Submit a Complaint
Business & Finances
Mswipe Technologies

[Resolved]  Mswipe Technologies — Not cancelling and not refunding

Address: Coimbatore, Tamil Nadu, 641111

My mswipe no [protected], b4 2 years i m using this and i informed to cancel it. But now u r deducting rs.8000 in my account with out any intimation. I[censored] r not refund my amount or not conveying that what mistake has been happened from your side within 5 days, surely i am going to make a complaint to higher officials of our government. Being indian peoples like human rights, cm cell, pm cell are here to support me. I[censored] r ready to face those consequences be dumb with ur reply or else let me know the problem.
Was this information helpful?
No (0)
Yes (0)
Jun 17, 2017
Complaint marked as Resolved 
Mswipe Technologies customer support has been notified about the posted complaint.
Verified Support
May 04, 2017
Mswipe Technologies Customer Care's response Dear Sir/Ma'am, sorry for the inconvenience, we forward this to our concern team and will resolve this issue.
Verified Support
May 05, 2017
Mswipe Technologies Customer Care's response Dear Sir, as we got revert form our team, you have outstanding rent for period Mar 16 to Mar 17 for rs 3900. So we send esc deduction for total 3900, out of which mswipe received Rs. 900/- and balance Rs.3000/- was bounce due insufficient balance. The debits in customer's account is charge by your bank toward ECS bounce charge and We received only Rs.900/- towards 3 months rental.
May 05, 2017
Updated by Siva Flowers Pls find the attched image for your reference to identify where is delay and where is fault whether from your side or from my side..This might help you to resolve the issues at the earliest where you took rental after a year without proper intimation

Verified Support
May 06, 2017
Mswipe Technologies Customer Care's response Allow some time, we have forward this to our team, once get revert we update to you.
Verified Support
May 06, 2017
Mswipe Technologies Customer Care's response Dear Sir,

our concern team is working on this case but need bank statement, can you please share bank statement.
May 08, 2017
Updated by Siva Flowers Hear With Attached bank statement ... Plz Revert me ASAP ...

Verified Support
May 12, 2017
Mswipe Technologies Customer Care's response Thank you for sharing also we forward this to our account department, we resolve this ASAP.
Verified Support
May 17, 2017
Mswipe Technologies Customer Care's response Dear Sir,

As per our account department, we will need your bank statement which would reflecting the deduction of Rs.8000/- to proceed, accordingly. Hence, please provide that statement.
 
8 Comments

Related Mswipe Technologies reviews

[Resolved]Mswipe Technologies - Swiping machine[Resolved]Mswipe Technologies - Payment not settled[Resolved]Mswipe Technologies - I need the cancellation of the application that I not need the swipe machine[Resolved]Mswipe Technologies - Scan payment[Resolved]Mswipe Technologies - Mswipe account close
View all 1144 Mswipe Technologies Reviews

Comments

This is a worst services from MSWIPE... I[censored] deduct Rs.8000 without any intimation, how can he/she can manage their funds... Totally I got a bad imression on MSWIPE..
Reply
actualy i planned for going to buy this product.thanks for giving this response so i go for an another product...
Reply
stop sucking hard earn money of customer, have to take legal against them to avoid these activies
Reply
GrociMart India's reply, Apr 5, 2019
Company people very rude and want only rental without service. Worst case I have never seen like this people.
M-swipe company[protected] i have cancelled the machine 1 year back ! and still the money is being deptd. from my account ., there is no need to bounce the cheque again and again after cancelling your service, this is totally a fraudulent activity from your side . and i need proper response and also to refund the money (which includes the bouncing charges as well) . i am done with your service and no longer want to cont. if i don't get proper response, this issue ll be taken to next level .
Reply
Thanks for your informations siva flowers .my self also going to surrender my device .am now fear of this company because the same emi process was done by me before in this company .so am also going to surrender the device before i get in trouble...
Reply
Mswipe Technologies Customer Care's response, May 6, 2017
Verified Support
Dear sir, please provide your device ID with us, so that we can resolve issue
Hear With Attached bank statement ... Plz Revert me ASAP ...

Reply
This company doing regularly be careful
Reply
same problem for me too, from 2 years am asking them to cancel my connection but still deducting amount from my account, i dont know how to complaint and calling customer support people but no one are helping me and on same day again they were deducting my amount, can anyone help me on this
Reply
ramar s rock's reply, Jul 25, 2018
Even im facing the same problem. So decided to go to their bangalore office directly and the throw the device right on their face.

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Mswipe Technologies
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    66%
    Complaints
    1144
    Pending
    71
    Resolved
    735
    View all 1144 Mswipe Technologies reviews & complaints
    Mswipe Technologies Phone
    +91 11 4701 0204 (Delhi)
    +91 22 4922 4466 (Head Office)
    +91 80 4096 9167 (Bangalore)
    Mswipe Technologies Address
    Astral Centre, 9th Floor, N.M. Joshi Marg, Byculla, Mumbai, Maharashtra, India - 400011
    View all Mswipe Technologies contact information