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Mswipe Technologies Complaints & Reviews

3.3
Last updated May 9, 2024
Complaints 1142
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Mswipe Technologies reviews & complaints page 20

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S
Syed shahid Ahmed
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uninformed rental at aggression

Address:40 A J C Bose Road, Kolkata, West Bengal, 700017

I am using mswipe system when they provided me the device they didn't inform of the rental yesterday that was 02 01 2020 at 3.00 pm a card swiped on this machine but balance did not reflect in my account i made a phone call the person who recived phone introduced mr mohamed he told that your swiped amount of ruppe of 2400/ is being de ducted toward the rental is this a fair practice. Without informing the customer sir look into matter and...
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A
ankitsonegara
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change of account

Address:Mumbai City, Maharashtra, 400706

I had requested for the change of bank account against my swipe machine, its being almost 10 days but yet there is no response.
I had already given the required documents on [protected]@mswipe.com as guided by the executive, but yet the request is not being processed.
Its very urgent for me to change the account r else i need to stop using the machine and surrender it....
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G
Gagandeep Rajpura
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harjinder singh for chandigarh

Address:# 166 Gulab Nagar Rajpura, ,patiala, Patiala, Punjab, 140401

Sir your fos harjinder singh chandigarh has misguide me he has a two times payment received to my side fist time 2478 online second time 3200 offline after payment he has not picked my call & not answer him kindly return my payment & take some solid action against by harjinder singh it's very bad for company image so kindly request you return my payment & do some solid action against fos harjinder singh chandigarh...
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P
Praveen Tejawat
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payment not release from days

Address:Shree Jewellers 36/37, bhaji market thange ali Bhiwandi, Thane, Maharashtra, 421308
Website:www.consumercomplaints.in/new_complaint

I had swipe the coustomer's debit card of rs.100000/- one lakh rupees
On 29/12/2019 but the amount of rupees had not came the my account.
I had provide the all documents to the coustomer care center on email and wattsup up to 3 times but they are not responding our complaint and they are telling your problem will solve in 48 hrs on calls all time.
And they have taken the confirmation also with us to proceed the complaintbr...
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S
Soma Nath
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on hold transaction

Address:New Delhi, Delhi, 110046

I made two transactions worth 10000 each on 13 jan since then i've called them several times yet they haven't sent me my payment each time i contact them they come up with some new formality. First they said after 48 hr i would receive my payment, since that day they haven't even tried to contact me or the consumer.
I've submitted all the documents and i'd proof they have asked for yet they haven't sent me the payment.
Each...
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Address:122002

I had hardly used the mswipe device for 3 days in september 2017 after which i haven't even touched it.
Despite my constant and tiring requests for wanting to surrender the device, i am still stuck with it.
During my telephonic conversation to the mswipe helpline and customer care numbers, i am very convincingly promised that an executive will come and collect it from my address at my chosen date and time but no one has ever...
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Address:1230 ragigaudda arch,marianapalli Rd ,jayanagar 560069, 226001

Dear ms swipe
We have done qr code based transfer of 15k and 5950 /- 1k thru your ms swipe at bangalore on 28 dec and 3 jan, payment couldn't be credited, we have spoken in length with prakash/ shazad in last 10 days many times, inspite of sending our 3 months kotak bank statement, and your team updating me that next 2 days next 3 days still we have received sms at 6 pm that your 14902 has returned back to our bank due to wrong ifs...
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Address:Indore, Madhya Pradesh, 452001

The customer scanned the mqrcode and sent me 5000 the amount has beem deducted from his bank account and has not yet come into my bank account i have sent many emails but not getting proper response and the customer support is telling me that the amount will be refunded to the card holder but why? I have given the goods to them and why would a customer will give me the money back if he gets the refund, what’s the guarantee that the customer...
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U
Umar Mukthar
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amount not released

Address:Chennai, Tamil Nadu, 600100

Hi team,

My registered no.[protected]. I issue the air ticket for customer and customer swiped the card. The customer actually forget the pin. So, she enter wrong pin twice and in third time it was correctly entered and transaction complete successfully. Now, the amount 49000 rs. Kept on hold. They request invoice and pnr no. I shared the both. Till now the amount is not released. As financially i was suffering lot. What kind...
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P
Puneet Mittal 18
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about pos machine

Address:725/7 mittal street samana, 147101

Sir i have pos of mswipe. It is not working for last one month. I have complaint 2-3 times. But no body come to solve.. My registered no. Is [protected].
I also request for qr code. But no body ckme to appear qr code.. I call the serviceman. He said i left the company... The after sale service is very bad of this company... I have mail my complaint many times.. Bt nobody come....
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T
Traderkingonline
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international card acceptance

