Mswipe Technologies — complaint regarding fraud by employee

Address:

Shop No 16, uppar ground floor, shiv darshan complex, near BCC Apartment, Chinhat, Lucknow, Lucknow, Uttar Pradesh, 226028

Dear team,

I have open my store in the name of health care pharmacy, anaura kala, chinhat lucknow, 226028 on december'19 and two staff of m swipe company mr saif and prateek came to my store & offer me for m swipe swapping machine, i was comfortable with the terms and condition, which was offer me that debit card charge will be 0.40% and credit card charge will be 1.40%, i have make a payment of approx inr 4000 or inr 4200 for 2 new swapping machine post discount approval from some one senior,

But after couple of days i have received and installed only 1 swapping machine with printing acknowledement at my store and 2nd machine still pending for delivery from dec'2019.

After more than 100 calls to saif and prateek for reminder, both of them stop pick up my calls.

When i have start using your 1st m swipe machine, i am getting charged approx 2% plus on credit card in the month of dec'19, then i have contacted with saif and he told me that he will get it resolve with in couple of days and also excess amount will be reverse very soon, but still excess amount due for reversal.

I have paid amount for new m swipe machine and m swipe company delivered me old machine at my store, their old swapping machine is not working properly as it was old machine. I am suffering and unable to use m swipe machin, it also impacting sale of my store and having financial loss just because of very poor product & service of m swipe company.

2nd machine still pending for delivery.

Now i am not at all interested for any kind of relation with your company,

I request that company collect their old swapping machine from my store and refund my entire amount of advance security payment of both swapping machine and reverse excess charged amount and transfer the same in my account on priority.

Here i am sharing contact no of both the staff of m swipe technologies.

Saif [protected]
Prateek [protected]

Regards
Health care pharmacy