Mswipe Technologies Complaints & Reviews

My contact number [protected] shop name hidden saloon
I have requested to deactivate my mswipe machine on december but till now every month they are charging money even though my machine is deactivated and when i request customer care person is saying deactivation is started once machine has been retrieved back from mswipe end until then charges should be charged but every time when i call to send staff to take the machine they simply saying staff will come in next week but simply they are cheating the customer by skipping months

I'm being cheated by mswipe employees. When i requested to get this machine one of your sales person named as neha from delhi moti nagar, she didn't explained every information to me. She said a flat charge of 1.4% mdr and no gst. She didn't even talked about regular and premium cards. However, actual charge was 1.9%+18%gst. Still some how i continued with the services, but in the middle of the month i changes my plan from 350 to 500 (30k). But nobody explained me that i can use 1000 daily. I was told that i can swipe for 30000 and no mdr charges will be applied to me. However i was charged as mdr.

Now i'm requesting to close the machine and services from 24th feb 18., but no action has been taken. I'm being harassed every day by mswipe. I request you to take suitable action against mswipe so as this fraud company an be penalised.

My machine serial number is [protected]. Machine is registered under my wife's name rashleen kaur.

Thank you
Harjinder singh
[protected]

I submit the device on november 1st but they debit 5300 from my account i. E on 21 feb 2018 they cut 300*3=900 i file a complaint against it why my is debited they told me sir within 48hrs we revert back but on 26 feb they debit 300*14+100=4300 i call several times they told me once deinstall done then refund intiate but there is no response please help for this they can not take any action.

This is inform you that 4000 rupees deducted from my account by m swipe on 26 the feb 2018.. I have surrendered the instrument on[protected]. I don't have any arrears & i have paid the instrument fee also please go through it and return the amount. Thanks. Dr ssv prasad. Shivam dental care, contact no [protected]

I have contacted customer care several times, always they told me we will get back you by evening, but till now i haven't got any response from their side.

Kindly go through the same and do the needful as soon as possible.

Thanks

Dr prasad

Hi team,

This is the 5th time i am facing the issue with the machine. Machine shows the following error "system halt ikek tamper sr 0x00000123". This happens every now and then. Can you please give me a permanent solution as i am really pissed off with this and i might discontinue the services if this persist.

Thanks & regards
Syed
Walnut kitchens, domlur
[protected]...

I have surrender the device on november 1st 2017 with receipt no 281037 but on february 21 3 ecs is debited from my account so i complaint for this they told me that your device is not deinstalled yet so i request to deinstall on 21 but on 26 feb 2018 they cut 14 time ecs of 300=4200 and 100 extra total 4300 from my account i call several times but there is no response from company please resolve the issue

I was a mswipe merchant partner with mobile number [protected] and gave a request for closure in september 2017 and was assured that account has been closed down and no monthly rent will be charged. Suddenly in end january 4 ×300 rs was deducted from my account. After talking to the consumer care the machine was collected and i was told that the money will be refunded but to my horror 14 x 300 rs was deducted from account on 26th feb along with rs 100 and rs 270. Kindly reverse these transactions immediately

This is dr manish jawale repeated request have been made for surrender request for mswipe has been made - but no proper response. Sudden ecs had been debitted from by account on 26 feb 2018 and 27 feb 2018 that to not once but 7 to 8 times. I want my rent cut from jully 2017 till date immediate credited to my account the mswipe machine deactivate from my name with and closure letter of ecs. The answer i have got from customer care i that our company person will come to your place and take the machine and give to a receipt, after that the machine will be deactivated, but since july 2017 company person has come for checking the machine is working or not, and said he dose not have the recipe to give me to take the machine.
Form 26 feb 2018 repeated calling the mwsipe customer care to take away the machine but - the same old answers and no one has turned up. So i want the machine deactivated immediate with letter of ecs closer. With reversal of the rent ecs debited from account from july 2017,

Transaction of 262 RS has been cancelled on 25 th of feb 2018 between 9- 10 pm.
I haven't credited by 262 RS in my bank.the transaction was done through mswipe .I purchase one T-shirt from Wrapup shop located on thudiyalur road, coimbatore.transaction has been approved first and then shopkeeper cancelled it beacuse of one issue but i havn't got my money yet, please do something so that I could get my money back . Auth no is - 213011.
I have attached one proof with this complaint

Hie all,
Last time when i had an word with ur senior person he said me be will call in 48 hrs and will let me know abt the issue but i didn't received any call and later prabhat called me and was apologizeing to me that sir it's mine mistake and now the subscription is for 10months and will return my 1250rs back to me. Since last monday i m waiting for prabhat but he has not come to my shop and from yesterday he is not receiving any call
Kindly look into this issue now again the same mistake and plz revert me back on this

I sadeb jena purchase a swipe machine (M-swipe) from your distributor naming odigen services pvt. Ltd., hanspal, metro satelite city, bhubaneswar before six month ago neither your engineer nor your distributor taking care of it and still my machine is in inactive statge (Active in other not in my account which i had provided to you). So who is responsible for it your company or your distributors or your dealer, if this problem is not short out within 2 to 3 working days i lodge a complain against your company in consumer forum.

