Mswipe Technologies Complaints & Reviews

Complaint about my refund but stilll awaiting

How it can resolve without asking me

The company doesn’t support me and their is no answers why they do this

So many times call to customer support number and register my complaint but still no action has taken

So many times request to give my refund

Why they back their machine or device

All the legal...

My self Digambar prabhakar bagul. ([protected])
Proprietor of ASHISH AQUARIUM.

Mswipe's sales executive PRAMOD KUMAR PAL ([protected]). Visited my shop Ashish Aquarium on 6th July 2018,
I gave them all documents like gumasta cancel cheque's etc all.. N did IMPS online transfer 1178/-rs..
He gave me false promises, 2 din me machine de dunga n all..

Now today is 26 July.. Till today I didn't...

Hi,
I have been in contact with one of your executive (Rohit) and had spoken with him a couple of times regarding our issue which is we are unable to do any international transaction in our mswipe machine.
I was given a false promise that a callback will be arranged to resolve the issue on the same day but never received one.
Also tried reaching out the service centre in the toll free number provided but line keeps...

No refund for an advance fee for 2 years - @mswipe i paid for 3 yrs advance plan & returned device in 9 months, but no refund for 2 yrs yet.. Following up every week no update from your team complaint nos. Tbk02605060 and tbk02753759. Even no response to my emails. #horrible service i must say.

Following us from june 2018, every time i call them they will say they don't have any update from their rent team, wrote 3 times on...

Hi
As i am not using the mswipt machine anymore, hence, i want to surrender the same.
I called the customer care and asked them to deactivate my account and take back the machine, that was two month back.
However no one came to pick the devise nor my account got deactivate, and rs 600 was deducted from mt account for june.
I called the customer care again and requested them to take the device and deactivate the...

I had installed a machine on friday on which. Your person had said that the 30k free plan is active and the rent free period is 3 years. I paid an amt of 15700 for the same. But now ur person is saying that the 30k plan is not active and it is some kind of a mis communication. I do not wish to continue the use of mswipe any further would like to request you to kindly refund my money back....

I have requested to take back the device in the month of april. I regret to inform that the device is still not been taken back & i am getting charged for this every month which is of no use. Every time i call customer support i end back with a assurance that the device will be collected in 2 -3 working days. Now its getting to my nerves. I cant tolerate it any more....

I have requested mSwipe Team to deactivate my account and to collect the device but nobody has called or collected the device post my request. I kept on calling the team to deactivate it but nobody seems responsible to answer customer's complaints and to rectify the issue but instead The Amount was taken from my account for the next 2 subsequent months.

I called them so many times and no actions from the team. PLS DON'T GO...

Hello sir
This is Sanjay Hirani From Happy Kids Wear i wants to talk regarding the money debited form my acc. I have complaied about it also in month of march near about an i have a complaint number also (cbk[protected] they have debited 650rs 4 times after complaning. An now they have debited the other amount of 4000rs from my acc an now they are not giving the proper answer.
sir i need a soluation regarding it.
br...

Sir

I done the credit card swipe transcation on 16/07/2018 at 49000 thousand rupees but amount not credited till i caled to customer care executive at afternoon (17/07/2018) he said end of the day will credit in account 9pm onwards not credited so again caled to customer care executive said paymend hold i ask reason why hold my payment they said we said no updated the reason kinldy wait tommorrow(18/07/2018) then only we provide...

Its been more than 2 months since we raised a request to change the account information on our Mswipe device and yet, nothing has been done. The company documents has been shared by these guys a 100 times now on all possible whatsapp numbers (you guys have N number of whatsapp numbers which dont respond at all. God knows if these numbers are even monitored by someone). I was also promised by Sanketh and a couple of other ladies who claimed...

Registered number: [protected]
I have requesting mswipe to cancell my connection and stop deducting rental amount from my account since last two years, but still they were stealing my amount from my bank. when ever i call customer care people and ask about deducted amount they will state that complaint taken and deducted amount will be refunded and device will be collected within 7 days
this has been rnning from two years and...

We have payed pos annual rent on 12 feb 2018, ( annual rent through Razorpay INR 3694 Reference Number[protected] Date: 12th Feb 2018 ), sent multiple email interaction( more than 20+ emails), still they are deduting monthly rent till now they had deducted additional rent of INR 1651.02 in 3 transaction. More details are given below

CustomerCode MerchantName TID IFSC RR_NO Stan_No TxnDate Rent
[protected] SONIL PRYESH 42009995 ICIC0001417 [protected] [protected] 3/13/2018 471.02br...

Since past 9 months, i have purchased POS device, regularly following up with them for purchase invoice, but always get same reply ( we have taken your request, you will receive invoice on mail) I have called more than 10 times for the same, still haven't received invoice. Customer executive are worst, they keep your phone on hold for long time and then directly disconnect it.

From past 5 months, they have activated a plan...

Hi Team,

I'm a MSWIPE Customer,
From my bank account On a same day 10 times the debit transaction happened from MSWIPE account. Why did your organization do this? I demand an explanation and must need the penalty.

As i'm not maintaining the account,
For each cheque bounce, i'm being charged of Rs.590.
so Total of - 10 * 590 = 5900 is been deducted from my account today.

i...

We have already availed for a plan of about 6 months for rs 2066 on 3 rd may 2018.We have paid it on razorpaysoftware account by online payment.But till now they are deducting the rent amount every month despite the 6 month plan being activated.We have bank statement and acknowledgement regarding the payment.There is no response on mswipe customer care regarding this.So please check into this and respond to us as soon as possible....

Dear team,

I had called in feb 2018 to cancel my mswipe service bearing # [protected] and sim number 02157428. I was adviced that one of the representatives will come and collect the device and that never happened even after calling several times requesting to stop deducting money and take back the device.

Finally, i found another representative from another area of mswipe and asked him to collect the same...

I surrenderd my swipe machine on 9-8-2017.
My terminal id is [protected]
Teriminal model-[protected]
The amont is deducted in the month of jan 18 and month of june 18 but i surrenderd my device in august of 17
I complaint so many times but my problem is not resolved if problem is not resolved i will fill complaint in consumer forum...

To,
M/s mswipe technology private limited
Head office – mumbai,
Astral center, 9th floor,
N. M. Joshi marg, byculla,
Mumbai – 400 011.
Tel:[protected].

Subject: - not issuing the payment of 10 lakh rupees by mswipe.

Dear sir,
We have repeatedly contacted regarding not issuing the payment of rupees ten lakh to balaji medical & general stores, near...

As per your kind information... Your agent subodeep day came to my shop.. ND he offered me to purchase swipe machine.. ND told that Dere is no any rental charges or any other hidden charges... So for that I had given him a account payee cheque... Of rs=2183 ..in favour of m swipe technology private limited.. After 3 days when d operator bought d machine he gave complete new information about d rental charges.. And when I talked to d customer...