Mswipe Technologies — Collection of rent even after asking to surrender the

Mswipe Technologies — Collection of rent even after asking to surrender the

M MOHAN BHOGALE

I sent mail to Mswipe on 17.08.21 asking then to collect the machine as I wanted to surrender. We exchanged few mails and phone calls but my decision was final. On 6 th September I received SMS saying that the rent will be collected for September 21 from my linked account. I immediately sent mail to them asking them to refrain from collection to which they sent mail saying they will not collect rent. Now today on 9th September my savings account was debited by Rs. 472.00 as rent. Where should I lodge the complaint ? Please help. Was this information helpful? No (0) Yes (0)
Mswipe Technologies customer support has been notified about the posted complaint.
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MOHAN BHOGALE

Check the screen shot of mail received from Mswipe below.

Mswipe Technologies Customer Care

Verified Support

We truly apologize for your experience, we wish to help you with your concern. Kindly help us with your registered contact details or device id here. Please rest assured, your query will be answered immediately. You may also write us at [protected]@mswipe.com or call us on [protected]. Regards, Mswipe.

MOHAN BHOGALE

Thanks consumercomplaints.in

Mswipe collected the machine. And now asking for updated bank statement with IFSC code to process further.

My question is when they debited my savings account and not business account for wrongfully collection of rent of Rs. 472.00 they never asked any details even though they had committed in email that no rent will be collected henceforth.

So why now they are asking bank statement ?

Is it just to delay refund process ?

Mohan Bhogale
[protected]