Mswipe Technologies Complaints & Reviews

In reference to call recieved on 01.11.17 at 12:33 from[protected] on my mobile number [protected] i would like to bring to your notice that the executive (Female) who called was rude and didn't let me explain my problem and rather kept on telling that she is explaining everything right. Also told her that we want to discontinue your services due to your poor feedback for which she clearly said you can discontinue your service instead of trying to sort out the issue.
I would request you to kindly discontinue our services.

Regards
Pulkit jain
M/s irya enterprises
Delhi-110006

Out gst account doesn't show any transaction contains gst charges from bank.

The gst transactions where bank has charged shrey automotives, those transactions are not reflecting in our company gst tr number.

Please provide the details as we have already updated gst number in the bank
Gst no:-36aaqcs7050r1ze

Let us know whom to contact for these details. As the gst number is already updated in the bank

I made the payment for g2 machine on 13 the oct. I have been following up with your customer care center and rohit from the sales team since then, and their response everyday is that the machine will be installed tomorrow!!! It has been more than 2 weeks now... If you cannot install my machine please refund my money. Extremely livid with your uncooperative staff at the customer care center and rohit

Sir
A pos tarminal applyed by me and paid for it at 11/10/17 but i havenot
Received till today how longer we wait for it if you not provide it plz
Return my money which is paid for it by me
It paid by cheque to mr. Nikhil as your adviser
Thank you
My detials as blow
M/s bharat store
Add - e208a shop no.3 sector 22 noida
Marchant name - tekchand gupta
Application no.-appl00313288
Aso - nikhil goel
Cont no.-[protected]
Paid amount - rs 2183.00
My cont. No. -[protected]

Dear sir

I have complaint more and more times to surrender my account with m swipe but their is no response from your company and every month rental is charged from my account.
So i request you to please solve the issue shortly, otherwise i will complaint to the consumer forum.

Thanks and regards
Ajay jalan
[protected]
C/o vastram
Bakergunj, bari path
Near thakurbari road
Patna (Bihar)

Sir i want to reslove uh d issue regarding d chnaging f my maooed account as it has been closed due to some tax issues... Now i want to remap d pos machine another account. I hav complained about it a plenty of times but unfortunately no1 seems to b interested in soolving my issue... Kindly helo me to resolve it within 2 days or else i will have to take some legal action agianst ur after sale service..

Wisped id[protected]

We have given the request for deactivation of mswipe machine since january 2016. But they got the machine collected on[protected] after calling so many times and provided the deactivation form/acknowledgement.

But still after the deactivation, we are seeing multiple ecs being deducted from our account linked for mswipe.

We contacted at their customer care number and emails so many times but no one provided the proper solution except providing complaint no tbk01234218 after that no response for the said request number.

You (Mswipe) are requested to refund the charges deducted from our bank account since 28 march 2016 to till date immediately.

Mswipe is worst and fraud company.

Sales person made fake commitments about delivery of machine if payment done in cash. After payment, they take long to deliver the machine and later do not answer any of our calls. The customer care is not helpful at all.

Application no - appl00312161

I dont want to use any of their service and i have sent a cancellation request to their customer care. Ticket no - ticket no - tbk01734363

Please do the needful

The company person are fraud and they have provided me the link to make the payment but did not sent me the proforma invoice nor the quotation with my company gst number. When i agreed to pay the money the company refused to deliver the wisepad g2+ stating that the scheme is no more valid.

I have given all my documents but the company is not ready to send the terms and condition and not ready to furnish the invoice also. M swipe is not reliable company and i will never go with such fraud company.

The shopkeeper pressed 150 instead of 100. So he cancelled the transaction. But the money is not refunded yet. I also got a message saying transaction is cancelled and i wont be charged. But i have not gotten my money back. I am supper pissed at this. It has been very long. I need my money back. Where is it?

The vendor name is m/s khasim pasha.

I had purchased 4 devices of mswipe almost two years ago but these never worked, whenever i complained i was ignored by giving different excuses. I approached customer care, other high opfficals even v. P but they all ignored then finally requested the ceo of the company but he too ignored and didn't even bother to respond on my emails that i sent him.
This is a big fraud company and they only helping people who shares profits with them.
I have been begging them from last two years for my services and for my issues to be resolved but i always have been ignored and i am still being. I have paid for these devices and i was promised that i will get the best customer service but i didn't even get 1% out 100%
I have decided that i will go to the consumer court and will file an complaint at rbi as i have seen people who buy their devices today they get all the services but as i am an two years old customer i am still being punished, its maybe that they doing unethical practices and high officials from mswipe are helping them for their own taste as they too might be getting their benifits out of them and that is the reason they helping only selected people and ignoring a common customer who doesn't have any personal relationship with them.
I request you people to kindly try to help me out as i am being mentally tortured and i am loosing my sales due to their fault where i am loosing my profit which is the only source for me to feed my family and to run my business.
Hope someone might understand and try to resolve this issue.

