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Mswipe Technologies Complaints & Reviews

3.3
Last updated Feb 18, 2024
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Mswipe Technologies Phone Numbers

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1800 102 2699
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+91 22 4922 4466
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+91 11 4701 0204
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+91 80 4096 9167
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+91 70 9205 5503
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+91 90 3000 0387
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Mswipe Technologies Website

Mswipe Technologies Head Office Address

Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla
Mumbai
Mumbai City District
Maharashtra
India
400011

Mswipe Technologies reviews & complaints page 47

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Q
q23q
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unnecessarily holding customer amount or card holder amount

Address:Hyderabad, Andhra Pradesh

I am using mswipe card machine for swiping purpose. Our company name is derma traders. It is noted that many occassions what ever the amount swiped bu costomers, is directly going to mswipe accounts and they are not releasing that amount. They are holding that amount with them saying some silly reasons. Please stay away from mswipe card machine because they are rolling your money...
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INFINITY COLLECTIONS Veppampattu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

very worst customer care and after returning the device how u can take rent from my account

Address:Chennai, Tamil Nadu, 602024

Find the below screen shot

Inline image 1

Inline image 2

I have surrender the mswipe device last month and i gave complaint for deactivating before 4 months. From the date i gave complaint your call center people said that we will not collect any rental from now.

But last month your employee came and collect the device now even i don't have device but u people tried to take rent...
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Anand Katariya
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swiping

Address:500020

Iam a retailer
We have your swiping machine with us
This is anand jain
Registered number ([protected])
We have complained for cancellation for our swiping machine on[protected] on [protected] @7.48 pm..

Till now they have not cancelled and to my surprise
They have deducted amount of rs. 1311.84 (350+350+349+63+199.84) from our account without any information to us, we dont know how.br...
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S
santhukani
from Hosur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

hold amount

Address:Coimbatore, Tamil Nadu, 641031
Website:www.thetilebros.com

I have swiped for 2 times for the same amount of rs. 30300 on 21st nov 2016. I was instructed to send invoice bills for both the transactions, i did the same, after that one amount got credited but the other amount was not credited till now.

I have mailed several times but no responses.

Today also i mailed.

So kindly look into this and take necessary action to transfer back the amount to the...
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Bharat Bhavna Sharma
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mswipe g2 wise pad

Address:New Delhi, Delhi
Website:www.mswipe.com

We have recently received mswipe machine but the installation person was not able to guide properly and not given advise that how to pair the device with mobile by bluetooth.
And how to do transaction due to which we are loosing our card sales despite of holding your renowned & latest edge technology.

On top of above we have created a complaint through your mswipe app.
A call have come and even with out resolution...
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Mangesh Devi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of mswipe device and services

Mangesh devi
[protected]@rediffmail.com
I mail application regarding cancellation of device of mswipe on 11 apr2017
I received mail regarding cancellation on 11 apr 2017 with complaint no tbk01136411 but still not take any action and i have still charged 350 monthly, till aug2017 every time person on call
Told that action will be taken in seven days but still not working today i told to mr. Uzair sayyed/sharukh...
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M
m kazi
from mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 mswipe machine return kiya ab tak acct m refund nahi aya

Address:Mumbai City, Maharashtra, 400053

(2016) ko 2 swipe machine mswipe company se book karwayee thee, 1) longworth hospitality, 2) bwiched. 2 machine ke liye rs 6000+6000=ka chq mswipe ke naam se diya tha.
Per machine thik se kaam nahi karti thee, aur mswipe wale koi service nahi detey aur nahi koi response milta
Jiske chaltey date 13/07/2017 ko 2 mswipe machine, humne mswipe company ko return kardee
Device no: [protected] longworth.
Device no:...
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logkarthik
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited from my account seriously after surrendering the device

Address:600048

I've surrendered my device long back. But my account has been debited with so many 100s and 300s amount. I'm not sure how you people are linking my account with someone's machine. Kindly revert the amounts and delete my account numbers.

Delete my phone number and all the details that i'd given it to you when we were holding your device. I don't want to receive any messages from you.

Contact no. [protected]br...
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S
studiovaibhavi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

swipe machine

Address:Thane, Maharashtra, 400604
Website:www.mswipe.com

Myself mr. Vikas kadam have purchased swipe machine (Application no. Appl[protected] from mswipe technologies p ltd. Sales executive mr. Balu yenkure his mobile no. [protected] fyr. I have issued him cheque of rs.1500 dated 24/04/2017 with cheque no.495382 and the payment got cleared. But still i have not received the swipe machine due to lack of their service. As per their engineer mr. Sachin chavan with mob# [protected] he has promised me that...
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D
Drjas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction failure

Address:Bangalore, Karnataka, 560032

No response from your end, done a transaction on[protected] for amount 8000rs through pay u money machine tid 3913700m
I have been complaining from last 2 weeks, trying to cal you people, mailing no response form your end. It's been 15days and still money is not credited to my account and from the customer account its already debited. Where did the money go.. One of the worst service you guys provide, no response for mail or call at...
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Najin Surendran
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

