Mswipe Technologies Complaints & Reviews

My name is vishal id PSS002034 lived in Muzaffarpur bihar. Gautam is my team leader he is not reciving my call or did not reply on msgs. His behaviour is very
Unprofessional and very bad. He did not understand the meaning of team leader.
I have lots of things to share.
I work 1.5 month and sell 1 pos but did not recived any expense or incentive.
Please contact me if you have any query or doubts call me.
Cont:[protected].

I have done the payment of my delivered product through mswipe and the amount of 600 rupees is debited from my account but after some time it shows that timedout and the payment is not done... But the money is debited ... Igot a message after that, it says that any amount debited will be refunded in 3 to 7 days ... I have done the transaction on 27th march... And the money is still not refunded... I have the message details got from the developers... Doi need to approach bank or register a complaint in rbi...? The guy who delivered the product says that its a common usual problem... What should i do...?

Recently on last Saturday 27th March ekart has delivered my product it was a cash on delivery so they sent me a mswipe link for online payment I Paid through upi but after 2 min status was failed but money has been deducted from my account, I received a message regarding transaction failure and it was mentioned that it will be refunded within 7 days but still money isn't reflected in my account please check on it, I have attached the screenshot of message

Hi my name is Anupam Sharma from Chandigarh. Yesterday, i.e. on 3.04.2021, I received a Parcel at about 17:17:40 AND PAID RS 1499/- Through my DEBIT Card. The MID No. 42MSP[protected] and TID: 42PO3943 and Ref No. NMBC[protected]. Copy of receipt is attached. My grievance is that as i opened the parcel i am shocked and angry by finding the product which i ordered and received i.e. "Bluetooth Keyboard" was totally damaged and totally broken. I am humbly requesting either my amount of Rs 1499/- has to be returned or the damaged product be exchanged with new one. kindly if you do the needful within 2/4 days i shall be very grateful to you. But if you ignore my request then i will claim my amount through legal process and will ask for 100 times more of Rs 1499/- and in that eventuality all the cost be recovered from you.
I am fully positive that my request will be accepted and i could not take the such steps which tarnish your career. Pls contact me at [protected]
[protected]
[protected]

I ordered a ring from bluestone Indiranagar branch Bangalore. To make the advance payment, bluestone people sent me a link of mswipe to make the payment.
I made the payment of 10k through Google pay. It was successful payment, but after half an hour of transaction I got a message from mswipe people as below.

TXN TIMEOUT INR Amt at TID Q0376781 from [protected]@okhdfcbank, on 03/27/21 12:25:36 PM, RR#UPC[protected], Any...

Hello sir/madam,

This mail is to inform you that we booked a new device from MSWIPE for our new salon - O'LOCKS hair and beauty salon and we paid rs. 4720 on 26.3.21

Log in id: [protected]

pin code: 123456.

customer code: [protected]

The device stopped working after one day (27.3.21). We run a commercial space and it was such a nuisance that we were not able to collect payments through the card machine. We complained to the appointed executive who did not give any proper response. He asked us to call another number ([protected]) who did not know what to do and asked us to raise a complaint online.

Two payments made through mswipe qr code (gpay) was not reflected in our transaction history.

The customer care told us they will send someone to our store to rectify the issue but no one has come till now. We have been given the same answer repeatedly but with no solution.

We are not satisfied with mswipe at all and we would like to terminate the service right now. Please assist us on how to do it and refund the money.

Thank you.

Rajashree

[protected].

Hi i have made transaction for safari bag to flipkart but flipkart didn't relieved it and from my account money has been deducted and i am trying to connect with flipkart but they said no transaction have been made to them and i was asked to pay cash on delivery for the same order. I paid for it now I am not getting any information regarding my 1799 payment made through mswipe. I waiting for the prompt action

Hi team,

We have nog been using the mswipe machine for a while now and recently we've been getting calls to pay some 24k since we haven't been using it.

We even went to the store from whr we bought it but they shut it permanently and also the online customer care never responds

These calls have been constant and to a point where have been talking ill and sort o[censored]sing harrasing language

We want to deactivate our account.

We use your machine at Medicell The Chemist Store, Maninagar, Ahmedabad, Gujarat.
[22/03, 5:35 pm] : CARD SALE APPROVED INR 3, 030.00 at TID MS884327, userId [protected] MEDICELL THE C on 12/03/21 with card ending 1181, RR#[protected], Auth#001754.
[22/03, 5:36 pm]
: CARD SALE APPROVED INR 1, 311.00 at TID MS884327, userId [protected] MEDICELL THE C on 12/03/21 with card ending 3773, RR#[protected], Auth#068391.
These are details of approved sale which have not been recieved in our account.
Kindly do the needful. Thank you

I have paid for the product yet not received any details. I feel I've been conned by this company. I try to call but no one receive, I sent many emails still no reply.

I'm attaching the details of the associate that contacted me.

I need resolution on this orelse see you at the court.

After logged Out It's showing invalid id and Passwor..

I have been receiving messages of rental recovery. I had taken this machine in 2017 returned in same year to the Agent.Since past Few months I have been receiving Rental recovery messages. once I contacted customer care they told me that your issue will be solved but it wasn't.

Hi
my device serial number is [protected] mswipe swipe machin.
i want to surrender your service since afterlockdown i am not in state to run my business smoothly. so please discontinue your service.

thanking you

Om sai mobile Repairing Service

Ajay More
(Prop.)

Your company has started deducting money from my bank account without information for not using the Swipe. Why it has not be informed. Made several complains since October to close the Machine and refund the amount but no response from your end till now.
MID KG7129

Hi,
kindly stop sending message for outstanding payment as i have closed and cleared all rent and machine lost payment.
kindly request delet my number from your data.

thank you

Tejashri

Sar Mera to payment successful Hua Hoga M swipe link Flipkart wali ke pass mein Paisa Ja chuka hai lekin UN Logon Ne refund nahin kar rahe Sar Mera 13999 Ka Tha Main Hona 9X Pro mobile book kiya tha 10 December ko lekin mera payment Hota Hai 11 December

I signed up for an Mswipe Mobile POS solution in November, 2016 to use for an event. After the event completed in December 2016, I called their customer care and asked them to cancel my account.
The customer care executive informed me that they would have someone contact me to take the matter forward. No one came at the time, and due to complete non-usage of the machine (records can be checked) I forgot about this.
Now in 2021 I'm suddenly getting calls from their thuggish customer care executives demanding I pay the pending monthly charges accruing since then. They have been calling me non-stop and even tried to waive off the amount.
Apparently the cancellation requires some paper from them, but how am I supposed to know this? Should your customer care not have informed me at least that more steps are required? Why make claims to handle it and then forget it and then try to blame the customer?

The amount aside, the attitude of their customer care is terrible. Why was such action not taken once I submitted my cancellation request? Why was there no follow up then? Why should I pay for a machine I cancelled and have not used in the last 4 years?

Signing up with them was a big mistake that I still seem to be paying for now. I want this harassment to stop immediately. I don't use your machine at all and you may send someone to retrieve it, but I will not pay for charges based on your company's incapacity to do it's job.

Hi,
I cancelled myswipe machine 2 years back, but suddenly charges applying in my bank account auto debited money. Plz check one time and clear that problem.

I am booked 2 nos (Vinayaga Agency and Natarajan Industries) machine date 21/01/2021 still date not supply no response your sales persons (pooja umanabadkar [protected] & Rrohit kanawaja cell [protected])

I have swiped 50K and 25K from Mswipe, i need statement immediatly.
but no one is bothered to responent.

please do needfull