Dear all,
Good afternoon!
I imtiyaz ali khan who has been using mswipe device with the registered mobile number ([protected]), has requested 3 to 4 times to cancel the service, with the complaint no -
Tbk 01294995,
Tbk 01353129,
Tbk 01439937,
Tbk 01547277
But every time when we speak to customer care they always say that we registered the complaint, soon we will send the executive to take back the device, since last two months no executive has visited to take back the device, after many complaints below are the bank deductions from mswipe
Complaint no tbk[protected]For refund of money)
.
We will not be obligated to bear any charges from mswipe. Kindly refund the money which has been deducted from bank.
[protected] ach/tp ach mswipe tech/50000128 54.00 dr
[protected] ach/tp ach mswipe tech/49957716 300.00 dr
[protected] cms/[protected]/mswipe_ab_[protected] 354.00 dr
[protected] cms/[protected]/mswipe_ab_[protected] 1, 770.00
Kindly send the executive in order to handover the device, also reverse bank charges which has been deducted from my bank.
Hoping for positive response regarding this matter
Imtiyaz ali khan
Interlink travel solutions
Opp. Jntu masab tank hyderabad
Cell. No.[protected], [protected]
Apr 22, 2018
Complaint marked as Resolved
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
Feb 26, 2018
Mswipe Technologies Customer Care's response Dear Amer,
We are working on your case and will update you soon with resolution.
Verified Support
Mar 08, 2018
Mswipe Technologies Customer Care's response Dear Amer,
We have arranged an FSE at your location to collect the device, as soon as the device is collected, we will deinstall the same in the system and refund process will be initiated immediately.
The amount of Rs.4000 has been refunded to you with UTR Number KKBK180802009713 on 21-03-2018 .