I have submitted all the requested details to [protected]@mswipe.com for activation of international card acceptance, there is no response from, mswipe backend team regarding the same,

I opted mswipe solution especially for my international customers and at the time o providing the terminal they told the service is included

my registered mobile number is [protected]

looking forward to hearing from...
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P
Pramod heda
from Nagpur, Maharashtra
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excess debit amount

Address:HEDA INDANE TILAK WARD BHANDARA, Bhandara, Maharashtra, 441904

I have purchase 3 swap machin rental free and sim chargesh up to free march 2020
In case excees amount debited
27/06/19 rs 12.00
04/07/19 rs 14.00
04/09/19 rs 206
10/09/19 rs 33
01/10/19 rs 413
01/11/19 rs 413
27/11/19 rs 19
02/12/19 rs 118
31/12/19 rs 11.11
01/01/20 rs 118
02/01/20 rs 3.50
03/01/20 rs 4.00
04/01/20 rs 28.00
06/01/20...
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C
Crystal Vlog tech
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swipe card not my own card

Address:CRYSTAL OPTICS and MOBICITY model town char KHAMBA road ludhiana, Ludhiana, Punjab, 141001

This card is not my own card. This card is coutomer card. My name is amritpal singh
And coutomer name also amritpal singh
This card is not my own card
I send u to coutomer details adhar card or pan card plz provide me payment
My register phone number is [protected]
My device serial number is [protected]
Plz solve the problem thanks sir, madam...
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Address:Hare Krishna jewwllers, 231213

Dear team, i have paid 12036 on december 26 as rent in advance for three years. I have been messaged by miss nidhi gupta on 26 dec that below 2000 on debit card will be not charged any amount but have been charged.90 percent. Have been told by your appointed member a wrong information. Kindly ractify the error at your end. Because the delay in installation is at your and and not from my side so why shall i suffer.
Whereas i have paid...
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S
Selvan Fun
from Mancheral, Telangana
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delayed/nil response

Address:2/47a seeyalam street villivakkam chennai, Chennai, Tamil Nadu, 600049

Been a merchant for a year and asocoiated with mswipe for last one year.. Of late, there is an issue on amount deduction over each transcations i make with my customers.. Its been 48hrs since i shared my mobile number and device serial number with them on mail for the issue to resolved, yet there is no response from them. I condemn tis and requesting them to relieve me from all sorts mswipe connections.. Kindly take back the device as...
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O
omprakashpoddar
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advance rental refund

Address:Mumbai City, Maharashtra

MERCHANT NAME:- PODDAR CUISINE
TID:[protected]
DEVICE ID:-[protected]
ISSUE RAISED BY ME :- Without Confirmation Advance Rental Charged
CITY:- MUMBAI
MOB:- [protected]
TBK:[protected]
ADDRESS:- MUMBAI MALAD WEST

Kindly Reffund the amount which has been deducted as a Rent Without informing me...
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N
Nawaz Sheriff
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machine halted

Address:Salem, Tamil Nadu

Hi team,

This is the 5th time i am facing the issue with the machine. Machine shows the following error "system halt ikek tamper sr 0x00000123". This happens every now and then. Can you please give me a permanent solution as i am really pissed off with this and i might discontinue the services if this persist.

Regards,
Srb collections, salem
[protected]...
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J
Jatin350
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my amount is on hold

Address:New Delhi, Delhi, 110085

My contact no is [protected] . my amount is on hold on 8 dec 2019 pay by link sale but i raised refund to card holder hut the amount is not refunded so please help me in this issue fake and frauds company. so please do not buy mswipe device. many times i am calling customer care but customer care is also not help me saying plz wait 2 days i am wait many days alwaya but not help me...
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P
Pramod heda
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessary debited rental and sim charges

Address:Heda Indane Tilak Ward Near Pandey Mahal Bhandara, Bhandara, Maharashtra, 441904

Last month 31 oct 2019 in my account debited rs 413 and 30 nov 2019 debited 590 rs total amount 1003 rs
I have 3 divice rental free and 3 sim charge aiso paid march 2020 sever time compalant but still nop credit amount
One divece surender 15 nov 2019 collect by sudhir employee code 18235 mobile no. [protected] tid/device id 42736708
Merchant name heda indane
Merchant contact no [protected]
Contact person...
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G
gagan.kukreja
from Nagpur, Maharashtra
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regarding pos machine

Address:Nagpur, Maharashtra, 440001

This is gagandeep kukreja owner crazy talk nagpur. I have paid for your high end machine which comes with software and swapping receipt. You have provided me with that mobile type machine model s220. Monthly charges paid by me is also that of high end machine. I have complained many times at your call centers but got no response. Iam sorry to say if this continues for one more month i'll be going for legal action against you....
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