Thanks regards
Sahadeb jena
Mob - [protected]

To whomsoever it may concern, this is to inform that i am a delhi based retailer.. I own a pharmacy shop in karol bagh and i was using this company`s device up till last year i. E april 2017... Due to many bad experiences and inconvenience i chose to stop dealing with the company and i opted to surrender the machine and lodged a complaint. However the machine got surrendered in june 2017 because of the poor service. I was left with no choice and i ended up paying the rent for the period (April 2017 - june 2017)
When even the machine was redundant and was of no use..!!
Now this company has passed all the limits and it has started to show its true colors and has stepped down to fraudulent activities.
On 21 february 2018 i have received text messages from my bank that my current account has been debited by rs 300. Now the blunder is that i have received this message 3 times in a go. Yes i have been debited by rs 900 in a day for no reason...
Now who has given these guys (Mswipe technologies pvt. Ltd) authority to deduct some hard earned money from the account...
I request the big shots of the company to come into action and take necessary steps or lest i ll see you guys in court.

Dear sir/madam,
Three months before we have surrendered mswipe machine.. However my current account got debited towrads monthly rental of rs.350 on dated 26th feb 2018 & rs.350 on dated 27 feb 18..
If machine is surrndered than why account got debited? Your people not picked machine from shop than who is responsible? We haven't given any standing instructions than how my account debited? Have you created fake document to recover unauthorised monthly rental? Why my security cheques are not received?
We haven't used your machine after surrender than what basis you have charged?
Request you to refund the same urgently.
Or provide me standing instruction request singed by me..

Mswipe pos machine not working. I am not able to connect to sales.
When the machine is switched on 1. Sales should be on display. Instead the machine shows 1. Mode 2. Device information 3. Test. If i press mode the display shows "mode change to standalone" in this position if i press green arrow, the disply goes to user. After typing user id and password nothing happens. Again back to squire one. Hope this information is enough for you to resolve. Also please inform me if i could contact somebody in chennai.

My number [protected] zbs boutique.
Inspite of disconnection of the service 1 year ago still mswip is deducting the money from my bank.. As amc and monthly rental 1800/- has been deducted from my bank account. After giving several complaints to mswip cc there is no proper response.. They say it will get resolve within 48 hrs. But it's been 2 months still it has no response... My bank is also not helping in its issue.. They are asking for closing mail reference from mswip... Which mswip is not yet given to me... I'm finding very difficult to deal with this!!, i think my money is not safe in the bank also... My complaint number is tbk02148364...

Hello,
I applied for cancellation of device in dec, 2017. You people said that some officer will collect the device. Till now, no one has come to collect the device and i've being charged monthly rent till now. Very irresponsible.
Inspite of disconnection of the service still mswip is deducting the money from my bank. After giving several complaints to mswip cc there is no proper response.. They say it will get resolve within 48 hrs. But it's been 2 months still it has no response... My bank is also not helping in its issue.. They are asking for closing mail reference from mswip... Which mswip is not yet given to me... I'm finding very difficult to deal with this! Please collect the device as early as possible.

Dear all,

Good afternoon!

I imtiyaz ali khan who has been using mswipe device with the registered mobile number ([protected]), has requested 3 to 4 times to cancel the service, with the complaint no -
Tbk 01294995,
Tbk 01353129,
Tbk 01439937,
Tbk 01547277
But every time when we speak to customer care they always say that we registered the complaint, soon we will send the executive to take back the device, since last two months no executive has visited to take back the device, after many complaints below are the bank deductions from mswipe
Complaint no tbk[protected]For refund of money)
.
We will not be obligated to bear any charges from mswipe. Kindly refund the money which has been deducted from bank.

[protected] ach/tp ach mswipe tech/50000128 54.00 dr
[protected] ach/tp ach mswipe tech/49957716 300.00 dr
[protected] cms/[protected]/mswipe_ab_[protected] 354.00 dr
[protected] cms/[protected]/mswipe_ab_[protected] 1, 770.00

Kindly send the executive in order to handover the device, also reverse bank charges which has been deducted from my bank.

Hoping for positive response regarding this matter

Imtiyaz ali khan
Interlink travel solutions
Opp. Jntu masab tank hyderabad
Cell. No.[protected], [protected]

I have applied for swiping machine with printer. But they provided without printer that time they told they will replace it with in seven days now two months over no response from the them not picking call also. I registered complaint through customer care also that also no use. It is very difficult to deal this type if company. So i have paid 10620/ i request u to please refund the money.
Reg mo no [protected]

Dear team,
My self rajendra toke from kalyan west. I have purches lights from kalyan lights kalyan west at[protected], my axis bank debit card transactionis show fail but cut ammount after some time. Mean time i hv paid bill throw my sbi debit card. Ammount is rs 3060.00 yet to rebus me. Vendor has also lot of follows up for the same.
Kindly take it on praority.

Reagrds,
Rajendra toke
[protected]

Dear team,

I have swiped four txn dated: 19.02.2018 but amount not credited in my account.

40, 000 /-, 19, 000/-, 5000/-, 35, 000/- respectively dated : 19.02.2018

Current account name : aditi cards,
Address: mahajan lane, raopura, vadodara., gujarat -390001

Proprietor : ishwar parmar

Contact no:[protected]

Kindly reject the transaction and reverse the payment into party's account.