[Resolved]  Mswipe Technologies — machine not working & misguidance of the product benefits.

Address:Chennai, Tamil Nadu, 600042

Dear team.,

Sorry to say that your employees are not royal in regarding to customer queries or solving the problem what we have.

I am trying to reach him regarding some issues in the machine and the misguidance of the benefits of the machine too.

He has told me there is no charges for swiping till 3 lacs per day. But when i was swiping 25000 itself the charges were applied. I asked him regarding this on 11 dec 2017, still no response from him. Attaching whatsapp chat fyi.

Finally, i am dissatisfied with the product and want to know the proper plan or else i am planning to return this back.

Kindly check and do the needful.

Regards,
Panchavan pulaal stall.
+3 photos
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Jan 22, 2018
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Dec 21, 2017
Mswipe Technologies Customer Care's response
Dear Savari, you will receive a call from our representative soon in this regards.
Complaint comments 

Comments

Dear Sir/Madam,

we have recently meet your sales person in Chennai and his conveniences us for retails mobile app software with thermal printer .

we have paid for advance for software and he is said, printer price, asking us to pay at the time of installation .

after few days, we have try to reach the person and checking about the delivery .he is said, it will be delivery on Tuesday .

we have thing that software and Printer will delivery the same day and we need to pay for printer cost on delivery day .

but he is refused and he said, need to pay for printer cost on advance then only it will go thru otherwise, its will not possible .

quietly we had told him cancel the order and return the money .if you can not delivery the printer along with software installation and we have told we will pay full amount at the time delivery .

if it is not possible request to cancel the order .

after that the sales person used the local words, he is name Mr.Bala ...

Regards
Srinivasan
[protected]
Sir 28/12/2012 Trading of the money has not been credited to my account yet, my account number [protected], mobile number [protected], total transaction 129, cash 12910 / -,
I bought a g2plus pos machine...but still i didn't get sim card for that.so plz provide quickly..thank you

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