protected]

Sub: legal representation for excess charges in monthly rental and mdr charges

Dear sir,

This is to inform you that we have been charged excess for mswipe wisepad g2 for the 2nd time in span of...

I am raising this complaint, as rent for two months jan'18 & feb'18 has been deducted falsely from my account.
I have purchased wisepad g2 paying amount - inr 2950/- with a lifetime rent free plan. (Also confirmed the same with the salesperson.)

Please kindly refund the rental amount deducted from my account and also request you to update the plan associated with my account so that i can start using my device.
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I have lodged a complaint with ticket number:tvk2113587. I have shifted my clinic and no longer need the mswipe machine. Kindly terminate the services. This was repeatedly told since six months. Every time customer care people says they will send the person to pick up the machine, but not doing. They keep on deducting the payment from my account without using any single transaction.

I want to terminate the service with immediate...

Machine has not been delivered to me yet it had been more than 15 days now. Local agent sai krishna promised me to deliver the machine within 5 days now he is not lifting up the call and not responding to messages. My mobile number is [protected]. Customer care is also just saying some garbage and postponing the issue. I'm going to file legal case against mswipe....

I have obtained a pos machine in the name of Mathi Enterprises from Mswipe Technologies pvt ltd, but it was not used for a while and surrendered the machine on 07/01/2016, and got reference number TBK00195766 from Mswipe technologies Pvt Ltd. Later I have left out the matter and after 2 years they made a ECS debit on 28/03/2018 to tune of RS. 3000/- and again a complaint was lodged with the customer care with the previous reference number...

I've not used the machine since october 2017. I requested deactivation sometime in january 2018 and followed up a month later. They kept saying that the request has been forwarded. But the deinstallation is yet to be done and my machine is still active. Today i was charged rent form october to april despite not using the machine and requesting deactivation three months ago. I would like a refund....

Your customer support team is very bad. Many times i have mailed for the wrong rent deduction of my swipe machine but there is no response from your side. It's very disappointing. Now this is the final message for you that i have paid the rent of one year on 26.03.2018 then also you are charging rent every month. If now also you don't solve my problem then i am going to file a case against regarding wrong money deduction in consumer forum....

Dear sir/ madam,

On 27/03/3018 i done transaction amount of rs 5000 &
35000 & on 04/04/2018 transaction
Amount of rs 50000 respectively. But amount got on hold due to the same card
Transactions..
Still now total amount is not created in my bank account. Kindly do
The needful.
Shop name : hot in cool
Owner : krishnamurthi
Register mobile number: [protected]
device...

Hi, in Nov 2017 i have request for cancellation of my device in customer care centre and they accept the same. But they don't collect the device from me but the rental ECS was stopped. But after 4 months they re activate the device and deducted 4 months rental at one time. I have called customer care many times but no use it is not yet deactivated....

We have purchase billing software of mswipe (http://web.mventry.in), the said software amount we had paid more than one and half month ago, but since from purchase mswipe peoples delayed for installing the said software day to day.

How ever operation team commit us to visit the solve issues, but they arranged 3 times unprofessional peoples who are totally unfriendly with mswipe software....

From
JOSEPH P MANI
EMJ ZION AUTO FINESS PRODUCTS
SWIPING MACHINE [protected]
TRANSACTION MADE ON 14/11/2016 AMOUNT RS 35000

Dear Sir
On 14/11/2016 I made a sale for Rs 35000 and the customer Mr. Rajesh Sebastian made it by card. But the transaction declined in all attempts and so the machine not supplied even though the bill raised. They inform me they will come on the next day.
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I am a customer of MSWipe - and NOT hapy with the service == POST GST and the plan changed, keeping mswipe was more of a burden and overhead on monetary wise instead of better for customer . I opted for surrender of the MSwipe and INSPITE of COMPLAINTS MANY times - Money is being deducted from my account which is incorrect - the service person has not come to collect machine SINCE LAST 3 months.

Money is deducted from MSWipe...