Respected sir,
On 11th may 2017, at 11:22.48 a. M one of our customer had swiped card twice unfortunately but the money transacted to my account was rs 11, 500 but he is arguing that money was transfered two times of rs 23000. Please resolve this dispute.
The card details are as follow:
Swiping machine no:[protected]
Sri sai padmaja enterprisses,
11-18-38/1, kanithi road,
Azeemabad, gajuwaka
Visakhapatnam-530026.
Andra pradesh, india.

Dear sir,
I am sorry to say about your service is very poor. Yesterday i saw suddenly my mobile have problem he is not working than i call your toll free no. +91 -[protected]. He told me your service center in gumar mandi i visit that address those told by your executive but shop keeper told this address is fake many people comes to this address but there is no service center of swipe. I am search in google your service center show in mata rani chowk in ludhiana & janakpuri in ludhiana. I am visit in mata rani chowk. There is no service center. After it i visit janak puri there i saw a to z communication but he told i am refer to your mobile service center but no grantty to return your mobile 3-4 month. I saw 3-4 month this time period how can i do my daily work without mobile. I am very harassment with your service i purchase your mobile in 2-3 month before i cant think in company mobile problem in begginning. Sir when i purchase online 1 year grantty told by you in written. If you have no service center why you foolish people like this why you told 1 month grantty. Now i think i am biggest fool who purchase your company mobile. I have bill if you cant reply my mail yesterday i complaint your company in international consumer court. If can't doing something for me then i will case on you in ludhiana consumer court. Your company is fake & you cheat me.

I don't want to do but sir you stand in my place what you do
Your customer who faith on you please can't broken it
Jatinder pal singh
Mob.-[protected]

Plot no. 243, st no. 5, bhamain kalan, ram nagar near hanuman mandir, ludhiana punjab pin code141015

Sold by
Consulting rooms pvt ltd. Khasra no.435, road no.#04, lal dora ext. Mahipalpur, new delhi, india 110037
Attachments area

Hi,

My user id with m swipe is [protected] and i was communicated that if there is no usage in a particular month so there will not be any rental charged for the month.in sep-2017 my machine was not all used for even once it was even switch off all the time still on 29-sep-2017 rs 413 has been charged from my account.

Also on 04-oct-2017 there was a transaction of 22000 for which i have received
21093 rs only i want clarification of deducting 907 rs for this transaction.

1st thing 1st, this is the worst product i have ever come across. There is no communication what so ever. I got this machine about less than a month ago and i have faced nothing but issues with this product. I paid 4000 for this machine and its a piece of garbage. These guys are liars and cheaters. I have called and called and no one is available. They will promise you all kinds of things in the beginning. I haven't even received my money in my account. Everything is garbage about this company and this machine and the staff... Worst ever... Liars...& cheaters

I have applied for the swipe machine on 16 sep & receipt was issued to me on the same day & payment is received by you. Your executive niranjan prasad who works at karampura in new delhi told me that i will get the device in one week but till date i have not received the device & this man is not picking my phone calls, i am clue less when i will get the device or not.

You can contact me on my mobile
[protected]

Hi,

This is to inform you that i have already made payment for m swipe machine as on 23rd sept. 2017.
As communicated by vendor that you will receive your machine within 4 days after making payment, but even after 10 days, machine is not delivered to me.

I have already shared all relevant documents to the mswipe executive.

I need mswipe machine immediately or return my payment.

Date/time : 09/23/2017 01:55:00.000 pm
Invoice no:01 ref no:csr00403336
Cash
Total amount: 4515.00

I have raised a request with mswipe two months back to close my account and get back the device, customer support says they would send in a person, but nobody had arrived i called 6th time now - they just dont care - beauty is they are deducting 300 bucks for past 2 months even more beauty is they deducted twice this month - phno : [protected] pls action on them - really embarrasing

To help desk m swipe machine dear sir i have m swipe machine with print slip that's not working last 15 days no replay your technician said please chak all detail properly with m swipe machine that sr. No. [protected] mode no g2 plus that's not working last 15 day from sunita beauty parlour tilak nagar chembur wast mumbai contact no[protected]. [protected]. Shamji rathod please send your technician and solve may m swipe machine i hope to send urly thank you your faithfuly shamji rathod 400089

I have made a transaction of rs 49000 according to bill no 3387
And 49000 bill no 3388
My user id is [protected]
World fashion ghatkopar west mumbai 86
I have done the transaction of 49000/ two times it's means the amount of 98000/ is blocked by u and ur consumer care had suggested me to make a attachment of my bill
I hope you will understand the problem if mine and help me out from this situation
Thanks and regards
Fayyaz khan