10500 was on hold since december 2016 and even the merchant refunded through app but mswipe is not processing the amount back to my card

Address:Mumbai City, Maharashtra, 600075
Website:www.mswipe.com

I have made a swipe of 10500 on 28th december 2016 with a car rental company in chennai. First time they swiped it took so long for processing and the merchant had to cancel and reswipe the card again. First time i didn't get any notification so i thought it was a declined swipe, second time when they swiped it was successful and got notification from bank. After few days i checked my statement and found that there was two charges. So i contacted...
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A
ashish041991
from Srinagar, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

illegal hold of 50000 rs. from 19th july 2017

Address:New Delhi, Delhi, 110001
Website:www.mswipe.com

M swipe has illegally hold the 50000/- of mine from 19/07/2017 and are not paying back. Last 17 days i am calling to executive everytime they told baseless and different stories. I have submitted each and every transaction but they are not paying back either to me or to the customer, if this will go on beleive me you will not exist in market going forward. Even they dont bother that customer is having trouble becuase of this. They put on...
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S
sanjuacc
from Jamshedpur, Jharkhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

request to release my approved amount rs-1, 10, 000/ and hold amount rs-15, 000/

Address:Dhanbad, Jharkhand, 828127

I have done two approved transaction rs-53, 000/ and rs-67, 000/ on dated 19th july and 21st july respectively. But, yet the amount have been not credited into my account. Also i have done one more approved transaction on 29th may with rs-15, 000/ but yet this amount have been kept on hold.
This is worst company. This company used big amount customer's money and runs on market as my opinion....
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Akshay Dahale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction on hold for 15 days even after submitting invoice fraud service by mswipe

Address:411058

Hello,
My company develops the apps and website package.
I have one of my client given me two project each costing around 24000.
So while payment the client made the payment for each invoice separately on mswipe on 14 july 2017.
On next day i got a message that due to duplicate transaction rs. 24000 is on hold. I contacted the support team and they told me to submit the invoice on the app and contact us.
I...
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garunprakash
from Perambalur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

payment on hold - pathetic service and follow up

Address:New Delhi, Delhi
Website:Www.mswipe.com

There was a customer payment received for rs.13478 more than a week against and payment put on hold for no fault o[censored]s or the customer... If the card is not allowed in our machine, why did mswipe allow it in the first place? Pathetic customer care too which promises 24, 48, 72 hours over multiple calls and email but all times have been busted. Absolutely pathetic and non-empathetic service. Has made us think twice about continuin with their...
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Kumaran N
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

chargeback dropped by customer, illegal holding of payment, request to release the hold amount rs. 10260.00

Address:641016
Website:www.mswipe.com

Sir,

On[protected]:53 pm i wrote to you

We have obtained the information about holding an amount of rs. 10260.00 in my honey flower consultancy services - mswipe account through our customer care executive mr. Imam.

Also we came to know one of customer mr. Kannadasan (Ph no. [protected]) no. 47, annai sathya nagar, ctc back side, ondipudur, coimbatore - 641 016 who used his karur vyshya bank...
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manikantachakravarthi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tbk01166471. - registered mobile number -9916134910

Address:560036
Website:Mswipe Technologies

I've raised complaint in march to return the device. Till june no response. Atlast machine collected on 30th june 2017 (After 3 months) and till date my money not refunded.

I raised complaint to customer care, there no one knows anything expect we will forward the request to concerned team.

No proper reply to my mails, even written mail to ceo manish patel.

Till date my amount not refunded, in...
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R
ragas
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating case for transaction money

Address:Mumbai City, Maharashtra
Website:www.mswipe technology.com

Dear sir
Mswipe technology has cheated with us for transaction amount which is done with them. They are charging more amount which is not in their deal. If we ask for refund they are playing game with us since past from 15 days if we call us to contact with head department they are ignoring us. So please take an strictly action on them for not cheating to other customers...
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Nileshsingh12
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Problem with icici mastercard with mswipe device

Address:560076
Website:Orchids International school. BTM

With mswipe device when i use my mastercard it says "do not honor" this is happening with only mswipe device. When checked with bank it says device is offline state and check with merchant they say mswipe says all good i am not able to find the issue and whom to contact to get the issue fixed. One thing is clear that device has some issue as the card is working on other devices.

Help needed!...
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divyavijay
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No 1 Cheating Company

Address:Chennai, Tamil Nadu, 600 033

We swiped our customer card on 22nd june 2016. unfortunately the product has been cancelled so that we given request to redirect the payment to card holders account but today the date is 07.07.2017 the payment is not yet credited and no answer from mswipe. they are cheating. if called means it will take 48hrs or 24hrs telling bu no response. mswipe ur cheating the public. if you not reply to this complaint and not solved our problem means...
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